Philips PR3743 User manual

PR3743
PR3741

1

PR3743, PR3741
ENGLISH 6
FRANÇAIS 37
97
123

6
Table of contents
Introduction 6
Contra-indications, reactions and side effects 7
Important safety information 10
Treatment schedule and treatment modes 13
Product overview 14
Preparing for use 15
Using the device 16
After treatment 22
Troubleshooting 23
Signals on the device 27
Ordering accessories 27
Guarantee and support 28
Recycling 28
Specications 28
Explanation of symbols 30
Introduction
Congratulations on your purchase and welcome to
Philips!TobenetfullyfromthesupportthatPhilips
offers, register your product at www.philips.com/
pain-relief/register.
Read this user manual carefully before you use the
BlueTouch Pain Relief Patch and save it for future
reference.This medical device is available without
prescription.To achieve the optimal treatment
success, we recommend that you use the device
according to the treatment schedule and the
instructions in this user manual. If you need
further information or have questions, please visit
www.philips.com/pain-relief or contact the
Philips Consumer Care Centre in your country
BlueTouch is a trademark owned by Koninklijke
Philips N.V.
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Intended use
The BlueTouch Pain Relief Patch is a wearable
medical device intended for use on and by persons
older than 18. It treats muscular back pain by
supplying light and warmth to the body by means
of optical power and thermal conduction. Its special
blue LED light relaxes and helps to heal damaged
muscles through improved blood circulation.The
intended treatment area of the device is the upper
and lower back.You can position the device on the
treatment area with a strap and use it during
your
normal daily activities.The power for the device
comes
from non-exchangeable rechargeable batteries.
Contra-indications, reactions and side effects
Contra-indications
General health conditions
Do not use the device if any of the following general
health conditions apply to you:
- pregnancy or breastfeeding
- fever
- uncontrolled high blood pressure or a
cardiovascular condition (stroke, myocardial
infarction, angina pectoris, arteriosclerotic vascular
disease (ASVD), peripheral vascular disease, or
(severe) congestive heart failure)
- severe or uncontrolled diabetes or diabetes with
peripheral damage
- presence of an implanted medical device
(screw, etc.) in or near the treatment area
or presence of an active implantable medical
device,suchasacardiacpacemaker,debrillator,
neurostimulator, cochlear implant, or an active
drug administration device, anywhere in the body
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- widespread pain
- poor general health
- schizophrenia, borderline syndrome or severe
depression
- severe osteoporosis (T score of 2.5 and a history
of 1 or more bone fractures) or another serious
bone disease
Pain-related health problems
Do not use the device if any of the following pain-
related health problems apply to you:
- unsuccessful back surgery or surgery to torso,
head or back within the previous 8 weeks
- acute dislocation or fracture within the previous
8 weeks
- a degenerative central nervous system disease
such as multiple sclerosis or Parkinson’s disease
- spinal stenosis that causes back pain
- cauda equina syndrome or other neurological
symptoms that indicate neuropathy
- sensory deprivation or diagnosed shingles or post-
herpetic neuralgia, especially in the mid-trunk area.
- aninammatorydiseaseorachronicdisease
or an infection known to cause pain, such as
spondyloarthropathy, rheumatoid arthritis, lupus
erythematodes, Lyme borreliosis
Dermatological or oncological problems
Do not use the device if any of the following
dermatological or oncological problems apply to you:
- a history of skin cancer or any other localised
cancer or the presence of precancerous lesions
or large moles in the treatment area
- sun allergy
- burnt or sunburnt skin
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- if you take photosensitising medication, do not use the
device if the package insert states that the medication
can cause photo-allergic reactions, photo-toxic
reactions or that you must avoid sun exposure
- if you are on steroids, as this medication makes
the skin more susceptible to irritation
- a skin disease such as porphyria, polymorphic light
eruption, chronic actinic dermatitis, actinic prurigo
or solar urticaria that causes photosensitivity
- infections, eczema, unhealed tattoos, burns,
inammations(e.g.ofhairfollicles),lacerations,
abrasions, herpes simplex, psoriasis, wounds or
lesions and haematomas in the treatment area
- allergy to the surface materials of the BlueTouch
Pain Relief Patch (polyurethane for the skin contact
surface and polyester for the surface that does not
touch the skin) or to the polyester of the straps
Reactions and side effects
- It is normal for the skin to become a little red
during treatment.The cause of this skin redness is
the increased blood circulation due to the warmth
of the BlueTouch Pain Relief Patch.This skin rednes s
is harmless and fades after the treatment has ended.
