peplink balance ONE User manual

For Model ONE/20/30/30 LTE/210/310/305/380/580/710/1350/2500
Balance Multi-WAN
Bonding Routers
User Manual v.6.1

User Manual
For Model ONE/20/30/30 LTE/210/310/305/380/580/710/1350/2500
Peplink Balance Firmware 6.1
March 2014
Copyright & TrademarksSpecifications are subject to change without prior notice. Copyright © 2014Peplink International Ltd. All
Rights Reserved. Peplink and the Peplink logo are trademarks of Peplink International Ltd. Other brands or products mentioned
may be trademarks or registered trademarks of their respective owners.
Peplink Balance Multi-WAN Bonding Routers

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TABLE OF CONTENTS
1INTRODUCTION AND SCOPE ······························································································6
2GLOSSARY ··························································································································7
3PRODUCT COMPARISON CHART························································································8
4PRODUCT FEATURES ········································································································12
4.1 Supported Network Features·····················································································12
4.2 Other Supported Features·························································································13
5PACKAGE CONTENTS········································································································15
5.1 Peplink Balance One ·······························································································15
5.2 Peplink Balance 20 / 30 / 30 LTE················································································15
5.3 Peplink Balance 210 / 310·························································································15
5.4 Peplink Balance305 / 380 / 580 / 710 / 1350 / 2500 ························································15
6PEPLINK BALANCE OVERVIEW ·························································································16
6.1 Peplink Balance One ·······························································································16
6.2 Peplink Balance 20··································································································18
6.3 Peplink Balance 30··································································································20
6.4 Peplink Balance 30 LTE ···························································································22
6.5Peplink Balance 210································································································24
6.6 Peplink Balance 310································································································26
6.7 Peplink Balance 305································································································28
6.8 Peplink Balance 380································································································31
6.9 Peplink Balance 580································································································34
6.10 Peplink Balance 710·····························································································37
6.11 Peplink Balance 1350 ···························································································40
6.12 Peplink Balance 2500 ···························································································43
7INSTALLATION··················································································································47
7.1 Preparation············································································································47
7.2 Constructing the Network··························································································47
7.3 Configuring the Network Environment··········································································49
8BASIC CONFIGURATION ···································································································55
8.1 Connecting to the Web Admin Interface ·······································································55
8.2 Configuration with the Setup Wizard············································································56
8.3 Advanced Setup ·····································································································59
8.4 Cellular WAN ·········································································································60
9CONFIGURING THELAN INTERFACE··················································································65
10 DROP-IN MODE················································································································70
11 CONFIGURING THE WAN INTERFACE(S)···········································································73
11.1 Connection Method(s)···························································································75
11.2 Physical Interface Settings·····················································································82

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11.3 WAN Health Check·······························································································83
11.4 Bandwidth Allowance Monitor ·················································································86
11.5 Additional Public IP Settings···················································································87
11.6 Dynamic DNS Settings··························································································88
12 BANDWIDTH BONDING SPEEDFUSIONTM·········································································90
12.1 SpeedFusionTMSettings·························································································90
12.2 The Peplink Balance Behind a NAT Router································································96
12.3 SpeedFusionTM Status···························································································97
13 IPSEC VPN ························································································································98
13.1 IPsec VPN Settings ······························································································98
13.2 IPsec Status······································································································101
14 OUTBOUND POLICY MANAGEMENT ··············································································102
14.1 Outbound Policy ································································································103
14.2 Custom Rules for Outbound Policy·········································································104
15 INBOUND ACCESS ··········································································································110
15.1 Definition of Port Forwarding················································································· 110
15.2 Definition of Servers on LAN·················································································111
15.3 Inbound Access Services····················································································· 113
15.4 Reverse Lookup Zones ·······················································································127
15.5 DNS Record Import Wizard ··················································································130
16 NAT MAPPINGS··············································································································134
17 CAPTIVE PORTAL············································································································136
18 QOS································································································································139
19 FIREWALL·······················································································································143
19.1 Outbound and Inbound Firewall Rules ····································································143
20 OSPFV2 & RIPV2 ············································································································150
21 MISCELLANEOUS SETTINGS····························································································152
21.1 High Availability ·································································································152
21.2 PPTP Server·····································································································155
21.3 Certificate Manager ····························································································156
21.4 Service Forwarding·····························································································156
21.5 Service Passthrough···························································································158
22 AP ··································································································································160
22.1 AP Controller·····································································································160
22.2 Wireless SSID···································································································161
22.3 Profiles ············································································································167
22.4 Info ·················································································································171
22.5 Usage··············································································································172
22.6 AP Status·········································································································174
22.7 Rogue AP·········································································································176

