Philips VARILITE VL1100 LED Luminaire User manual

All other brand or product names which may be mentioned in this manual are trademarks or registered trademarks of their respective companies or
organizations.
Philips Entertainment Lighting reserves the right to change details of design, materials, and finishes. Information, graphics, drawings, specifications, etc. are
subject to change without notice. Some features may be the result of future software updates. Philips Entertainment Lighting automated lighting equipment is
made in the USA.
Please check www.philips.com/entertainmentlighting for latest version. Philips Entertainment Lighting assumes no responsibility or liability for any errors or
inaccuracies that may appear in this manual. All information and graphics are property of Philips Entertainment Lighting, a Philips group company, 10911
Petal Street Dallas, Texas 75238 USA.
Version as of: 13 June 2017
Part number: 02.1602.0002
VL1100 LED™ Luminaire User’s Manual
©2017 Philips Entertainment Lighting, a Philips Group company. All Rights Reserved.

All other brand or product names which may be mentioned in this manual are trademarks or registered trademarks of their respective companies or
organizations.
Philips Entertainment Lighting reserves the right to change details of design, materials, and finishes. Information, graphics, drawings, specifications, etc. are
subject to change without notice. Some features may be the result of future software updates. Philips Entertainment Lighting automated lighting equipment is
made in the USA.
Please check www.philips.com/entertainmentlighting for latest version. Philips Entertainment Lighting assumes no responsibility or liability for any errors or
inaccuracies that may appear in this manual. All information and graphics are property of Philips Entertainment Lighting, a Philips group company, 10911
Petal Street Dallas, Texas 75238 USA.
Version as of: 13 June 2017
Part number: 02.1602.0002
VL1100 LED and VL1100 LED HP User’s Manual
©2017 Philips Entertainment Lighting, a Philips Group company. All Rights Reserved.

TABLE OF CONTENTS
02.1602.0002 13 June 2017 1
Table of Contents
Compliance and Safety Notices
Compliance .................................................................................................................. ii
Safety Notice................................................................................................................ ii
About This Manual ...................................................................................................... 1
Text Conventions ......................................................................................................... 2
Additional Documentation........................................................................................... 2
Customer Service ......................................................................................................... 2
Chapter 1. Description
Features
Standard Features......................................................................................................... 6
Model Specific Features............................................................................................... 6
Components
Included Items.............................................................................................................. 7
Luminaire Overview .................................................................................................... 8
Liquid Cooled LED Array ........................................................................................... 9
Accessories
VL1100 LED Replacement Items/Accessories.......................................................... 10
Chapter 2. Installation
Power and Data Cabling Requirements
AC Power................................................................................................................... 12
Data Cables ................................................................................................................ 13
Installation Procedures
Accessory Frame Holder............................................................................................ 16
Hanging the Luminaire .............................................................................................. 19
Connecting Data and Power....................................................................................... 21
Powering Up
Power-Up and Configuration Overview .................................................................... 22
Standard Power Up Procedure ................................................................................... 23
Power Up and Configuration Procedure .................................................................... 23
Addressing
Program Starting Address .......................................................................................... 25
Program Starting Address Without Calibrating ......................................................... 25

