PEAKnx Controlpro PNX11-20001 User manual

V 2.1.1
Controlpro
User manual
EN

Legal notes
Product Item number
Controlpro, Dual-Core, 4 GB RAM, 250 GB SSD PNX11-20001
Controlpro, Quad-Core, 8 GB RAM, 250 GB SSD PNX11-20002
Controlpro, Quad-Core, 16 GB RAM, 500 GB SSD PNX11-20003
The product names mentioned in this document may be brands or registered trademarks
of their respective owners. These are not explicitly labeled with “™” or “®”.
© PEAKnx GmbH
Otto-Röhm-Strasse 69
64293 Darmstadt
Germany
www.peaknx.com
[email protected]
Document version: 2.1.1
Date:
This user manual contains the most important information for
operating the Controlpro in a safe manner. Please study this
manual carefully before working with the device. This applies to
all persons who come into contact with the device.
Legal notes

Warningsymbolsand signalwords usedin thismanual
Warning symbols and signal words used in this manual
Warning Obey warning to avoid death or serious injury
Caution Obey instructions to avoid personal injury or damage to property
Note Instructions and facts to be followed
Tip Additional, useful hints
Important safety instructions, please read before installation!
Warning
The device can carry dangerous voltages if improperly installed!
▪Installation and commissioning may only be carried out by specially trained personnel
(qualified electricians).
Caution
Avoid damage to the panel!
▪Only use the panel in perfect condition, as well as in accordance with its intended use,
in a way that is safe and aware of the hazards and in compliance with this manual!
▪Do not make any changes, attachments or conversions to the device without the
manufacturer’s permission!
▪In particular, have faults that could impair safety immediately eliminated!

Table of Contents
Table of Contents
Warning symbols and signal words used in this manual 3
Important safety instructions, please read before installation! 3
1 Target audience 6
2 Intended use 6
3 Product description 7
3.1 Software 7
3.1.1 Operating system 7
3.1.2 Operation with the PEAKnx Software YOUVI 7
3.1.3 Operation with third-party software 8
3.2 Variant overview 8
3.3 Components 9
3.4 Touch panel, front view 10
3.5 Touch panel, rear view 11
3.6 Touch panel, top view 11
3.7 Product features 12
3.8 Notes on the panel‘s ports 12
3.8.1 KNX terminals 12
3.8.2 Ethernet port 13
3.8.3 Power supply 13
3.8.4 Connections for external mouse and keyboard 13
3.9 Controls 13
3.9.1 Graphical user interface 13
4 Scope of delivery 14
5 Important safety and handling information 15
6 Installation and start-up 16
6.1 Information for electricians 16
6.2 Installing the flush-mounted box 16
6.2.1 Installing the flush mounted box in brickwork 16
6.2.2 Installing the flush mounted box in a cavity wall 17
6.3 Connecting the power supply 17
6.3.1 Prepare the voltage source for the DIN rail 18
6.3.2 Preparing the voltage source for the flush-mounted box 18
6.4 Connecting and fastening the panel 19
7 Initial commissioning and operation 20
7.1 Switching the Controlpro on and o 20
7.2 Activate keyboard input 21
7.3 Setting up the visualization 21
8 Maintenance 21
8.1 Cleaning the touchscreen 21
9 Troubleshooting 22
9.1 Touchscreen stops responding 22
Page

Table of Contents
9.1.1 Turning the panel o and back on 22
9.1.2 Disconnecting the panel from the power supply 23
9.2 Windows has unrecoverable problems 23
9.3 Technical support 23
10 Technical data 23
Subject to change without notice 26
Conformity 26
Disposal notes 26
Declaration of conformity 27

