Pentair Hydromatic HE Series Manual

269 TRILLIUM DRIVE, KITCHENER, ONTARIO, CANADA N2G 4W5
PH: 519-896-2163
293 WRIGHT STREET, DELAVAN, WI 53115 WWW.HYDROMATIC.COM
PH: 888-957-8677
InstallatIon and servIce Manual
HE Series
High Head Filtered
Effluent Pumps
© 2013 Pentair, Ltd. All Rights Reserved. W-03-405 (Rev. 02/20/13)
NOTE! TO THE INSTALLER: Please make sure
you provide this manual to the owner of the
pumping equipment or to the responsible party
who maintains the system.

2
Thank you for purchasing your
Hydromatic®pump. To help
ensure years of trouble-free
operation, please read the
following manual carefully.
Before Operation:
Read the following instruc-
tions carefully. Reasonable care
and safe methods should be
practiced. Check local codes and
requirements before installation.
Attention:
This manual contains important
information for the safe use of
this product. Read this manual
completely before using this
product and refer to it often
for continued safe product use.
DO NOT THROW AWAY OR
LOSE THIS MANUAL. Keep
it in a safe place so that you may
refer to it often.
WARNING: Before handling
these pumps and controls,
always disconnect the power
first. Do not smoke or use
sparkable electrical devices or
flames in a septic (gaseous) or
possible septic sump.
California Proposition
65 Warning
This product and
related accessories contain
chemicals known to the State of
California to cause cancer, birth
defects or other reproductive harm.
To reduce risk of electrical shock:
1. Risk of Electrical Shock:
This pump has not been
investigated for use in swimming
pool areas.
2. Risk of Electrical Shock:
Connect only to a properly
grounded receptacle.
Septic tank to be vented
in accordance with local
plumbing codes.
Do not smoke or use sparkable
electrical devices or flame in
a septic (gaseous) or possible
septic sump.
If a septic sump condition may
exist and if entry into sump is
necessary, then (1) provide
proper safety precautions
per OSHA requirements and
(2) do not enter sump until
these precautions are strictly
adhered to.
Do not install pump in location
classified as hazardous per
N.E.C., ANSI/NFPA 70 - 1999.
Failure to heed above cautions
could result in injury or death.
1. Before installing or servicing
your pump, BE CERTAIN
THE PUMP POWER SOURCE
IS TURNED OFF AND
DISCONNECTED.
2. All installation and electrical
wiring must adhere to state
and local codes. Check with
appropriate community agencies,
or contact your local electrical
and pump professionals for help.
WARNING: EXERCISE
CAUTION WHEN HANDLING,
SERVICING, OR INSTALLING
PUMP. BE AWARE OF ANY
ELECTRICAL HAZARDS
AND LOCATION OF LIVE
ELECTRICAL POWER.
AVOID CONTACT WITH
ELECTRICAL POWER.
3. CALL AN ELECTRICIAN
WHEN IN DOUBT. Pump
must be connected to a
separate electrical circuit
General
Information
Pump
Warning
directly from the entrance box.
There must be an appropriate-
ly sized fuse or circuit breaker
in this line. Tying into existing
circuits may cause circuit
overloading, blown fuses,
tripped circuit breakers, or a
burned up motor.
4. Do not connect pump to a
power supply until the pump is
grounded. For maximum safety,
a ground fault interrupter
should be used.
CAUTION: FAILURE TO
GROUND THIS UNIT
PROPERLY MAY RESULT
IN SEVERE ELECTRICAL
SHOCK.
5. WARNING: Reduced risk
of electric shock during
operation of this pump
requires the provision of
acceptable grounding.
a) If the means of connection
to the supply-connection
box is other than grounded
metal conduit, ground the
motor back to the service
by connecting a copper
conductor, at least the size
of the circuit conductors
supplying the motor, to the
ground screw provided
within the wiring
compartment.
b) This pump is provided
w i t h ameansforgrounding.To
reduce the risk of electric
shock from contact with
adjacent metal parts, bond
the supply box to the
pump-motor grounding
means including metal
discharge pipes and the like
by means of an equipment
grounding conductor at
least the size of the cable
conductors, or the equivalent.

