Philips SAVVY VOGUE User manual

Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollan e
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 1 of 30
Service Manual
Repair for Cellular Telephone
SAVVY VOGUE DUAL BAND
Level 1 & Level 2
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Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollan e
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 2 of 30
Service Manual
Updated dates:
DATE MODIFICATION PAGE
27/06/2000 CREATION
CONTENTS
1.0 PURPOSE....................................................................................................................................................................4
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Philips Consumer Communications
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CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollan e
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
Page : 3 of 30
2.0 SCOPE..........................................................................................................................................................................4
3.0 REFERENCE...............................................................................................................................................................4
4.0 LOSSARY / ACRONYM LIST..............................................................................................................................4
5.0 TEST EQUIPMENT AND TOOLS..........................................................................................................................4
6.0 TEST & INSPECTION PLAN...................................................................................................................................4
6.1 USER INTERFACE TEST ..........................................................................................................................................5
6.2 RF TEST.............................................................................................................................................................5
7.0 BEFORE YOU START..............................................................................................................................................6
7.1 DESCRIPTION OF THE TRANSCEIVER...........................................................................................................................6
7.2 THE DISPLAY......................................................................................................................................................12
7.3 INSERTING THE SIM CARD (MICRO).......................................................................................................................12
7.4 INSERTING THE ATTERY AND ATTERY COVER......................................................................................................12
7.5 REMOVING THE ATTERY COVER AND ATTERY.......................................................................................................13
7.6 CHARGING THE ATTERY......................................................................................................................................13
8.0 TEST PROCEDURES .............................................................................................................................................14
8.1INITIAL FUNCTIONAL CHECK FOR TCD188 SAVVY VOGUE.........................................................................................14
8.2 RF TEST...........................................................................................................................................................17
8.3 CHARGING IGN (IGNITION) - ATTERY.................................................................................................................19
9.0ASSEMBLY / DISMANTLEMENT PROCEDURES............................................................................................20
9.1 DISMANTLEMENT.................................................................................................................................................21
9.2ASSEM LY..........................................................................................................................................................21
9.3 OVERVIEW.........................................................................................................................................................27
10.0DEFAULTS SETTIN S..........................................................................................................................................28
10.1 RESET CUSTOMER PARAMETERS. ..........................................................................................................................28
10.2 USE OF THE GSM STRING *#RSAV*# OR *#7728*#..........................................................................................29
11.0SOLUTIONS IN CASE OF PROBLEM DURIN TESTS.................................................................................29
11.1 THE MO ILE DOES NOT SWITCH ON........................................................................................................................29
11.2 CHARGE DOES NOT START OR NO CHARGER DETECTION..............................................................................................30
11.3 THE DISPLAY SHOW “NO SIM CARD. PLEASE INSERT YOUR SIM CARD.” OR “SIM FAILURE”..................................30
11.4 DISPLAY PRO LEMS...........................................................................................................................................30
11.5 UZZER PRO LEMS............................................................................................................................................30
11.6 NO SOUND IN LOUDSPEAKER...............................................................................................................................31
11.7 COMMUNICATIONS PRO LEMS...............................................................................................................................31
11.8 DEFECTIVE ANTENNA..........................................................................................................................................31
11.9 KEY OARD PRO LEMS........................................................................................................................................31
11.10 CAN’T SEND SMS MESSAGES............................................................................................................................31
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Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollan e
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
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1. PURPOSE
This ocument establishes the functional test proce ures for service repair of SAVVY VOGUE transceiver.
2. SCOPE
The test plan is applicable to all level of service repair of SAVVY VOGUE transceiver.
