Piper ATCA-ST Series User manual

CANTILEVER DISPENSERS
for Tray, Rack or Sheet Pan s
Installation and Operating Manual
For service information call 800-544-3057
Please have the following information available before calling. Information can be found
on the identification/certification tag:
•Model Number
•Serial Number
•Date of Purchase
•Part Description and number as shown in parts list
IMPORTANT INFORMATION
READ BEFORE USE
Piper Products, Inc
300 South 84th Avenue
Wausau, WI 54401
Phone: [phone] . FAX: [phone]
This manual contains important safety information concerning the maintenance, use and operation of this product.
Failure to follow these instructions could result in damaging equipment, voiding the warranty, serious injury or even death.
ATCA-ST ASCA-ST2ATCA-ST

TABLE OF CONTENTS
INTRODUCTION
FREIGHT DAMAGE CLAIMS
SAFETY PRECAUTIONS
UNPACKING AND INSTALLATION
MAINTENANCE
GENERAL CLEANING
SPRING TENSION ADJUSTMENT
REPLACEMENT PARTS BREAKDOWN
WARRANTY
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3
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1
Model #
Serial #
Date of Manufacture
Purchased From:

INTRODUCTION
Congratulations! You have just purchased one of the finest pieces of equipment on the market today. Be-
fore installing or operating your new Piper equipment, you should read through this manual. This manual
should be retained for future reference as it contains installation and operating instructions, service tips,
part lists and warranty information.
For your safety, read and follow all cautions and warnings.
FREIGHT DAMAGE CLAIMS
Your Piper equipment was carefully inspected and packed before leaving our factory. The transportation
company assumes full responsibility for safe delivery of this equipment. Piper Products cannot assume
responsibility for damage or loss incurred in transit. Visible damage or loss should be noted on the freight
bill and signed by the person making the delivery.
A freight claim should be filed immediately with the transportation company. If damage is unnoticed or
concealed until equipment is unpacked, notify the transportation company immediately and tell them you
want to file a concealed damage claim. This must be done within five (5) days after delivery was made. Be
sure to retain all packing material and cartons.
WARNING
Adjustments and service work should be performed only by a qualified service technician.
Service is available through Authorized Piper Parts and Service Distributors throughout the
United States. Call or write Piper Products, Inc. for the name of the nearest distributor.
This equipment is intended for commercial use only. Not for household use.
Use of other than genuine Piper replacement parts or service work performed by other than
an authorized Piper service agent will void the warranty.
Do not use any corrosive cleaners. Piper only approves soap and water for cleaning stainless
steel.
2
SAFETY PRECAUTIONS
1. Read all instructions and warranty before operating unit.
2. Equipment should be installed on a solid, level floor.
3. All warnings and operating instructions should be followed.
4. When replacement parts are required, be sure the service technician has parts specified by the
manufacturer, or have the same characteristics as the original part. Unauthorized substitutions may
result in fire, electrical shock or other hazards.
5. This Operators Manual should be retained for future reference.

3
UNPACKING YOUR EQUIPMENT
1. Check crate for damage upon arrival. Make notation on freight bill of any damage.
2. Unpack equipment and check for concealed damage. If damaged, call the freight company immediately
to come and inspect the equipment. Save the crate and packing material for inspection.
MAINTENANCE
To obtain the best performance from your equipment, it should be cleaned daily and maintained in good
condition.
PERSONAL PROTECTION:
Check your company safety and environmental policy before cleaning or servicing.
Safety Tip! : Utilize protective gloves and safety glasses
WARNING: Do not use any chlorinated or highly caustic cleaners, acids, ammonia or other
corrosive cleaners. These may cause corrosion and/or damage to the stainless steel. Piper
only approves soap and water for cleaning stainless steel. Do not allow water to stand in wells
for long periods of time. Well must be emptied and cleaned after every serving period.
GENERAL CLEANING
Stainless Steel and Aluminum:
• Remove all trays
• Wipe entire unit using a clean cloth or sponge with mild detergent.
• Piper only approves soap and water for cleaning stainless steel.
NOTICE: Do NOT use chlorinated cleaners.
CAUTION: Never spray wash unit or use chlorine or other caustic cleaners.

