PDC CERTIS B2 User manual

DI
R
C
E
R
ECT
E
RTI
S
THE
R
S
B2:
P
R
MAL
B
P
D
T
-
B
i
B
AR
C
B
2 S
E
C
ODE
E
RIE
S
PRIN
T
S
T
ER
US
E
MAN
E
R’S
UAL

ii
Contents
Copyright Declaration .................................................................................... 1
1. Introduction ................................................................................................. 2
1.1 Product Introduction ................................................................................. 2
1.2 Compliances .............................................................................................. 2
2. Operations Overview .................................................................................. 3
2.1 Unpacking and Inspection ........................................................................ 3
2.2 Printer Overview ........................................................................................ 4
2.2.1 Front View ......................................................................................... 4
2.2.2 Interior View ...................................................................................... 5
2.2.3 Rear View ......................................................................................... 6
3. Setup ............................................................................................................ 7
3.1 Setting Up the Printer ................................................................................ 7
3.2 Loading the Media ..................................................................................... 7
3.2.1 Loading the Wristband Roll .............................................................. 7
3.3 Diagnostic Tool .............................................................................................. 10
3.3.1 Start the Diagnostic Tool .......................................................................... 10
3.3.2 Printer Function (Calibrate sensor, Ethernet setup,…) ................... 11
3.4 Setting Ethernet by Diagnostic Utility ................................................... 12
3.4.1 Using USB interface to setup Ethernet interface ............................. 12
3.4.2 Using Ethernet interface to setup Ethernet interface ...................... 13
3.5 Install MicroSD Memory Card ................................................................. 15
3.6 Mount the Printer on the Wall .................................................................... 16
4. LED and Button Functions ...................................................................... 17
4.1 LED Indicator ........................................................................................... 17
4.2 Regular Button Function ........................................................................ 17
4.3 Power on Utilities ..................................................................................... 17
4.3.1 Black Mark Sensor Calibration ........................................................ 18
4.3.2 Black Mark Calibration, Self-test and Dump Mode ......................... 19
4.3.3 Printer Initialization .......................................................................... 22
4.3.4 Set and Calibrate Black Mark Sensor as Media Sensor ................. 23
4.3.5 Set and Calibrate Gap Sensor as Media Sensor ............................ 23
4.3.6 Skip AUTO.BAS ............................................................................... 24
5. Troubleshooting ....................................................................................... 25
5.1 LED Status ..................................................................................................... 25
5.2 Print Problem ........................................................................................... 26
5.3 LCD display .............................................................................................. 27
6. Maintenance .............................................................................................. 28

2
1. Introduction
1.1 Product Introduction
Thank you for purchasing PDC bar code printer. Although the printer has a small footprint, it
delivers reliable, superior performance.
This printer provides direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0 or 5.0 ips. It
accepts roll feed with black mark. All common bar codes formats are available. Fonts and bar
codes can be printed in 4 directions, 8 different alphanumeric bitmap fonts and built-in scalable
font capability. You will enjoy trouble free, high throughput for printing wristbands with this printer.
1.2 Compliances
CE Class B:
EN55022: 1998+A1: 2000+A2: 2003
EN55024: 1998+A1: 2001+A2: 2003 IEC 61000-4 Series
EN61000-3-2: 2006 & EN61000-3-3: 1995+A1: 2001
FCC Part 15, Class B
UL, CUL: UL60950-1
C-Tick:
CFR 47, Part 15/CISPR 22 3rd Edition: 1997, Class B
ANSI C63.4: 2003
Canadian ICES-003
TÜV/Safety: EN60950-1 / IEC 60950-1
CAUTION
1. HAZARDOUS MOVING PARTS IN CUTTER MODULE. KEEP FINGER AND OTHER BODY
PARTS AWAY.
2. THE MAIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM BATTERY
CR2032 INSTALLED. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE.
3. DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER INSTRUCTIONS.
Note：
The maximum printing ratio per dot line is 15% for this printer. To print the full web black line, the
maximum black line height is limited to 40 dots, which is 5mm for 203 DPI resolution printer.

