Phonex Broadband Easy Jack 2 User manual

Phonex™ Easy Jack™ 2
Voice/Data and Data Only
Owner’s Manual
PX-211d and PX-211v
Phonex Broadband Corporation
6952 High Tech Drive
Midvale, Utah 84047
801 566-0100 Phone
801 566-0880 Fax
http://www.phonex.com

TABLE OF CONTENTS
Safety Precautions 3
Important Notes on Operation 3
Regulatory Information 4
Getting Started 5
System Setup 7
Installing Peripheral Devices 8
Programming Additional Extension Units 10
Troubleshooting 12
Things You Should Know 14
One-Year Limited Warranty 15
2

3
Safety Precautions
Warning
Refer all repairs to the company from which you purchased the product or from the
manufacturer. Any repairs made by the user may void the warranty.
Safety Precautions
•Read and understand all instructions.
• Follow all warnings and instructions marked on the system and in this guide.
• Unplug this equipment from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners. Instead, use a moderately damp cloth. (A cloth dampened
with rubbing alcohol or window cleaner works well.)
• Do not use this equipment near water; for example, near a bath tub, washbowl,
kitchen sink or laundry tub, in a wet basement, or in or near a swimming pool.
• Never place this equipment near or over a heat radiator or register, nor should it
be placed in a built-in installation unless proper ventilation is provided.
• Only operate this equipment using the type of power supply (110V) indicated in
this guide and on the equipment’s label. If you are unsure which type of power
with which your home or building is supplied, consult your local power company.
• Never spill liquid of any kind on the equipment.
• To reduce the risk of electric shock, do not disassemble this equipment.
Send to a qualified service facility when repair is required.
• Opening or removing the plastic casing may cause exposure to high
voltage circuits and other dangers. Electric shock may occur as a result.
• Unplug the equipment from the wall outlet and refer servicing to a qualified
facility if any of the following situations occur:
A. The AC plug is damaged.
B. The equipment has been exposed to water or other liquid (including rain
and snow).
C. The equipment does not function properly after following the installation
instructions.
D. The equipment has been dropped or the plastic casing has been
damaged.
• Avoid using a telephone, other than a cordless phone, during an electrical
storm. There is a risk of electric shock from lightning.
• As with any electrical device, it is recommended you unplug this equipment
during lightning storms in order to avoid damaging the equipment.

4
Regulatory Information
FCC Notices
This equipment has been tested and found to comply with the limits for a Class B
digital device according to FCC Part 15 Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, can cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a standard installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user can relocate the receiving antenna or increase the separation
between the equipment and receiver.
This equipment complies with Part 68 of the FCC Rules and the
requirements of ACTA. The FCC product identifier 1HMTKX0BPX211 is listed on
the product label. If requested, this number must be provided to the telephone
company.
This equipment cannot be used with telephone company-provided coin service or
Party Line Service. This equipment uses RJ-11 connectors. Only telephone cables
meeting FCC Part 68 requirements, such as the one supplied with our equipment, can
be used with the product.
If this equipment causes problems with the phone line, the telephone company can
discontinue your service. The telephone company should notify you in advance. If
advance notice is not possible, the telephone company should notify you as soon as
possible and should advise you of your right to file a complaint with the FCC.
The telephone company could make changes regarding its facilities and procedures,
which may affect the operation of this equipment. If this occurs, the telephone
company should provide advance notice, so you can make the necessary
modifications to maintain uninterrupted service.
Ringer Equivalence
Notice: The Ringer Equivalence number (REN) for this equipment is 0.1B. The REN
assigned to the equipment provides an indication of the maximum number of devices
that can be connected to the telephone network. The sum of the REN of all devices
connected to a single line should not exceed five (5.0).
Industry Canada Notice for Models Sold in Canada
Notice: This equipment meets the applicable Industry Canada Terminal Equipment
Technical Specifications. This equipment is confirmed by a registration number. The
abbreviation IC, before the registration number, signifies that registration was
performed based on a Declaration of Conformity, indicating that Industry Canada
technical specifications were met. It does not imply that Industry Canada approved the
equipment.

