
LIMITED HOME USE WARRANTY
AUSTRALIA
YOUR RIGHTS UNDER THE
AUSTRALIAN CONSUMER LAW
Our goods and services come with
guarantees that cannot be excluded
under the Australian Consumer Law.
For major failures with the service,
you are entitled:
yto cancel your service contract with
us; and
yto a refund for the unused portion,
or to compensation for its
reduced value.
You are also entitled to choose a refund
or replacement for major failures with
goods. If a failure with the goods or a
service does not amount to a major
failure, you are entitled to have the
failure rectied in a reasonable time.
If this is not done you are entitled to a
refund for the goods and to cancel the
contract for the service and obtain a
refund of any unused portion. You are
also entitled to be compensated for any
other reasonably foreseeable loss or
damage from a failure in the goods
or service.
The rights described in this Peloton
Bike Limited Warranty are in addition to
the rights to which you may be entitled
or other signs of wear and tear that
could cause breakdowns or part failures.
Any pedal that shows signs of worn
or damaged parts should be removed
from service immediately. Please refer
to Peloton’s guide on maintaining your
pedals, available on Peloton’s website.
LABOR 12 MONTHS
For a Peloton Bike originally assembled
by an authorized Peloton technician,
Peloton will cover the labour cost for
the repair or replacement made under
this Limited Warranty for a period of
12 months from the date of original
delivery. Without excluding, restricting
or modifying any rights or remedies
to which you may be entitled under
the Australian Consumer Law or other
applicable law, repair labour is not
covered for locations where Peloton
did not originally assemble the Peloton
Bike or if the Peloton Bike is moved to
a location that is outside of Peloton’s
service area.
WHO IS COVERED BY THIS
LIMITED WARRANTY?
This Limited Warranty covers the
original purchaser of the Peloton Bike
or, for a gifted Peloton Bike, the owner
of the original Subscription attached
under the Australian Consumer Law and
other Australian consumer protection
laws and regulations.
WHAT IS COVERED BY THIS
LIMITED WARRANTY?
Peloton Interactive Australia Pty Ltd.
(“Peloton”) extends the following
Limited Warranty, which applies only
to non-commercial, in-home, indoor
use of the Peloton Bike. Any other
use of the Peloton Bike shall void this
Limited Warranty. During the applicable
Limited Warranty periods described
below, the covered components
of the Peloton Bike will be free of
defects or malfunctions during normal
use. Certain exclusions apply,
as further described in this
Limited Warranty.
The Limited Warranty applies for the
following components of the Peloton
Bike only, for the time period indicated.
The Limited Warranty applies only
against defects discovered within the
applicable Limited Warranty period.
HD TOUCHSCREEN 12 MONTHS
Peloton warrants the touchscreen
against defects in workmanship and
materials for a period of 12 months
to that Peloton Bike. Without excluding,
restricting or modifying any rights or
remedies to which you may be entitled
under the Australian Consumer Law or
other applicable law, any other person
in possession of the Peloton Bike is not
covered by this Limited Warranty.
WHAT IS NOT COVERED BY THIS
LIMITED WARRANTY?
This Limited Warranty does not apply to:
yAny other Peloton products or
services not expressly referred to
under the heading “What is covered
by this Limited Warranty?” above,
non-Peloton products or labour, units
that are, or that Peloton reasonably
believes to be, stolen, counterfeit,
or purchased from an unauthorized
distributor or reseller, units purchased
or used outside Australia, and units
missing serial numbers.
ySoftware, even if sold with or
embedded in the Peloton Bike, or
Internet connectivity. Peloton does
not warrant that the operation of the
Peloton Bike will be uninterrupted or
error-free.
yDamage or equipment failure due
from the date of original delivery.
FRAME FIVE YEARS.
Peloton warrants the frame (excluding
any moving parts attached to the
structural frame) against defects in
workmanship and materials for a period
of ve years from the date of
original delivery.
BIKE COMPONENTS
12 MONTHS
Peloton warrants the components and
all original parts of the Peloton Bike
other than pedals, including its belt,
brake resistance, crankshaft, seat post,
handlebars and water bottle holder,
against defects in workmanship and
materials for a period of 12 months
from the date of original delivery.
BIKE PEDALS 12 MONTHS
Peloton warrants the components and
all original parts of the original pedals
that come with the Peloton Bike against
defects in workmanship and materials
for a period of 12 months from the date
of original delivery. Bike pedals are not
warranted against normal wear and tear
and it is important that you maintain
the pedals by inspecting the pedals
regularly for any damage, loose parts
to normal wear and tear, improper
or negligent assembly, maintenance,
installation, relocation, or repair
(other than that caused by a Peloton
authorized service technician), use of
the Peloton Bike with parts or
accessories from third parties, or
with parts or accessories not
originally intended for or compatible
with the Peloton Bike, or any use
contrary to the instructions in the
Peloton Bike User Manual.
yDamage or equipment failure due to
accident, abuse, improper or
abnormal use, neglect, corrosion,
discoloration of paint or plastic
(or any other change in cosmetic
appearance that does not affect
performance), theft, vandalism, re,
ood, wind, lightning, freezing or
other natural disasters or acts of God
of any kind, electrical wiring, power
reduction, power uctuation or power
failure from whatever cause, unusual
atmospheric conditions, collision,
introduction of foreign objects, or
modications that are unauthorized
or not recommended by Peloton.
yIncidental or consequential damages.
Except to the extent required by the
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