Pioneer SPH-C10BT Use and care manual

System Firmware Update Instructions for Pioneer SMARTPHONE
Receivers (SPH-C10BT)
This firmware update (version 8.21) applies only to the following models of Pioneer products sold in the
Singapore, Malaysia, Indonesia, Philippines, Sri Lanka, Vietnam, Thailand, Cambodia, Myanmar and
Laos.
SPH-C10BT
IMPORTANT
Please download and print these firmware update instructions before downloading and installing the
firmware update. It is important that you complete all steps correctly and in the order described below.
Note: If you have any questions, please contact the nearest Pioneer Customer Service at your country.
You can refer to https://sg.pioneercarentertainment.com/service for more information.
In order to perform this update, the following items are needed:
• Pioneer SmartPhone receiver listed above.
• A USB storage device meeting the following requirements.
- 2 GB or larger in capacity, formatted to FAT32
- Blank (should not contain any files)
CAUTION
• DO NOT turn your unit off or eject the USB storage device while the firmware is being updated.
• You can only update the firmware when the vehicle is stopped and the parking brake is engaged.

Checking the firmware version
Check whether the firmware of your unit needs to be updated by checking the version number of the
firmware.
Procedure:
1. Start the vehicle engine.
2. If AV Source is On, Press and hold SOURCE(MUSIC)/OFF to set the unit Source OFF.
And If Pioneer Smart Sync is connected, disconnect.
3. Press and hold Application launch to display the “Initial ”menu. then press to confirm.
4. Press > repeatedly to select “UPDATE”, then press Application launch to confirm.
5. Select the “S/W VER” to confirm the system info.
6. After the “S/W VER” screen appears, check the firmware version.
7. Verify that the firmware on your unit is not already 8.21.

Downloading the firmware update files from Pioneer's website
1. Download the firmware update files by clicking on the following link and finding your product:
https://sg.pioneercarentertainment.com/downloads?category=3
2. Extract the download file.
The Downloaded zip file will produce the following file when decompressed: (See the table below)
SPH-C10BT 19DEH_A0821.scd
Updating the firmware on your Unit
IMPORTANT
SPH-C10BT
• DO NOT perform this firmware update if the model number of your Pioneer product is anything other
than one of the above models.
• Ensure that the update file is located within the root (top) folder of your USB storage device. There
should be no other files within the USB storage device.
• While your unit is being updated, DO NOT turn off the system’s power and DO NOT touch the unit’s
touchscreen as this may result in severe damage to your unit.
• DO NOT remove the USB storage device during the firmware update process.
• Performing the firmware update will restore all settings to their default values.
• Disconnect any external mobile devices that are currently connected to your unit.

Procedure:
1. Connect a blank (formatted) USB storage device to your computer, and then locate and copy the
“.scd” file onto the USB storage device.
2. Start the vehicle engine.
3. Connect the USB storage device to the USB input on your unit.
4. If AV Source is On, Press and hold SOURCE(MUSIC)/OFF to set the unit Source OFF.
And If Pioneer Smart Sync is connected, disconnect.
5. Press and hold Application launch to display the Initial menu.
6. Press > repeatedly to select “UPDATE“, then press Application launch to confirm.
7. Select the “START” item for updating the unit to the lastest software.
8. The “CHK FILE” screen appears.
-> If it shows “ERROR” on the display, Try the following
“FILE ERR->CHK USB” Confirm the software is correct, then restart Version up or change a new USB
memory.

9. After starting, there will be a progress status while updating.
-> If it shows “ERROR” on the display, Try the following
“ERROR->RETRY” Disconnect / connect the USB storage device. And press Application launch to
retry Version up.
10. Wait for until the Version Up complete. (For about 5 minutes)
-> The following screen will show if the Version Up ends successfully.
11. The product will reboot after the update is finished. Do not touch anything even when the screen is
blacked out. After it has finished rebooting, the screen will return to Source OFF .
12. The firmware update is now complete. Your Pioneer SMARTPHONE Receiver is now ready for use.
Check if the firmware has been updated
Perform the same procedure for “Displaying the firmware version” to check if the firmware has been
updated.
Procedure:
1. Start the vehicle engine.
2. If AV Source is On, Press and hold SOURCE(MUSIC)/OFF to set the unit Source OFF.
And If Pioneer Smart Sync is connected, disconnect.

3. Press and hold Application launch to display the “Initial” menu. then press to confirm.
4. Press > repeatedly to select “UPDATE”, then press Application launch to confirm.
5. Select the “S/W VER” to confirm the system info.
6. After the “S/W VER ” screen appears, check the firmware version.
If you have any difficulty performing these instructions, please contact the nearest Pioneer Customer
Service at your country. You can refer to https://sg.pioneercarentertainment.com/service for more
information.
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Copyright 2020 Pioneer Electronics AsiaCentre Pte. Ltd.