
PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
PioneerElectronics (USA) Inc. (PUSA), and PioneerElectronics
Of
Canada, Inc. (POC),warrantthatproductsdistributed by PUSAinthe U.S.A., and by POC
in
Canadathatfail to
function properlyundernormal usedueto amanufacturingdefectwhen installed and operated according to theowner'smanual enclosedwiththe unitwill be repaired orreplaced with
aunit
of
comparablevalue, attheoption
ofPUSAor
POC, withoutchargeto you forpartsoractual repairwork. Replacementunitsand/orpartssupplied underthiswarranty maybe
neworrebuilt attheoption of
PUSAor
POC.
THISLIMITED
WARRANTY
APPLIES
TOTHE
ORIGINAL
OR
ANY
SUBSEQUENTOWNEROFTHISPIONEERPRODUCTDURINGTHE
WARRANTY
PERIODPROVIDEDTHE
PRODUCTWAS PURCHASED FROM
AN
AUTHORIZEDPIONEERDISTRIBUTOR/DEALERIN
THE
U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIREDTO PROVIDEA
SALES
RECEIPT
OR
OTHERVALID PROOFOF
PURCHASE
SHOWINGTHEDATEOF
ORIGINAL
PURCHASE
OR, IF RENTED, YOURRENTAL
CONTRACT
SHOWINGTHE
PLACE
AND
DATE OF FIRST RENTAL. IN THE EVENT SERVICE IS REQUIRED, THE PRODUCT
MUST
BE
DELIVERED WITHIN THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID,ONLYFROMWITHINTHECOUNTRYOF PURCHASE
AS
EXPLAINEDINTHIS DOCUMENT. YOU
WILL
BE
RESPONSIBLEFOR
REMOVALAND
INSTALLATIONOF
THEPRODUCT. PUSA
OR
POC,
AS
APPROPRIATE,
WILL
PAY
TORETURN THEREPAIRED
OR
REPLACEMENTPRODUCTTOYOUWITHINTHECOUNTRYOF PURCHASE.
PRODUCT WARRANTY PERIOD
Car
Stereo
Products
~
1
Year
.bAb.Qr
1
Year
Thewarranty period forretail customerswho rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale, whicheveroccurs first.
WHAT IS NOT COVERED
IF
THISPRODUCTWASPURCHASEDFROMANUNAUTHORIZEDDISTRIBUTOR,THEREARENOWARRANTIES,EXPRESSORIMPLIED,INCLUDINGTHE IMPLIEDWARRANTY
OFMERCHANTABILITYANDTHEIMPLIEDWARRANTY
OF
FITNESS
FORA
PARTICULARPURPOSEANDTHIS PRODUCTISSOLDSTRICTLY"
AS
IS"
AND"WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIALAND/OR
INCIDENTAL
DAMAGES.
PIONEERDOESNOTWARRANT
ANY
PRODUCTLISTED
ABOVE
WHENIT ISUSED
INA
TRADE
OR
BUSINESSORIN
ANY
INDUSTRIAL
OR
COMMERCIALAPPLICATION.
THISWARRANTYDOES NOTAPPLYIF THEPRODUCT
HAS
BEENSUBJECTEDTOPOWER
IN
EXCESSOFITS PUBLISHEDPOWERRATING.
THISWARRANTYDOES NOTCOVERDISPLAYSCREENS
DAMAGED
BY
STATIC, NON-MOVING,IMAGESAPPLIEDFORLENGTHYPERIODS(BURN-IN).
THISWARRANTYDOES NOTCOVERTHE CABINETORANYAPPEARANCE
ITEM,
USERATTACHEDANTENNA,ANYDAMAGETO RECORDS OR RECORDING TAPES OR
DISCS,
ANY
DAMAGE
TO
THE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOTAUTHORIZED
IN
WRITING BYPIONEER, ACCIDENT, MISUSE ORABUSE, DAMAGE DUE TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKING,DAMAGEFROMINOPERATIVEBATTERIES,ORTHEUSE
OF
BATTERIESNOTCONFORMING
TO
THOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES
NOT
COVER
THE
COST
OF PARTS
OR
LABOR
WHICH
WOULD
BE
OTHERWISE
PROVIDED
WITHOUT
CHARGE
UNDER THIS
WARRANTY
OBTAINEDFROM
ANY
SOURCEOTHERTHANA PIONEERAUTHORIZED SERVICE COMPANY
OR
OTHERDESIGNATED LOCATION. THIS WARRANTYDOES NOTCOVER
DEFECTSORDAMAGECAUSED
BY
THEUSEOF UNAUTHORIZEDPARTS
OR
LABOR
ORFROMIMPROPERMAINTENANCE.
