Brother DCP-9042CDN User manual

USER’S GUIDE
DCP-9040CN
DCP-9042CDN
Version 0
UK/IRE/SAF

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Please complete the following information for future
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Model Number: DCP-9040CN and DCP-9042CDN
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Date of Purchase:
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© 2007 Brother Industries, Ltd.

i
Approval Information and Compilation and
Publication Notice
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.

ii
EC Declaration of Conformity

iii
Table of Contents
Section I General
1 General information 2
Using the documentation.......................................................................................2
Symbols and conventions used in the documentation .................................... 2
Accessing the User’s Guides................................................................................. 2
Viewing documentation ...................................................................................3
Control panel overview .......................................................................................... 6
Data LED indications ....................................................................................... 8
2 Loading paper and documents 9
Acceptable paper and other media........................................................................9
Recommended paper ......................................................................................9
Type and size of paper ....................................................................................9
Handling and using special paper .................................................................11
Unprintable area ..................................................................................................14
Unprintable area for copies ...........................................................................14
Unprintable area when printing from a computer ..........................................15
Loading paper and envelopes .............................................................................15
Loading documents .............................................................................................18
Using the ADF (automatic document feeder) ................................................ 18
Using the scanner glass ................................................................................19
3 General setup 20
Paper settings...................................................................................................... 20
Paper type .....................................................................................................20
Paper size......................................................................................................20
Tray use in copy mode ..................................................................................21
Tray use in print mode...................................................................................21
Volume settings ...................................................................................................21
Beeper volume ..............................................................................................21
Ecology features..................................................................................................22
Toner save.....................................................................................................22
Sleep time......................................................................................................22
LCD contrast........................................................................................................22
User Settings List.................................................................................................22

iv
Section II Copy
4 Making copies 24
How to copy .........................................................................................................24
LCD display for Copy mode...........................................................................24
Making a single copy .....................................................................................24
Making multiple copies ..................................................................................24
Stop copying..................................................................................................24
Copy options (temporary settings).......................................................................25
Enlarging or reducing the image copied ........................................................25
Using the Options key ...................................................................................26
Changing copy quality ...................................................................................27
Sorting copies using the ADF ........................................................................27
Adjusting brightness, contrast and colour......................................................28
Making N in 1 copies (page layout) ...............................................................29
Tray selection ................................................................................................30
Out of memory message .....................................................................................30
Section III Software
5 Software and network features 32
How to read HTML User’s Guides .......................................................................32
For Windows®................................................................................................32
For Macintosh®..............................................................................................32
Section IV Appendixes
A Safety and legal 34
Choosing a location .............................................................................................34
Important information...........................................................................................35
Safety precautions.........................................................................................35
IEC60825-1+A2:2001 Specification...............................................................37
Disconnect device .........................................................................................37
Wiring information (U.K. only)........................................................................38
LAN connection .............................................................................................38
Radio interference .........................................................................................38
EU Directive 2002/96/EC and EN50419........................................................39
EU Directive 2006/66/EC - Removing or Replacing the Battery....................39
Important safety instructions..........................................................................39
Legal limitations for copying ................................................................................41
Trademarks..........................................................................................................42

v
B Optional memory 43
Memory board......................................................................................................43
Installing extra memory .................................................................................43
C Troubleshooting and routine maintenance 45
Troubleshooting...................................................................................................45
Solutions to common problems .....................................................................45
Improving the print quality .............................................................................51
Error and maintenance messages.......................................................................62
Document jams..............................................................................................66
Paper jams ....................................................................................................67
Routine maintenance...........................................................................................76
Cleaning the outside of the machine .............................................................77
Cleaning the scanner.....................................................................................77
Cleaning the laser scanner windows .............................................................78
Cleaning the corona wires .............................................................................82
Cleaning the drum unit ..................................................................................86
Replacing the consumable items.........................................................................94
Replacing a toner cartridge ...........................................................................96
Replacing the drum unit...............................................................................101
Replacing the belt unit .................................................................................108
Replacing the waste toner box ....................................................................113
How to change the LCD language...............................................................118
Packing and shipping the machine ....................................................................119
Repacking the machine ............................................................................... 120
Machine information ..........................................................................................126
Checking the serial number.........................................................................126
Checking the page counters........................................................................126
Checking the remaining life of parts ............................................................127
D Menu and features 128
On-screen programming....................................................................................128
Menu table...................................................................................................128
Memory storage...........................................................................................128
Menu keys .........................................................................................................128
How to access the menu mode ...................................................................129
Menu table.........................................................................................................130
Entering text ......................................................................................................135

vi
E Specifications 137
General ..............................................................................................................137
Print media.........................................................................................................139
Copy ..................................................................................................................140
Scan...................................................................................................................141
Print ...................................................................................................................142
Interfaces ...........................................................................................................142
Computer requirements.....................................................................................143
Consumable items .............................................................................................144
Ethernet wired network ......................................................................................145
F Glossary 146
GIndex 147

Section I
General I
General information 2
Loading paper and documents 9
General setup 20

2
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Accessing the User’s
Guides 1
This User’s Guide does not contain all the
information about your machine. The
advanced features of the Printer, Network
and Scanner are explained in the Software
and Network User’s Guides that you can find
on the CD-ROM.
General information 1
Bold Bold style identifies keys on the
machine control panel or
computer screen.
Italics Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
Warning icons tell you what to do to
avoid the risk of injury.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Caution icons tell you about
procedures you must follow to
prevent damaging the machine.
Incorrect setup icons alert you to
devices and operations that are not
compatible with the machine.
Note icons give useful tips.

