Phonak Condor User manual

Condor
Condor
The 1
st
Complete Full Duplex
Encrypted Wireless System
User Guide
915MHz version
029-3059

Condor
About this Document
This guide describes the usage of Condor communication devices, their
options and accessories, including how to enable a conference
communication between several devices.
No part of this document may be reproduced or transmitted (in electronic or
paper version, photocopy) without Phonak Communications AG consent.
This document is subject to change without notice.
All trademarks mentioned in this guide are the property of their respective
owner.
Phonak Communications AG
Länggasse 17 | 3280 Murten | Switzerland.
Telephone +41 (0) 26 672 96 72 | Fax +41 (0) 26 672 3344
info@phonak-communications.com
www.phonak-communications.com

Condor
1
Table of Contents
Table of Contents........................................................................................1
Declaration of Conformity........................................................................... 2
Downloading this User Guide...................................................................2
Compliance to FCC US/CAN.......................................................................3
Introducing Condor.....................................................................................4
Product Description..................................................................................4
Accessories .............................................................................................5
Getting Started ............................................................................................6
Keyboard Description...............................................................................6
Function Usage........................................................................................6
Using the Screen and Keyboard...............................................................7
Setting Up a Conference.............................................................................8
1. Assigning a Number to a Device ..........................................................8
2. Tuning Devices into a Frequency Hopping Table .................................9
3. Enabling Devices to Enter a Conference ............................................ 10
Using Condor ............................................................................................11
Using Listener Mode ..............................................................................11
Validating or Invalidating Other Listening Devices.................................. 11
Setting the Volume................................................................................. 12
Locking and Unlocking the Keypad ........................................................12
Recharging the battery........................................................................... 13
Guarantee..............................................................................................13
Troubleshooting ........................................................................................ 14

Condor
2
Declaration of Conformity
Manufacturer’s name:
Phonak Communications AG
Manufacturer’s address: Länggasse 17
3280 Murten
Switzerland
certify and declare under our responsibility that the following apparatus:
Product Name: Condor
Description: Condor Hopping Audio Communication System in 915-
9 8MHz band.
Manufacturer: Phonak Communications AG
conforms with the essential requirements for Australia market:
Harmonised Standards :
•
IEC 60950-1 ed.
(safety)
•AS/NZS 4 68: 003 +A1( 005) + A ( 006)
(Radio and EMC for Australia,
Canada and US)
Downloading this User Guide
Thank you for choosing Condor.
A PDF format version of this user guide can be downloaded directly from our web site at
www.phonak-communications.com.

Condor
3
Compliance to US/CAN
This device complies with part 15 of the FCC rules and with RSS 210 of
Industry Canada. Operations is subject to the following two conditions:
(1) This device does not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
Note:This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications made to this equipment not expressly
approved by Phonak may void the user’s authority to operate the equipment.

Condor
4
Introducing Condor
The Condor system allows you to establish conference communications with
a team of up to 6 wireless hearing devices, and as many additional listener-
only devices as necessary.
Having set the conference parameters, you can use Condor devices to speak
to and hear other users in the team.
Product Description
The Condor device is based upon the following specifications:
Encrypted conference device with a 3.7 V 1300 mA/h battery and
a belt clip
Operating temperature: -10 / +50°C
Dimensions : 120mm x 60mm x 25 mm
Weight : 150g
Battery recharge : 3.25 hours
Battery life : 12 hours
Connector : Standard fischer socket

Condor
5
Accessories
To complete the full Condor communication system several Phonak
Communication headsets are available, depending upon the system’s likely
usage:
To check configuration details and our full range of available headsets,
please visit www.phonak-communications.com.
Covert
communication profilo system
Overt communication ComCom system
Hearing
protection
with communication Serenity system