VARI❋LITE®- VL1100 LED AND VL1100 LED HP USER’SMANUAL
2 13 June 2017 02.1602.0002
Chapter 3. Operation
DMX Operation
Channel Mapping....................................................................................................... 28
Control Channel Functions ........................................................................................ 30
DMX Data Display .................................................................................................... 31
DMX Mapping
Color Mixing.............................................................................................................. 32
Rotating Gobo Wheel................................................................................................. 33
Index/Rotation............................................................................................................ 33
Shutter Mechanism .................................................................................................... 34
Luminaire Timing
Timing Channel Information...................................................................................... 35
Updating Software
PEGASUS Software .................................................................................................. 43
Installing PEGASUS Software .................................................................................. 43
Troubleshooting ......................................................................................................... 45
Installing or Updating Luminaire Firmware .............................................................. 46
Transferring Software From Luminaire to Luminaire ............................................... 48
Chapter 4. Menu System
Menu Operation
What Is the Menu System? ........................................................................................ 52
Menu Controls Operation........................................................................................... 52
Menu Functions
Menu System Overview............................................................................................. 54
Menu System Function Chart .................................................................................... 55
Menu Function Definitions........................................................................................ 58
Self Tests
Running Parameter Tests ........................................................................................... 61
Troubleshooting
Error Messages........................................................................................................... 64
Troubleshooting Guide............................................................................................... 65
Routine Maintenance
Cleaning Optical Lenses and Gobos .......................................................................... 66
Rotating Gobo Replacement ...................................................................................... 66
Mechanical................................................................................................................. 69
Optical........................................................................................................................ 69
Operational................................................................................................................. 70

FOREWORD
02.1602.0002 13 June 2017 i
How To Obtain Warranty Service
A copy of the Philips Entertainment Lighting Limited Warranty was included in the shipping package
for this VARI❋LITE® product.
To obtain warranty service, please contact customer service at 1-877-VARI-LITE (1-877-827-4548) or
[phone] or via e-mail at [email protected] request a Return Material
Authorization (RMA) for warranty service. You will need to provide the model and serial number of
the item being returned, a description of the problem or failure and the name of the registered user or
organization. If available, you should have your sales invoice to establish the date of sale as the
beginning of the warranty period.
Once you obtain the RMA, pack the unit in a secure shipping container or in its original packing box.
Fill out the RMA form included at the end of this manual and place in shipping container along with a
copy of your invoice (if available). Write the RMA number legibly on or near the shipping address
label and return the unit, freight prepaid to:
Philips Entertainment Lighting
Attention: Warranty Service (RMA#: _________________)
10911 Petal Street
Dallas, Texas 75238 USA
As stated in the warranty, it is required that the shipment be insured and FOB our service center.

VARI❋LITE®- VL1100 LED AND VL1100 LED HP USER’SMANUAL
ii 13 June 2017 02.1602.0002
Compliance and Safety Notices
Compliance
Safety Standards
We, Philips Entertainment Lighting, 10911 Petal Street, Dallas, Texas 75238 declare under our
responsibility for the products contained herein are in conformity with the essential requirements of
the following European Directives and Safety standards for United States and Canada.
EN 60589-2-17:1989+A2:1991 used in conjunction with 60598-1:2008/A11:2009
UL 1573 Issue: 2003/05/29 Ed: 4 Rev: 2016/12/22
CSA C22.2#166:2015 Ed.2
EMC Standards
This equipment has been tested and found to comply with the limits for a Class B digital device
pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when this equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with Vari-Lite system, service, and safety guidelines, may cause harmful interference to radio
communications.
FCC 47CFR 15:2016
CENELEC EN 55015:2006/12/01
CES-005:2007/02/01
Safety Notice
It is extremely important to read ALL safety information and instructions provided in this manual and
any accompanying documentation before installing and operating the products described herein. Heed
all cautions and warnings during installation and use of this product.
Safety symbols used throughout this manual are as follows:
GENERAL INFORMATION PERTAINING TO PROTECTION AGAINST ELECTRICAL SHOCK,
FIRE, EXPOSURE TO EXCESSIVE UV RADIATION, AND INJURY TO PERSONS CAN BE
FOUND BELOW.
WARNING:
INSTRUCTIONS FOR CONTINUED PROTECTION AGAINST FIRE
1. VARI❋LITE luminaires have been designed for use with specific lamp types. The VL1100 LED
Luminaire requires a certain type of lamp (see “Replacement Items/Accessories” on page 8 for all
lamp types). Installing another type or unapproved lamp may be hazardous.
2. Luminaires may be mounted on any type of surface as long as mounting instructions are followed.
See instructions detailed in this manual.
CAUTION advising of potential damage to product.
WARNING advising of potential injury or death to persons.

