
10
Problem Possible cause Solution
The ironing
board cover
becomes wet or
there are water
droplets on the
garment during
ironing.
Steam has condensed on the
ironing board cover after a long
ironing session.
Replace the ironing board cover if the foam
material has worn out. You can also add an
extra layer of felt material under the ironing
board cover to prevent condensation on the
ironing board. You can buy felt in a fabric
shop.
You have an ironing board cover
that is not designed to cope
with the high steam rate of the
appliance.
Put an extra layer of felt material under the
ironing board cover to prevent condensation
on the ironing board. You can buy felt in a
fabric shop.
come out of the
soleplate.
The steam that was still present
in the hose has cooled down
and condensed into water. This
causes water droplets to come
out of the soleplate.
Steam away from the garment for a few
seconds.
Steam and/or
water come out
from under the
EASY DE-CALC
knob.
The EASY DE-CALC knob is not
tightened properly.
the EASY DE-CALC knob and screw it back
onto the appliance properly. Note: Some
water may escape when you remove the
knob.
The rubber sealing ring of the
EASY DE-CALC knob is worn.
Contact an authorised Philips service centre
for a new EASY DE-CALC knob.
Dirty water
and impurities
come out of the
soleplate or the
soleplate is dirty.
Impurities or chemicals present
in the water have deposited in
the steam vents and/or on the
soleplate.
Clean the soleplate with a damp cloth.
Too much scale and minerals
have accumulated inside the
appliance.
Descale the appliance regularly (see chapter
The iron leaves
a shine or an
imprint on the
garment.
The surface to be ironed was
uneven, for instance because you
were ironing over a seam or a
fold in the garment.
PerfectCare is safe on all garments. The shine
or imprint is not permanent and will come
over seams or folds or you can place a cotton
cloth over the area to be ironed to avoid
imprints at seams and folds.
The appliance
does not produce
any steam.
There is not enough water in
the water tank (the ‘water tank
The appliance is not hot enough
to produce steam.
lights up continuously.
You did not press the steam
trigger.
Press the steam trigger and keep it pressed
while you iron.
The water tank is not placed in
the appliance properly.
Slide the water tank back into the appliance