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22.8 Toolbox············································································································176
23 SYSTEM SETTINGS··········································································································177
23.1 Admin Security ··································································································177
23.2 Firmware··········································································································181
23.3 Time················································································································ 182
23.4 Email Notification ·······························································································183
23.5 Event Log········································································································· 185
23.6 SNMP·············································································································· 186
23.7 InControl ··········································································································188
23.8 Configuration·····································································································189
23.9 Feature Add-ons································································································190
23.10 Reboot············································································································· 190
24 TOOLS ····························································································································191
24.1 Ping ················································································································191
24.2 Traceroute Test ·································································································192
24.3 PepVPN Test ····································································································192
24.4 PepVPN Analyzer ······························································································192
24.5 CLI (Command Line Interface Support)···································································193
25 STATUS ··························································································································194
25.1 Device·············································································································194
25.2 Active Sessions ·································································································196
25.3 Client List·········································································································198
25.4 WINS Client······································································································198
25.5 SpeedFusionTMStatus ·························································································198
25.6 Event Log········································································································· 199
25.7 Bandwidth ········································································································200
APPENDIX A. RESTORATION OF FACTORY DEFAULTS ·····························································206
APPENDIX B. ROUTING UNDER DHCP, STATIC IP, AND PPPOE ···············································207
B.1 Routing via Network Address Translation (NAT)···························································207
B.2 Routing via IP Forwarding······················································································· 208
APPENDIX C. CASE STUDIES ····································································································209
C.1 Performance Optimization·······················································································209
C.2 Maintaining the Same IP Address throughout a Session················································211
C.3 Bypassing the Firewall to Access Hosts on LAN ··························································212
C.4 Inbound Access Restriction····················································································· 213
C.5 Outbound Access Restriction···················································································214
APPENDIX D. TROUBLESHOOTING··························································································215
APPENDIX E. PRODUCT SPECIFICATIONS ················································································217
E.1 Peplink Balance 20, 30 and 30 LTE···········································································217
E.2 Peplink Balance 210 and 310 ··················································································218
E.3 Peplink Balance 380······························································································ 219
E.4 Peplink Balance 305······························································································ 220

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E.5 Peplink Balance 380······························································································ 221
E.6 Peplink Balance 580······························································································ 222
E.7 Peplink Balance 710······························································································ 223
E.8 Peplink Balance 1350 ····························································································224
E.9Peplink Balance 2500 ····························································································225
APPENDIX F. DECLARATION····································································································226

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1Introduction and Scope
The Peplink Balance series provides link aggregation and load balancing across up to thirteen WAN
connections.
The Peplink Balance 20/30/30 LTE provides a cost-effective solution suitable for power users and home
offices.
The Peplink Balance 210/310 provides advanced features for small business.
The Peplink Balance 380, 580, 710, 1350, and 2500 come with a suite of advanced enterprise-class
features. They areideal single-box solutions for medium to large-sized business environments,andthey
allow service providers to enable highly available multi-network services.
This manual applies to the following Peplink Balance products:
Peplink Balance 20/30 (firmware version v6.1.x)
Peplink Balance 30 LTE (firmware version v6.1.x)
Peplink Balance 210/310 (firmware version v6.1.x)
Peplink Balance 380 (firmware version v6.1.x)
Peplink Balance 580 (firmware version v6.1.x)
Peplink Balance 710 (firmware version v6.1.x)
Peplink Balance 1350 (firmware version v6.1.x)
Peplink Balance 2500 (firmware version v6.1.x)
The manual covers setting up your Peplink Balance and provides a collection of case studies detailing
theadvanced features of the Peplink Balance.
Important Note to Users Upgrading from Firmware 4.7 or below
If your current firmware version is 4.7 or below, please upgrade to Firmware 4.8.2 before upgrading to Firmware
6.1.
Important Note to Users of the Peplink Balance 30 (Classic Edition)
Firmware 5.0 or above is NOT applicable to the Peplink Balance 30 (Classic Edition). For more information
onidentifying the generation of your Peplink Balance 30, please visit our knowledge base at
<http://www.peplink.com/index.php?view=faq&id=231&path=16>.