FOREWORD
02.1602.0002 13 June 2017 iii
3. Note distance requirement from combustible materials or illuminated objects for VARI❋LITE
luminaires.
WARNING:
INSTRUCTIONS FOR CONTINUED PROTECTION AGAINST ELECTRICAL SHOCK
1. VARI❋LITE luminaires are designed for dry locations only. Exposure to rain or moisture may
damage luminaire.
2. Disconnect power before servicing any VARI❋LITE equipment.
3. Servicing to be performed by qualified personnel only.
WARNING: Possibly hazardous optical radiation emitted from this product.
WARNING:
INSTRUCTIONS FOR CONTINUED PROTECTION AGAINST EXCESSIVE EXPOSURE TO
UV RADIATION
1. Many VARI❋LITE® luminaires use a lamp that produces UV radiation. DO NOT look directly at
lamp.
2. It is hazardous to operate luminaires without lens or shield. Shields, lenses, or ultraviolet screens
shall be changed if they have become visibly damaged to such an extent that their effectiveness is
impaired. For example, by cracks or deep scratches.
WARNING:
INSTRUCTIONS FOR PROTECTION AGAINST INJURY TO PERSONS
1. Exterior surfaces of the luminaire will be hot during operation. Use appropriate safety equipment
(gloves, eye protection, etc.) when handling and adjusting hot equipment and components.
2. Luminaires will have a hot lamp when operating. Disconnect power and allow lamp to cool before
replacing.
3. Arc lamps emit ultraviolet radiation which can cause serious skin burn and eye inflammation.
Additionally, arc lamps operate under high pressure at very high temperatures. Should the lamp
break, there can exist a danger of personal injury and/or fire from broken lamp particles being
discharged.
4. Wear eye protection when relamping.
5. Appropriate safety equipment (gloves, eye protection) should be used when handling damaged
lamps.
6. If lamp is touched with bare hands, clean lamp with denatured alcohol and wipe with lint-free
cloth before installing or powering up the luminaire.
7. The lamp shall be changed if it has become damaged or thermally deformed.
WARNING:
RF INTERFERENCE
1. This is a Class B product. In a domestic environment this product may cause radio interference, in
which case, the user may be required to take adequate measures.

VARI❋LITE®- VL1100 LED AND VL1100 LED HP USER’SMANUAL
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Sicherheitshinweise
Es ist äußerst wichtig, ALLE Sicherheitsinformationen und -hinweise in diesem Handbuch und dem
beiliegenden Informationsmaterial zu lesen, bevor Sie die hierin beschriebenen Produkte installieren
bzw. bedienen. Halten Sie bei der Installation und dem Einsatz dieses Produkts alle Warnhinweise und
Vorsichtsmaßnahmen ein.
Folgende Sicherheitssymbole werden in diesem Handbuch verwendet:
NACHSTEHEND FINDEN SIE ALLGEMEINE HINWEISE ÜBER
SICHERHEITSVORKEHRUNGEN GEGEN ELEKTROSCHOCK, FEUER, ÜBERHÖHTE UV-
STRAHLUNG UND KÖRPERVERLETZUNGEN.
WARNUNG:
HINWEISE ZUM FEUERSCHUTZ
1. VARI❋LITE®-Scheinwerfer sind ausschließlich für den Einsatz mit bestimmten Lampentyps.
Achten Sie auf den Lampentyp (specific type of Oshio or Philips lamp), bevor Sie die jeweiligen
Lampen ersetzen. Die Installation eines anderen Lampentyps kann gefährlich sein.
2. Scheinwerfer können auf jeder beliebigen Oberfläche montiert werden, solange Sie die
Montageanweisungen befolgen. Detaillierte Hinweise finden Sie in diesem Handbuch.
3. Beachten Sie die Einhaltung des erforderlichen Sicherheitsabstandes der VARI❋LITE®-
Scheinwerfer von brennbarem Material oder beleuchteten Objekten.
WARNUNG:
HINWEISE ZUM SCHUTZ GEGEN ELEKTROSCHOCK
1. VARI❋LITE®-Scheinwerfer eignen sich ausschließlich für trockene Standorte. Regen oder
Feuchtigkeit können die Scheinwerfer beschädigen.
2. Unterbrechen Sie die Stromzufuhr, bevor Sie mit der Arbeit an VARI❋LITE®-Geräten beginnen.
3. Die Geräte sollten nur von qualifiziertem Personal gewartet werden.
WARNUNG: Möglicherweise gefährliche optische Strahlung aus diesem Produkt emittiert.
WARNUNG:
HINWEISE ZUM SCHUTZ GEGEN ÜBERHÖHTE UV-STRAHLUNG
1. Viele VARI❋LITE®-Scheinwerfer verwenden die Lampentyp, der UV-Strahlen abgibt.
SCHAUEN SIE NICHT direkt in die Lampe.
2. Es ist gefährlich, Leuchten ohne Linsen oder Blenden zu bedienen. Blenden, Linsen oder
Ultraviolettschirme müssen ausgetauscht werden, sofern deren Schutzwirkung durch sichtbare
Beschädigung (z. B. Sprünge oder Schrammen) eingeschränkt ist.
WARNUNG:
HINWEISE ZUM SCHUTZ GEGEN KÖRPERVERLETZUNGEN
VORSICHT - weist auf möglichen Produktschaden hin.
WARNUNG - weist auf mögliche Körperverletzung und Lebensbedrohung hin.