2
2
.
. Ope
r
.
1 Unp
a
This pri
n
carefull
y
the pac
k
Unpack
i
 On
 On
 On
e
 On
 On
If any p
a
r
ation
s
a
cking
a
n
ter has b
e
y
inspect t
h
k
aging ma
t
i
ng the pri
n
e printer u
e USB dri
v
e
power c
o
e auto swi
e USB int
e
a
rts are mi
s
Ove
a
nd Ins
p
e
en speci
a
h
e packag
i
t
erials in c
a
n
ter, the f
o
ni
t
v
e
o
rd
tching po
w
e
rface cab
ssing, ple
a
rview
p
ection
a
lly packag
i
ng and pri
a
se you n
e
o
llowing ite
w
e
r
supply
le
a
se conta
c
3
ed to with
s
nter upon
e
ed to res
h
ms are in
c
c
t the Cust
o
s
tand dam
receiving
t
h
ip the pri
n
c
luded in t
h
o
mer Ser
v
age durin
g
t
he bar co
d
n
ter.
h
e carton.
v
ice.
g
shipping.
d
e printer.
Please
Please re
t
t
ain

2
.
2.
2
.
2 Print
e
2
.1 Front
V
* Reco
e
r Ove
r
View
mmended
M
SD car
d
V1.0, V1.1
V1.0, V1.1
V1.0, V1.1
V1.0, V1.1
V2.0 SDHC
- The DOS
F
- Folders/fil
e
r
view
1
2
M
icroSD card
d
spec
S
M
M
M
M
CLASS 6
M
F
AT file syst
e
e
s stored in
t
7
1. To
p
2. Mic
r
3. M
e
4.
5
6.
P
7
.
specificatio
n
S
D card ca
p
M
icroSD 128
M
icroSD 256
M
icroSD 512
M
icroSD 1 G
B
M
icroSD 4 G
B
e
m is suppo
r
t
he SD card
s
4
p
cover op
e
r
oSD card
e
dia view
w
LED indic
a
. Feed but
t
P
aper exit
c
.
LCD dis
p
n
.
p
acity
A
MB Tran
s
MB Tran
s
MB Tran
s
B
Tran
s
B
Tran
s
r
ted for the
S
s
hould be in
3
e
n lever
socket*
w
indow
a
tor
t
on
c
hute
p
lay
A
pproved S
s
cend, Pana
s
s
cend, Pana
s
s
cend, Pana
s
s
cend, Pana
s
s
cend
S
D card.
the 8.3 filen
4
5
6
D card man
s
onic
s
onic
s
onic
s
onic
ame format
ufacturer

2.
2
2
.2 Interi
o
1
9
or
View
1
2
1. Top c
o
2. Medi
a
3. Medi
a
4. Printh
5. Gap s
6. Gap s
7. Plate
n
8. Black
9. Medi
a
5
3
o
ver
a
holde
r
a
guide
ead
ensor (re
c
ensor (tra
n
n
roller
mark sen
s
a
holder lo
c
4
5
c
eiver)
n
smitter)
s
o
r
c
k switch
8
6
7

2.
2
2
.3 Rear
V
Note:
The int
e
interfa
c
V
iew
e
rface pict
u
c
es availabi
l
u
re here is f
o
l
ity.
1
o
r referenc
e
6
2
1. Po
w
2. Powe
r
3. US
B
4. Ether
n
e
only. Plea
s
3
w
er switch
r
jac
k
soc
k
B
interfac
e
n
et interfa
c
s
e refer to t
h
3
k
et
e
c
e
h
e product
s
4
s
pecificati
o
o
n for the