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2Glossary
The following terms, acronyms, and abbreviations are frequently used in this manual:
Term
Definition
3G
3rd generation standards for wireless communications (e.g., HSDPA)
4G
4th generation standards for wireless communications (e.g., WiMAX, LTE)
DHCP
Dynamic Host Configuration Protocol
DNS
Domain Name System
EVDO
Evolution-Data Optimized
FQDN
Fully Qualified Domain Name
HSDPA
High-Speed Downlink Packet Access
HTTP
Hyper-Text Transfer Protocol
ICMP
Internet Control Message Protocol
IP
Internet Protocol
LAN
Local Area Network
MAC Address
Media Access Control Address
MTU
Maximum Transmission Unit
MSS
Maximum Segment Size
NAT
Network Address Translation
PPPoE
Point to Point Protocol over Ethernet
QoS
Quality of Service
SNMP
Simple Network Management Protocol
TCP
Transmission Control Protocol
UDP
User Datagram Protocol
VPN
Virtual Private Network
VRRP
Virtual Router Redundancy Protocol
WAN
Wide Area Network
WINS
Windows Internet Name Service
WLAN
Wireless Local Area Network
210+
Refers to Peplink Balance 210/310/380/580/710/1350/2500
380+
Refers to Peplink Balance 380/580/710/1350/2500

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3Product Comparison Chart
Features
20
30
30 LTE
210
310
380
580
710
1350
2500
Capacity
WAN Ports (GbE) /
Internet Links
2
3
2
2
3
3
5
7
13
12
USB WAN Modem Port
1
1
1
1
1
1
1
1
1
1
Embedded LTE Modem
X
X
1
X
X
X
X
X
X
X
Recommended Users
1-25
1-25
1-25
1-50
1-50
50-500
300-1000
500-
2000+
1000-
5000+
5000-
20000+
Router Throughput
100M
100M
100M
100M
100M
200M
400M
800M
1500M
8Gbps
Core Functionality
Load Balancing & Failover
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Load Balancing
Algorithms
5
5
5
7
7
7
7
7
7
7
Weighted
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Enforced
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Persistence
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Priority
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Overflow
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Least Used
X
X
X
Yes
Yes
Yes
Yes
Yes
Yes
Yes

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Lowest Latency
X
X
X
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Drop-In Mode
X
X
X
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Inbound Load Balancing
X
X
X
Yes
Yes
Yes
Yes
Yes
Yes
Yes
4G/3G Modem Support
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
VPN Functionality
SpeedFusionTM
X
X
X
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Number of
SpeedFusionTMPeer
Peers
X
X
X
2
2
20
50
300
800
4000
Bonded VPN Throughput
X
X
X
30M
30M
60M
80M
150M
350M
2Gbps
PPTP VPN Server
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Recommended PPTP
VPN Users
3
3
3
15
15
50
100
200
500
1000
RADIUS / LDAP Support
for PPTP
X
X
X
Yes
Yes
Yes
Yes
Yes
Yes
Yes
IPsec VPN
(Network-to-Network)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Number of IPsec Tunnel
2
2
2
2
2
20
50
150
400
800
WLAN Control
Functionality
Manage Pepwave AP
One
X
X
X
X
X
Yes
Yes
Yes
Yes
Yes
Access Point
Configuration
X
X
X
X
X
Yes
Yes
Yes
Yes
Yes
AP Firmware Update
X
X
X
X
X
Yes
Yes
Yes
Yes
Yes
Number of AP Support
X
X
X
X
X
50*
100*
250*
500*
Yes
Advanced QoS
Functionality
Bandwidth Usage Monitor
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
QoS for VoIP and E-
Commerce
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