FOREWORD
02.1602.0002 13 June 2017 v
1. Bei Betrieb sind die Außenflächen der Scheinwerfer heiß. Verwenden Sie bei der Bedienung von
aufgeheizter Apparatur die jeweils geeignete Sicherheitsausrüstung (Handschuhe, Augenschutz
etc.).
2. Bei Betrieb der Scheinwerfer ist die Lampe heiß. Unterbrechen Sie die Stromzufuhr und lassen Sie
die Lampe abkühlen, wenn Sie diese austauschen.
3. Bogenlampen senden ultraviolette Strahlen aus, die Hautverbrennungen und Augenentzündungen
verursachen können. Der Betrieb von Bogenlampen erfolgt unter Hochdruck und bei hohen
Temperaturen. Sollte die Lampe zerbrechen, besteht die Gefahr von Körperverletzung bzw. von
Feuer, das von Lampenteilen ausgelöst werden kann.
4. Tragen Sie beim Austausch der Lampen einen Augenschutz.
5. Die geeignete Sicherheitsausrüstung (Handschuhe, Augenschutz) sollte beim Umgang mit
beschädigten Lampen verwendet werden.
6. Wenn die Lampe mit bloßen Händen berührt wird, reinigen Sie sie mit denaturiertem Alkohol und
einem flusenfreien Tuch, bevor Sie die Scheinwerfer installieren oder in Betrieb nehmen.
7. Wenn die Lampe beschädigt oder durch Hitzeeinwirkung deformiert ist, muß diese ausgetauscht
werden.
WARNUNG:
HF-INTERFERENZ
1. Dies ist ein Produkt der Klasse B. In einer häuslichen Umgebung kann dieses Produkt
Funkstörungen verursachen. In diesem Fall kann der Benutzer entsprechende Maßnahmen
ergreifen.

