Phcc Pro s3 series Operator's manual

S5 Series

Dewatering Sump Pumps

5 Year Warranty

PHCC Pro Series

Sump Pumps

Instruction anual

& Safety Warnings

Important Safety Instructions and Warnings

SAVE THESE INSTRUCTIONS. This manual contains important SAFETY WARNINGS and

OPERATING INSTRUCTIONS for the PHCC Pro Series pumps. You will need to refer to it

before attempting any installation or maintenance.

ALWAYS keep these instructions with the unit so that they will be easily accessible.

Failure to read and follow these warnings and instructions could result in property

damage, serious injury, or death.

•ALWAYS disconnect the pump from the power source before servicing or making

adjustments.

•NEVER handle the pump or motor with wet hands or when standing on a wet or damp

surface while the pump is plugged into the power source.

•AKE SURE THERE IS A PROPERLY GROUNDED RECEPTACLE AVAILABLE. This pump is

wired with a 3-prong grounded plug. To reduce the risk of electric shock, be certain

that it is only connected to a properly grounded, 3-prong receptacle. If you have a

2-prong receptacle, have a licensed electrician replace it with a 3-prong receptacle

according to local codes and ordinances.

•NEVER bypass grounding wires or remove the ground prong from the plug.

•DO NOT use an extension cord. The electrical outlet should be within the length of the

pump’s power cord, and at least 4 feet above the floor level to minimize potential

hazards from flood conditions.

•DO protect the electrical cord from sharp objects, hot surfaces, oil, and chemicals.

Avoid kinking the cord.

•AKE SURE the supply circuit has a fuse or circuit breaker rated to handle the power

requirements noted on the nameplate of the pump.

•DO NOT remove the power supply cord and strain relief or connect the pump directly to

the conduit.

•NEVER install the pump in locations classified as hazardous in accordance with the

National Electrical Code, ANSI/NFPA 70.

•ALWAYS install the pump in accordance with the National Electric Code and all

applicable local codes and ordinances. All wiring should be performed by a licensed

electrician.

•DO NOT use the power cord or strain relief to carry the pump. Use the pump handle.

•DO NOT expose the control unit to any type of moisture, water, rain or snow.

•DO NOT operate the pump or control unit if it has been damaged in any way.

•DO drill an air bleed hole in the discharge pipe when a check valve is used. Drill

the hole angled toward the bottom of the sump to avoid splashing water outside

the sump pit. If a hole is not drilled above the pump, an air lock may prevent the

pump from operating. The hole must be drilled above the water line but below the

check valve. The optimum size of the hole is different for different pumps. Drill a

1/8” (3.2mm) hole in the discharge pipe for the S3 Series and S5 Series pumps.

•DO NOT use sump pumps in pits handling raw sewage, salt water, or hazardous liquids.

S3 & S5 Series pumps are not designed for this purpose. The S3 and S5 Series sump

pumps are designed for ground water use only.

•DO NOT disassemble the pump or control unit. When service is required, contact

Glentronics technical support at 800-991-0466, option 3. Return the product to the

manufacturer for any repairs at the following address:

Glentronics, Inc.

645 Heathrow Drive, Lincolnshire, IL 60069

• The control unit must receive 115V AC +/- 5% and 60 Hz from the AC outlet. Lower

voltage may cause the power failure alarm to activate.

• These primary pumps will not provide protection during a power outage. With the risk of

property damage from high water levels, the addition of a PHCC Pro Series battery back-

up sump pump system is highly recommended.

• After the initial installation, be sure to check the operation by filling the sump with

water and observing the pump operation through one full cycle.

• For continuous duty operation, the pump must be submerged at least 3/4 of the depth

of the pump at all times.

• In instances where the discharge line is exposed to freezing temperatures, the pipe

must be sloped downward so any remaining water will drain out. Failure to do so will

prevent water from exiting the sump and damage the pump if the line freezes.

Installation Instructions

Prior to Installation

1. Visually inspect your pump. Products may be damaged during shipping. If the product

has been damaged, contact your place of purchase or Glentronics, Inc. before

installation.

2. Thoroughly read the instructions provided to learn specific details regarding installation

and use. This manual should be retained for future reference.