3. REFERENCE
4. GLOSSARY / ACRONYM LIST
Win ow or Bezzel Protective plastic over the LCD isplay
SW Software
PN Har ware configuration of the Mobile
CN Matrix for types of SW use on the ifferent Har ware
HW Har ware
ASC Authorize Service Center
NSC National Service Center
Test SIM car Use for functionality of Philips Mobiles
Test SIM car “SP” SIM car use to simulate user interface an allows ra io tests
5. TEST EQUIPMENT AND TOOLS
Equipment / Tools
•Pro uction Test SIM Car - Part No. : 4311 255 00781
•Test SIM Car “SP” - Part No. : 4311 255 00782
•RF Cable - Part No. : 941-555-1 (AMP)
•Digital Multimeter - Recommen e Mo el : Fluke
Specification with current rea ing in mA
6. TEST & INSPECTION PLAN
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Philips Consumer Communications
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Author : Fabrice Tant
Approval : Jean Pierre Hollan e
Operational Manager
SERVICE REPAIR SUPPORT
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PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
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The following test & inspection plan is erive from the Pro uct Test Reference for SAVVY VOGUE.
6.1 User Interface Test
Using of TEST SIM Card “SP” / Production to test DUT as follow:
♦On/Off utton
♦LCD ack-light
♦Keyboard Test
♦uzzer Test
♦Audio Test
♦Antenna Test
♦LCD
♦IMEI
♦E-prom Status
♦Production Number
♦Transceiver 12NCs & Software Version
With a fast charger connected to the PRODUCT car-kit, perform check on charging IGN (Ignition) –
attery.
6.2 RF Test
The ra io test must be performe with a Digital Ra io Test Set connecte with the specific RF
cable to the mobile RF connector.
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Philips Consumer Communications
PHILIPS
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Author : Fabrice Tant
Approval : Jean Pierre Hollan e
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
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7. Before You Start
7.1 Description of the transceiver
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Author : Fabrice Tant
Approval : Jean Pierre Hollan e
Operational Manager
SERVICE REPAIR SUPPORT
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PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
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Date : 26/06/2000
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Philips Consumer Communications
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CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollan e
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
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Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollan e
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
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Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollan e
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
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Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollan e
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
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Philips Consumer Communications
PHILIPS
CUSTOMER SERVICES
Author : Fabrice Tant
Approval : Jean Pierre Hollan e
Operational Manager
SERVICE REPAIR SUPPORT
PROCEDURE
PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
Creation
Date : 26/06/2000
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7.2 The display
7.3 Inserting the SIM card (Micro).
7.3.1 Remove the SIM car from its support an sli e the car into the appropriate slot in the
battery compartment (the chip must be facing inwar s an towar s the bottom of the transceiver).
7.4 Inserting the Battery and Battery Cover.
7.4.1 Sli e the battery onto the contact near the mi le of the transceiver, an press the battery in
place.
7.4.2 Hook the battery cover onto the hinges on bottom of transceiver an press forwar until the
latch catches.
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Philips Consumer Communications
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Author : Fabrice Tant
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7.5 Removing the Battery Cover and Battery.
7.5.1 Press on the latch on the back of the transceiver an lift off the battery cover.
Lift up on the bottom of the battery an remove from the transceiver.
7.6 Charging the battery
7.6.1 With the battery attache to the phone, plug the connector into the right socket at the base
of the phone.
7.6.2 Plug the transformer unit into an AC power socket.
7.6.3 The battery icon on the transceiver’s isplay in icates the state of the charge
process:
•Bars moving - means the battery is charging.
•Stea y - means the battery is fully charge .
If the battery is completely ischarge , the battery icon will only appear 2 to 3 minutes after
you connect the charger.
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Philips Consumer Communications
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Author : Fabrice Tant
Approval : Jean Pierre Hollan e
Operational Manager
SERVICE REPAIR SUPPORT
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PCC/VY/691/E/TCD188LVL2/0026/TF/MLD
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8. Test Procedures
8.1 Initial Functional Check for TCD188 Savvy Vogue
8.1.1 Insert the Test Pro uction Car into the SIM Rea er at the back of the cellular phone an clip on a
charge battery on to the phone.
8.1.2 Press ON - Button for at least 2 secon an the LCD of the pro uct shows the message :
“FA GOOD xx”.