VARI❋LITE®- VL1100 LED AND VL1100 LED HP USER’SMANUAL
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Normes de sécurité
Avant de procéder à l’installation des produits décrits dans ce guide et de les mettre en marche, il est
extrêmement important de lire TOUS les renseignements et TOUTES les directives de sécurité
contenues dans ce guide ainsi que toute documentation jointe. Tenir compte de tous les avertissements
et suivre toutes les précautions pendant l’installation et l’utilisation de cet appareil.
Les symboles de sécurité utilisés dans ce guide sont les suivants :
CETTE SECTION CONTIENT DES INFORMATIONS GÉNÉRALES POUR SE PROTÉGER
CONTRE LES DÉCHARGES ÉLECTRIQUES , LES INCENDIES, L’EXPOSITION EXCESSIVE
AUX RAYONS UV ET TOUT AUTRE ACCIDENT POUVANT ENTRAÎNER DES BLESSURES.
AVERTISSEMENT:
DIRECTIVES POUR SE PROTÉGER CONTRE LES INCENDIES
1. Les luminaires VARI❋LITE® ont été conçus pour être utilisés uniquement avec certaines type de
lampes. Vérifier le type de lampe (specific type of Oshio or Philips lamp) avant de remplacer les
lampes. L’installation d’un autre type de lampe peut poser un danger.
2. Les luminaires peuvent être fixés sur tout type de surface tant que les directives de montage sont
respectées. Voir les explications détaillées dans ce guide.
3. Vérifier la distance à respecter entre les matériaux combustibles ou les objets illuminés et les
luminaires VARI❋LITE®.
AVERTISSEMENT:
DIRECTIVES POUR SE PROTÉGER CONTRE LES DÉCHARGES ÉLECTRIQUES
1. Les luminaires VARI❋LITE® sont conçus pour une utilisation au sec uniquement. Une exposition
à la pluie et à l’humidité risque d’endommager le luminaire.
2. Débrancher l’appareil avant de procéder à la révision de tout matériel VARI❋LITE®.
3. Les révisions doivent être effectuées uniquement par des personnes qualifiées.
AVERTISSEMENT: Rayonnement optique potentiellement dangereuse émise à partir de ce produit.
AVERTISSEMENT:
DIRECTIVES POUR SE PROTÉGER CONTRE UNE EXPOSITION EXCESSIVE AUX
RAYONS UV
1. Plusieurs luminaires VARI❋LITE® utilisent une lampe qui produit des rayons UV. NE PAS fixer
son regard sur la lampe.
2. L’utilisation des luminaires sans lentille ou blindage pose des risques. Tous blindages, lentilles ou
écrans ultraviolet visiblement endommagés au point que leur efficacité en est affectée doivent être
remplacés, par exemple s’il y a des fissures ou de profondes rayures.
ATTENTION Ce symbole annonce que l’appareil risque d’être endommagé.
AVERTISSEMENT Ce symbole annonce qu’il y a risque d’accident grave ou même fatal.

FOREWORD
02.1602.0002 13 June 2017 vii
AVERTISSEMENT:
DIRECTIVES POUR SE PROTÉGER CONTRE LES ACCIDENTS POUVANT ENTRAÎNER
DES BLESSURES
1. Les surfaces externes du luminaire deviennent brûlantes quand l’appareil est en marche. Pour
manœuvrer ou ajuster des appareils brûlants et leurs composants, se protéger suffisamment (gants,
protection pour les yeux, etc.).
2. La lampe du luminaire est brûlante lorqu’il est en marche. Débrancher le courant et attendre que la
lampe ait refroidi avant de la remplacer.
3. Les lampes à arc émettent des rayons ultraviolets pouvant causer de graves brûlures sur la peau et
une inflammation des yeux. De plus, les lampes à arc fonctionnent sous haute tension à de très
hautes températures. Si la lampe se casse, les particules de la lampe cassée peuvent causer
blessures et/ou incendie en s’éparpillant.
4. Se protéger les yeux pour remplacer la lampe.
5. Utiliser des appareils de protection appropriés (gants, protection des yeux) pour manier des lampes
endommagées.
6. Si la lampe a été touchée avec des mains nues, la nettoyer avec de l’alcool dénaturé et l’essuyer
avec un chiffon non-pelucheux avant d’installer ou de brancher le luminaire.
7. Si la lampe a été endommagée ou a reçu une déformation thermique, elle doit être remplacée.
AVERTISSEMENT:
INTERFÉRENCE RF
1. Ce produit est de classe B. Dans un environnement domestique, ce produit peut provoquer des
interférences radio, auquel cas, l'utilisateur peut être tenu de prendre des mesures adéquates.