CAUTION

WARNING

NOTICES

S3 Series

Dewatering Sump Pumps

4 Year when purchased and

installed by a contractor,

otherwise 3 year

Risk of electric shock. To reduce this risk, observe the

following precautions.

To reduce the risk of hazards that can cause injury or

property damage, observe the following precautions.

The

Dual Float Deluxe

Dual Float

Controller

odel Discharge Amps ax Solid ax GP / GPH

No. HP Volts Diameter @ 10’ Handling Head @ 10’

S3033 1

3115 11

2” 4.0 7

8” 30’ 50 3000

S3050 1

2115 2” 4.3 7

8” 33’ 65 3900

S3100 1 115 2” 11.5 13

4” 52’ 92 5520

S5033 1

3115 11

2” 4.0 11

2” 26’ 59 3540

S5050 1

2115 2” 6.8 13

4” 36’ 83 4980

Specifications

Installing the Pump

1. Use a pit that conforms to all local codes and is large enough to accommodate the pump

and float switch. The minimum requirements for pumps with the double float assembly are

10” in diameter and 14” deep. However, larger sump pits are preferred, since they will

extend the discharge cycle and reduce the number of times the pump turns on.

2. Clean the pit of all debris. The pump’s intake screen must be kept clear.

3. The pump should not be set directly

onto a clay, earthen, or sand base. You

may install bricks or blocks under the

pump to provide a solid base.

4. The pump should be level.

5. Install discharge plumbing according to

local, regional and state codes. Rigid

PVC pipe is recommended.

6. The sizes of the discharge outlets on the

pumps vary from 11⁄2“ to 2“. Try to

match the size of the discharge pipe to

the size of the outlet on the pump to

maintain the optimum pumping

capacity. If you are using a PHCC Pro

Series pump with a 2“ discharge outlet

to replace a pump in a system that has

been plumbed with 11⁄2“ pipe, you may

use the adapter included with the

system to reduce the size of the

discharge outlet to 11⁄2“. However, this

will reduce the capacity of the pump.

7. An in-line check valve is recommended

to prevent back-flow. This check valve

is mandatory when sharing a discharge

line with another pump (i.e. a back-up

pump or a second primary pump). Note:

When using a check valve, an air blee

hole of 1⁄8“(3.2mm) nee s to be rille

in the ischarge pipe. The hole must be rille above the water line but below the check

valve. A small stream of water will escape through this air blee hole when the pump is

running, so the hole shoul be rille on an angle towar the bottom of the sump pit.

8. Install a gate valve or ball valve as required by any codes.

9. Secure the power cord to the discharge pipe with wire ties or clamps to prevent

interference with the float assembly.

10. A pit cover is recommended for all installations as a safety measure, and to prevent

debris from falling into the pit.

11. A cover is required in all sewage pump installations with gas-tight seals to contain gases

and odors. A vent pipe should be added in any sewage installation.

12. In instances where the discharge line is exposed to freezing temperatures, the pipe must

be positioned in a downward slope so any remaining water will drain away. Failure to do

this will prevent water from exiting the pit and damage the pump if the line freezes.

Installing the Double Float

The PHCC Pro Series double float switch is easy to

install by using the enclosed metal hose clamp.

1. Hold the float switch to the discharge pipe so the

cage is below the bracket.

2. Secure the float to the pipe with the enclosed

hose clamp, but do not completely tighten the

clamp at this time.

3. Position the float switch to a level where the

bottom of the float cage is no lower than 3“

above the bottom of the pump and no higher

than 1“ below the top of the pit. To avoid debris

pouring into the float, it should be positioned on

the side of the discharge pipe opposite the drain tile. Note: It is important to mount the

float below the rain tile that empties into the pit. Mounting it above the rain tile woul

allow water to fill the rain tile before the pump is activate to pump out the water.

4. Once the float switch is in the desired position, tighten the clamp.

Installing the Vertical Float

The vertical float switch contains a single large float.

Water will lift the float to the top of the lift rod

which will raise the lift rod and activate the pump.

As the pump evacuates the water from the pit the

float will drop, lowering the lift rod and turning off

the pump.