General information
3
1
Viewing documentation 1
Viewing documentation (Windows®)1
To view the documentation, from the Start
menu, point to Brother, DCP-9040CN or
DCP-9042CDN from the program group, and
then click User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
aTurn on your PC.
Insert the Brother CD-ROM labelled
Windows®into your CD-ROM drive.
bIf the language selection screen
appears, click your language.
cIf the model name screen appears, click
your model name.The CD-ROM main
menu will appear.
If this window does not appear, use
Windows®Explorer to find and run the
start.exe program from the root directory
of the Brother CD-ROM.
dClick Documentation.
eClick the documentation you want to
read:
HTML documents (3 manuals):
HTML User’s Guide for stand-alone
operations, Software User’s Guide
and Network User’s Guide.
This format is recommended for
viewing on your computer.
PDF documents (4 manuals):
PDF User’s Guide for stand-alone
operations, Software User’s Guide,
Network User’s Guide and Quick
Setup Guide.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)

Chapter 1
4
How to find scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide: 1
Scanning a document using the TWAIN
driver in Chapter 2
Scanning a document using the WIA
driver (For Windows®XP/Windows
Vista®) in Chapter 2
Using ControlCenter3 in Chapter 3
Network Scanning in Chapter 4
ScanSoft™ PaperPort™ 11SE with
OCR How-to-Guides 1
The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE with OCR
application.
Viewing documentation (Macintosh®)1
aTurn on your Macintosh®.
Insert the Brother CD-ROM labelled
Macintosh®into your CD-ROM drive.
bThe following window will appear.
cDouble-click the Documentation icon.
dIf the language selection screen
appears, double-click your language.
eDouble-click the documentation you
want to read:
HTML documents (3 manuals):
HTML User’s Guide for stand-alone
operations, Software User’s Guide and
Network User’s Guide.
This format is recommended for viewing
on your computer.
Note
The documents are also available in PDF
format (4 manuals):
PDF User’s Guide for stand-alone
operations, Software User’s Guide,
Network User’s Guide and Quick Setup
Guide.
The PDF format is recommended for
printing the manuals.
Double-click Brother Solutions Center
icon to go to the Brother Solutions Center,
where you can view or download the PDF
documents. (Internet access and PDF
Reader software are required.)

General information
5
1
How to find scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide: 1
Scanning in Chapter 9
Using ControlCenter2 in Chapter 10
Network Scanning in Chapter 11
Presto!®PageManager®User's Guide:1
The complete Presto!®PageManager®
User’s Guide can be viewed from the Help
selection in the Presto!®PageManager®
application.

Chapter 1
6
Control panel overview 1
DCP-9040CN and DCP-9042CDN have similar control keys.
1 Copy keys:
Options
Lets you temporarily change multiple copy
settings.
Enlarge/Reduce
Reduces or enlarges copies.
2LCD
Displays messages to help you set up and use
your machine.
3DataLED
The LED will flash depending on the machine’s
status.
4 Menu keys:
Menu
Lets you access the menu to program your
settings in the machine.
Clear/Back
Deletes entered data or lets you cancel the
current setting.
OK
Lets you store your settings in the machine.
dor c
Press to scroll backwards or forwards through
menu selections.
aor b
Press to scroll through the menus and options.
5 Print keys:
Secure
You can print data saved in memory when you
enter your four-digit password. (For details
about using the Secure key, see the Software
User’s Guide on the CD-ROM.)
Job Cancel
Cancels a programmed print job and clears
print data in the machine’s memory.
6 Scan
Put the machine in Scan mode. (For details
about scanning, see the Software User’s Guide
on the CD-ROM.)
34
56
12

General information
7
1
7 Numeric keys
Use to enter text.
8 Stop/Exit
Stops an operation or exits from a menu.
9Start:
Colour
Lets you start making copies in full colour.
Mono
Lets you start making copies in black & white.
78
9

Chapter 1
8
Data LED indications 1
The Data LED (light emitting diode) will flash and turn on or off depending on the machine’s status.
LED LED Status Machine Status Description
LED is off. Ready Mode The power switch is off or there is
no print data in the machine.
LED is on. Data Remaining in Memory Print data remains in the machine
memory.
LED is blinking. Receiving Data The machine is either receiving
data from the computer,
processing data in memory, or
printing.