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Application Prioritization
X
X
X
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Application Prioritization
by User Group
X
X
X
X
X
Yes
Yes
Yes
Yes
Yes
User Group Bandwidth
Reservation
X
X
X
X
X
Yes
Yes
Yes
Yes
Yes
Individual Bandwidth Limit
X
X
X
X
X
Yes
Yes
Yes
Yes
Yes
Networking Functionality
NAT and IP Forwarding
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Static Routes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Port Forwarding
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Many to One, One to One
NAT
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
NAT Pool
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
SIP ALG, H.323 ALG
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
UPnP, NAT-PMP
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
WINS Server
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Dynamic DNS
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Web Blocking
X
X
X
X
X
Yes
Yes
Yes
Yes
Yes
Device
Management
Functionality
Web Administrative
Interface
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Email Notification
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Active Client List
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Active Session List
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Bandwidth Usage
Statistics
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

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Web Reporting Services
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Email Notification
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Syslog
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
SNMP v1, v2c and v3
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Hardware Features
LAN Ports (GbE)
4
4
4
4
4
1
1
1
1
8/ 2(10GbE
SFP+)
Power Input
9-16V DC
9-16V DC
9-16V DC
9-16V AC
DC
9-16VDC
100V to
240V
AC
100V to
240V AC
100V to
240V AC
100V to
240V AC
100V to
240V AC
Power Consumption
15W
15W
15W
15W
15W
50W
50W
70W
70W
230W
1U Rackmount
X
X
X
Yes
Yes
Yes
Yes
Yes
Yes
Yes
High Availability
X
X
X
Yes
Yes
Yes
Yes
Yes
Yes
Yes
LAN Bypass
X
X
X
X
X
X
Yes
Yes
Yes
Yes
Dimension (H x W x D)
3.5cm x 26cm x 13.3cm
3.5cm x 26cm x 13.3cm
1U x 37.9cm
1U x
39.8cm
1U x
55cm
Weight
1.0kg
1.0kg
1.0kg
1.2kg
1.2kg
3.5kg
5.5kg
5.5kg
6.5kg
12kg

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4Product Features
Peplink Balance series products enableall LAN users to sharebroadband Internet connectionsand provide
advanced features to enhanceInternet access. The following is alist of supported features:
4.1 Supported Network Features
4.1.1 WAN
Multiple public IP support (DHCP, PPPoE, static IP address)
Static IP support for PPPoE
10/100/1000Mbps Ethernet connection in full/half duplex
Built-in HSPA and EVDO cellular modems (Available on Peplink Balance 30 LTE)
USB mobile connection(only one USB modem can be connected at a time)
Drop-in Modeon selectable WAN portwith MAC address passthrough(available on Peplink
Balance 210+)
Network address translation (NAT) / port address translation (PAT)
Inbound and outbound NAT mapping
Multiple static IP addresses per WAN connection
MAC address clone
Customizable MTU and MSS values
WAN connection health check
Dynamic DNS (supported service providers: changeip.com, dyndns.org, no-ip.org,tzo.com, and
DNS-O-Matic)
Ping, DNS lookup,and HTTP-based health check
4.1.2 LAN
DHCP server on LAN
Extended DHCP option support
Static routing rules
Local DNS proxy server
VLAN on LAN support
4.1.3 VPN
Secure SpeedFusionTM(available on Peplink Balance 210+)
SpeedFusion performance analyzer
X.509 certificate support (feature activation required on Peplink Balance 20/30/30 LTE;
included on Peplink Balance 210+)
Bandwidth bondingand failover among selectedWAN connections
Ability to route traffic to a remote VPN peer
Optional pre-shared key setting
Layer 2 bridging
SpeedFusionTMthroughput, ping, and traceroute tests
Built-in PPTP VPN server
Authenticate PPTP clients using RADIUS and LDAP servers (Available on Peplink Balance
210+)
IPsec VPN for network-to-network connections (Works with Cisco and Juniper only)
PPTP and IPsecpassthrough