6
1 Target audience
1 Target audience
These instructions are intended to explain basic aspects of the installation, commissioning, ope-
ration and maintenance of the Controlpro. Depending on the use phase, this manual is aimed at
other target groups:
▪Commissioning
▪Installation and commissioning may only be carried out by qualified electricians and system
integrators. Basic knowledge of electrical and KNX installation is assumed.
▪Operation
The operation of the commissioned panel is explained for unskilled users.
▪Repair
▪Under no circumstances carry out repairs to the unit yourself! If damage should occur to the
device, please contact our technical support immediately,
see chapter 9.3.
2 Intended use
Depending on the software used, the Controlpro serves as control unit for the entire KNX instal-
lation across rooms. It thus also serves as a status display. The device must be operated within
the scope of the technical data and instructions given in this manual. Keep the device away
from moisture, dirt and dust to prevent damage to the device.
The following applications belong to the intended use:
▪Use as an operating panel (input via touch) for KNX-controlled devices
▪Intercom station for compatible door stations
− A list of all compatible door stations can be found in our FAQ:
www.peaknx.com/FAQ under the topic “compatibility”.
▪Indoor operation, note the ambient conditions, see chapter 10
The following applications are not part of the intended use:
▪Operation in systems requiring special monitoring, in safety-relevant areas or in hazardous
areas
▪Operation under ambient conditions that do not comply with the specifications regarding
temperature and air humidity. These include
− Outdoor operation
− Operation under direct sunlight
− Operation in environments with high dust and dirt exposure
− Operation in environments with high vibration exposure
▪Operation in a moving environment (e.g. mobile homes)
▪Operation in vessels

3 Product description
7
▪Operation of the device by small children
▪Use with an unrelated bus coupler
▪Unauthorized repairs or changes to the device
3 Product description
The Controlpro (short: panel) is a high-quality panel computer for wall mounting. It serves as a
display and control unit for the components and installations controlled via KNX.
3.1 Software
The panel can be operated both with the supplied YOUVI software and with other Windows-
compatible software.
3.1.1 Operating system
The operating system used is Microsoft Windows 10 IoT Enterprise LTSC. All components requi-
red for the unit to function have been pre-installed. To activate functions such as write protec-
tion, the preinstalled Tectool can be used. Further instructions and drivers can be downloaded
from www.peaknx.com in the download area. Other programs for the visualization of building
information and for building control can be installed later. PEAKnx provides no service and no
warranty for software products from other companies as well as in case of OS driver updates.
3.1.2 Operation with the PEAKnx Software YOUVI
The YOUVI Basic visualization software included in the scope of delivery is used to control KNX
devices such as sockets, switches, lights, dimmers, RGB lights, heaters, blinds and shutters.
Thanks to the IP router included in the software package, the panel can run YOUVI‘s visualiza-
tion without an external server or additional bus coupler. Only the connection to the IP network
and the KNX bus (via the integrated KNX connection on the panel) is necessary. In addition to
visualization and IP router, a bus monitor is also included in the scope of delivery, which can
record and filter the KNX trac.
In addition to the basic functions for controlling KNX devices, YOUVI can be extended via mo-
dules for IP camera connection, creation of logics, control via app on the road or voice control.
All current modules are available in the shop at
www.peaknx.com > Shop > Software > YOUVI.
Note: For the YOUVI installation, please pay special attention to the YOUVI quick reference
guide and the information on KNX project preparation to enable the automatic reading of the
project. This quick reference guide is included in the delivery.
For more information about YOUVI, see the YOUVI Help which you can access in YOUVI under
the “?”-icon. Here you will also find the current range of functions of the software under: Visuali-
zation > Scope of functions.