- You may sometimes notice tanning after treatment .
The cause of this tan is the exposure to light -
a similar effect to that caused by sunlight - or to
warmth.This effect is harmless and fades away by
itself after a number of weeks and sometimes a
few months. Postpone treatment until the tan has
disappeared.To prevent tanning, resume treatment
in a lower mode and avoid excessive pressure on
the BlueTouch Pain Relief Patch during treatment,
for example by sitting or lying on it or by leaning
heavily against it.
- Blue light may discolour tattoos in the treatment area.
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Important safety information
Warning
- The purpose of the BlueTouch Pain Relief Patch
is to treat back pain. Do not use it for any other
purpose.
- This is a medical device. Keep the device out of
the reach of children.
- Read this user manual carefully and always adhere
to the treatment and installation instructions.
- Do not use the device on children or babies
because of their immature skin.
- Adults with reduced sensory or mental capabilities
must not use this device, as they may not be able
to use it according to the instructions in this user
manual.
- The BlueTouch Pain Relief Patch is not suitable for
continuous use. Always adhere to the treatment
schedule in chapter ‘Treatment schedule and
treatment modes’. Do not treat more often
than twice a day.
- If treatment becomes uncomfortable, switch
to a lower treatment mode. If treatment is still
uncomfortable in low mode, switch off the
BlueTouch Pain Relief Patch and stop using it.
- Do not stare into the light emitted by the
BlueTouch Pain Relief Patch during operation, as
this may lead to eye irritation or eye damage.
- Do not leave the BlueTouch Pain Relief Patch
unattended when it is on, as this may cause eye
irritation or eye damage when other people stare
into the light emitted by the device.
- Do not apply any creams or lotions to the skin
before treatment, as this may lead to skin irritation.
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- Only charge the BlueTouch Pain Relief Patch
by connecting the USB cable and the adapter
supplied with the device to a wall socket.
- Do not wear the BlueTouch Pain Relief Patch
while it is charging.There is a risk of electric shock.
- The BlueTouch Pain Relief Patch is not waterproof.
Do not use the BlueTouch Pain Relief Patch in wet
surroundings. Do not immerse the BlueTouch Pain
Relief Patch in water nor rinse it under the tap.
- Keep the adapter dry.
- Never exert excessive pressure on the BlueTouch
Pain Relief Patch, for instance by pressing, lying,
sitting or standing on it. Do not lean heavily against
the BlueTouch Pain Relief Patch when sitting.
Excessive pressure on the device may lead to
darkening or redness of the skin in the area in
contact with the patch.
- Do not squeeze or twist the BlueTouch Pain Relief
Patch. Keep the BlueTouch Pain Relief Patch away
from sharp, pointed or abrasive objects.
- Always check the BlueTouch Pain Relief Patch and
the adapter for damage before use. Do not use
the BlueTouch Pain Relief Patch or the adapter
if you notice any damage.
- Always have a damaged adapter replaced with
one of the original type to avoid a hazard.
Contact Philips to obtain a new adapter.
- Do not modify the BlueTouch Pain Relief Patch
and its accessories.
- Always return the BlueTouch Pain Relief Patch
to a service centre authorised by Philips for
examinationorrepair.Repairbyunqualiedpeople
could cause a hazardous situation for the user.
- Use and charge the BlueTouch Pain Relief Patch
at a temperature between +5°C and +35°C.
Store the BlueTouch Pain Relief Patch at a
temperature between -20°C and +50°C.
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- Only use the BlueTouch Pain Relief Patch in one
of the specially designed straps supplied with
the device.
- Do not use the device if it is closer than 30cm
to wireless communication equipment, such as
wireless home network routers and walkie-talkies.
This wireless communication equipment may cause
electromagnetic interference that prevents the
device from operating properly.
Caution
- Do not subject the BlueTouch Pain Relief Patch to
heavy shocks or drop it.