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4.1.4 Inbound Traffic Management
TCP/UDP traffic redirection to dedicated LAN server(s)
Inbound link load balancing by means of DNS(available on Peplink Balance 210+)
4.1.5 Outbound Policy
Link load distribution per TCP/UDP service
Persistent routing for specified source and/or destination IP addresses per TCP/UDP service
Prioritize and route traffic to VPN tunnels with Priority and Enforced algorithms
4.1.6 AP Controller
Configure and manage Pepwave AP devices
Review the status of connected AP
4.1.7 QoS(Available on Peplink Balance 210+)
Quality of Service for different applications and custom protocols
User Group classification for different service levels (Available on Peplink Balance 380+)
Bandwidth usage control and monitoring on group- and user- level (Available on Peplink
Balance 380+)
Application Prioritization for custom protocols and DSL optimization
4.1.8 Firewall
Outbound (LAN to WAN) firewall rules
Inbound (WAN to LAN) firewall rules per WAN connection
Intrusion detection and prevention
Specification of NAT mappings
Web Blocking (Available on Peplink Balance 380+)
Outbound firewall rules can be defined by destination domain name
4.1.9 Captive Portal
Splash screen of open networks, login page for secure networks
Customizable built-in captive portal
Supports linking to outside page for captive portal
4.2 Other Supported Features
Easy-to-use web administration interface
HTTP and HTTPS support for Web Administration Interface
Configurable web administration port and administrator password
Read-only user for Web Admin
Shared-IP drop-in mode (Available on the Peplink Balance 20, 30 and 30 LTE upon feature
activation, available on Peplink Balance 210+)
Authentication and Accounting by RADIUS server for Web Admin(Available on Peplink Balance
210+)
Firmware upgrades, configuration backups, Ping, and Traceroute via Web Administration
Interface
Remote web based configuration (via WAN and LAN interfaces)

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Remote reporting to Peplink Balance reporting server
Hardware High Availability via VRRP, with automatic configuration synchronization(Available on
Peplink Balance 210+)
Real-Time, Hourly, Daily and Monthly Bandwidth Usage reports and charts
Hardware backup via LAN bypass (Available on Peplink Balance 580, 710, 1350 and 2500)
Built-in WINS server
Time server synchronization
SNMP
Email notification
Syslog
SIP passthrough
PPTP packet passthrough
Active Sessions
Active Client List
WINS Client List
UPnP / NAT-PMP
Improved Active Sessions Page
Event Log is persistent across reboots
IPv6 support
Support USB tethering on Android 2.2+ phones

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5Package Contents
The contents of Peplink Balance product packages are as follows:
5.1 Peplink Balance One
Peplink Balance 20 / 30 / 30 LTE
Power adapter
Information slip
5.2 Peplink Balance 20 / 30 / 30 LTE
Peplink Balance 20 / 30 / 30 LTE
Power adapter
Information slip
5.3 Peplink Balance 210 / 310
Peplink Balance 210 / 310
Power adapter
Information slip
Rackmount kit
5.4 Peplink Balance305 / 380 / 580 / 710 / 1350 / 2500
Peplink Balance 305/380/580/710/1350/2500
Power cord
Information slip
Rackmount kit

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6Peplink Balance Overview
6.1 Peplink Balance One
6.1.1 Front Panel Appearance
.
6.1.2 LED Indicators
The statuses indicated by the front panel LEDs are as follows:
Power and Status Indicators
Wi-Fi
OFF –Wi-Fi is off
Green –Ready
Status
OFF –Upgrading firmware
Red –Booting up or busy
Blinking red–Boot up error
Green –Ready
LAN and WAN Ports
Green LED
ON –10 / 100 / 1000 Mbps
Orange LED
Blinking –Data is transferring
OFF –No data is being transferred or port is not connected
Port Type
Auto MDI/MDI-X ports
USB Port
USB Ports
For future functionalities.
Status LED
USB Port
LAN Ports
WAN Ports
Reset Button
Wi-Fi LED

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6.1.3 Rear Panel Appearance
6.1.4 Product Label
Power Connector

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6.2 Peplink Balance 20
6.2.1 Front Panel Appearance
6.2.2 LED Indicators
The statuses indicated by the front panel LEDs are as follows:
Power and Status Indicators
Power
OFF –Power off
Green –Power on
Status
OFF –Upgrading firmware
Red –Booting up or busy
Blinking red–Boot up error
Green –Ready
LAN and WAN Ports
Green LED
ON –10 / 100 / 1000 Mbps
Orange LED
Blinking –Data is transferring
OFF –No data is being transferred or port is not connected
Port Type
Auto MDI/MDI-X ports
USB Port
USB Ports
For connecting a 4G/3G USB modem
LAN Ports
Power LED
Reset Button
Status LED
WAN Ports
USB Port

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6.2.3 Rear Panel Appearance
6.2.4 Unit Base Appearance
Serial Number and
LAN MAC Address
Power Connector
Kensington Security Slot