3
3
.
3
.
3.
2
3
. Set
u
.
1 Setti
n
1. Pla
c
2. Ma
k
3. Con
4. Plu
g
the
p
Note: P
.
2 Load
2
.1 Loadi
n
1. Ope
prin
t
3. Sep
a
u
p
n
g Up t
h
c
e the prin
t
k
e sure the
nect the p
g
the powe
p
ower cor
d
lease switc
h
d
ing the
n
g the M
e
n the print
e
t
er, and th
e
arate the
m
h
e Prin
t
t
er on a fl
a
power s
w
rinter to th
e
r cord into
d
into a pr
o
h
OFF print
e
Wristb
dia
e
r top cov
e
e
n lift the t
o
m
edia hol
d
t
er
a
t, secure
s
w
itch is set
e
comput
e
the AC p
o
o
perly gro
u
e
r power s
w
and Ro
er
by pulli
n
o
p cover t
o
d
ers to the
7
s
urface.
to “off”.
e
r with the
o
we
r
cord
s
u
nded po
w
w
itch prior t
o
ll Medi
a
n
g the tabs
o
the maxi
m
wristband
provided
U
s
ocket at t
h
w
e
r
outlet.
o
plug in th
e
a
located o
n
m
um ope
n
roll width.
U
SB cable
.
h
e rear of t
e
power co
r
n
each sid
e
n
angle.
.
he printer,
r
d to printe
r
e
towards
t
and then
p
r
power jac
k
t
he front o
f
p
lug
k
.
f
the

4. Pla
c
5. Pla
c
the
w
6. Clo
s
c
e the roll
b
Platen
c
e the pap
e
w
ristband
l
s
e the top
c
b
etween t
h
roller
e
r, printing
l
eading ed
c
over gen
t
h
e holders
side face
ge onto th
t
ly and ma
k
8
and close
up, throug
e platen r
o
k
e sure th
e
them ont
o
h the med
o
ller.
e
cover lat
o
the core.
ia guides,
ches secu
r
media se
n
Me
d
r
ely.
Sensor
n
sor and p
l
dia guide
s
l
ace
s

7. Use
(Sta
r
Sen
s
Note
* Ple
 L
o
“Diagnost
r
t the “Dia
g
s
or” butto
n
:
ase calibra
t
o
ading pa
t
ic Tool” to
g
nostic to
o
n
)
t
e the black
t
h for wri
s
set the m
e
o
l”  Sele
c
mark sens
o
s
tbands
9
e
dia senso
c
t the “Pri
n
o
r when ch
a
r type and
n
ter Config
a
nging med
i
calibrate
t
uration” ta
i
a.
t
he select
e
b  Click
e
d sensor.
the “Calib
r
r
ate

3
.
3.
Featur
e
Printer fu
Printer
.
3 Diagn
o
The Di
toolbo
x
downl
o
comm
a
setting
Note: Th
3
.1 Start t
1. Dou
2. The
r
Co
m
e
s tab
nctions
Status
o
stic To
o
agnostic
U
x
that allo
w
o
ad graphi
c
a
nds to th
e
s and trou
is utility w
o
he Diagn
o
ble click o
n
r
e are fou
r
m
mand To
o
o
l
U
tility is en
c
w
s users t
o
c
s, fonts,
a
e
printer.
U
bleshoot t
h
o
rks with pr
i
o
stic Tool
n
the Diag
r
features (
o
l) include
d
c
losed in t
h
o
explore t
h
a
nd firmw
a
U
sing this
c
h
e printer.
i
nter firmw
a
nostic tool
Printer C
o
d
in the Di
a
10
h
e USB st
i
h
e printer'
s
a
re; create
c
onvenient
a
re V6.00 an
icon
o
nfiguratio
n
a
gnostic u
t
i
ck Utilitie
s
s
settings
a
printer bit
m
tool, you
c
d later vers
n
, File Ma
n
t
ility.
s
directory.
a
nd status
;
m
ap fonts;
c
an explor
ions.
to start th
n
ager, Bit
m
The Diag
;
change
p
and to se
n
e
the print
e
e software
m
ap Font
M
nostic Utili
p
rinter setti
n
d additio
n
e
r status
a
.
M
anager,
Int
e
Print
e
ty is a
ngs;
n
al
a
nd
e
rface
e
r setup