VARI❋LITE®- VL1100 LED AND VL1100 LED HP USER’SMANUAL
viii 13 June 2017 02.1602.0002
Aviso sobre Seguridad
Es muy importante leer TODA la información e instrucciones sobre seguridad que se indica en este
manual así como en los documentos adjuntos antes de instalar y operar los productos descritos. Se
debe prestar atención a todos los avisos y advertencias durante la instalación y uso de este producto.
Los símbolos de seguridad usados en este manual son los siguientes:
LA INFORMACIÓN GENERAL RELACIONADA A LA PROTECCIÓN CONTRAGOLPES DE
CORRIENTE ELÉCTRICA, INCENDIO, EXPOSICIÓN EXCESIVA A RADIACIÓN ULTRA
VIOLETA Y LESIONES A LAS PERSONAS SE PUEDE ENCONTRAR SEGUIDAMENTE:
ADVERTENCIA:
INSTRUCCIONES PARA PROTECCIÓN CONTINUA CONTRA INCENDIO
1. Las luminarias VARI❋LITE® han sido diseñadas para ser usadas solamente con algunas
lámparas. Tome nota del tipo de lámpara (specific type of Oshio or Philips lamp) antes de
reemplazarla. Instalación de otro tipo de lámpara puede ser peligroso.
2. Las luminarias se pueden instalar en cualquier tipo de superficie siempre que se sigan las
instrucciones de instalación. Vea las instrucciones detalladas en este manual.
3. Tome nota de los requerimientos de distancia de materiales combustibles u objetos iluminados
para las luminarias VARI❋LITE®.
ADVERTENCIA:
INSTRUCCIONES PARA PROTECCIÓN CONTINUA CONTRA CHOQUE ELÉCTRICO
1. Las luminarias VARI❋LITE® están diseñadas solamente para lugares secos. La exposición a la
lluvia o humedad pueden dañar la luminaria.
2. Desconecte la energía antes de dar servicio a cualquier equipo de VARI❋LITE®.
3. El servicio debe ser realizado solamente por personal calificado.
ADVERTENCIA: Radiación óptica posiblemente peligrosas emitidas desde este producto.
ADVERTENCIA:
INSTRUCCIONES PARA PROTECCIÓN CONTINUA CONTRA LA EXPOSICIÓN
EXCESIVA DE RADIACIÓN ULTRA VIOLETA
1. Muchas luminarias VARI❋LITE® usan un tipo de lámpara que produce radiación UV. NO mire
directamente a la lámpara.
2. Es peligroso operar luminarias sin lentes o protectores. Debe cambiar los protectores, lentes o
pantallas ultravioletas si se aprecia que han sido dañadas, y que su efectividad pudiera estar
deteriorada. Por ejemplo, si tuvieran rajaduras o raspaduras profundas.
CUIDADO,indica posibles daños al producto.
ADVERTENCIA, indica posibles lesiones o muerte a las personas.

FOREWORD
02.1602.0002 13 June 2017 ix
ADVERTENCIA:
INSTRUCCIONES PARA PROTECCIÓN CONTRA LESIONES DE PERSONAS
1. Las superficies exteriores de las luminarias están calientes durante su operación. Use un equipo de
seguridad apropiado (guantes, protección para los ojos, etc.) cuando haga ajustes en el equipo y
componentes que están calientes.
2. Cuando las luminarias están en operación la lámpara estará muy caliente. Desconecte la energía y
deje que la lámpara se enfríe antes de reemplazarla.
3. Las lámparas de arco emiten radiaciones ultravioletas que pueden ocasionar serias quemaduras a la
piel e inflamación a los ojos. Además, las lámparas de arco operan a alta presión y muy alta
temperatura. Si la lámpara se rompe, puede existir el peligro de lesiones al personal o un incendio
ocasionado por las partículas de la lámpara rota que se caen.
4. Use protección para los ojos cuando vuelve a colocar una lámpara nueva.
5. Use un equipo de seguridad apropiado (guantes, protección para los ojos, etc.) cuando trabaje con
lámparas dañadas.
6. Si toca la lámpara con las manos, limpie la lámpara con alcohol desnaturalizado y con tela sin
pelusas antes de instalar o volver a conectar la luminaria.
7. Cambie la lámpara si está dañada o deformada termicamente.
ADVERTENCIA:
INTERFERENCIA RF
1. Este es un producto de Clase B. En un entorno doméstico, este producto puede causar
interferencias de radio en cuyo caso el usuario deberá tomar las medidas adecuadas.