Condor
6
Getting Started
Keyboard Description
The Condor keyboard allows you to set the device’s functions and choose
from various options. Its button keys are as follows:
Keys Description
Power On/Off
This key is also used during parameter setting
Menu
Use this key to access the Device settings menu
Option selection
These buttons allow you to adjust parameters
within the Device settings menu.
When not in the Device settings menu, these
buttons provide access to volume settings.
Validation
The OK key is used to validate or confirm
the selected option, and to exit the Device
settings menu.
N
OTE
Every time a button is pressed, the Condor display displays a *symbol and produces an
audible beep.
Function Usage
To use a function, press the corresponding button for 2 seconds.
To turn the device on, press the ON/OFF button for 2 seconds.
To turn the device off, press the ON/OFF button for 2 seconds.
OK

Condor
7
C1
Y
1. 2 . . . . 5 . 6
01
Using the Screen and Keyboard
Each device comprises a screen for displaying status and settings
information, and a keyboard for entering these different settings.
Screen Description
When powered on, the Condor screen provides information on:
the device’s online status
its battery charge level
device settings.
The screen’s indicator icons are as follows:
Indicators Description
System status
represents the numerical position of a device
in a conference (for example, here the device is
in third position out of 6 devices).
The other numbers shown indicate the devices
currently online in the conference.
A dash above a number indicates that the
listening status of that device has been validated.
Hopping frequency table
25 channels are available between the
frequencies of 915 and 928 MHz.
Product identifier (role setting)
Indicates a device’s numerical position in a
conference (related to ‘system status’ above).
Also used to indicate ‘system listener’ status.
Volume
Indicates a device’s current volume level. 9
volume levels are available in total.
Battery indicator
Provides information on the battery charge level.
5 levels are available in total:
T01
T
01

Condor
8
Full capacity
75% capacity
Less than 50% capacity – a recharge is
recommended
Less than 25% capacity – a recharge is required
Minimum capacity - the device cannot function.
Keypad Locked / Unlocked
Keypad is unusable except for the On/Off
function.
Note: All parameters, including volume settings, are stored and remain the
same when a device is switched off or the battery removed.
Setting Up a Conference
To set-up a conference, the following actions must be performed:
1
Assign a number to each device taking part in the conference.
2
Tune devices into the same frequency hopping table.
3
Enable devices to enter the conference.
1 Assigning a Number to a Device
To set-up a communication session, all the devices that will take part in the
conference must be identified and a number assigned to each.
There can be 2 - 6 devices in any one conference. Each device is given a
unique number – ranging from 01 through to 06.
One device must be assigned number 01 (making this the ‘master’ device).

Condor
9
N
OTE
Avoid assigning the same identifying number to more than one device, as this
will prevent a communication session being initiated.
Procedure
1
From the main screen, press for two seconds to access the
Role setting menu
2
In Role setting, select a number for your device using +or -
3
Press OK to confirm your choice
4
Press to select another menu or OK to exit the Device
setting menu.
2 Tuning Devices into a Frequency Hopping Table
The Condor system uses 3 orthogonal hopping frequency tables, which
permit the usage of 3 different conference systems in the same physical area.
In order to communicate, conference devices must be tuned into the same
frequency table.
Procedure
1
From the main screen, press for 2 seconds to access the
Device setting menu.
2
Press once to access the Table setting menu.
3
In the Channel setting menu, select the table required using +or -
4
Press
OK
to confirm this choice.
5
Press to select another menu or OK to exit the Device
setting menu.

Condor
10
3 Enabling Devices to Enter a Conference
To enable conference communication, devices must first memorize an
encryption key provided by device 01. This is necessary:
To enable all the devices to enter the conference.
To add a new device to an existing conference.
I
MPORTANT
Devices cannot communicate if this encryption procedure has not been first
carried out.
Procedure
Make sure that the following requirements have been met before starting the
following encryption procedure:
All devices are set to the same table.
Only one device is using the identifier 01.
Operations
on device 01
5 When the encryption
procedure has been validated on
all other devices, press OK to
end the procedure.
Operations
on other Condor devices
4. When a device has received
the encryption key from device 01, it
indicates encryption **DONE**. Press
OK to confirm.
1.
On all the devices, press for 2 seconds to access the
Device
Setting menu.
2. On all the devices, press 2 times to access encryption mode.
3. On all the devices, press OK to proceed.

