PDC PORTICO M2 Series User manual
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Copyright Information
The copyright in this manual, the software and firmware in the printer described therein
are owned by the company. All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed
font is under license from the Monotype Corporation. Windows is a registered trademark
of Microsoft Corporation.
All other trademarks are the property of their respective owners.
Information in this document is subject to change without notice and does not represent
a commitment on the part of the company. No part of this manual may be reproduced or
transmitted in any form or by any means, for any purpose other than the purchaser’s
personal use, without the expressed written permission of the company.
Agency
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CE Statement:
This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20 cm between the radiator
& your body.
All operational modes:
2.4GHz: 802.11b, 802.11g, 802.11n (HT20), 802.11n (HT40), 5GHz: 802.11a
The frequency, mode and the maximum transmitted power in EU are listed below:
2400 MHz – 2483.5 MHz: 19.88 dBm (EIRP)
5150 MHz – 5250 MHz: 17.51 dBm (EIRP)
5150-5350MHz for Only indoor use
5470-5725MHz for indoor/outdoor use
RF exposure warning (Wi-Fi)
This equipment must be installed and operated in accordance with provided instructions and must
not be co-located or operating in conjunction with any other antenna or transmitter. End-users and
installers must be providing with antenna installation instructions and transmitter operating conditions
for satisfying RF exposure compliance.
SAR Value: 0.736 W/kg
RF exposure warning (For Bluetooth)
The equipment complies with FCC RF exposure limits set forth for an uncontrolled environment.
The equipment must not be co-located or operating in conjunction with any other antenna or
transmitter.
Canada, Industry Canada (IC) Notices
This Class B digital apparatus complies with Canadian ICES-003 and RSS-210.
Operation is subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
Radio Frequency (RF) Exposure Information
The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency
exposure limits. The Wireless Device should be used in such a manner such that the potential for
human contact during normal operation is minimized.
This device has been evaluated for and shown compliant with the IC Specific Absorption Rate
(“SAR”) limits when installed in specific host products operated in portable exposure conditions.
(For Wi-Fi)
This device has also been evaluated and shown compliant with the IC RF Exposure limits under
portable exposure conditions. (Antennas are less than 20 cm of a person's body). (For Bluetooth)
vi
Canada, avis de l'Industry Canada (IC)
Cet appareil numérique de classe B est conforme aux normes canadiennes ICES-003 et RSS-210.
Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer
d'interférence et (2) cet appareil doit accepter toute interférence, notamment les interférences qui
peuvent affecter son fonctionnement.
Informations concernant l'exposition aux fréquences radio (RF)
La puissance de sortie émise par l’appareil sans fil est inférieure à la limite d'exposition aux
fréquences radio de l'Industry Canada (IC). Utilisez l’appareil sans fil de façon à minimiser les
contacts humains lors du fonctionnement normal.
Ce périphérique a été évalué et démontré conforme aux limites SAR (Specific Absorption Rate –
Taux d'absorption spécifique) par l'IC lorsqu'il est connecté à des dispositifs hôtes spécifiques
opérant dans des conditions d’utilisation mobile. (Pour le Wi-Fi)
Ce périphérique a également été évalué et démontré conforme aux limites d'exposition
radio-fréquence par l'IC pour des utilisations par des opérateurs mobiles (les antennes sont à moins
de 20 cm du corps d'une personne). (Pour le Bluetooth)
NCC 警語:
經型式認證合格之低功率射頻電機，⾮經許可，公司、商號或使⽤者均不得擅⾃變更頻率、加⼤功率
或變更原設計之特性及功能。(即低功率電波輻射性電機管理辦法第⼗⼆條)
低功率射頻電機之使⽤不得影響⾶航安全及⼲擾合法通信；經發現有⼲擾現象時，應⽴即停⽤，並改
善⾄無⼲擾時⽅得繼續使⽤。
前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或⼯業、科學及
醫療⽤電波輻射性電機設備之⼲擾。(即低功率電波輻射性電機管理辦法第⼗四條)
警告使⽤者：
此為甲類資訊技術設備，於居住環境中使⽤時，可能會造成射頻擾動，在此種情況下，使⽤者會被要
求採取某些適當的對策。
設備名稱：可攜式熱感條碼印表機，主型號： PORTICO M2 Series
Typedesignation(Type)Equipmentname
vii
單元Ｕnit
限用物質及其化學符號
鉛Lead
(Pb)
汞Mercury
(Hg)
鎘Cadmium
(Cd)
六價鉻
Hexavalent
chromium
(Cr+6)
多溴聯苯
Polybrominated
biphenyls
(PBB)
多溴二苯醚
Polybrominated
diphenylethers
(PBDE)
內外塑膠件 ○○○○○○
內外鐵件 - ○○○○○
滾輪 ○○○○○○
電路板 -○○○○○
晶片電阻 - ○○○○○
積層陶瓷表面
黏著電容
○○○○○○
集成電路-IC -○○○○○
電源供應器 ○ ○○○○○
印字頭 ○○○○○○
插座 - ○○○○○
線材 - ○○○○○
備考1.〝超出0.1 wt %〞及〝超出0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值。
備考2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。
備考3.〝－〞係指該項限用物質為排除項目。
Note1：“Exceeding0.1wt%”and“exceeding0.01wt%”indicatethatthepercentagecontentoftherestrictedsubstanceexceedsthe
referencepercentagevalueofpresencecondition.