1. Fully open the metal hose clamp and insert it

through the slots in the mounting bracket of the

float switch.

2. Place the hose clamp over the discharge pipe so

that the gripping tabs are against the pipe and

select the desired activation level of the pump.

3. The pumping range can be adjusted by moving the float stop up or down the lift rod.

4. To avoid debris from pouring onto the float, it should be positioned on the side of the

discharge pipe opposite the drain tile.

5. Once the float switch is in the desired position, securely tighten the hose clamp. Note:

The cable from the switch must remain outside the hose clamp.

Connecting the Pump and Controller

Deluxe Dual Float Controller odel # DFC2

1. Mount the controller to the foundation, drywall

or a stud through the 2 holes on the cabinet

using the proper mounting hardware for the

application. The controller should be mounted

at least 4’ from the floor and within 4’ of the

outlet.

2. Open the plastic door on the top of the unit and

using a small flat head screwdriver adjust the

dial to select the number of seconds that the

pump will run after the bottom float drops. The

timer can be adjusted from 5-45 seconds. The

manufacturer default is about 10 seconds.

Install a 9V battery and replace the door.

3. Plug the control box into a properly grounded,

3-prong receptacle. Then, plug the pump into

the receptacle on the control box. Do not use an extension cord.

4. Make sure the Power Failure Alarm slide switch is in the ON position.

Vertical Float Switch odel # 1020012

1. Plug the vertical float switch cord into a properly grounded 3-prong receptacle. Then, plug

the pump into the receptacle on the float switch cord. Do not use an extension cord.

Connecting to a Security System

The Deluxe Controller (Model DFC2) includes a terminal on the

right side of the control box to connect to a security system

or other alarm devices. There are (3) three positions for wire

connections on this terminal: N.O. – normally open, N.C. –

normally closed, and Common.

1. Check your security system to determine whether an open

(no contact) or closed (making contact) connection is

needed to activate the alarm.

2. The security system will provide (2) two connection terminals to extend wires to the

control terminal. Strip two wires 1/4“ each. Connect either wire to the common

terminal. To secure the wire into the terminal, insert the exposed wire into the hole on

the side of the terminal next to the screw marked common. Turn the screw a few turns to

lock-in the wire.

3. If the security system requires a closing of a contact to activate the alarm, secure the

other wire into the terminal hole labeled N.O. (normally open). If the security system

requires an opening of a contact, secure the wire into the terminal hole labeled N.C.

(normally closed). Note: Only the “AC power out” an ‘Float raise for 10 minutes” alarms

will activate the remote

terminal signal.

Completing the Installation (all models)

1. After the initial installation, be sure to check the pump operation by filling the sump with

water and observing the pump through one full cycle. When using the dual float the pump

should run for 10 seconds after the lower float drops. When using the tethered float the

pump should shut off when the float is tilted down. Note: When the pump activates, it

shoul have a “normal pumping” soun . Any abnormal soun , vibration, or lack of output is

the signal of a problem. Stop the pump an refer to the troubleshooting gui e.

2. Replace the pit cover making sure not to pinch or crimp the pump wire with the cover.

The pit cover either has a ‘hole punch’ that will allow the cord to be passed through or

one can be drilled.

Product Operation

Dual Float Switch

(included with controller models DFC1, DFC1.5 and DFC2)

The dual float switch contains two large floating rings enclosed

within a protective cage. Water will lift the bottom float by a 1⁄4“,

which will activate the pump. If for any reason the lower float does

not activate the pump, the water will rise and activate the second

switch. As the pump evacuates the water from the pit the floats

will drop. The pump will run for an additional 10 seconds to extend

the cycle after the lower float drops. Note: When mounting the

float switch, position the bottom of the cage at the height you want

the pump to activate.

WARNING

This installation must be in accordance with the National

Electric Code and all applicable local codes and ordinances.

ake sure the outlet is single phase, 115V and 60HZ for all

the pump installations.

PUMP

WIRE

Deluxe Dual Float Controller odel # DFC2

The benefit of this controller is that it will sound an alarm

when problems exist regarding the ability of the sump

pump to keep the basement dry.

