Philips Saeco New Royal User manual

ServiceManual
Revision 01 November 2015
Service
Coee Machine HD 8930
New Royal
Table of contents Page
1. Introduction
1.1. Documentation required 1
1.2. Tools and equipment required 1
1.3. Material 1
1.4. Safety warnings 1
1.5 Service Policy 2
1.6. External machine parts 3
1.6. Internal machine parts 4
2. Technical specications
2.1. Technical specications 1
2.2. Machine parameters and performance 2
2.3. Specication for the measurement of the coee prod-
ucts temperature
4
2.3.1 Specication for the measurement of the Milk products
temperature
5
3. User instructions
3.1. Customer and programming menu 1
3.2. Machine indications 3
3.3. Operation, cleaning and maintenance 4
4. Operating logic
4.1. Water circuit 1
4.2. Frother unit valve assembly 2
4.3. Cappuccino maker assembly 2
4.4. Relief valve 3
4.5. Coee cycle 4
4.6. Single microswitch 5
4.7 Temperature sensor 5
Table of contents Page
4.8. Water level detection (water tank) 6
4.9. Descaling request 6
4.10. Water lter 7
5. Troubleshooting
5.1. Test mode 1
5.2. Diagnostics mode 5
5.3 Error messages 7
6. Servicing and maintenance
6.1. Repair Flow 1
7. Disassembly
7.1. Outer elements 1
7.2. Coee grinder 1
7.3. Grinder blades 2
7.4. Coee grinder motor 3
7.5. Doser hatch, coil and microswitch 3
7.6. Doser hopper 3
7.7. Coee boiler and steam boiler 4
7.8. Boiler pin 4
7.9. Coee pump and steam pump 4
7.10. Flow meter 5
7.11. Gear motor 5
7.12. Relief valve 6
7.13. Solenoid valve assembly 6
7.14. Steam pipe assembly 7
7.15. Dispenser assembly 7
7.16. Power board 7
All parts of this document are the property of Saeco International Group.
All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced,
used or collected, except where express authorization has been provided in writing or through a contractual agreement.
Published by Saeco International Group Subject to modication EN 4219 400 013
2011-July-08

Table of contents Page
7.17. Display, keypads and control board 8
7.18. Fitting and removing Oetiker clamps 9
8. Notes
9. Water circuit diagram
10 Electrical diagram
Saeco International Group Rev. 00 / July 2011 NEW ROYAL
MODIFICATIONS TO SERVICE MANUAL
From Rev. To Re v. Chapter Inserted Modied
Rev.00 Rev01
01 Par. 1.4. Safety warnings
1.5 Service Policy
02
Par. 2.3 Specication for the meas-
urement of the coee products
temperature.
Par. 2.3.1 Specication for the
measurement of the Milk products
temperature.
06 Par. 6.1 Repair Flow

Saeco International Group Rev. 00 / July 2011 NEW ROYAL

NEW ROYAL 01 INTRODUCTION
Saeco International Group Rev. 00 / July 2011 Page / 04
1.1. Documentation required
The following documentation is needed for repair procedures:
• Instructionbookletforspecicmodel.
• Technicaldocumentationforspecicmodel(diagrams,explodedviews).
1.2. Tools and equipment required
Aswellasthestandardequipment,thefollowingisrequired:
Qty. Description Notes
1 Screwdriver TorxT8-T10-T20
1 Screwdriver Cross-head
1 Pliers for Oetiker clamps
1CC-A-Vdctester
1 Digital thermometer Scale limit > 150°C
1SSC(SaecoServiceCenter) Programmer
(forprogramminganddiagnosticsmode)
1.3. Material
Description Notes
Thermal paste Heating element > 200°C
Descaler Saeco descaler
Grease solvent Personal choice
Silicone grease Safe to use with food
1.4. Safety warnings
We recommend you consult the technical manual of the machine before performing any mainte-
nance work.
Observe all applicable standards relating to the repair of electrical appliances.
Always disconnect the power plug from the mains before beginning repair work.
01
Disassemblingthemachine,theoperatormustpayattentiontohotandunder
Pressureparts:boiler,pin-boiler,valves,dispensing,steamtube,brewunit,
connectionsandpipestoavoidburns.Pleaserefertospecichydrauliccircuit
(Image1)toknowthepartsindetail.
Themachinehydrauliccircuitcanreachmaximumpressureof16/18bar.
To operate in safety condition is recommended to perform the Steam Out procedure in
order to remove the pressure and hot water inside the hydraulic circuit.
Simply turning off the main machine power switch is not an adequate safety
precaution.
This domestic appliance is rated as insulation class I.
Oncompletionoftherepairwork,insulationanddielectricrigiditytestsmustbe
performed.