Note2：“○”indicatesthatthepercentagecontentoftherestrictedsubstancedoesnotexceedthepercentageofreferencevalueof
presence.
Note3：The“−”indicatesthattherestrictedsubstancecorrespondstotheexempon.
viii
Contents
1.Introduction ........................................................................................................... 1
1.1 Product Introduction ...................................................................................... 1
1.2 Product Features ............................................................................................ 2
1.2.1 Printer Standard Features .................................................................... 2
1.2.2 Printer Optional Features ..................................................................... 3
1.3 General Specifications ................................................................................... 5
1.4 Print Specifications ........................................................................................ 6
1.5 Media Specifications ...................................................................................... 6
2.Operations Overview ............................................................................................ 7
2.1 Unpacking and Inspection ............................................................................. 7
2.2 Printer Overview ............................................................................................. 8
2.2.1 Front View .............................................................................................. 8
2.2.2 Interior View ........................................................................................... 9
2.2.3 Rear View ............................................................................................. 10
2.3 Operator control ........................................................................................... 11
2.3.1 LED Indication and Keys .................................................................... 11
3.Setup .................................................................................................................... 12
3.1 Install the Battery ......................................................................................... 12
3.2 Charge the Battery ....................................................................................... 12
3.2.1 Charge the Battery .............................................................................. 13
3.2.2 Charge by Charger Station (Optional) ............................................... 14
3.3 Communicate ................................................................................................ 15
3.3.1 Connecting with the Communication Cable ..................................... 15
3.3.2Connecting with Bluetooth (Optional) ............................................ 16
3.4 Loading the Media .......................................................................................... 17
4. Accessories .......................................................................................................... 18
4.1 Install the Belt Clip ......................................................................................... 18
4.2 Install the IP54-rated environmental case with shoulder strap (Optional)19
4.3 Install the media adapter (Optional) ............................................................. 20
5.Power-on Utilities ................................................................................................ 21
5.1Media Sensor Calibration .............................................................................. 21
5.2 Self-test and Dump Mode .............................................................................. 22
5.3 Printer Initialization ........................................................................................ 25
6.Diagnostic Tool ................................................................................................... 26
6.1 Start the Diagnostic Tool ............................................................................... 26
6.2Printer Function .............................................................................................. 27
ix
6.3Calibrating Media Sensor by Diagnostic Tool ........................................... 28
6.3.1 Auto Calibration .................................................................................. 28
6.4Setting Wi-Fi by Diagnostic Tool (Optional) ............................................... 29
6.5Setting Bluetooth by Diagnostic Tool (Optional) ....................................... 30
7.Troubleshooting .................................................................................................. 31
7.1 Common Problems ............................................. Error! Bookmark not defined.
8.Maintenance ........................................................................................................ 32
Revise History ................................................................ Error! Bookmark not defined.
1. Introduction
1.1 Product Introduction
Thank you very much for purchasing PORTICO M2 bar code printer.
Enjoy our cost-efficient, high durability printers with the PORTICO M2 economical
printer. The PORTICO M2 is a comfortable, light-weight printer capable of working with
any mobile printing application where you need quick, simple receipts/labels on
demand.
Our PORTICO M2 is designed for a rough life, inside the IP54-rated environmental
case to resist dust and water and with its rubber over-mold design prepared to take up
to a five-foot fall and keep printing.
These small and light printers can be worn comfortably for a full shift, without interfering
with the user’s tasks. Use USB or optional Bluetooth, 802.11 a/b/g/n Wireless or Serial
to connect to a mobile computer or even a smartphone and produce clear easy-to-read
receipts hour after hour.