3.
3
.2 Printe
1. Sel
e
2. Clic
k
3. The
Note:
For mo
r
the CD
d
r Functio
n
e
ct the PC
k
the “Fun
c
detail fun
c
r
e informati
disk \ Utiliti
e
n
(Calibra
t
interface
c
c
tion” butt
o
c
tions in th
Cali
Eth
e
RT
C
Pri
n
Re
s
Fa
c
Du
m
Ign
o
Co
n
on about D
i
e
s director
y
t
e sensor
,
c
onnected
o
n to setti
n
e Printer
F
Function
brate Sens
o
e
rnet Setup
C
Time
n
t Test Page
s
et Printe
r
c
tory Default
m
p Text
o
re AUTO.B
A
n
figuration P
a
i
agnostic T
o
y
.
11
,
Etherne
t
with bar c
o
n
g.
F
unction G
or
Cali
b
grou
Setu
the
o
secti
Syn
c
Prin
t
Reb
o
Initi
a
fact
o
To a
c
A
S Igno
r
a
ge Prin
t
o
ol, please
r
t
setup, R
T
o
de printe
r
roup are li
b
rate the se
n
p media sen
p the IP add
o
n board Eth
on)
c
hronize prin
t
a test page
o
ot printe
r
a
lize the prin
t
o
ry default.
c
tivate the p
r
e the downl
t
printer conf
i
r
efer to the
d
T
C setup
…
r
.
sted as be
Descripti
o
n
sor specifie
d
sor field
ress, subne
t
ernet (Pleas
ter Real Ti
m
t
er and rest
o
rinter dump
oaded AUT
O
i
guration
d
iagnostic
u
…
……)
low.
o
n
d
in the Prin
t
t
mask, gate
w
e refer to ne
m
e Clock wit
h
o
re the settin
g
mode.
O
.BAS progr
a
u
tility quick
t
er Setup
w
ay fo
r
xt
h
PC
g
s to
a
m
start guide in

3
.
T
h
to
h
o
3.
4
.
4 Setti
n
h
e Diagno
s
setup the
o
w to confi
4
.1 Using
1. Con
2. Tur
n
3. Sta
r
Not
e
4. The
con
n
5. Clic
k
tab
t
n
g Eth
e
s
tic Utility
i
Ethernet
b
gure the
E
USB inte
r
n
nect the
U
n
on the pr
rt
the Diag
n
e
: This ut
i
Diagnosti
c
n
ected wit
h
k
on the “
E
t
o setup t
h
e
rnet b
y
i
s enclose
d
b
y USB an
E
thernet b
y
r
face to s
e
U
SB cable
inter pow
e
n
ostic Utili
t
i
lity work
s
c
Utility de
h
printer,
n
E
thernet S
e
h
e IP addr
e
y
Diagn
o
d
in USB
S
d Etherne
t
y
these int
e
e
tup Ethe
between t
h
e
r.
t
y by doubl
s
with pri
n
fault interf
a
n
o other s
e
e
tup” butt
o
e
ss, subn
e
12
o
stic U
t
S
tick \Utiliti
t
interface
s
e
rfaces.
rnet inter
f
h
e comput
e clicking
o
n
ter firm
w
a
ce settin
g
e
ttings nee
o
n from “P
r
e
t mask an
d
t
ility
es directo
r
s
. The foll
o
f
ace
er and the
o
n the
w
are V6.00
g
is USB i
n
d to be ch
a
r
inter Fun
c
d
gatewa
y
r
y. Users
c
o
wing cont
printer.
and later
n
terface. If
a
nged in t
h
c
tion” grou
p
y
for the on
c
an use Di
a
ents will i
n
icon.
versions.
USB inter
f
h
e interfa
c
p
in Printe
r
board Eth
a
gnostic T
n
struct use
f
ace is
c
e field.
r
Configur
a
ernet.
ool
rs
a
tion

