16 17
Press the
“MEMORY Recall”
button "M1"
Press the
“MEMORY Recall”
button "M2"
PROBLEM CAUSE SOLUTION
Nothing appears
in the display even
when the power
is turned on.
Batteries are drained.
Batteries are improperly installed.
Replace all batteries
with new ones.
Reinsert batteries in
the correct position.
Low Battery
Symbol appears.
Batteries are drained.
In colder temperatures batteries have
weaker electrical charges.
Replace all batteries
with new ones.
Use the device in a
warmer setting.
Device operation
time is
inconsistent.
Different battery brands have different
life spans.
Use Alkaline batteries and
replace all batteries at the
same time with same brand
batteries.
No reading after
measurement.
Batteries are drained. Replace all batteries
with new ones.
Unusual blood
pressure results.
Perhaps the cuff was improperly
positioned.
Blood pressure naturally varies
throughout the day.
Adjust patient and arm
cuff to measure.
Rest a while, relax and
measure again.
Unusual heart
rate results.
Bodily movement during device use.
Measurement shortly after exercise or
exposure to the outdoors.
Refrain from moving during
measurement.
Do not take measurements
after exercise or coming
back from the outdoors.
Power switches off
automatically.
More than 2 minutes have passed
since last operation.
Push the power button again,
and then begin measure
again.
During measuring,
air re-inflates.
It could be a normal action if the user’s
blood pressure is higher than the initial
pressure value, the device automatically
pumps to a higher pressure by 40 mmHg
each time.
The arm cuff is not fastened properly.
Relax, and try to take
a measure again.
Check that the arm cuff is
fastened properly and retake
the measurement.