5
Getting Started
Thank you for purchasing the Phonex™ Easy Jack™ 2 Voice/Data (PX-211v) or
Data Only* (PX-211d*). Use the Phonex Easy Jack 2 contents to connect satellite
receivers, phones, VoIP phones, fax machines and dial-up modems to an existing
phone line at any convenient 110V electrical outlet.
Unpacking
Carefully remove contents from the packaging. If there is any visible damage, do
not operate; notify the shipper or dealer from which you purchased the product
immediately. Keep this user guide for future use.
Package Contents
The package should contain the items listed below. If any of these items are not
included, notify the shipper or dealer from which you purchased the product.
Base Unit: The base unit has two phone connectors on the right side
(one labeled PHONE, the other labeled LINE), an indicator light on the bottom, right
corner and a push button on the bottom, right side. It is also labeled BASE on both
the voice/data and data-only versions.

6
Extension Unit: The extension unit has a single phone connector on the right side,
an indicator light on the bottom, right corner and a push button on the bottom, right
side. It is also labeled EXTENSION on both the voice/data and data-only versions.
Six-Foot Telephone Cord: A six-foot telephone cord is provided to connect the
base unit to the existing wall phone jack.

7
System Setup
Follow the steps below to ensure proper functionality of your Phonex™ Easy Jack™ 2.
Installation
1. Plug the base unit (two phone connectors) into an electrical outlet near an
established wall phone jack.
NOTE:Do not plug base or extension unit into surge protectors, plug strips,
extension cords, other A/C power extension devices or GFCI
protected outlets. The equipment works best when plugged directly
into electrical outlets.
NO TE: The indicator light on the base unit will illuminate red, once it has
been plugged into the electrical outlet.
2. Insert one end of the provided six-foot phone cord into a functioning wall phone
jack. Plug the other end of same phone cord into the phone connector on the base
unit labeled LINE.
3. After you have plugged the base unit into an electrical outlet, plug the extension unit
into an A/C outlet where you desire connection.
NO TE: The indicator light on the extension unit will blink red. As soon as it
recognizes the base unit, the indicator light will then illuminate green.
The indicator light on the base unit will illuminate green as well, just
after it has recognized the extension unit.
4. Your wireless phone jack is now ready for use.
Test
1. To ensure you have completed the installation successfully, use a handset phone,
cordless phone or a phone-line testing device to help verify your extension unit has
a dial tone.
NO TE: The indicator light on base and extension units will blink green when
the handset connected to the extension unit is taken off hook.
2. Plug your chosen handset telephone, cordless telephone or phone-line testing
device into the single phone connector on your extension unit, and check for a dial
tone. Is there a dial tone? If so, you have successfully set up the link between the
base and extension units.
3. If you have any questions or issues, send us an e-mail at [e-mail], or
call customer service between 8 a.m. and 5 p.m. (MST) at 800-437-0101 ext. 140.

8
Connecting Other Devices
Satellite Receiver
Follow these steps to connect a satellite receiver to the Phonex™ Easy Jack™ 2
extension unit:
1. Locate an existing electrical outlet near the satellite receiver.
2. Plug the extension unit into the electrical outlet.
3. Plug one end of a phone cord into the single phone jack on the right side of
the extension unit.
4. Plug the other end of a phone cord into the phone jack on the back of the
satellite receiver.
5. Look for a green indicator light on the front of the extension unit. If indicator
light remains red, refer to the Troubleshooting section.
Telephone
Follow these steps to connect a telephone to the Phonex Easy Jack 2
Voice/Data extension unit:
1. Locate an existing electrical outlet near the prospective location for your
phone.
2. Plug the extension unit into the electrical outlet.
3. Plug the cord from your phone into the single phone jack on the extension
unit.
4. Look for a green indicator light on the front of the extension unit. If the
indicator light remains red, refer to the Troubleshooting section.
5. Pick up the phone’s handset and listen for a dial tone. If there is no dial tone,
refer to the Troubleshooting section.
Fax Machine
Follow these steps to connect a fax machine to the Phonex Easy Jack 2 extension
unit:
1. Locate an existing electrical outlet near your fax machine.
2. Plug the extension unit into the electrical outlet.
3. Plug one end of a phone cord into the single phone jack on the right side of
the extension unit.
4. Plug the other end of a phone cord into the phone jack on the fax machine.
5. Look for a green indicator light on the front of the extension unit. If the
indicator light remains red, refer to the Troubleshooting section.
6. Check for a dial tone. If there is no dial tone, refer to the Troubleshooting
section.
7. If possible, send a test fax from the fax machine you just connected. If you
cannot send a test fax, ensure you have a dial tone.