8.1.3 Following the instructions :
Step Proce ure Observation
1 Press Key 1
Press Key 1 again
Continue Buzzer signal
Left corner isplays 1
00
2 Press key 2
Sleep Mo e Test
Press key 2 again
The mobile sleeps for 5 minutes or wakes up after
a key press an isplay the error co e (00 means
sleep mo e successfully achieve
Left corner isplays 2
01
3 Press key 3
Au io loop test (Speak
to Mic an listen echo
from Speaker)
Press key 3 again
"AUDIO xx xx
"xx xx xx xx
Left corner isplays 3
02
4 Press key 4
Press key 4 again
Antenna test
“Tx Level "05" ( efault)
"CHANNEL 001" ( efault)
Left corner isplays 4
03
5 Press Key 5
Press Key 5 again
All pixels an har icons on
Left corner isplays 5
04
6 Press Key 6
(Checkerboar test)
Press Key 6 again
Checkerboar 1 pixel on
Left corner isplays 6
05
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Philips Consumer Communications
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Author : Fabrice Tant
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7 Press Key 7 (Inverte
Checkerboar )
Press key 7 again
Checkerboar 2 pixel on
Left corner isplays 7
06
8 Press key 8 (Eeprom
Status)
Press Key 8 again
"H XXXXXXXX" (No igit “1” or “2” allowe )
"L XXXXXXXX"
Left corner isplays 8
07
9 Press Key 9 Pro uct
information
Compare information
with label printe on
back case
Press key 9 again
PN number : “Vyxxxxx
VY ma e in Le Mans
SA ma e in Singapore
EO ma e in Shenzhen
Left corner isplays 9
08
10 Press key 0
(Vibrator Test)
Press key 0 again
Display pro uct 12NC # an software version
The mobile’s vibrator is running
Left corner isplays 0
09
11 Press * (IMEI Test)
Compare IMEI with label
printe on back case
Press * again
"IMEI TEST"
" 449680/ 50 / xxxxxxx" for (TCD168)
06 ma e in Singapore
50 ma e in Le-Mans
69 ma e in China
"Serial Number/ Check igit"
Left corner isplays *
11
12 Press # (FA Status)
Press # again
"FA GOOD XX” (Must be Goo )
Left corner isplays #
12
13 Press C (Power Test)
Press C again
" Power"/ Channel/level
"--/--/---" (ignore rea ing)
Left corner isplays C
13
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Philips Consumer Communications
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Author : Fabrice Tant
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14 Press X (Left
arrowhea )
(Au io loop local effect)
Press 8 (left ot) again
"LocalEffect"
" xx xx xx xx “
Left corner isplays . ←
0C
15 Press ø (Right
arrowhea )
Press Ð (Right
arrowhea )again
"TypBat / xxxx" (ignore the number
“TmpRa / xxxx isplaye )
Left corner isplays . →
0D
16 Press MENU (Carkit
Au io loop on/off)
Press MENU again
"CAR KIT”
"xx xx xx " (ignore rea ing)
Left corner isplays 4
10
17 Press OK button ▼
(Memory Test)
Press OK button ▼
again
"Flash Checksum " (ignore Number)
"Flash constructor ID / Flash type ID" (ignore #)
“ OK" isplaye vertically on the right
Left corner isplays ▼
0B
18 Press Up button ▲
Press ▲ button again
User Melo y
Left corner isplays ▲
0A
19 Press Green button
Press Green button
again
“ MANUAL TEST”
“ GOOD “
Left corner isplays >>
0E
20 Press Re button
Press Re button again
“ MANUAL TEST”
“ BAD “
Left corner isplays ❚❚
0F
8.1.4 If any of the step faile functional, refer to Chapter 10.
8.1.5 Perform visual check on battery connectors, car kit connectors an casing.
If corrosion or eform sen to NSC for repair.
8.1.6 If the pro uct is goo , it is consi ere as a NFF pro uct.
All the NFF products must be directly returned to the customer.
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8.2 RF Test
8.2.1 The Test SIM Car “SP” must be inserte in to the phone before starting the test.
8.2.2 Set the equipment as shown in picture chapter 6.2
The RF cable to use is ma e by AMP (Part No.: 941-555-1)
8.2.3 Set in the offset fiel of the ra io tester a - 0.3 Bm lose for GSM Tests an a - 0.5 Bm lose
for PCN tests.