NEW ROYAL 01 INTRODUCTION
Saeco International Group Rev. 00 / July 2011 Page / 04
02
1.5 Service POLICY grid as used for coffee machine
Components Assembly use Single components available
COFFEE
GRINDER Only for OOW repairs YES,toconsultthespecicexploded-viewofthemachineor of the Coffee Grinder on website
BREWING UNIT Only for OOW repairs YES,toconsultthespecicexploded-viewofthemachineor
of the Brewing unit on website
BOILER Only for OOW repairs YES,toconsultthespecicexploded-viewofthemachineon
website
GEAR
MOTOR Only for OOW repairs YES,toconsultthespecicexploded-viewofthemachineon website
FILTER
HOLDER Only for OOW repairs YES,toconsultthespecicexploded-viewofthemachineon website
MILK
CARAFE Only for OOW repairs YES,toconsultthespecicexploded-viewofthemachineon website
THERMAL
CARAFE Only for OOW repairs YES,toconsultthespecicexploded-viewoftheThermal Carafe on website
MILK ISLAND Only for OOW repairs YES,toconsultthespecicexploded-viewoftheMilkIsland
on website
List of principal assembly present in all our coffee machines
For IN WARRANTY repairs is raccomanded to use when and where possible the single
components,availableintheexplodedviewsofthecoffeemachinesorofthespeciccomponents.
Ifyoundtheinformation“SEETHEEXPLODEDVIEWE........”intheassemblydescriptioneld,it
meansthatthesinglecomponentsoftheassemblyareavailableintheotherpagesoftheexploded
view.It’spossibletousetheassemblyonlyifthereisaspecicSymptomCurethatincludethispos-
sibility or when the single components are not available for the order.
Pump
Safety valve
Water
discharge
Steam pipe
Wa
ter tank
Two-way solenoid valve
Brewing Unit
Flowmeter
Boiler
Water
Hot water /steam
From this point circuit
High temperaure
From this point circuit
in pressure
Flowmeter
Steam and hot water
Two-waysolenoidvalve
Pump
Brewing Unit
Boiler
Safety valve
Water
discharge
Water tank
Image 1

NEW ROYAL 01 INTRODUCTION
Saeco International Group Rev. 00 / July 2011 Page / 04
1.6. External machine parts
03
Grille
Water tank
Cappuccinomaker(removable)
Coffee bean hopper
Hot water dispensing pipe
Fulltrayoatingindica-
tor
Drip tray
Brewing unit
Pre-groundcoffeecompart-
ment
Dreg drawer
Service hatch
Cup heater plate
Grinding adjust-
ment
Coffee dose adjustment
MENU OK ESC
Cappuccinomaker“Clean”buttonorusedtoscroll
throughthemenu(PageUp )
SpecialDrinksselectionbuttonorusedtoexitthe
menu(ESC)
ON/OFF button
Cappuccino dispensing button or used to scroll through
themenu(PageDown )
Coffee dispensing button or used to con-
rmselection(OK)
Pre-groundcoffeebuttonor(MENU)to
access programming mode
Espresso dispensing button
Latte macchiato dis-
pensing button
Power cable connector
Mainswitch0/I
IRDA for SW programation

