Philips 5000 LATTE GO User manual

Coee Machine
Service
ServiceManual
Rev. 00 OCT. 2018
All parts of this document are the property of Philips Consumer Lifestyle.
All rights reserved. is document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or
collected, except where express authorisation has been provided in writing or through a contractual agreement.
Published by Philips Consumer Lifestyle Subject to modication © Copyright reserved
PHILIPS 5000 LATTE GO / GO+
24/10/2018
EN 4219 400 00050
TYPE 12NC DESCRIPTION
EP5330/10 882867810010 PHI5000 LatteGo BLACK WE
EP5330/10 882867810300 PHI5000 LatteGo BLACK CEE
EP5330/10 882867810220 PHI5000 LatteGo BLACK DACH
EP5930/10 882868110010 PHI5000 LatteGo BLACK WE
(QVC)
EP5930/10 882868110300 PHI5000 LatteGo BLACK CEE
EP5331/10 882867410010 PHI5000 LatteGo WHITE WE
EP5331/10 882867410300 PHI5000 LatteGo WHITE CEE
EP5333/10 882868210010 PHI5000 LatteGo SILVER WE
EP5333/10 882868210300 PHI5000 LatteGo SILVER CEE
EP5334/10 882868010010 PHI5000 LatteGo ANTRACITE WE
EP5334/10 882868010300 PHI5000 LatteGo ANTRACITE CEE
EP5934/10 882869610010 PHI5000 LatteGo ANTRACITE WE
(QVC)
EP5335/10 882867910010 PHI5000 LatteGo SS WE
EP5335/10 882867910300 PHI 5000 LatteGo SS CEE
EP5335/10 882867910220 PHI 5000 LatteGo SS DACH
EP5340/10 882868310010 PHI5000 LatteGo+ BLACK WE
EP5340/10 882868310300 PHI5000 LatteGo+ BLACK CEE
EP5345/10 882868410010 PHI5000 LatteGo+ SS WE
HISTORY OF CHANGES TO THE SERVICE MANUAL
From Rev. To Rev. Chapter Inserted Modied
TYPE 12NC DESCRIPTION
EP5345/10 882868410300 PHI5000 LatteGo+ SS CEE
EP5346/10 882869510010 PHI5000 LatteGo+ SS Titan WE
EP5346/10 882869510300 PHI5000 LatteGo+ SS Titan CEE
EP5030/10 882869410870 PHI5000 LatteGo BLACK RU
EP5034/10 882867410870 PHI5000 LatteGo ANTRACITE
RU
EP5331/10 882867410870 PHI5000 LatteGo WHITE RU
EP5035/10 882869210870 PHI5000 LatteGo SS RU
EP5040/10 882869110870 PHI5000 LatteGo+ BLACK RU
EP5045/10 882869010870 PHI5000 LatteGo+ SS RU

PHI 5000 LATTE GO / GO+
General Information
Description Valu e
Housing material ermoplastic material
Size (w x h x d) 221 x 340 x 430 mm (data may vary depending on the model)
Weight 7,6 kg (data may vary depending on the model)
Power Cord length 1200 mm
Cup size Up to 145 mm
Water tank 1.8 litres - Removable type
Water leter Acquaclean lter 12NC-421944082321 (CA6903/00)
Coee bean hopper capacity 250 g
Coee grounds drawer capacity 15
Milk carafe capacity 265 ml
Energy Eciency Label A
Energy saving mode consumption < 1 Wh
Pump pressure 15 bar
Boiler Stainless steel type
Safety devices ermal fuse
Nominal voltage - Power rating –
Power supply Data stored on the below label placed inside the service door
Serial Number TW90xxyy249872 TW90= product + production location - xxyy = year & Production week - 249872 = unique following
number
Technical specication
Description Valu e
Power supply and output: 230 V~ 50/60 Hz 1850 W
Power consumption: During heating phase- approx. 5.6 A
Coee heat exchanger output: Stainless steel (230 V~) 1900 W
for coee, hot water and steam dispensing
Safety system: 2 thermostats at 190°C one shot
Temperature monitoring: (NTC) variable resistor sensor - transmits the value to the electronic card
Automatic dosage: Dose adjustment controlled by the electronic system
Gear motor: 2 rotation directions; power supply 24VC
Coee grinder: Direct current motor with at ceramic grinder blades
Pump: Ulka Type EP5/S GW approx. 13-15 bar with reciprocating piston and thermal switch 100°C 48 W, 230V, 50
Hz,
Overpressure valve: Opening at approx. 16-18 bar
Water circuit lling time: Approx. 15 sec Max. on rst lling cycle
Approx. 15 sec Max. on rst lling cycle Approx. 45 sec.
Grinding time: Approx. 8-10 sec.