8.2.4 The followings operations must be one:
- Synchronization/Registration
- Call set up from the mobile
- Voice loopback (check soun quality)
- Call release
- Call set up from tester
- Call release from tester
8.2.5 The followings parameters must be checke in TCH loop mo e:
Emission parameters
- Power level
- RMS phase error
- Peak phase error
- Frequency error
- Power ramping
Reception parameters
- Rx level
- Rx quality
- BER (Byte Error Rate)
- FER (Frequency Error Rate)
Generally the test sequences built-in the testers will be use to check the mobile. You must
assess that the test sequences limits comply with the stan ar specifications.
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8.2.6 GSM Specification (900 Mhz)
Test Parameters Channel Level Standard Specification
EMISSION
Phase error RMS 1, 62, 124 5, 10, 15, 19 0 to 5.0 egree
Phase error Peak 1, 62, 124 5, 10, 15, 19 -20 to +20 egree
Frequency Error 1, 62, 124 5, 10, 15, 19 -90 Hz to +90 Hz
Power Ramping 1, 62, 124 5, 10, 15, 19 Mask
Mo ulation 1, 62, 124 5, 10, 15, 19 Mask
Switching Transcients 1, 62, 124 5, 10, 15, 19 Mask
Power rea ing
Output Power 1, 62, 124 Level 19 5 Bm +/- 4.4 B
1, 62, 124 Level 15 13 Bm +/- 2.4 B
1, 62, 124 Level 10 21 Bm +/- 2.4 B
1, 62, 124 Level 5 32 Bm +/- 1.0 B
RECEPTION
Rx level 1, 62, 124 -100 Bm 8 to 13
Rx Qual -100 Bm 0 to 1
Rx Level 1, 62, 124 -83 Bm 28 to 33
Rx Qual 1, 62, 124 -83 Bm 0 to 1
Rx Level 1, 62, 124 -60 Bm 48 to 53
Rx Qual 1, 62, 124 -60 Bm 0 to 1
TCH LOOP
SENSITIVITY
BER at -85 bm 1, 62, 124 0%
FER at -85 bm 1, 62, 124 0%
BER at –102 bm 1, 62, 124 2.44%
FER at –102 bm 1, 62, 124 0%
8.2.7 PCN Specification (1800 Mhz)
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Test Parameters Channel Level Standard
Specification
EMISSION
Phase error RMS 512, 635, 760, 885 0, 5, 10 0 to 5.0 egree
Phase error Peak 0, 5, 10 -20 to +20 egree
Frequency Error 0, 5, 10 -180 Hz to + 180 Hz
Power Ramping 0, 5, 10 Mask
Mo ulation 0, 5, 10 Mask
Switching Transcients 0, 5, 10 Mask
Power rea ing
Output Power 512, 635, 760, 885 Level 15 0 +/- 5.0 Bm
Level 10 10 +/- 4.0 Bm
Level 5 20 +/- 3.0 Bm
Level 0 30 +/- 2.0 Bm
RECEPTION
Rx level 512, 635, 760, 885 -100 bm 8 to 13
Rx Qual -100 bm 0 to 1
Rx Level -80 bm 28 to 33
Rx Qual -80 bm 0 to 1
Rx Level -60 bm 48 to 53
Rx Qual -60 bm 0 to 1
TCH LOOP
SENSITIVITY
BER at -85 bm 512, 635, 760, 885 0%
FER at -85 bm 0%
BER at –102 bm 2.44%
FER at –102 bm 0%
8.3 Charging IGN (Ignition) - Battery
8.3.1 Plug the connector of the charger into the right socket at the base of the PRODUCT.
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The battery symbol shoul in icates the state of the charge process:
Bars moving - means the battery is charging.
Stea y - means the battery is fully charge .
If the battery is completely ischarge , the battery icon will only appear 2 to 3 minutes after being
connecte to the charger.
8.3.2 Remove the charger by unplugging the connector of the charger out of the right socket at the base
of the PRODUCT.
Remove the battery.
Remove the Pro uction Test SIM car by gently sli ing it out of the slot.
9. Assembly / Dismantlement procedures
During ismantlement an assembly operations, an antistatic bracelet must be use .
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