- If you take the BlueTouch Pain Relief Patch from a
very warm environment to a colder environment,
wait approximately 3 hours before you use it.
- To prevent damage to the drum of the washing
machine or to other laundry in the drum, wash
thestrapsinane-meshwashingbag.
- If the device is not used for several months,
recharge it regularly.
Compliance with standards
- This BlueTouch Pain Relief Patch meets all
standards relevant for electrical medical appliances
and appliances using optical (LED) radiation for
home use (IEC60601 family).
Electromagnetic emissions and immunity
- The BlueTouch Pain Relief Patch is approved
according to EMC safety standard EN 60601-1-2.
It is designed to be used in typical domestic or
clinical environments.
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Treatment schedule and treatment modes
Treatment schedule
Always stick to the treatment time indicated in this
chapter. Do not treat more often than twice a day.
The BlueTouch Pain Relief Patch is suitable for daily
use.You can use it when you feel pain, but do not
use it more often than twice a day. If you follow the
instructions in this chapter, you do not exceed the
maximum daily light dose.
Since the effect of the BlueTouch Pain Relief Patch is
generally not noticeable immediately, we recommend
that you try out the device for at least two weeks
before you draw any conclusions about its
effectiveness.
Note:You can use the BlueTouch Pain Relief Patch twice
in a row for two treatments of 15 minutes, 20 minutes
or 30 minutes.To start the second treatment, press the
mode button to switch on the device again.
Treatment modes
Modes No. of treatments per
day
Treatment duration
and light intensity
1: low 1 or 2 30 min at 50%
2: medium 1 or 2 20 min at 75%
3: high 1 or 2 15 min at 100%
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- Mode 1 (low):This mode gives a mild warmth
sensation and stimulates the release of nitric
oxide.You can use this mode twice a day for
30 minutes each time.
- Mode 2 (medium):This mode gives a moderate
warmth sensation and stimulates the release of
nitric oxide.You can use this mode twice a day
for 20 minutes each time.
- Mode 3 (high):This mode gives a full warmth
sensation and stimulates the release of nitric
oxide.You can use it twice a day for 15 minutes
each time.
The warmth and the nitric oxide relax and help
to heal damaged muscles through improved blood
circulation.
Product overview (Fig. 1)
1 BlueTouch Pain Relief Patch (outside)
2 On/off button
3 Connection panel
4 Charging light
5 Micro USB socket
6 BlueTouch Pain Relief Patch (skin side)
7 Treatment area
8 Adapter
9 Standard USB plug
10 Micro USB plug
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Preparing for use
Charging the device
You have to charge the BlueTouch Pain Relief
Patchbeforerstuse.Youalsohavetochargethe
device when its battery is low.When you charge
the BlueTouch Pain Relief Patch, it takes less than
5 hours to charge the battery.When fully charged,
the battery contains enough energy for 4 or more
treatments.You can charge the BlueTouch Pain Relief
Patch with the adapter and USB cable supplied.
Note:You cannot use the BlueTouch Pain Relief Patch
when it is charging.
Note: If the device is not fully charged when you start
a treatment, the battery may run out during the
treatment.We advise you to always fully charge the
device before you start a treatment.
1 Insert the standard USB plug into the socket
of the adapter.
2 Insert the adapter into a wall socket
(100V-240V).
3 Insert the micro USB plug into the socket on
the BlueTouch Pain Relief Patch.
Caution: Only use this micro-USB socket to connect
the BlueTouch Pain Relief Patch to the mains for
charging. Do not connect any other cable with a
micro-USB plug to this socket.
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,When you connect the BlueTouch Pain Relief
Patch to the mains, it beeps once to indicate
that charging starts.The charging light on the
connection panel ashes green slowly and
regularly during charging.
4 When the battery is fully charged, the charging
light turns solid green.
5 Remove the adapter from the wall socket and
pull the USB plug out of the micro USB socket
of the BlueTouch Pain Relief Patch.
Installing and setting up theTreatment App
You need the PhilipsTreatment app to operate the
device. Please go to the Apple App Store or Google
Play, search for the ‘Philips Treatment’ app and press
install. Refer to the quick start guide for more details.
Note:The Treatment App is an app that can be used
for BlueTouch (PR3743, PR3741) and for PulseRelief
(PR3840).The installation procedure is the same for
both devices.