8
3 Product description
3.1.3 Operation with third-party software
The Windows 10 LTSC operating system pre-installed on the panel allows the use of other
Windows-based software for e.g. visualizations and door intercoms. Depending on the software
used, the functional scope of the panel can be expanded considerably. A list of compatible soft-
ware can be found in the FAQs:
www.peaknx.com/en/FAQ, topic “compatibility”.
Note: PEAKnx does not guarantee the function of third-party software on the panel.
Further instructions for setting up the panel can be found in the download area:
www.peaknx.com/downloads#controlpro
3.2 Variant overview
Product Processor Working memory Hard drive Article number
DC-4-250 Dual-Core 4 GB RAM 250 GB SSD PNX11-20001
QC-8-250 Quad-Core 8 GB RAM 250 GB SSD PNX11-20002
QC-16-500 Quad-Core 16 GB RAM 500 GB SSD PNX11-20003

3 Product description
9
3.3 Components
Position Description Dimensions (H x W x D)
A1 Flush-mounted box 312 x 528 x 65 mm
A2 Panel with touchscreen 320 x 535 x 50 mm
A3 Glass cover 330 x 560 x 1.8 mm

10
3 Product description
3.4 Touch panel, front view
Position Description
B1 4 x screw holes for fixing the panel
B2 4 x intake for glass cover
B3 Microphone
B4 Camera
B5 Ventilation openings
B6 Touchscreen
B7 2 x USB 2.0, status LED
B8 Cooling element
B9 On/O button

3 Product description
11
3.5 Touch panel, rear view
Position Description
C1 Power supply 15 - 20 V DC
C2 Power supply GND
C3 KNX terminals
(KNX WAGO 243 211, conductor diameter: 0.6 - 0.8 mm)
3.6 Touch panel, top view

12
3 Product description
Position Description
D1 HDMI out
D2 VGA out
D3 2 x USB 3.0, not suitable for permanent use!
D4 Gigabit Ethernet
D5 2 x USB 3.0, not suitable for permanent use!
D6 Audio, Mic in
D7 Audio, Line out
3.7 Product features
▪LED backlit color TFT display 1920 × 1080 pixels, 16.7 million colors
▪Touchscreen, multi-touch, projected capacitive (PCAP) touch technology
▪Integrated speakers and microphone
▪Integrated camera, with sliding shutter
▪Fieldbus connection for KNX
▪Gigabit Ethernet port
▪Operating system: Windows 10 IoT Enterprise LTSC
▪Fanless
▪Power supply: 15 - 20 V DC
▪Maximum power consumption under full load: 51 W
▪Power consumption in standby: 1.5 W
▪Operating temperature range: 0 to 35 °C
▪Flush-mounted wall installation, in an upright position and in landscape orientation (with dis-
play parallel to the wall)
▪Protection class IP20
3.8 Notes on the panel‘s ports
3.8.1 KNX terminals
A terminal of the following specification is used for the KNX connection:
KNX WAGO 243 211, conductor diameter: 0.6 - 0.8 mm.
Note: The device cannot be used as a line coupler for KNX lines!
Note: The KNX fieldbus can only be used with PEAKnx software.

3 Product description
13
3.8.2 Ethernet port
Note: Make sure to install the correct cabling standard to fully use the 1 GB LAN (at least Cat
5).
3.8.3 Power supply
The plug-in terminal for the voltage supply has a usable wire cross-section of 0.75 to 1.31 mm².
Note: The supply voltage of the device may only lie within the specified range of 15 to 20 V
DC! Higher voltages (also 24 V DC) will damage the device.
3.8.4 Connections for external mouse and keyboard
To connect additional controls to the panel, such as an external mouse or keyboard, there are
four rear panel USB ports available. There are two additional USB ports on the panel front
under the glass cover, for example to use a USB adapter for a wireless keyboard and mouse, or
to transfer data onto the panel.
Caution
Avoid overheating of important panel components!
▪Avoid prolonged use of power-intensive devices on the USB port.
3.9 Controls
Caution
Avoid danger of injury from falling parts!
▪Ensure that small children do not have access to the magnetically adhering front glass
and can‘t accidentally loosen it.
3.9.1 Graphical user interface
Touch the panel to operate. A brief touch of the panel is interpreted as a mouse click. A right
mouse click is obtained by a prolonged touch (approx. 3 seconds). Text may be entered using
the Windows on-screen keyboard.