The PHCC Pro Series Deluxe Dual Float Controller features a

series of warnings (audible and visual) that pinpoint

potential problems with the pump, switch and power

conditions. The controller will sound an alarm when

power has been interrupted, when the pump has run for

more than 10 minutes continuously, or when the 9V

battery is low. The 9V battery (sold separately) runs the

controller during a power outage, allowing it to sound an

alarm if the circuit breaker trips, the controller is not

plugged in securely, or the homes power is interrupted.

Note: The 9V battery will only power the switch, not the

pump. The Deluxe Controller has a dial (located in the

battery compartment) to adjust the number of seconds

that the pump will run after the float drops. The Deluxe

Controller will also run the pump once a week for approximately four (4) seconds. This test

will exercise the pump and help ensure the pump is working properly.

Operating the Pump in a Continuous Duty Application

The PHCC Pro Series pumps are rated for continuous duty and may be used in applications

requiring continuous pumping including fountains, ponds, etc. For use in any continuous

duty application the pump should be plugged directly into the wall outlet without the use of

a controller. The outlet must be a single phase properly grounded 3-prong receptacle, 115V,

60HZ. For continuous uty operation, the pump must be submerge at least 3/4 of the epth

of the pump at all times.

Understanding the Warnings and Alarms ( odel # DFC2)

AC power is out

There are several causes for power failure.

The most common are a power outage by

the electric company or a tripped circuit

breaker. Although the deluxe controller

can not run the pump, it will sound an

alarm indicating the loss of power. This

will allow the homeowner to address the

problem. If this warning light and alarm

are on, the control box is not receiving

AC power for one of several reasons:

1. The control box is not plugged in.

2. The power to the house is out.

3. The circuit breaker to that outlet has been tripped.

4. The ground fault interrupter has been tripped for that outlet.

5. A power brownout is taking place.

Note: A PHCC Pro Series battery backup sump pump system can protect the basement uring a

power outage. It will automatically activate a separate 12-volt battery powere pump, which

will keep the basement ry until power is restore .

Power Failure Alarm slide switch

When the controller is not receiving AC power, the monitoring features and the audible

alarms are powered by the 9-volt battery. This type of battery will power the controller for

many hours, but not indefinitely. Once the source of the AC power alarm is determined, it is

suggested that the Power Failure Alarm slide switch be turned to the OFF position until the

power is restored. This will preserve the battery and silence the alarm. When AC power is

restored, slide this switch back to the ON position. Note: If the AC power is restore an the

sli e switch is in the OFF position, the alarm an light for the 9-volt battery warning will

activate, even if the battery is goo . This is a remin er to reset the alarm. Sli e the switch

to the ON position. If the battery is goo , the light will go out. If the alarm continues to

soun , replace the battery.

The system is operating

This light should be ON and flashing at all times. It is included to indicate that the system

is monitoring the sump conditions. This light will not illuminate when:

1. The power is out and the Power Failure Alarm slide switch is in the OFF position.

2. The power is out and the 9V battery is discharged.

3. The controller is not functioning. Contact Glentronics service department.

The 9-volt battery is low

1. The 9-volt battery located in the top of the control box is coming to the end of its useful

life. Replace it with a new 9-volt alkaline battery.

2. The Power Failure Alarm switch is in the OFF position. It must be in the ON position at

all times, except when silencing an actual power failure condition.

Pump or float problem

This key feature monitors the time that the float switch is continuously up or in the

activated position. It is unusual for a pump run for 10 or more minutes continuously. This

can occur for many different reasons. Either the float is stuck in the up position, there is a

mechanical problem with the pump, or there is a problem with the plumbing connections.

Please refer to this manual’s Troubleshooting Guide on the following page.

See page 4 for aintenance Check List and Backup Installation

DFC2

Limited Warranty

By opening this package and using this GLENTRONICS, INC. product, you are agreeing to be bound by the terms of the GLENTRONICS, INC. limited warranty (“warranty”) as set out below. Do not use your

product until you have read the terms of the warranty. If you do not agree to the terms of the warranty, do not use the product and return it within the return period stated on your purchase receipt from the

retail store or authorized distributor where you purchased it for a refund.