PHI 5000 LATTE GO / GO+
3. Operating logic
3.1. Single microswitch gear motor 1
3.2. Temperature sensor (adjustment) 1
3.3. Coee grinder 2
3.4. Autodose system description 2
3.5. Coee lack detection and coee grinder blocked 3
3.6. Coee cycle 3
3.7. Milk container 4
3.8. Water level detection (water tank) 4
3.9. AquaClean water lter 5
3.10. Descaling request 5
4. Diagnostic Mode
4.1. Test Mode 1
4.2. Grinder Tuning 7
4.3. Steam out 8
4.4. Error codes 10
5. Saeco Service Center
5.1. Saeco Service Center - Quick Start Guide 1
6. Machine Repair Flow
6.1. Repair Flow 1
Table of contents Page
1. Introduction
1.1 Consumer Replaceable Parts (CRP) List 1
1.2. Specic tools and equipment 3
1.3. Maintenance product 3
1.4. Safety warnings 3
1.5. Water circuit diagram 4
1.6. Electrical diagram 5
1.7. Service POLICY grid as used for coee machine 6
1.8. External machine parts 6
1.9. Customer menu in the PHI 5000 Latte Go / Go+ 8
1.10. Operation, cleaning and maintenance 10
1.11. Brew Unit mainteinance: Where to grease 11
1.12. Position of the Brew Unit 11
1.13. Internal machine parts 12
2. Technical specications
2.1. Specication for the measurement of the coee products
temperature.
1
2.2. Specication for the measurement of the Milk products
temperature.
2
2.3. Machine parameters and performance 4
Table of contents Page
7. Disassembly
7.1. Outer Shell 1
7.2. Dispenser 2
7.3. Coee grinder 3
7.4. Grinder blades 3
7.5. Coee grinder adjustment 5
7.6. Carafe connection and hot/steam water dispenser 6
7.7. Central plate 6
7.8. Pin boiler 7
7.9. Gear motor 7
7.10. Pump 8
7.11. Flow-meter 8
7.12. Boiler 8
7.13. CPU board 9
7.14. Programming access for EPSC (Espresso Philips Service
Center)
9
7.15. KYB interface and display 9
7.16. Two way solenoid valve 10
7.17. Fitting and removing Oetiker clamps 10

PHI 5000 LATTE GO / GO+
CHAPTER 1
INTRODUCTION

PHI 5000 LATTE GO / GO+ 01 INTRODUCTION
1/9
Consumer Replaceable Parts are parts which we encourage consumers to replace themselves (as required);
these parts can be removed without help of a screwdriver
1.1. Consumer Replaceable Parts (CRP) List
CRP CTN 12NC Description Compatible for (models): Picture (assembled)
CP0727/01 421941312281 Drip tray ( DEEP/BLK)
EP5330/10 -EP5930/10-
EP5340/10-EP5030/10-
EP5040/10
CP0728/01 421941312291 Drip tray (WHIS) EP5331/10
CP0729/01 421941312301 Drip tray (M/SIL) EP5333/10
CP0730/01 421941312311 Drip tray (G/ANM) EP5334/10-EP5934/10-
EP5034/10
CP0731/01 421941312321 Drip tray (TIT) EP5335/10-EP5345/10
CP0732/01 421941312331 Drip tray (Stainless Steel) EP5346/10-EP5035/10-
EP5045/10
CP0228/01 421944052271 Water tank ALL MODELS
CP0392/01 421941309971 Coffee grounds container ALL MODELS
CP0652/01 421944078961 Espresso Stand ALL MODELS
CP0653/01 421944078161 Espresso Stand cover ALL MODELS
CP0733/01 421944089571 Drip tray cover ALL MODELS

PHI 5000 LATTE GO / GO+ 01 INTRODUCTION
2/9
CP0657/01 421944083391 Complete milk container (GO)
EP5330/10- EP5331/10-EP5333/10-
EP5334/10-EP5335/10-EP5930/01-
EP5934/10-EP5030/10-EP5034/10-
EP5331/10-EP5035/10
CP0734/01 421944083621 Complete milk container (GO+)
EP5340/10-EP5345/01-
EP5346/10-EP5040/10-
EP5045/10
CP0739/01 421944092331 Brew group ALL MODELS
CP0504/01 421944070662 Lid of coffee bean container ALL MODELS
CP0164/01 421944033301 Coffee measuring scoop ALL MODELS
HD5087/01 996530025808 Power cord ALL MODELS