9
Dial-Up Modem
Follow these steps to connect a dial-up modem to the Phonex Easy Jack 2
extension unit:
1. Locate an existing electrical outlet near your dial-up modem.
2. Plug the extension unit into the electrical outlet.
3. Plug one end of a phone cord into the single phone jack on the right side of
the extension unit.
4. Plug the other end of a phone cord into the phone jack on the dial-up
modem.
5. Look for a green indicator light on the front of the extension unit. If the
indicator light remains red, refer to the Troubleshooting section.
6. Send a test call from the dial-up modem you just connected.
VoIP Phone Connection
Follow these steps to extend your VoIP phone service† to any electrical outlet in
your home using a Phonex Easy Jack 2 for Voice/Data extension unit††:
1. Locate an existing electrical outlet near your VoIP telephone adaptor.
2. Plug the base unit into the electrical outlet.
3. Plug one end of a phone cord into the phone jack on the right side of the
base unit labeled LINE.
4. Look for a solid red indicator light on the base unit.
5. Plug the other end of a phone cord into one of the phone jacks on your
VoIP telephone adaptor.
6. Plug the extension unit into an A/C outlet where you desire a phone
connection.
7. Connect the phone to the single phone connector on the right side of the
extension unit.
8. Look for a green light on the front of the extension unit. If the indicator light
remains red, refer to the Troubleshooting section.
9. Pick up the phone handset, and listen for a dial tone. If there is no dial tone,
refer to the Troubleshooting section.

10
Programming Additional Extension Units
If you would like to add extension units to your current setup, or the indicator light on
the extension unit remains red after following the proper installation procedure, you
must program the new extension unit to function with the other units. To do so, follow
these steps.
1. Press and release the button on the bottom right side of the base unit (two
phone connectors), which puts the base unit into program mode. The indicator
light on the base unit will begin to flash orange. This retains the current link
code, and allows newly added extension units to obtain the same link code.
NOTE: The base unit is in program mode only when the indicator light
is flashing orange.
NOTE: If you press and hold the button on the base unit and it turns
solid red before it begins to flash orange, you need to press
and release the button on all extension units.
NOTE: Ensure neither the base or extension unit is plugged into a
surge protector, plug strip, extension cord, other A/C power
extension device or GFCI-protected outlet.
2. Press and release the button on the right side of the added extension unit, or
the one with a solid red indicator light. The indicator light on the extension unit
will flash red; then turn solid green.
3. If you are adding more than one extension unit, press and release the button on
each added extension unit. The indicator light on every extension unit will flash
red; then turn solid green.
NOTE: If you press and release the button on the extension unit and
it does not turn green when the base is in program mode,
press and release the button on the extension unit again.
NOTE: Do not press the button on the extension unit while the light is
flashing; wait until the indicator light is not flashing.
NOTE: If you press and release the button on the extension unit when
the base unit is not in program mode, the indicator light will
flash red for about ten seconds and then turn solid red. If you
intend to program the extension unit, place the base unit into
program mode and attempt to program the extension unit
again. If you do not intend to program the extension unit,
unplug the extension unit, and plug it back in to restore a solid
green indicator light.