ALTERED, DEFACED,
OR
REMOVED
SERIAL
NUMBERS
VOIDTHISENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIEDWARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITYANDFITNESS
FORA
PARTICULARPURPOSE,
TOA
PERIODNOTTOEXCEEDTHEWARRANTYPERIOD. NOWARRANTIES
SHALLAPPLY
AFTERTHE
WARRANTYPERIOD. SOMESTATESDONOT
ALLOW
LIMITATIONSON HOW
LONGAN
IMPLIEDWARRANTYLASTS
AND
SOMESTATESDONOT
ALLOW
THEEXCLUSIONS
OR
LIMITATIONS OF INCIDENTAL
OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE
LIMITATIONS OR EXCLUSIONS MAYNOTAPPLY TO YOU. THIS WARRANTYGIVES
YOUSPECIFIC
LEGAL
RIGHTSANDYOU MAYHAVEOTHERRIGHTSWHICH MAYVARYFROMSTATETOSTATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLYPROVIDED HEREIN, THERE
ARE
NOREPRESENTATIONS,WARRANTIES, OBLIGATIONS ORCONDITIONS, IMPLIED, STATUTORY
OR
OTHERWISE,
APPLICABLE
TOTHISPRODUCT.
TO OBTAIN SERVICE
In
the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original owner's transaction.
!!SA- Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer
Dealer-
Your Pioneer
Dealer
may repair
or
replace your unit, or refer you to an Authorized Pioneer Service Company. Your sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer
Service
Company-
Can perform repairs for most
Car
Electronics products and can advise
other
options as applicable. Please
access
the
Pioneer website at
www.pioneerelectronics.com
and click on
"Support"
and select
"Find
a
Service
Center"
to find the nearest Pioneer servicer.
Pioneer Customer
Support-
Can advise the optimal service option for your model and
geographic
location. Please reference the information listed below and phone,
email or access the Pioneer website to contact Pioneer.
CANADA-
POC hasa number
of
Authorized ServiceCompanies should your productrequire service. ContactPioneer
of
Canadaaslisted belowtoobtain a local service location.
Shipping
Your
Unit
for
Service-
Pleasepackageit carefullyand sendit, transportation prepaid byatraceable, insured method, to anAuthorized ServiceCompanyorPioneer.
Useadequatepadding materialto preventdamagein transit. Includeyourname, addressand telephone numberwhereyou can be reached during businesshours.
On all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at (905) 479-4411.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation
of
your unit or to locate
an
For additional information
on
this warranty, please call or write:
Authorized Service Company, please call or write: CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT I PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
P.O.
BOX 1720 340 FERRIER STREET, UNIT 2
LONG BEACH, CALIFORNIA 90801 MARKHAM,
ON
L3R 2Z5
1-800-421-1404 (905) 479-4411 1-877-283-5901
http://www.pioneerelectronics.com
DISPUTE RESOLUTION http://www.pioneerelectronics.ca
IN THE U.S.A. -Following our response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
beforeyou exerciseanyrights under,
or
seekanyremedies, created byTitle I
of
theMagnuson-MossWarranty-FederalTrade Commission lmprovementAct, 15 U.S.C. 2301
et
seq.
To
use the Complaint Resolution Program call1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within 40 days
of
receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint
in
writing informing you what action Pioneer will take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint
in
writing
informing you why it will not take any action.
IN
CANADA-
Callthe CustomerSatisfaction Managerat(905)946-7412to discussyourcomplaintandto obtain a promptresolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No.
___________________
Serial No.
_________________
PurchaseDate
_________
_
PurchasedFrom
____________________________________________________
_
KEEP THIS INFORMATION AND YOUR SALES RECEIPT
IN
A SAFE PLACE < QRY3001-B/S >
UCC0212 Pirnted
in
China