
PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY VALID ONLY
IN
COUNTRY OF PRODUCT PURCHASE
WARRANTY
PioneerElectronics(USA) Inc. (PUSA), and PioneerElectronics
Of
Canada, Inc. (POC), warrantthatproductsdistributed by PUSAinthe U.S.A., and by POC in Canadathatfail to
function properlyundernormal useduetoamanufacturing defectwhen installed and operated accordingto the owner'smanualenclosedwith theunitwill be repaired orreplaced with
aunit
of
comparablevalue,atthe option
of
PUSAor
POC, withoutcharge to you forpartsoractual repairwork. Replacementunitsand/orpartssupplied underthis warrantymaybe
neworrebuiltatthe option
of
PUSAorPOC.
THISLIMITED
WARRANTY
APPLIES
TO
THE
ORIGINAL
OR
ANY
SUBSEQUENT
OWNER
OFTHIS PIONEER PRODUCTDURINGTHE
WARRANTY
PERIODPROVIDED
THE
PRODUCTWAS
PURCHASED
FROM
AN
AUTHORIZED
PIONEER
DISTRIBUTOR/DEALER
IN THE U.S.A. OR
CANADA.
YOU
WILL
BE
REQUIRED TO PROVIDEA
SALES
RECEIPTOR
OTHER
VALID PROOF
OF
PURCHASE
SHOWINGTHE DATE OF
ORIGINAL
PURCHASEOR, IF RENTED,
YOUR
RENTAL
CONTRACT
SHOWINGTHE
PLACE
AND
DATE OF FIRST RENTAL. IN THE
EVENT
SERVICE IS REQUIRED, THE
PRODUCT
MUST
BE
DELIVERED WITHIN THE
WARRANTY
PERIOD, TRANSPORTATION
PREPAID,ONLYFROMWITHIN THECOUNTRYOFPURCHASE
AS
EXPLAINED
IN THISDOCUMENT. YOU
WILL
BE
RESPONSIBLEFORREMOVAL
AND
INSTALLATIONOF
THE PRODUCT.
PUSAOR
POC,
AS
APPROPRIATE,
WILL
PAYTO RETURNTHE REPAIREDORREPLACEMENTPRODUCTTOYOUWITHINTHE COUNTRYOFPURCHASE
.
PRODUCT WARRANTY PERIOD
Car
Stereo
Products
~
1 Year
.Y..!2.2.r
1 Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or(b) retail sale, whicheveroccurs
first
WHAT
IS
NOT COVERED
IF
THIS PRODUCTWASPURCHASEDFROMANUNAUTHORIZEDDISTRIBUTOR,THERE
ARE
NOWARRANTIES,EXPRESSORIMPLIED,INCLUDINGTHE IMPLIED
WARRANTY
OFMERCHANTABILITY
ANDTHE IMPLIEDWARRANTYOFFITNESSFORA PARTICULARPURPOSEANDTHIS PRODUCT
IS
SOLDSTRICTLY
"AS
IS"
AND"WITH
ALL
FAULTS".
PIONEER
SHALL
NOT
BE
LIABLE
FOR
ANY
CONSEQUENTIALAND/OR
INCIDENTAL
DAMAGES.
PIONEERDOESNOT
WARRANT
ANY
PRODUCTLISTED
ABOVE
WHEN ITIS USEDINA TRADEORBUSINESSORIN
ANY
INDUSTRIALOR COMMERCIALAPPLICATION.
THISWARRANTYDOES
NOT
APPLYIFTHE PRODUCTHASBEEN
SUBJECTED
TO POWERIN EXCESSOF ITSPUBLISHEDPOWERRATING.
THISWARRANTYDOES
NOT
COVERDISPLAYSCREENS
DAMAGED
BY
STATIC, NON-MOVING,IMAGES
APPLIED
FORLENGTHY
PERIODS(BURN-IN).
THIS
WARRANTYDOES NOTCOVERTHE CABINETORANYAPPEARANCE
ITEM,
USERATTACHEDANTENNA, ANYDAMAGE
TO
RECORDS ORRECORDING TAPES OR DISCS,ANY
DAMAGE
TO
THE PRODUCT RESULTING FROMALTERATIONS, MODIFICATIONS NOTAUTHORIZED
IN
WRITING BYPIONEER, ACCIDENT, MISUSE ORABUSE, DAMAGE DUE TO
LIGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROMLEAKING,DAMAGEFROMINOPERATIVEBATTERIES,ORTHE
USE
OF
BATTERIESNOTCONFORMING
TO
THOSE
SPECIFIEDINTHEOWNER'SMANUAL
THIS
WARRANTY
DOES
NOT
COVER
THE
COST
OF PARTS OR
LABOR
WHICH
WOULD
BE
OTHERWISE
PROVIDED
WITHOUT
CHARGE
UNDER
THIS
WARRANTY
OBTAINEDFROM
ANY
SOURCE OTHERTHANA PIONEERAUTHORIZED SERVICE COMPANYOR OTHER DESIGNATED LOCATION. THIS
WARRANTY
DOES NOTCOVER
DEFECTSOR
DAMAGE
CAUSED
BY
THE USEOF UNAUTHORIZEDPARTSOR
LABOR
ORFROM IMPROPERMAINTENANCE.