14
4 Scope of delivery
Caution
Avoid damage to front glass and display!
▪Do not use the touch screen with sharp or pointed objects.
4 Scope of delivery
▪Controlpro panel incl. YOUVI software package Basic (on USB flash drive)
▪Controlpro user manual (this document)
▪YOUVI quick reference guide
▪Cleaning cloths for the touchscreen
Optionally included in scope of delivery:
▪Controlpro power supply unit for the flush-mounted box or switch cabinet
▪Flush-mounted box
▪Controlpro 230 V connection set
▪Glass cover
▪Recovery USB flash drive
Necessary components for the installation of the panel:
▪Flush-mounted box (PNX11-20006)
▪Power supply unit 15-20 V DC for DIN rail (PNX11-20007)
or
▪Power supply 15-20 V DC for the flush-mounted box (PNX11-20008)

5 Important safety and handling information
15
5 Important safety and handling information
Warning
The Controlpro may only be installed and commissioned by qualified electricians!
Warning
Observe the national regulations applicable in your country regarding installation, func-
tional testing, repair and maintenance of electrical products!
▪Observe the „Five Safety Rules“ (DIN VDE 0105, EN 50110) and apply them correctly:
− Disconnect mains
− Prevent reconnection
− Test for absence of harmful voltages
− Ground and short circuit
− Cover or close o nearby live parts
▪Before installation, make sure that all connecting cables of the device are undama-
ged.
Caution
Avoid injuries!
▪The device contains backup batteries. Do not heat them! A burst of the Batteries can
cause serious injury.

16
6 Installation and start-up
Caution
Avoid damage to the panel!
▪The panel may only be installed upright and in landscape orientation to ensure the
ventilation of the computer by convection.
▪The supply voltage of the device may only lie within the specified range of 15 to 20 V
DC! Higher voltages (also 24 V DC) will damage the device.
6 Installation and start-up
The panel can only be inserted into a wall cut-out in masonry or cavity walls. Use the Controlpro
flush-mounted box (PNX11-20006) or a compatible one, e.g. that of the Gira Control 19.
6.1 Information for electricians
Note: We recommend fusing the panel separately, because in rare cases it must be com-
pletely disconnected from the power supply, see section 9.1.2 Disconnecting the panel from the
power supply.
6.2 Installing the flush-mounted box
Tip: Choose the installation height of the panel according to the height of the primary user
so that the top edge of the panel is at his/her eye level. If there are multiple users of dierent
heights a compromise must be found. A slightly lower screen prevents fatigue of the arms
during operation.
Tip: If you have ordered a PEAKnx flush-mounted box for the panel you can use the sup-
plied template to mark the recess.
6.2.1 Installing the flush mounted box in brickwork
▪Mark a 312 x 528 mm recess on the wall, but leave bevels in the corners.
These will later be used for fixing the flush-mounted box.
▪Make the recess in the wall with a depth of 65 mm.

6 Installation and start-up
17
▪Insert the flush-mounted box and lead the Ethernet, KNX and power
supply cables through the holes in the flush-mounted box.
▪Screw the flush-mounted box to the wall.
Tip: During the filling of the edges, the template can be used as a splash guard.
6.2.2 Installing the flush mounted box in a cavity wall
▪Mark a recess of 312 x 528mm on the wall.
▪Make the recess in the wall according to your mark.
▪Install separate mounting corners flush with the wall.
▪Insert the flush-mounted box and lead the Ethernet, KNX and power
supply cables through the holes in the flush-mounted box.
▪Fasten the flush-mounted box with four screws in the
corners.
6.3 Connecting the power supply
Warning
Avoid electric shock when touching live parts!
▪Disconnect all associated circuit breakers before working on the device.
▪Cover live parts in the surroundings.