3
 •Running the pump with the
discharge completely closed.
 •Pumping chemicals or
corrosive liquids.
19.Never work on the pump or
system without relieving the
internal pressure.
20.Do not pump water above 120°
Fahrenheit.
21.Never exceed the pressure
rating of any system component.
Read this guide completely
before installation.
Hydromatic recommends an
experienced serviceman to install
new systems.
Please read this entire guide
before installing your Hydromatic
submersible pump.
CAUTION: Do not run unit dry.
Unit can be severely damaged if
run dry.
15.Do not pump gasoline,
chemicals, corrosives, or
flammable liquids; they could
ignite, explode, or damage
the pump, causing injury and
voiding the warranty.
16.Do not run this pump with the
discharge completely closed.
This will create superheated
water, which could damage the
seal and shorten the life of the
motor. This superheated water
could also cause severe burns.
Always use a pressure relief
valve, set below the rating of
the system.
17.Pump is capable of building
pressures in excess of 100 psi.
Always use a pressure relief
valve.
18.The following may cause
severe damage to the pump
and void warranty. It could
also result in personal injury:
 •Runningthepumpdry.
 •Failure to protect the pump from
below freezing temperatures.
6. A clamp, a weld, or both if
necessary, is secured to the
equipment grounding lead, the
equipment grounding terminal,
or the grounding conductor
on the pump housing. The
equipment-grounding lead, if
one is provided, is the conductor
that has an outer surface
of insulation that is green
with or without one or more
yellow stripes.
7. The voltage and phase of the
power supply must match the
voltage and phase of the pump.
8. Do not use an extension cord;
splices must be made with an
approved splice kit and should
be checked for integrity before
submerging in water; above
ground joints must be made in
an approved junction box.
9. Do not work on this pump or
switch while the power is on.
10.Never operate a pump with a
frayed or brittle power cord,
and always protect it from
sharp objects, hot surfaces, oil
and chemicals. Avoid kinking
the cord.
11.Never service a motor or power
cord with wet hands or while
standing in or near water or
damp ground.
12.Do not use this pump in or near
a swimming pool, pond, lake
or river.
13.Motors are equipped with
automatic resetting thermal
protectors. The motor may
restart unexpectedly causing
the leads to energize or pump
to turn.
14.Check for nicks in the wire
and pump insulation by using
an ohmmeter and checking
resistance to ground before
installing the pump and after
installing pump. If in doubt
on the proper procedure, check
with a qualified electrician.

4
Pump Selection
and Inspection
1.To select the proper effluent
submersible pump size
and model for your system,
determine the gallons per
minute needed and pressure
required.
2. Inspect your new pump. After
purchase, check the pump and
other contents of the shipping
container for possible damage.
DO NOT lift the Hydromatic
Effluent Submersible Pump
by its attached electric motor
cables.
The entire pump was tested
thoroughly at the factory.
However, to make sure there
is no hidden damage caused
during shipment, we suggest
checking for free rotation of
the shaft prior to installation:
a) Insert a screwdriver in the
slot in the end of the shaft
and check to see if the pump
shaft turns freely; a slight
drag is permissible. See
Figure A.
b) Again: Do NOT run unit out
of water.
3. Model Number Designation Selection of proper size cable
is very important. Undersized
cable results in too low a
voltage supply to the motor
and ultimate motor failure.
Oversized cable will cost
much more than proper-sized
cable. See chart of proper-sized
cable (in chart, the smaller the
AWG number, the larger the
cable wire size).
For Canadian installations:
a) type RWU, TWU, SGOW
or SWOW power supply
cables recommended.
b) The motor case shall be bonded
to the main A-C ground.
NOTE: Ground wire size should
be equal to connector size.
3. Length of Cable:
The maximum cable length
specified for each horsepower
size and minimum AWG cable
wire size referred to in chart
means the total distance from
the submerged pump motor
to the electrical motor control
box as shown in this diagram.
Hydromatic warranty is void
if undersized AWG cable is
used or if cable lengths longer
than specified for each cable
wire size are used.
Figure A
HE20-51
Flow rate: 8 = 8 gpm
12 = 12 gpm
20 = 20 gpm
25 = 25 gpm
30 = 30 gpm
35 = 35 gpm
Model Designation
2 Wire High Head Effluent
1. Motor Voltage:
Hydromatic Effluent Submersible
Pumps operate on a 115 or 230
volt, single phase current. The
motor is NOT dual voltage.
4 Inch Motor Minimum Service
Requirements
2. Cable Size:
Submersible pump cable is not
just ordinary wire; the copper
cable is well insulated to
withstand many years of
complete submersion in water.
Electrical
Preparation
Max. Maximum Cable Length Using AWG Cable Size
HP Wire Volts Phase Amps #14 #12 #10 #8 #6 #4
1/2 2 115 1 12.0 100 160 250 390 620 960
1/2 2 230 1 6.0 400 650 1020 1610 2510 3880
3/4 2 230 1 8.0 300 480 760 1200 1870 2890
1 2 230 1 9.8 250 400 630 990 1540 2380
1-1/2 2 230 1 13.1 190 310 480 770 1200 1870
Maximum Cable Length in Feet
HP: 5 = 1/2 HP
7 = 3/4 HP
10 = 1 HP
15 = 1-1/2 HP
VOLTAGE: 1 = 115V
2 = 230V
Min.
HP Volts Wire Service
1/2 115 2W 200 amp
1/2 230 2W 60 amp
3/4 230 2W 100 amp
1 230 2W 100 amp
1-1/2 230 2W 200 amp