To the extent permitted by law, this warranty and the remedies set forth are exclusive and in lieu of all other warranties, remedies and conditions, whether oral, written, statutory, express or implied.

GLENTRONICS, INC. disclaims all statutory and implied warranties, including without limitation, warranties of merchantability and fitness for a particular purpose and warranties against hidden or latent defects,

to the extent permitted by law. GLENTRONICS, INC. will not be liable for any incidental, special or consequential damages for breach of any express or implied warranties on this product. In so far as such

warranties cannot be disclaimed, GLENTRONICS, INC. limits the duration and remedies of such warranties to the duration of this express warranty and, AT GLENTRONICS, INC.'s option, the repair or replacement

services described below. Some states (countries and provinces) do not allow limitations on how long an implied warranty (or condition) may last, so the limitation described above may not apply to you.

Any and all causes of action arising from, filed as a result of or in reference to, this warranty or the products described under this warranty shall be governed by and construed under the laws of the State of

Illinois. Any cause of action arising from, filed as a result of or in reference to, this warranty or the products described under this warranty shall be filed only in the Circuit Court of the 18th udicial District,

Lake County, Waukegan, Illinois, or in the Northern District of Illinois if filed in Federal Court. The maximum liability for any product described in this warranty shall be the cost of product replacement only.

If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

What is Covered by this Warranty?

GLENTRONICS, INC. warrants to the end purchaser that its pumps, switch and control unit products are free from defective materials and workmanship for the periods indicated below:

All parts and labor (excluding installation) for a period of:

• 4 years from the date of installation, when purchased and installed by a contractor and used intermittently as a sump pump (S3 Series), otherwise 3 years

• 5 years form the date of installation when intermittently as a sump pump (S5 Series)

• 1 year from the date of installation when used in continuous duty operations such as fountains or ponds

The defective product must be returned directly to the factory, postage prepaid with the original bill of sale or receipt to the address listed below. GLENTRONICS, INC., at its option, will either repair or replace

the product and return it postage prepaid.

What is NOT Covered by this Warranty?

This warranty does not cover the cost or value of damaged property, including expressly any property that has been affected by water overflow, seepage or flooding. If GLENTRONICS, INC. determines that a

product is deemed defective under this warranty agreement, it will repair or replace the PRODUCT ONLY. GLENTRONICS, INC. will not cover the cost to reinstall the product, nor will GLENTRONICS, INC. pay the

cost of having a plumber or contractor repair or replace the product.

GLENTRONICS, INC. will not repair or replace a product that was installed incorrectly. A product shall be considered “installed incorrectly” when it deviates in any way from the instructions described in this manual.

This warranty does not cover product problems resulting from handling liquids hotter than 104 degrees Fahrenheit, handling inflammable liquids, solvents, strong chemicals or severe abrasive solutions; user

abuse; misuse, neglect, improper maintenance, commercial or industrial use; improper connection or installation, damages caused by lightning strikes; excessive surges in AC line voltage; water damage to the

controller; other acts of nature, or failure to operate in accordance with the enclosed written instructions.

How to Obtain Warranty Service

Within thirty (30) days of the product’s defective performance, the unit must be shipped, freight prepaid, or delivered to GLENTRONICS, INC. to provide the services described hereunder in either its original

carton and inserts, or a similar package affording an equal degree of protection. Products not received by GLENTRONICS, INC. at the address indicated below within thirty (30) days of the product’s defective

performance will not be considered for warranty service. Products received after eighteen the above timeframe, fall outside of the timeframe for warranty service and will not be eligible for warranty service. The

product must be returned to GLENTRONICS, INC. for inspection in order to be considered for warranty service. If the product is not returned to GLENTRONICS, INC. or the product is inspected by any person,

plumber, contractor or business other than GLENTRONICS, INC., this warranty shall no longer be valid. Prior to defective operation, the unit must not have been previously altered, repaired or serviced by anyone

other than GLENTRONICS, INC., or its agent; the serial number on the unit must not have been altered or removed; the unit must not have been subject to accident, misuse, abuse or operated contrary to the

instructions contained in the accompanying manual. The dealer's dated bill of sale, or installer’s invoice must be retained as evidence of the date of purchase and to establish warranty eligibility.