This document provides an easy reference for operating the PORTICO M2.
The online version of the Programmer's manual, or more information can be
downloaded from service and support website as an Adobe Acrobat Reader file.
To print label formats, please refer to the instructions provided with your labeling
software; if you need to write the custom programs, please refer to the TSPL/TSPL2
programming manual that can be found on the accessories.
− Applications
Identification Wristbands
Direct store deliveries (DSD)
Proof of Delivery and Pickup
Field Sales/Repairs
Mobile Point-of-Sale
Parking Citations
Mobile Ticketing
Onboard Transportation Ticketing
Utility Billing/Meter Reading
Fleet Management
2
1.2 Product Features
1.2.1 Printer Standard Features
Product standard feature
Direct thermal printing (receipts & partial label)
Black mark reflective sensor
Head open sensor
3 operation buttons (On/off, feed/pause, and cover-open buttons)
5 LEDs: 1 for printer states (green or red); 3 for Battery capacity (green or orange); 1 for
RF status (blue or green)
Audible alert Programmable buzzer
Mini type USB 2.0 (High speed mode)
64 MB DRAM
128 MB Flash memory
32-bit RISC high performance processor
Eltron® EPL, Epson® ESC-POS, and Zebra® ZPL emulation languages support
Fonts and bar codes can be printed in any one of the four directions (0, 90,180, 270
degree)
8 alpha-numeric bitmap fonts
One Monotype Imaging® CG Triumvirate Bold Condensed scalable font
Built-in Monotype True Type Font engine
Downloadable fonts from PC to printer memory
Downloadable firmware upgrades
3
Text, bar code, graphics/image printing (Please refer to the TSPL/TSPL2 programming
manual for supporting code page)
Supported bar code Supported image
1D bar code 2D bar code
BITMAP,
BMP,
PCX
(Max. 256 colors
graphics)
Code128 subsets
A.B.C,Code128UCC,
EAN128, Interleave 2 of
5,Code 39,Code 93, EAN-13,
EAN-8, Codabar, POSTNET,
UPC-A, UPC-E, EAN and
UPC 2(5) digits add-on, MSI,
PLESSEY, China Post,
ITF14, EAN14, Code 11,
TELPEN, PLANET, Code 49,
Deutsche Post Identcode,
Deutsche Post Leitcode,
LOGMARS
CODABLOCK F
mode,
DataMatrix,
Maxicode,
PDF-417, Aztec,
MicroPDF417,
QR code, RSS
Barcode (GS1
Databar)
1.2.2 Printer Optional Features
The printer offers the following optional features.
Product option feature User
options
Factory
options
Bluetooth V4.0 + EDR
Standard mode ; support SMART READY ○
Wi-Fi 802.11 a/b/g/n ○
Bluetooth V4.2 + MFi ; support SMART READY ○
NFC tag ○
NFC (tag & reader) ○
TSPL-EZ, CPCL or ESC-POS emulation
○
128 MB DRAM memory ○
256 MB Flash memory ○
4
1 bay battery charger station ○
4 bay batteries charger station ○
Vehicle power adapter ○
12-24V DC automobile cigarette lighter plug ○
IP54-rated environmental case with shoulder
strap ○
Mini type USB cable ○
Mini type USB to RS232 cable ○
Li-ion battery ○
Belt strap ○
Fork truck mount ○
Cart mount ○
1"/2" media adapter ○
Linerless mode ○
5
1.3 General Specifications
General Specifications
Physical dimensions 89.3 mm (W) 134.5 mm (H) x 56.5 mm (D)
Enclosure Plastic
Weight (w/ battery) 350g
Electrical Internal charging capability (battery-in)
12VDC automobile cigarette lighter plug
Auto-switching AC adapter
External charging capability (battery-out)
1 bay battery charger station
- Input: 100 ~ 240VAC
- Output: 12 VDC, 1.5 A
4 bay batteries charger station
- Input: 100 ~ 240VAC
- Output: 12 VDC, 1.5 A
Note: The printer will automatically turn off when stopping
operation after 30 minutes.
