Troubleshooting
13
www.philips.com/faqs/dect
✦Telephone troubleshooting.....
PROBLEMS CAUSES SOLUTIONS
- No dialling tone when pressing
.
- The base station is not properly
connected to electricity or to the
telephone sockets.
- Too far from the base station
- Battery pack is low (low battery
icon is displayed).
- Check the connections.(inside
cover).
- Move closer to the base
- Charge battery pack. (inside
cover).
- icon is blinking. - The handset is not registered.
- The handset is out of range.
- Register the handset to the base
station. (p 10)
- Move closer to the base station.
- When the handset is placed on
the charging unit, no beep is
heard.
- The handset is not placed
correctly on the base station
charging unit.
- Charging contacts are dirty.
- Take the handset off the base
station and put it back again.
- Clean them with a clean and dry
cloth.
- Battery icon remains empty
although the handset has charged
for 24 hours.
Handset battery pack is defective. Please contact your PHILIPS dealer
in order to purchase new
rechargeable battery pack.
- No symbol on the display. - Battery pack is uncharged.
- The product is not properly
connected
Charge battery pack. (inside cover).
Make sure your product is plugged
in. (inside cover).
- A phonebook entry has not been
memorised.
The phonebook you wish to use is
full.
Delete some entries to free
memory space.
- Bad audio quality (crackles,
muted, echo, etc.).
- Interference from nearby
electrical appliance.
- Base station installed in a room
with thick walls.
- You are using the handset too far
from the base station.
- Try to plug the base station in
elsewhere.
- Install the base station in a
different room.
- Move closer to the base station.
- Caller display does not work. Service not activated, wrong
operator or wrong setting.
Check your subscription with your
operator.
!Please read this user guide carefully before calling your Philips
Customer Care Center.
!IF NEEDED, check that the appropriate country code is set in the
phone : (see page 1).