NEW ROYAL 01 INTRODUCTION
Saeco International Group Rev. 00 / July 2011 Page / 04
1.7. Internal machine parts
04
Coffee grinding assembly
Ground coffee hop-
per
Power board
Control board
Doser assembly
Coffee boiler Gear motor assembly
Relief valve assembly
Steam boiler
Solenoid valve assembly

Saeco International Group Rev. 00 / July 2011 NEW ROYAL

NEW ROYAL 02 TECHNICAL SPECIFICATIONS
Saeco International Group Rev. 00 / July 2011 Page / 06
 2.1. Technicalspecications
Power supply and output: 240V~50Hz1500W-230V~50/60Hz1400W
Temperature monitoring: (NTC)variableresistorsensor-transmitsthevaluetothe
electronic card
Safety system: 2 thermostats at 190°C one shot
Coffeeheatexchangeroutput:
Stainless steel (230V~)1300Wforcoffeedispensing
Steamheatexchangeroutput:
Stainless steel (230V~)1300Wforwater/steamdispensing
Gear motor: 2rotationdirections;powersupply24VC
Coffee pump UlkaTypeEP5/SGWapprox.13-15barwithreciprocating
pistonandthermalswitch120°C48W,230V,50Hz,
Steam pump UlkaHFwithreciprocatingpiston230V,50Hzandthermal
switch120°C-22W
Overpressure valve:
(multi-wayvalve) Openingatapprox.19-23bar
Waterlter: In tank
Coffee grinder: Direct current motor with conical steel grinder blades
Power consumption: Duringheatingphase-approx.5.6A
Consumption in Standby <0.3 W
Dimensions:WxHxDinmm: 336x380x450
Weight: 16kg
Water tank capacity: 2.2 l
Coffee bean hopper capacity: 320 g. of coffee beans
Dreg drawer capacity: 19(18+1)
Heatexchangercapacity: Approx.10cc
Watercircuitllingtime: Approx.50secMax.onrstllingcycleincludingrinsing
Heating time: Approx.25sec.Max.instand-by
Dispensing temperature: Approx.84°±4°
Grinding time: Approx.4-7sec.
01

NEW ROYAL 02 TECHNICAL SPECIFICATIONS
Saeco International Group Rev. 00 / July 2011 Page / 06
2.2. Machine parameters and performance
PRODUCT
QUANTITY
Minimum
quantity
(Puls.)
Default
quantity
(Puls.)
Maximum
quantity
(Puls.)
User pro-
grammable
Programm. by
Production / Service
Espresso 90 130-170*200 Yes No
Coffee 100 200-280*600 Yes No
Long coffee 70 330-440*600 Yes No
American
coffee 300 -600 Yes No
Pre-ground Yes
Hot water Continues for 400 pulses
* Depends on the language selected by the user
RINSE Initial rinse Final rinse
When performed When the machine is
switched on and the boiler
temperatureis≤50°C
When the machine is switched off elec-
tronically,manuallyorautomaticallyafter
30',ifatleastonecoffeehasbeendis-
pensed,beforeswitchingoff
No. of pulses 130 100
Stopping option Yes,bypressinganykey Yes,bypressinganykey
User disable option No No
Production/Service de-
partment disable option No No
No. of pulses user ad-
justment option No No
No. of pulses Produc-
tion/Service department
adjustment option
No No
Pulse range
(Min.–Max.) No No
02
Descaling cycle frequency
Hard-
ness Water hardness Withoutwaterlter Withwaterlter
1Soft(upto7°dH) 240litres(480,000pulses) 480litres(960,000pulses)
2Medium(7°-14°dH) 120litres(240,000pulses) 240litres(480,000pulses)
3Hard(15°-21°dH) 60litres(120,000pulses) 120litres(240,000pulses)
4Veryhard
(over21°dH) 30litres(60,000pulses) 60litres(120,000pulses)
Thedefaultwaterhardnesslevelis4.Eachlitreofwatercorrespondstoapproximately
2,000pulses.