5
4. Splicing Power Cables to
Pump:
After making sure your power
cables are the proper AWG
size and specified length,
splice them to the pump cables
(see illustrations):
a. Slip shrink tube over end of
each power cable.
b. Match pump cables to power
cables and crimp connectors
on each pair.
c. Slide shrink tubes over center of
crimped connectors and apply
heat (from propane torch) from
center to both ends of shrink
tubes.
d. Splice is complete when sealant
flows from ends of shrink
tubes. NOTE: Splice kits are
not included with pumps.
5. Motor Grounding Instructions:
WARNING: Reduced risk of
electric shock during operation
of this pump requires the
provision of acceptable grounding:
This pump is provided with a
means for grounding. To reduce
the risk of electric shock from
contact with adjacent metal
parts, bond supply box to the
pump-motor-grounding means
including metal discharge
pipes, and the like, by means
of (1) an equipment-ground-
ing conductor at least the size
of the cable conductors, (2)
a clamp, a weld, or both if
necessary, secured to the
equipment-grounding lead, the
equipment-grounding terminal,
or the grounding conductor
on the pump housing. The
equipment grounding lead, if
one is provided, is the conductor
that has an outer surface
of insulation that is green
with or without one or more
yellow stripes.
NOTE: N.E.C. requires that
submersible pumps be grounded
at installation.
WARNING: Failure to ground
this unit properly may result in
severe electrical shock.
Grounding your new submers-
ible motor is accomplished by
running a copper grounding
wire from the green pigtail
lead to the main electrical
system ground. Following is
the recommended grounding
procedure:
The grounding wire to be
used must be the same size
as the power conductor wires.
Insulated stranded or insulated
solid copper wire may be
used. Aluminum wire is NOT
suitable for this application.
Sealant
Motor Lead
Shrink Tube
Power Cable

6
Pump
Troubleshooting
Reduced capacity
1. Strainer or impellers partially
clogged or plugged.
 • Pullpumpandclean.
The vast majority of service
calls on these systems are caused
by problems that are electrical in
nature.
Never operate the pump for long
periods of time with the discharge
valve closed. This could cause
overheating resulting in damage
to the pump and its motor. A
properly sized relief valve should
be installed before the tank to
prevent the pump from operating
with the discharge valve closed.
Familiarize yourself with potential
problems and troubleshooting
solutions.
Pump won’t run
1. Blown fuse, broken (or loose)
electrical connections.
 • Check fuses, capacitor,
relays and all electrical
connections.
2. Motor overload protection
contacts open.
 • Contacts will close
automatically within short
time.
3. Improper wiring connections.
 • Checkwiringdiagram.
4. Low voltage.
 • Checkvoltageatcontrolbox.
Pump runs, but no water pumped
1. Check valve installed backward.
 • Reverseandreinstall.
2. Pump impeller plugged or
intake strainer clogged.
 • Pullpumpandclean.
Motor Model No. ________________________ Pump Model No. __________________
HP____________ Phase____________ Volts__________ Cycles ___________________
Amps: L1______________ L2_____________Date of Installation __________________
Well depth________________________ft. Pump depth______________________ ft.
Name of dealer installer from whom pump was bought ___________________________
_________________________________ Date of purchase________________________
For your reference
Fill in the following information and keep this Installation & Operation
Guide among your important papers. Information about your Hydromatic
Submersible Pump will be found on the owner’s information-plate.
Whenever necessary to contact your dealer or installer, give him this
information.
Any or all the above
1. All known causes are checked
but system won’t work properly.
 • CallyourHydromaticdealer
or your serviceman.

7
Pump
Notes
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Limited Warranty
HYDROMATIC warrants to the original consumer purchaser (“Purchaser” or “You”) of HYDROMATIC Sump Pumps, Effluent
Pumps, Sewage Pumps (other than 2-1/2”), and Package Systems, that they will be free from defects in material and workmanship
for the Warranty Period of 36 months from date of manufacture.
Our warranty will not apply to any product that, in our sole judgement, has been subject to negligence, misapplication, improper
installation, or improper maintenance. Without limiting the foregoing, operating a three phase motor with single phase power
through a phase converter will void the warranty. Note also that three phase motors must be protected by three-leg, ambient
compensated, extra-quick trip overload relays of the recommended size or the warranty is void.
Your only remedy, and HYDROMATIC’s only duty, is that HYDROMATIC repair or replace defective products (at HYDROMATIC’s
choice). You must pay all labor and shipping charges associated with this warranty and must request warranty service through the
installing dealer as soon as a problem is discovered. No request for service will be accepted if received after the Warranty Period
has expired. This warranty is not transferable.
EXCEPTIONS: Hydromatic Special Application Pumps, Battery Back-Up Sump Pumps, Filtered Effluent Pumps, Grinder Pumps,
and 2-1/2” Sewage Pumps are warranted for a period of 12 months from date of purchase or 18 months from date of manufacture,
whichever comes first.
HYDROMATIC SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT
DAMAGESWHATSOEVER.
THE FOREGOING LIMITED WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THE FOREGOING LIMITED WARRANTIES SHALL NOT EXTEND BEYOND THE DURATION PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on the duration of an
implied warranty, so the above limitations or exclusions may not apply to You. This warranty gives You specific legal rights and You
may also have other rights which vary from state to state.
This Limited Warranty is effective June 1, 2011 and replaces all undated warranties and warranties dated before June 1, 2011.
HYDROMATIC
293 Wright Street, Delavan, WI 53115
Phone: [phone] • Fax: [phone] • Web Site: hydromatic.com