4
SPRING TENSION ADJUSTMENT
1. Remove load from carrier.
2. Unscrew retaining strip (A) from base of unit.
3. Lift front cover (B) to remove.
4. Attach or detach springs from the tray carrier (C) to adjust the carrier to the desired height. Leave
unused springs hanging in unit.
5. Replace front cover and retaining strip.
For more detailed instructions contact Piper technical support at 800-544-3057
A
B
C

5
REPLACEMENT PARTS BREAKDOWN
ITEM
NUMBER PART NUMBER DESCRIPTION
1 CONSULT FACTORY TRAY CARRIER ASSEMBLY
2 CONSULT FACTORY FRONT PANEL
3 CONSULT FACTORY HANDLE ASSEMBLY
4 CONSULT FACTORY SPRING
5 13-101110 CONNECTOR: STEEL CABLE
6 CONSULT FACTORY STEEL CABLE
7 13-101082 PULLEY, METAL BALL BEARING
8 CSTR-4POP CASTER, 4”
9 CONSULT FACTORY RETAINER STRIP, FRONT PANEL
1
2
3
4
5
6
7
8
9
Many components of Piper cantilever dispensers are dependant on the tray size.
Please provide model number when calling to ensure correct part numbers.

PIPER PRODUCTS, INC. LIMITED WARRANTY
Piper Products, Inc. warrants to the original purchaser that its equipment will be free from defects
in the materials and/or parts for a period of 12 months from date of shipment and reported to the
factory.
The purchaser is responsible for having equipment properly installed, operated under normal
conditions with proper supervision and to perform periodic preventative maintenance. Equipment
failures caused by inadequate water quality, improper cleaning, harsh chemicals, or acids are not
covered under warranty.
The manufacturer’s obligation under this warranty shall be the replacement or repair of defective
parts within the warranty period. Excessive labor (more than 1/2 hour) required to access Piper
equipment built into cabinets, tables or structures by others, is NOT covered under labor warranty.
Example: Piper multiple- or single-well food wells. All labor shall be performed during regular
working hours. Overtime premium will be charged to buyer. After thorough examination, the decision
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Any defective parts to be repaired or replaced must be returned to Piper Products, Inc., 300 South
84th Avenue, Wausau, WI 54401, transportation charges prepaid, and they must be properly packed
and tagged. The serial and model number of the equipment and date of original installation of such
equipment must be given. However, after one year we will not assume any responsibility for any
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covered by this warranty. Our obligation hereunder to repair or replace a defective part is the
exclusive remedy for breach of this warranty; and we will not be liable for any other damages or
claims, including consequential damages.
If, upon inspection by Piper Products, Inc. or its Authorized Service Agency, it is determined that
this equipment has not been properly installed or has not been used in an appropriate manner, has
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or other identifying marks have been removed, defaced or changed or the unit has been repaired or
altered by persons other than expressly approved by Piper Products, Inc., the warranty will be void.
If the equipment has been subjected to misuse or misapplication, neglect, abuse, accident, damage

any situation occurs which voids the warranty the manufacturer shall not be liable for any damage to
any person or any property which may result from the use of the equipment thereafter.
Warranty is limited to Piper manufactured products only and does not apply to other equipment
which may be connected to or installed within.
No representative, dealer, distributor or any other person is authorized or permitted to make any
other warranty or obligate Piper Products, Inc. to any liability not strictly in accordance with this
policy.
This warranty is in lieu of all other warranties expressed or implied, including any warranty of
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not be liable to purchaser for any consequential or incidental damages including but not limited to
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any breach of warranty.
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NOTES

Piper Products, Inc
300 South 84th Avenue
Wausau, WI 54401
Phone: [phone] . FAX: [phone]