3.
4
4
.2 Using
1. Co
n
2. Tur
n
3. Sta
r
Not
e
4. Sel
e
sub
n
5. Clic
k
6. Sel
e
sho
w
7. Clic
k
The
clic
k
“Se
t
Ethernet
n
nect the c
o
n
on the pr
r
t the Diag
n
e
: This ut
i
e
ct “Ether
n
n
et mask
a
k
the “Dis
c
e
ct the pri
n
w
n in the
r
k
“Change
default I
P
k
“Static IP
t
IP” to tak
e
interface
o
mputer a
inter powe
n
ostic Utili
t
i
lity work
s
n
et” as the
a
nd gatew
a
c
over Devi
c
n
ter in the l
r
ight side “
I
IP Addre
s
P
address i
s
” radio bu
t
e
effect th
e
to setup
E
nd the pri
n
r.
t
y by doub
s
with pri
n
interface t
a
y for the
o
c
e” button
eft side of
I
P addres
s
s
s” to conf
i
s
obtained
t
ton then
e
e
settings.
13
E
thernet i
n
n
ter to the
L
le clicks o
n
n
ter firm
w
hen click
o
o
n board
E
to explore
listed prin
s
/Printer N
a
i
gure the I
P
by DHCP
.
e
nter the I
P
n
terface
L
AN.
n
the
w
are V6.00
o
n the “Se
t
E
thernet.
the printe
ters, the c
o
a
me” field.
P
address
.
To chang
e
P
address,
and later
t
up” butto
n
rs that exi
s
o
rrespond
e
obtained
b
e
the setti
n
subnet m
a
icon.
versions.
n
to setup t
s
t on the n
e
nt IP add
b
y DHCP
o
n
g to stati
c
a
sk and g
a
he IP addr
etwork.
ress will b
e
o
r static.
c
IP addre
s
a
teway. Cli
e
ss,
e
s
s,
ck

14
Users can also change the “Printer Name” by another model name in this fields then click
“Set Printer Name” to take effect this change.
Note: After clicking the “Set Printer Name” or “Set IP” button, printer will reset to
take effect the settings.
8. Click “Exit” button to exit the Ethernet interface setup and go back to Diagnostic Tool main
screen.
Factory Default button
This function will reset the IP, subnet mask; gateway parameters obtained by DHCP and
reset the printer name.
Web setup button
Except to use the Diagnostic Utility to setup the printer, you can also explore and
configure the printer settings and status or update the firmware with the IE or Firefox web
browser. This feature provides a user friendly setup interface and the capability to
manage the printer remotely over a network.

3
.
.
5 Insta
1. Op
e
2. Ins
e
3. Clo
s
* Reco
ll Micr
o
e
n the SD
m
e
rt the Mic
r
s
e the me
m
mmended S
SD car
d
V1.0, V1.1
V1.0, V1.1
V1.0, V1.1
V1.0, V1.1
V2.0 SDHC
- The DOS
F
- Folders/fil
e
o
SD Me
m
m
emory c
a
r
oSD* car
d
m
ory card
c
D card spec
d
spec
S
M
M
M
M
CLASS 6
M
F
AT file syst
e
e
s stored in
t
m
ory C
a
a
rd cover.
d
into the s
o
c
over.
ification.
S
D card ca
p
M
icroSD 128
M
icroSD 256
M
icroSD 512
M
icroSD 1 G
B
M
icroSD 4 G
B
e
m is suppo
r
t
he SD card
s
15
a
rd
o
cket.
p
acity
A
MB Tran
s
MB Tran
s
MB Tran
s
B
Tran
s
B
Tran
s
r
ted for the
S
s
hould be in
A
pproved S
s
cend, Pana
s
s
cend, Pana
s
s
cend, Pana
s
s
cend, Pana
s
s
cend
S
D card.
the 8.3 filen
D card man
s
onic
s
onic
s
onic
s
onic
ame format
ufacturer