ALTERED, DEFACED, ORREMOVED
SERIAL
NUMBERS
VOIDTHIS ENTIRE
WARRANTY
NO OTHER WARRANTIES
IN
THE
U.S.A.-
PIONEER
LIMITS
ITS
OBLIGATIONS
UNDER
ANY
IMPLIED
WARRANTIES
INCLUDING,
BUT
NOT
LIMITED
TO,
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULARPURPOSE,TOA PERIOD NOTTO EXCEEDTHEWARRANTYPERIOD. NOWARRANTIES
SHALL
APPLY
AFTER
THE
WARRANTYPERIOD. SOMESTATES DONOT
ALLOW
LIMITATIONSON
HOW
LONGAN
IMPLIEDWARRANTYLASTS
AND
SOMESTATESDO NOT
ALLOW
THEEXCLUSIONS
ORLIMITATIONS OF INCIDENTALOR CONSEQUENTIALDAMAGES,
SO
THE
ABOVE
LIMITATIONS OR EXCLUSIONS MAYNOTAPPLY TO YOU. THIS
WARRANTY
GIVES
YOU SPECIFIC
LEGAL
RIGHTS
AND
YOUMAYHAVE OTHERRIGHTSWHICHMAYVARYFROMSTATE TOSTATE.
IN
CANADA-
EXCEPT
AS
EXPRESSLYPROVIDED HEREIN, THERE
ARE
NO REPRESENTATIONS, WARRANTIES, OBLIGATIONSORCONDITIONS, IMPLIED, STATUTORY
OROTHERWISE,
APPLICABLE
TOTHISPRODUCT.
TO
OBTAIN SERVICE
In
the U.S.
A.
or Canada to receive warranty service you need to present your sales receipt or your rental contract showing place and date
of
original owner's transaction.
~-
Please
contact
one
of
the
following
Pioneer
partners
to
obtain
service:
Your Authorized
Pioneer
Dealer -Your
Pioneer
Dealer
may repair
or
replace your unit, or refer you to an Authorized
Pioneer
Service
Company
. Your sales receipt should
list the contact information (phone
number
, fax, email,
etc
.)
for
your Dealer.
Your Authorized
Pioneer
Service
Company
-Can
perform
repairs
for
most
Car
Electronics
products
and can advise
other
options as applicable. Please
access
the
Pioneer website at
www.pioneerelectronics
.
com
and click on
"Support"
and select
"Find
a
Service
Center"
to find the nearest Pi
oneer
servicer
.
Pioneer Customer
Support
-
Can
advise the optimal
service
option for
your
model and
geographic
location. Please reference the information listed
below
and phone,
email or
access
the
Pioneer
website to
contact
Pioneer
.
CANADA-
POC hasa
number
of
Authorized Service
Companies
should
your
productrequire service. ContactPioneer
of
Canada as listed belowtoobtain a local service location.
Shipping
Your
Unit
for
Service-
Pleasepackageit carefullyand send
it,
transportation prepaid byatraceable, insured method, to anAuthorized ServiceCompanyorPioneer.
Useadequate padding material to preventdamagein
transit
Includeyourname, addressand telephonenumberwhereyou can be reached during business hours.
On
all complaints and concerns
in
the
U.S.A
call Customer Support at 1-800-421-1404,
or,
in
Canada, call Customer Satisfaction at (905) 479-4411 .
IN
THE U.S.
A.
IN
CANADA
For hook-up and operation of your unit or to locate
an
For additional information
on
this warranty, please call or write:
Authorized Service Company, please call or write: CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT I PIONEER ELECTRONICS (USA) INC. PIONEER ELECTRONICS OF CANADA, INC.
P.O.
BOX 1720 340 FERRIER STREET, UNIT 2
LONG BEACH, CALIFORNIA 90801 MARKHAM,
ON
L3R 2Z5
1-800-421-1404 (905) 479-4411 1-877-283-5901
http://www.pioneerelectronics.com
DISPUTE RESOLUTION http://www.pioneerelectronics.ca
IN THE U.S.A. -Following our response to
any
initial request to
Customer
Support, should a dispute arise between you and Pioneer, Pioneer makes available its Complaint
Resolution Program to resolve the dispute. The Complaint Resolution Program is available to you without charge.
You
are required to use the Complaint Resolution Program
beforeyou exercise
any
rights under,orseekanyremedies,created byTitle I
of
theMagnuson-MossWarranty-FederalTrade Commission
lmprovementAct
,15U.S.C.2301
et
seq
.
To
use the Complaint Resolution Program call 1-800-421-1404 and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name
of
the authorized Distributor/Dealer from whom the Pioneer product was purchased. After the complaint
has been explained to the representative, a resolution number will be issued. Within 40 days
of
receiving your complaint, Pioneer will investigate the dispute and will either:
(1) respond to your complaint
in
writing informing you what action Pioneer will take, and
in
what time period, to resolve the dispute; or (2) respond to your complaint
in
writing
informing you why it will not take any action.
IN
CANADA-
Call theCustomerSatisfaction Managerat(905)946-7412todiscussyourcomplaintand toobtain a promptresolution.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No. _
_________
_
________
Serial
No.-----
--
----
--
----
PurchaseDate
___
_
_____
_
PurchasedFrom
_________________
_
___
_
______________
_
_______________
__
KEEP THIS INFORMATION AND YOUR SALES RECEIPT IN A SAFE PLACE
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