18
6 Installation and start-up
6.3.1 Prepare the voltage source for the DIN rail
▪Use a power source of the following specification:
− 15 - 20 V DC for the control cabinet, Item number: PNX11-20007
− Max. current: during operation: 4 A, during the PC boot process: 4.5 A (at 15 V)
▪Disconnect the pluggable screw terminal (C1;2) from the Controlpro.
▪Connect the cable cores of the power supply unit to it.
6.3.2 Preparing the voltage source for the flush-mounted box
Particularly, when replacing a foreign device with the Controlpro, a power supply is often
already present in the flush-mounted box. This means that mains voltage and low voltage are in
the same housing and if connected incorrectly, even parts that normally only carry low voltage
unintentionally carry mains voltage.
Warning
Avoid touching dangerous voltages in the event of a fault!
▪Route cables so that low voltage wires are dependably protected against mains voltage.
▪Screw the power supply unit to the flush- moun-
ted box at its mounting feet using the two sup-
plied self-tapping screws.
▪Mounting position: at central height approx. 2 cm
from the left side of the flush-mounted box.
▪Connect the 230 V side of the power supply to
the right side of the terminals on the Controlpro
flush-mounted box as shown in the picture.
▪Connect the mains cable to the left side of the
luster terminal as shown in the picture.
Depending on the flush-mounted box, some- times
it is necessary to extend the 230 V side of the pow-
er supply. Use the Controlpro 230 V connection
set, also available in the shop.
▪Prepare the connectors as shown in the picture.
▪Make sure to connect the earthing at all points!

6 Installation and start-up
19
Now connect the 15-20 V side.
▪Disconnect the pluggable screw terminal (C1,2)
from the Controlpro.
▪Connect it to the cable wires of the power supply
unit.
▪Pay attention to the correct polarity, as
indicated on the power supply unit: red (+) and
black (-).
6.4 Connecting and fastening the panel
Preparation
▪Place the screws (M5x16) included in the scope of delivery within reach for fixing the panel
within the flush-mounted box.
▪For further notes on the panel‘s ports, please read section 3.8.
Connection of the panel
▪Push the prepared 15-20 V connector terminals back into the appropriate connectors in the
panel (C1 and C2).
▪Connect the Ethernet cable to the panel (D4).
▪Plug the KNX cable with the colors red (+) and black (-) into the KNX-terminal “1” (C3).
Mounting the panel
▪Install the panel into the flush-mounted box. Use the four counter-sunk screws (M5x16) for
fixing it in the flush-mouted box.
Note: Make sure that the ventilation openings (B5) are not partially or fully covered to ensu-
re convection ventilation of the computer in the panel.
Attaching the glass cover
▪Place the glass cover with the magnetic holders into the four intakes provided and continue
until the glass rests against all four corners of the touchscreen.
▪Ensure that the opening for the camera is positioned on the upper screen.

20
7 Initial commissioning and operation
7 Initial commissioning and operation
Caution
Avoid damage to the panel due to early commissioning!
▪Note the climatic conditions at the installation site!
▪Before switching on the mounted device, the device must have adapted to the clima-
tic conditions at the installation site.
▪Temperature and humidity dierences can cause damage to the unit.
Tip: After commissioning and setting up the panel, we recommend that you create a back-
up using the optionally available recovery USB flash drive from PEAKnx. Further instructions
can be found in the corresponding Quick Start Guide.
Caution
Avoid damage to the panel!
▪The touch-sensitive surface can easily be damaged! Use only your fingers or a touch-
pen to operate the panel. Do not use sharp or pointed objects.
7.1 Switching the Controlpro on and o
Note: In delivery state, the panel automatically logs on with the user name
Controlpro without a password. After the login, additional users can be added at any time or
further settings may be changed in the Windows Settings.
The On/O button (B9) is accessible when the glass cover is removed.
Switching the panel on
▪Briefly press the On/O button.
The operating system will boot.
When the panel is on, the blue LEDs on the front USB ports light up.
Switching the panel o
▪Briefly press the On/O button to switch o.