3
.
.
6 Mou
n
There ar
e
3.0mm~3
Note:
P
n
t the P
e
three hol
e
.5mm scr
e
P
lease ha
n
rinter
o
e
s in the b
e
w head s
c
n
g proper
l
o
n the
W
ottom of p
c
rews.
l
y to avoi
d
16
W
all
rinter. Pri
n
d
fall dow
n
n
ter can b
e
n
e
mounted on the wa
l
l
l by the

17
4. LED and Button Functions
This printer has one button and one three-color LED indicator. By indicating the LED with
different color and pressing the button, printer can feed wristbands, pause the printing job,
select and calibrate the media sensor, print printer self-test report, reset printer to defaults
(initialization). Please refer to the button operation below for different functions.
4.1 LED Indicator
LED Color Description
Green/ Solid This illuminates that the power is on and the device is ready to
use.
Green/ Flash This illuminates that the system is downloading data from PC to
memory or the printer is paused.
Amber This illuminates that the system is clearing data from printer.
Red / Solid This illuminates printer head open, cutter error.
Red / Flash This illuminates a printing error, such as head open, paper
empty, paper jam or memory error etc.
4.2 Regular Button Function
1. Feed wristbands
When the printer is ready, press the button to feed one wristband to the beginning of next
wristband.
2. Pause the printing job
When the printer is printing, press the button to pause a printing job. When the printer is
paused, the LED will be green blinking. Press the button again to continue the printing job.
4.3 Power on Utilities
There are six power-on utilities to set up and test printer hardware. These utilities are
activated by pressing FEED button then turning on the printer power simultaneously and
release the button at different color of LED.
Please follow the steps below for different power-on utilities.
1. Turn off the power switch.
2. Hold on the button then turn on the power switch.
3. Release the button when LED indicates with different color for different functions.

18
Power on utilities The LED color will be changed as following pattern:
LED color
Functions
Amber Red
(5 blinks)
Amber
(5 blinks)
Green
(5 blinks)
Green/Amber
(5 blinks)
Red/Amber
(5 blinks)
Solid green
1. Black mark sensor calibration Release
2. Black mark sensor calibration,
Self-test and enter dump mode
Release
3. Printer initialization Release
4. Set black mark sensor as media
sensor and calibrate the black mark
sensor
Release
5. Set gap sensor as media sensor and
calibrate the gap sensor
Release
6. Skip AUTO.BAS Release
4.3.1 Black Mark Sensor Calibration
Black mark sensor sensitivity should be calibrated at the following conditions:
1. A brand new printer
2. Change wristband stock.
3. Printer initialization.
Please follow the steps below to calibrate the Black mark sensor.
1. Turn off the power switch.
2. Hold on the button then turn on the power switch.
3 Release the button when LED becomes red and blinking. (Any red will do during the 5
blinks).
 It will calibrate the Black mark sensor sensitivity.
 The LED color will be changed as following order：
Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)
 red/amber (5 blinks)  solid green
Note:
1. Sensor calibration can be done by Diagnostic Tool or by power on utility. Please refer to “3.3
Diagnostic Tool” Section for more information.
2. Please select black mark sensor type prior to calibrate the sensor.

19
4.3.2 Black Mark Calibration, Self-test and Dump Mode
While calibrate the black mark sensor, printer will measure the wristband length, print the
internal configuration (self-test) on wristband and then enter the dump mode. To calibrate
black mark sensor, depends on the sensor setting in the last print job.
Please follow the steps below to calibrate the sensor.
1. Turn off the power switch.
2. Hold on the button then turn on the power switch.
3. Release the button when LED becomes amber and blinking. (Any amber will do during the
5 blinks)
 The LED color will be changed as following order.
Amber  red (5 blinks)  amber (5 blinks)  green (5 blinks)  green/amber (5 blinks)
 red/amber (5 blinks)  solid green
4. It calibrates the sensor and measures the wristband length and prints internal settings then
enter the dump mode.
Note:
1. Sensor calibration can be done by Diagnostic Tool or by power on utility. Please refer to “3.3
Diagnostic Tool” Section for more information.
2. Please select black mark sensor type prior to calibrate the sensor.