PHI 5000 LATTE GO / GO+ 01 INTRODUCTION
3/9
1.4. Safety warnings
Please, read the Service manual of the machine before starting any maintenance.
Operation, maintenance and/or repair of this device may be carried out only by qualied persons, trained for
work at or with electric devices.
During the machine disassembly the operator has to pay attention to hot and under pressure parts.
All parts involved can be nd in the hydraulic circuit below schema (Image 1-par.1.7.).
e machine hydraulic circuit can reach maximum pressure of 16/18 bar.
To operate under safety condition is recommended to perform the Steam Out procedure in order
to remove the pressure and hot water inside the hydraulic circuit.
When the machine arrives at the Service Center in descaling mode interrupted, or making Descaling , take
EXTREME CARE to avoid any unintentional contacts with the descaler.
Aer the product has been repaired, it should function properly and has to meet the safety requirements and
legal regulations as ocially laid down at this moment.
e technicians to operate under safety conditions, must:
1. Use personal safety devices;
2. Turn o the machine by the power switch is not an adequate safety precaution;
3. Disconnect the appliance from the power mains before repairing;
4. Before and aer repair, it is recommended to perform dielectric strength tests (is domestic
appliance is rated as insulation class 1).
1.2. Specic tools and equipment
As well as the standard equipment, the following is required:
12NC Description Notes
-Flathead screwdriver # 0, # 2
-Torx screwdriver (T10) - (T20)
-Cutter
-Cable tie tightening tool
-Pliers for Oetiker clamps
- Digital ermometer Type K (accuracy for temperature of 0,05 % or ± 0,3°C)
- Temperature probe 80PK-22 (80AK-A ermocouple adapter required)
- Scale KERN EMB 500-1 or comparable device with a base
accuracy of 0,05 % or ± 0,5 g
- Power meter Voltcra EnergyCheck 3000 or comparable device with
a base accuracy of 1 % or ± 5W
-Stopwatch Basic model
996530009845 Serkit Tool needed for programming with our service tool
-EPSC (Espresso Philips Service
Center)
Tool used to ash the SW on the machines (for SW
upgrade and diagnostics mode). Refer to SDA_114585.
1.3. Maintenance Products
12NC Code Material Description
-ermal paste Heat resistance > 200°C
996530067222 Descaler “ACC SAE DECALCIFIER 5 L 1 UNIT”
132253695601 Jar of Grease “PARALIQ GB 363”
996530045784 Silicone grease “ACC TUBE FIN FOOD GREASE 2 400 ML”

PHI 5000 LATTE GO / GO+ 01 INTRODUCTION
4/9
1.5. Water circuit diagram
Safety valve
Water
Hot water /steam
Water tank
Flowmeter
Pump
Boiler
Solenoid valves
Water
discharge
Discharge
Steam and
hot water
Brewing Unit
From this point circuit High temperaure
From this point circuit in pressure
Image 1

PHI 5000 LATTE GO / GO+ 01 INTRODUCTION
5/9
1.6. Electrical diagram

PHI 5000 LATTE GO / GO+ 01 INTRODUCTION
6/9
1Control panel
2 Adjustable coee and milk dispensing
spout
3Lid of water tank
4Lid of bean hopper
5 Lid of pre-ground coee compartment
6 Main switch
7 Socket for cord
8 Service door
9 Drip tray full indicator
10 Drip tray
11 Water tank
12 Grind setting knob
13 Cover of bean hopper
14 Bean hopper
15 Brew group
16 Coee residues drawer
17 Coee grounds container
18 Drip tray cover
19 Espresso stand tray
20 Espresso stand cover
21 LatteGo milk container release button
22 LatteGo frame
23 Hot water dispensing spout
24 LatteGo milk container
25 LatteGo storage lid
1.8. External machine parts
1.7. Service POLICY grid as used for coee machine
During the repair is always recommended to use, if possible, single parts rather than the correspondent assem-
bly.
1
2
3
5
4
67
9
10
11
24
22
23
21
20
19
18
17
16
8
15
14
13
12
25