
PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
PioneerElectronics(USA) Inc. (PUSA), and PioneerElectronics
Of
Canada, Inc. (POC), warrantthatproductsdistributed by PUSAinthe U.S.A., andbyPOC
in
Canadathatfailto
function properlyundernormal usedueto a manufacturingdefectwhen installedand operatedaccording totheowner'smanualenclosed with the unitwill berepaired
or
replaced with
aunit
of
comparablevalue, atthe option of
PUSAor
POC, withoutchargeto youforpartsoractual repairwork. Replacementunits and/orpartssupplied underthiswarranty
may
be
neworrebuiltattheoption of
PUSAor
POC.
THISLIMITED
WARRANTY
APPLIESTOTHE
ORIGINAL
ORA
NY
SUBSEQUENT
OWNEROF THIS PIONEERPRODUCTDURINGTHE
WARRANTY
PERIODPROVIDEDTHE
PRODUCTWAS PURCHASED FROMAN AUTHORIZED PIONEER DISTRIBUTOR/DEALER
IN
THE U.S.A.
OR
CANADA.
YOU
WILL
BE
REQUIREDTO PROVIDEA
SALES
RECEIPTOROTHERVALIDPROOF OF
PURCHASE
SHOWINGTHE DATEOF
ORIGINAL
PURCHASEOR, IF RENTED,
YOUR
RENTAL
CONTRACT
SHOWINGTHE
PLACE
AND
DATE OF FIRST RENTAL. IN THE EVENT SERVICE IS REQUIRED, THE PRODUCT MUST
BE
DELIVERED WITHIN THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID,ONLYFROMWITHIN THECOUNTRYOF
PURCHASE
AS
EXPLAINEDINTHIS DOCUMENT. YOU
WILL
BE
RESPONSIBLEFORREMOVAL
AND
INSTALLATIONOF
THEPRODUCT.
PUSAOR
POC,ASAPPROPRIATE,
WILL
PAYTORETURNTHE REPAIREDOR
REPLACEMENT
PRODUCTTOYOUWITHIN THECOUNTRYOF PURCHASE.
PRODUCT WARRANTY PERIOD
Car
Stereo
Products
~
1
Year
.!..i!22r
1
Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale, whicheveroccurs first.
WHAT IS NOT COVERED
IF
THIS PRODUCTWASPURCHASEDFROMANUNAUTHORIZEDDISTRIBUTOR,THEREARE NOWARRANTIES,EXPRESSORIMPLIED, INCLUDINGTHEIMPLIEDWARRANTY
OF
MERCHANTABILITYANDTHEIMPLIEDWARRANTYOFFITNESS
FORA
PARTICULARPURPOSEANDTHISPRODUCT
IS
SOLDSTRICTLY
"AS
IS"
AND"WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIALAND/OR
INCIDENTALDAMAGES.
PIONEERDOES NOT
WARRANT
ANY
PRODUCTLISTED
ABOVE
WHEN ITIS USED
IN
ATRADEORBUSINESS
OR
IN
ANY
INDUSTRIALORCOMMERCIALAPPLICATION.
THISWARRANTYDOESNOTAPPLYIFTHEPRODUCTHASBEENSUBJECTEDTO POWERIN EXCESSOFITSPUBLISHEDPOWERRATING.
THISWARRANTYDOES NOTCOVERDISPLAYSCREENS
DAMAGED
BY
STATIC, NON-MOVING,IMAGESAPPLIEDFORLENGTHYPERIODS(BURN-IN).
THIS
WARRANTYDOES NOTCOVERTHE CABINETORANYAPPEARANCE
ITEM,
USERATTACHEDANTENNA,ANYDAMAGETO RECORDS OR RECORDING TAPESOR
DISCS,
ANY
DAMAGE
TO
THE PRODUCT RESULTING FROMALTERATIONS, MODIFICATIONS NOTAUTHORIZED
IN
WRITING
BY
PIONEER, ACCIDENT, MISUSE ORABUSE, DAMAGE DUE TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKING,DAMAGEFROMINOPERATIVEBATTERIES,ORTHE
USE
OF
BATTERIESNOTCONFORMINGTOTHOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES NOT
COVER
THE
COST
OF PARTS
OR
LABOR
WHICH
WOULD
BE
OTHERWISE
PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINED FROM
ANY
SOURCE OTHERTHANA PIONEERAUTHORIZEDSERVICE COMPANY
OR
OTHERDESIGNATED LOCATION. THIS WARRANTY DOES NOTCOVER
DEFECTSORDAMAGECAUSED
BY
THEUSEOFUNAUTHORIZEDPARTSOR
LABOR
ORFROMIMPROPERMAINTENANCE.