9
2
2
Acceptable paper and
other media 2
Recommended paper 2
To get the best print quality, we suggest using
the following paper.
Print quality may vary according to the type of
paper you are using.
You can use the following types of media:
plain paper, labels or envelopes.
For best results, follow the steps below:
Use paper made for plain paper copying.
Use paper that is 75 to 90 g/m2.
Use labels which are designed for use in
laser printers.
Avoid touching the printed surface of the
paper immediately after printing.
Use long grain paper with a neutral Ph
value, and a moisture content of approx
5%.
CAUTION
DO NOT load envelopes, labels or thick
paper (more than 105 g/m2) into the paper
tray. It may cause paper jams.
Type and size of paper 2
The machine loads paper from the installed
standard paper tray or multi-purpose tray.
Standard paper tray 2
Since the standard paper tray is a universal
type, you can use any of the paper sizes (one
paper type and size at a time) listed in the
table in Paper capacity of the paper
trays on page 10. The standard paper tray
can hold up to 250 sheets of Letter/A4, legal
and folio size paper (80 g/m2). Paper can be
loaded up to the maximum paper mark on the
sliding paper width guide.
Multi-purpose tray (MP tray) 2
The MP tray can hold up to 50 sheets of
paper (80 g/m2) or up to 3 envelopes. Paper
can be loaded up to the maximum paper mark
on the sliding paper width guide.
Loading paper and documents 2
Paper Type Item
Plain paper Xerox Premier 80 g/m2
Xerox Business 80 g/m2
Recycled paper Xerox Recycled Supreme
Labels Avery laser label L7163
Envelope Antalis River series (DL)

Chapter 2
10
The names for the paper trays in the printer driver and this Guide are as follows: 2
Paper capacity of the paper trays 2
1Folio size is 8 in. ×13 in.
Recommended paper specifications 2
The following paper specifications are suitable for this machine.
Tray and optional unit Name
Standard paper tray Tray 1
Multi-purpose tray MP tray
Paper size Paper types No. of sheets
Paper Tray
(Tray #1)
A4, Letter, Legal,
Executive, A5, A6, B5,
B6 and Folio 1
Plain paper, Thin paper
and Recycled paper
up to 250
(80 g/m2)
Multi-purpose tray
(MP tray)
Width: 69.9 to 215.9 mm
(2.75 to 8.5 in.)
Length: 116.0 to 406.4
mm (4.57 to 16.0 in.)
Plain paper, Thin paper,
Thick paper, Recycled
paper, Bond paper,
Envelope and Labels
up to 50 (plain paper)
(80 g/m2)
up to 3 (envelopes)
Basis weight (g/m2)75-90
Thickness (µm) 80-110
Roughness (sec.) Higher than 20
Stiffness (cm3/100) 90-150
Grain direction Long grain
Volume resistivity (ohm) 10e9-10e11
Surface resistivity (ohm-cm) 10e9-10e12
Filler CaCO3(Neutral)
Ash content (wt%) Below 23
Brightness (%) Higher than 80
Opacity (%) Higher than 85

Loading paper and documents
11
2
Handling and using special
paper 2
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
Do not use inkjet paper because it may
cause a paper jam or damage your
machine.
Your supplier should be informed that the
paper or envelopes will be used in a colour
laser machine.
Preprinted paper must use inks that can
withstand the temperature of the
machine’s fusing process (200 degrees
centigrade for a period of 0.1 seconds).
If you have selected a cotton bond paper,
paper having a rough surface, such as
cockle or laid finished paper or paper that
is wrinkled or puckered, the paper may
exhibit degraded performance.
Types of paper to avoid 2
CAUTION
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1 2 mm or greater
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage is not covered under any
Brother warranty or service agreement.
1
1

Chapter 2
12
Envelopes 2
Most envelopes will be suitable for your
machine. However, some envelopes may
have print-quality problems because of the
way they have been made. A suitable
envelope should have edges with straight,
well-creased folds and the leading edge
should not be thicker than two pieces of
paper. The envelope should lie flat and not be
of baggy or flimsy construction. You should
buy quality envelopes from a supplier who
understands that you will be using the
envelopes in a laser machine.
Envelopes can only be fed from the MP tray.
Before you put envelopes in the tray, check
the following:
Envelopes should have a lengthwise
sealing flap.
The sealing flaps should be folded crisply
and correctly (irregularly cut or folded
envelopes may cause paper jams).
Envelopes should have two layers of
paper in the areas circled below.
1 Feeding direction
Note
• Before you print envelopes, you must ‘fan’
the stack to avoid paper jams and
misfeeds.
• Before you print a lot of envelopes, test
one to make sure that the print results are
what you want.
• Envelope joints that are sealed by the
manufacturer should be secure.
• DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
• For correct printing, you must choose the
same paper size from your software
application as the paper in the tray.
• We recommend that you do not print
within 15 mm of the edges of the
envelopes.
• See Acceptable paper and other
media on page 9.
1
1