Using the device
Positioning the device
You position the BlueTouch Pain Relief Patch on
your body with one of the straps supplied with the
device.There is a special strap for treatment of the
upper back and a special strap for treatment of the
lower back.
Note: Do not wear multiple layers of clothing or tight or
thick clothing over the BlueTouch Pain Relief Patch.
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Positioning the lower back strap
To place the BlueTouch Pain Relief Patch in the
lower back strap, follow the steps below.
1 Place the lower back strap and the BlueTouch
Pain Relief Patch in front of you on a table.
Slide the left side of the BlueTouch Pain Relief
Patch behind the elastic edge of the opening in
the strap.
2 Then slide the other end of the BlueTouch Pain
Relief Patch behind the opposite elastic edge of
the opening so that the whole patch is inside
the lower back strap. Check to make sure that
material of the strap does not cover the LEDs.
If necessary, shift the BlueTouch Pain Relief
Patch a little.
3 Remove clothing from the area to be treated.
Note: Make sure the skin in the area to be treated is
clean, entirely dry and free from creams, lotions and
other cosmetics.
4 Wrap the lower back strap with the BlueTouch
Pain Relief Patch in it around your waist with
the treatment area of the device facing your
back.
5 Fasten the lower back strap with theVelcro
strips on both ends of the lower back strap.
Note: Make sure the BlueTouch Pain Relief Patch in
the strap is located on the area to be treated and the
treatment area is in contact with the skin.
6 If the lower back strap does not t around
your body, you can do the following.
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1 Attach the extension strap to the Velcro strip on
one end of the lower back strip.
2 Then wrap the extended lower back strip
around your body.
3 Fasten the lower back strap with the Velcro strip
at a width that feels comfortable.
Positioning the upper back strap
1 To put the BlueTouch Pain Relief Patch in the
upper back strap, follow the same procedure
as described in steps 1 and 2 in section
‘Positioning the lower back strap’ above.
2 Remove clothing from the area to be treated.
Note: Make sure the skin in the area to be treated is
clean, entirely dry and free from creams, lotions and
other cosmetics.
3 Put on the upper back strap like a backpack.
First, put one arm through the shoulder sling
on one side.Then do the same on the other side.
Note: Make sure the BlueTouch Pain Relief Patch in the
strap is located on the area to be treated and the LED
area is in contact with the skin.
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4 Tighten the shoulder slings by pulling the
elastic straps.
Using the app to start and stop a treatment
1 Switch on Bluetooth on your mobile device.
2 Press the on/off button to switch on the
BlueTouch Pain Relief patch and position the
strap with the patch on the part of your back
you want to treat.
3 Open the Philips Treatment App.
4 When you use the app for the rst time, tap
‘BlueTouch’.When you open the app the
next time, the app will automatically select
BlueTouch if only a BlueTouch Pain Relief Patch
is paired to the app. If both a PulseRelief and
a BlueTouch device are paired to the app, tap
‘BlueTouch’ to select the device.
Selecting a treatment area
Atrst-timeuse,youalwayshavetoselecta
treatment area. If you have used the device before,
you can choose between ‘Quick Start’ and ‘Select a
treatment area’.
1 Tap on the part of the back you want to treat.
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2 The app shows the location of the patch on
the back.Tap ‘Next’ to continue.
Rating your pain intensity
1 Swipe vertically to rate the intensity of your
pain on a scale from 0 to 10. If you experience
no pain tap 0 and if you experience the
worst pain imaginable tap 10. If your pain is
somewhere in between, rate it by tapping the
appropriate number.
Note:The pain intensity you indicate is not used by the
app to determine the treatment mode.The rating is
only stored in your treatment diary.You can switch off
this feature in the settings tab of the app.
Selecting the treatment mode
1 Tap the mode you want to use.
2 The start screen of the treatment appears.
Starting and stopping a treatment
1 Tap the play button on the screen.
,The time starts to count down.
,The status indicator on the device starts to
ash orange.
2 T
reatment continues until the timer has counted
down to 0. If you want to stop or interrupt the
treatment before the treatment time has elapsed,
tap the square in the centre of the pulsing
treatment indicator to interrupt the program.
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