ALTERED, DEFACED,ORREMOVED
SERIAL
NUMBERS
VOIDTHIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITYAND FITNESS
FORA
PARTICULARPURPOSE, TOA PERIOD NOTTO EXCEEDTHEWARRANTYPERIOD. NOWARRANTIES
SHALL
APPLY
AFTER
THE
WARRANTYPERIOD. SOMESTATESDONOT
ALLOW
LIMITATIONSON HOW
LONGAN
IMPLIEDWARRANTYLASTSAND
SOMESTATES DONOT
ALLOW
THEEXCLUSIONS
OR LIMITATIONS OF INCIDENTALOR CONSEQUENTIAL DAMAGES, SO THE
ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOTAPPLY TO YOU. THIS WARRANTY GIVES
YOUSPECIFIC
LEGAL
RIGHTSANDYOU MAYHAVEOTHERRIGHTSWHICH MAYVARYFROMSTATETOSTATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLYPROVIDED HEREIN, THERE
ARE
NO REPRESENTATIONS,WARRANTIES, OBLIGATIONS
OR
CONDITIONS, IMPLIED, STATUTORY
OROTHERWISE,
APPLICABLE
TOTHISPRODUCT.
TO OBTAIN SERVICE
In
the U.S.A. or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original owner's transaction.
.!J.SA
-Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized Pioneer
Dealer-
Your Pioneer
Dealer
may repair
or
replace your unit, or refer you to an Authorized Pioneer
Service
Company. Your sales receipt should
list the contact information (phone number, fax, email, etc.) for your Dealer.
Your Authorized Pioneer
Service
Company-
Can perform repairs for
most
Car
Electronics products and can advise other options as applicable. Please
access
the
Pioneer website at
www.pioneerelectronics.com
and click on
"Support"
and select
"Find
a
Service
Center"
to find the nearest Pioneer servicer.
Pioneer Customer
Support-
Can advise the optimal
service
option for your model and
geographic
location. Please reference the information listed below and phone,
email
or
access the Pioneer website to contact Pioneer.
CANADA-
POC hasa number
of
Authorized Service Companiesshould yourproductrequire service. ContactPioneer
of
Canada as listed belowto obtain a localservice location.
Shipping
Your
Unit
for
Service-
Pleasepackage itcarefullyand send
it,
transportation prepaidbyatraceable, insured method, to anAuthorized ServiceCompanyorPioneer.
Useadequate padding material to preventdamage
in
transit. Includeyourname, addressand telephone numberwhereyou can be reachedduring businesshours.
On all complaints and concerns
in
the U.S.A. call Customer Support at 1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at (905) 479-4411.
IN
THE U.S.A.
IN
CANADA
For hook-up and operation of your unit or to locate
an
For additional information
on
this warranty, please call or write:
Authorized Service Company, please call or write: CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT I PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
P.O.
BOX 1720 340 FERRIER STREET, UNIT 2
LONG BEACH, CALIFORNIA 90801 MARKHAM, ON L3R 2Z5
1-800-421-1404 (905) 479-4411 1-877-283-5901
http://www.pioneerelectronics.com
DISPUTE RESOLUTION http://www.pioneerelectronics.ca
IN THE U.S.A. -Following
our
response to any initial request to Customer Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program
before you exerciseanyrights under, orseekanyremedies, created byTitle I
of
the Magnuson-MossWarranty-FederalTrade Commission lmprovementAct, 15 U.S.C. 2301
et
seq.
To
use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within 40 days of receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint
in
writing informing you what action Pioneer will take, and in what time period, to resolve the dispute; or (2) respond to your complaint in writing
informing you why it will not take any action.
IN
CANADA-
CalltheCustomerSatisfaction Managerat(905) 946-7412todiscuss yourcomplaintandtoobtain a promptresolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model
No.-------------------
Serial No.
_________________
PurchaseDate
_________
_
PurchasedFrom
____________________________________________________
__
KEEP THIS INFORMATION AND YOUR SALES RECEIPT IN A SAFE PLACE < QRY3001-B/S >
UCC0212 Pirnted
in
China