Condor
11
N
OTE
On device 01: To leave without saving. Press
On other devices: To leave without saving if the device does not
return **DONE**, press or
Using Condor
Using Listener Mode
A Condor device can be used in ‘listener only’ mode. In this mode, it can only
receive sound from other devices in the conference. It does not enable its
user to speak to the rest of the group.
I
MPORTANT
A listener can only join a conference if they have completed the encryption
process. Listener mode can only be initiated if at least 2 other devices
(number 01 and one other) are already in the conference.
Procedure
1
Press for 2 seconds to access the Role setting screen
2
Press +until ‘system listener’ role is proposed
3
Press OK to confirm.
N
OTE
To exit Listener Mode: in the Role setting menu press –for 3 seconds,
release for 1 second, press –for another 3 seconds, release and press –
briefly once again.
Validating or Invalidating Other Listening Devices
All device users (both listeners and speakers) can select which conference
devices they want to hear. The devices being ‘heard’ are indicated by a small
dash over their number, situated at the top of Condor’s main screen display.
By default, listening is validated on every device.

Condor
12
Procedure
1
Press for 2 seconds to access the Role setting screen
2
Press +until the ‘system listener’ role is proposed
3
Press +for 2 seconds to access the listener selection screen
4
Press OK to enter
5
Press +or -to select a device
6
Press OK to update
7
When these modifications are finished, press to exit.
Setting the Volume
To set a device’s volume, proceed as follows:
1
Make sure you are on the main screen. Press the +or -key for 2
seconds
2
You will hear a beep
3
To modify the volume, press +or - .A double beep sound
indicates either the maximum or minimum volume level has been
reached
4
Press OK to confirm.
Locking and Unlocking the Keypad
When you have finished configuring Condor, it is recommended that you lock
the device’s keypad.
Procedure
1
In the main screen, press OK for 2 seconds until appears.
Only the On/Off buttons will now function.
2
Only the On/Off buttons will not be locked.
3
To unlock the keypad press OK for 2 seconds until the
disappears.
N
OTE
The keypad is automatically locked when the device is switched on.

Condor
13
Recharging the battery
Condor’s battery must be recharged before it discharges completely
(becoming 100% empty). Condor’s battery typically recharges in 3.25 hours.
C
AUTION
•When stored unused, Condor’s battery continues discharging due to its
small consumption of current in OFF mode. Remove the battery from
the device when you stop using it and check the battery level before re-
using the product again.
•Only use those ‘easy pack’ batteries referenced in the Condor Battery
Charger User Guide. Use of other batteries or chargers may present a
risk of fire, explosion, leakage, or other hazards.
N
OTE
Consumers can recycle used Condor batteries at many retail and service
provider locations.
Guarantee
The Condor guarantee is valid for 2 years from the date of purchase. Phonak
Communications accepts no liability for indirect consequential damages.

Condor
14
Troubleshooting
The most frequent user issues are outlined below.
I cannot communicate with other devices.
Check that all devices are tuned to the same frequency table.
Check that one device is identified as number 01.
My device cannot enter the conference.
Make sure all devices have been encrypted to enter the
conference.
Avoid assigning the same identifying number to several devices.
My device does not start.
Check that the battery is charged and has been inserted correctly.
I can hear other sounds/interference.
Another conference system may be in use close to yours. Change your
conference’s frequency table to avoid such disturbances.
Make sure there is no contact between the antenna and the wire of the
headset.
I hear crackling noises.
The microphone on one of the other devices is probably damaged.
Conduct one-to-one device tests to identify the problem microphone and then
replace this.
Condor’s buttons are not working properly.
Ensure that your finger is pressing and holding the symbol in the
very centre of the button in question.
Avoid pressing more than one button simultaneously.
029-3059 / 05.2009
Other manuals for Condor
1
Table of contents