VARI❋LITE®- VL1100 LED AND VL1100 LED HP USER’SMANUAL
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FOREWORD
02.1602.0002 13 June 2017 xi

VARI❋LITE®- VL1100 LED AND VL1100 LED HP USER’SMANUAL
xii 13 June 2017 02.1602.0002
Notes

INTRODUCTION : ABOUT THIS MANUAL
02.1602.0002 13 June 2017 1
Introduction
About This Manual
This manual provides necessary information regarding safety, installation, operation and routine
maintenance for the VARI❋LITE® VL1100 LED luminaire. Familiarizing yourself with this
information will help you to get the most out of your product.
WARNING: It is important to read ALL accompanying safety and installation instructions to avoid
damage to the product and potential injury to yourself or others.
This manual covers the following models:
Model Part Number Source Shutter Iris
VL1100 LED S 20.1602.0001.01 LED YES NO
VL1100 LED I 20.1602.0001.11 LED NO YES
VL1100 LED HP S 20.1602.0001.02 LED YES NO
VL1100 LED HP I 20.1602.0001.12 LED NO YES

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Text Conventions
The following styles and meanings are used throughout this manual:
Additional Documentation
A service manual for Authorized VARI❋LITE® Service Centers and technicians of the VL1100 LED
luminaire is available in electronic (PDF) format:
• VL1100 LED Luminaire Service Manual (02.1602.0003)
- Testing, Troubleshooting, Component Replacement and Illustrated Parts Breakdown.
Note: Performing maintenance procedures may void the product warranty. Refer to the Philips
Entertainment Lighting Limited Warranty card included in the product shipping package for more
information.
For more information regarding DMX512 systems, refer to the following document available from
United States Institute for Theatre Technology, Inc. (USITT):
• Digital Data Transmission Standard for Dimmers & Controllers plus AMX 192 Analog Multiplex
Data Transmission Standard for Dimmers & Controllers.
USITT
6443 Ridings Road
Syracuse, New York 13206-1111 USA
Tel: [phone] Fax: [phone] / www.usitt.org
Customer Service
Our Goal
At Philips Entertainment Lighting, we are committed to providing you the highest quality in customer
service. Our comprehensive resources are available to help your business succeed and ensure you get
the full benefit of being a Philips Entertainment Lighting customer. Whether your needs are telephone
troubleshooting assistance, product training or technical service, our full-time staff of experienced
professionals are on-hand to provide support.
Style Meaning
[Button] Front panel button. Example: Press [Menu].
[Up] / [Down] arrows Press either [Up] or [Down] arrow button at Menu
Display.
MENU LCD Menu Display read-out. Example: Press [Up] / [Down]
arrows until LAMP appears.

INTRODUCTION : CUSTOMER SERVICE
02.1602.0002 13 June 2017 3
How to Reach Us
For assistance in your area, call the dealer from which your product was purchased.
or
Contact an Authorized Service Center.
or
Contact the Philips Entertainment Lighting Customer Service Department, 9am -6pm CST Monday
through Friday, at the following:
Phone: 1-877-VARI-LITE (1-877-827-4548) or [phone]
E-mail: [email protected]
Additional Resources
For additional resources and documentation, please visit our website at www.philips.com/
entertainmentlighting and follow the Support link.

VARI❋LITE®- VL1100 LED AND VL1100 LED HP USER’SMANUAL
4 13 June 2017 02.1602.0002
Notes