Environmental
condition
Operation Temperature: -20 ~ 50˚C (-4 ~ 122˚F)
Charging Temperature: 0 ~ 40˚C (32 ~ 104˚F)
Storage Temperature: -30 ~ 70 ˚C (-22 ~ 158˚F)
Relative Humidity:
- Operation: 10% to 90% non-condensing
- Storage: 10% to 90% non-condensing
IP54 w/ protective case
IP42 w/o protective case
Drop 1.5m (5ft)
Drop 2.0m (6.5ft) w/ IP54-rated environmental case with
shoulder strap
6
1.4 Print Specifications
Print Specifications PORTICO M2
Print head resolution 203 dots/inch (8 dots/mm)
Printing method Direct thermal (receipts & partial label)
Dot size 0.125 x 0.125 mm
(width x length) (1 mm = 8 dots)
Print speed
(inches per second)
Max. 4 ips (102 mm/sec)
Max. 2 ips for linerless mode
Max. print width 48 mm (1.89")
Max. print length Continuous receipt paper: 2,286 mm (90”)
Printout bias Vertical: 1 mm max.
Horizontal: 1 mm max.
1.5 Media Specifications
Media Specifications PORTICO M2
Media roll capacity Label: 50 mm
Media type Continuous, die-cut, receipt,and black mark
Media wound type Outside wound
Media length
12.7 mm (0.5”) ~ 2,286 mm (90”)
Tear mode: 50.8 mm (2.0”)
(suggested shortest printing length)
Media width
w/o adapter: 58 mm
*w/ adapter: 50.8 mm and 25.4 mm
ID core: 10.2 mm (0.4")
Media thickness
Receipt: 0.05 mm to 0.10 mm (2 mil to 4 mil)
Label: Max. 0.14 mm (5.5 mil)
Linerless: 2 mil ~ 3 mil (0.05 mm ~ 0.08 mm)
Note: Please locate the black mark on the printing side when using black mark continuous label.
2. O
p
2.1 U
n
This
care
f
retai
n
Unp
a
If an
y
purc
h
p
erati
o
n
packin
g
printer ha
s
f
ully inspe
c
n
the pack
a
cking the
One print
e
One Li-io
n
One quic
k
One Auto
-
One belt
c
USB Driv
e
y
parts ar
e
h
ased res
e
o
ns O
v
g
and I
n
s
been sp
e
c
t the pac
k
aging mat
e
printer, th
e
e
r unit
n
battery
k
installati
o
-
switching
c
lip
e
e
missing,
p
e
ller or dis
t
v
ervie
n
specti
o
e
cially pac
k
k
aging an
d
e
rials in c
a
e
followin
g
o
n guide
AC adapt
e
p
lease co
n
t
ributor.
7
w
o
n
k
aged to
w
printer u
p
a
se you n
e
g
items are
er
n
tact the C
w
ithstand d
p
on receivi
n
e
ed to resh
included i
ustomer
S
amage du
n
g the bar
ip the prin
t
n the cart
o
S
ervice De
p
ring shipp
i
code prin
t
t
er.
o
n.
p
artment
o
i
ng. Pleas
e
t
er. Pleas
e
o
f your
e
e
2.2 Pr
i
2.2.1 F
r
1
i
nter O
v
r
ont Vie
w
1.
Me
2.
Me
3.
LE
D
4.
Fe
e
5.
Po
w
2
v
erview
w
dia cover
r
dia cover
D
indicato
r
e
d/stop bu
w
er on/off
r
elease b
u
r
tton
button
8
u
tton
3
4 5
2.2.2 In
4
3
terior Vi
1.
T
e
2.
P
r
3.
Q
R
4.
Pl
a
5.
Bl
a
ew
e
ar edge
r
int head
R
code la
b
a
ten roller
a
ck mark
s
b
el
s
enso
r
9
2
1
5
2.2.3 R
e
e
ar Vie
w
1.
Li-i
2.
Ba
t
3.
US
4.
Po
w
5.
Int
e
5
w
on Batter
y
t
tery open
B interfac
e
w
er jack
e
rface cov
e
4
5
y
clasp
e
er
10
3
1
2
2.3 O
p
2.3.1 L
E
p
erator
c
E
D Indic
a
1.
P
o
2.
P
r
3.
B
a
4.
W
5.
F
e
Keys
c
ontrol
a
tion an
d
o
wer on/of
f
r
inter statu
s
a
ttery char
g
ireless sta
e
ed/Pause
1. Pre
2. Pre
1.
Re
a
2.
Pri
n
5
4
d
Keys
f
button
s
LED indi
g
e level L
E
tus LED i
n
button
ss and hol
ss and hol
a
dy status:
n
ting statu
s
11
cator
E
D indicat
o
n
dicato
r
F
d for 2-3
s
d for 2-3
s
Feed on
e
s
: Pause t
h
o
r
F
unction
s
econds to
s
econds to
e
label
h
e print jo
b
3
turn on th
e
turn off th
e
b
2
e
printer.
e
printer.
1
2
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1
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