PiPO fastID User manual

User Manual
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ID station User Manual
Version 7.4.3
Last change : March 2017
User Manual

User Manual
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ID station User Manual
Introduction
This is the user manual of the new fastID, the biometric ID and passport photo
system. This user guide helps you in everyday use. Please check
www.fastID.photo for the latest release information, videos and FAQ.
Please send your questions and comments to [e-mail]
Contents
1. Setting up your system
2. Getting started
3. Take a picture
4. The software will process the picture
5. Quality Check
6. Print
7. Save
8. Email
9. Taking passport of VISA photos for another country
10. Editing the background
Appendix A : load paper and ribbon
Appendix B : How to Read Card mode
Appendix C : How to Camfi

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1. Set up your system
fastID comes in one box, containing:
1. fastID printer
2. brown carton box containing the ID console, cables and accessories
3. Camfi controller [only if ordered]
The Camfi controller is an optional accessory. So you need to order it separately
along with the new fastID passport photo system. A Camfi controller is a WiFi
device that you connect to your camera. It will transfer any image you take
automatically to the fastID.
Setting up your fastID system is quite easy. Unpack everything from the carton
box and follow these simple steps:
Now switch on the ID console. If the software reports “Printer not on-line” and
shows a red exclamation mark on the “Print” button you may have forgotten one
of the above steps or you may have made not loaded the paper and ribbon
properly.
Step 1 : Take the printer, connect it to a power outlet and switch it ON
Step 2 : Load paper and ribbon according to the instructions (appendix A)
Step 3 : Put the ID console on top of the printer and connect it to a power outlet
Step 4 : Use the USB cable to connect the printer to the ID console
Step 5 : Insert the Card reader in an USB port on the right side of the ID console

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2. Getting started
Let’s assume you just finished setting up your system, so it’s up and running and the
printer has plenty of paper and ribbon and is on-line. Your new fastID system is ready
to start processing pictures.
Your ID console will look like this:
A short explanation of the buttons in the startup window:
Network status button. Click this button to see the status of connections
(internet and connection to Camfi) of your fastID. If you’re not
connected to internet you will get a red exclamation mark.
Home button. Click this button to clear the screen and clear the session.
Use this button to prevent the customer’s photo to remain on screen
while the system is idle.
Exit button. Click this button to exit the software and return to the
desktop. This feature may be password protected to prevent users from
leaving the software and entering Windows.

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Options button. Click this button to enter the Options menu.
The options menu has several functions. These are explained in
chapter 9 of this manual.
The Country button. This button show the name of the selected
country template. Every picture that you select will be
processed into a passport photo for that country. Click on this
button to select another country. This feature is very powerful.
Read chapter 10 for more information.
Read Card button. Click this button to start reading photos from
a memory card. First insert the SD card into the reader, then
click. The software will scan the card and show you the last
pictures first. These are explained in chapter 9 of this manual.
Wireless mode button. If you click this button the software will
try to connect to a Camfi controller. The red exclamation mark
appears if you’re not connected to a Camfi controller. The Camfi
controller has its own user manual.
The Open File button. Use this button to manually open a file.
The file may be on a card, in a camera, on an USB drive or in a
folder on the ID console. Also use this button to read a photo
from the archives.
Now before we start taking pictures let’s first check if all is Ok. We can do this by
opening a sample photo. Click on “Open File” and select one of the sample photos:

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The software will process the sample photo into a perfectly aligned passport photo for
“USA Passport”, the selected country template. After the automatic processing the
software will check if the passport photo complies to the requirements for a USA
passport photo. The results are shown as green or red boxes.
Now click on the Print button:
The (78) behind the Print indicates the
remaining number of prints. Probably
you will 300 as you’ve just loaded a
new ribbon and roll of paper into the
printer. Now after you’ve clicked on the
Print button the passport photos aren’t
printed immediately. You will first see
the Print Preview:

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The Print Preview window not only shows you a preview of what will be printed when
you hit the Print button, it also contains information about the printer and the options
you can select or deselect.
You may also select another Print template”. For now, just click Print and the passport
photos will be ready in about 10 seconds.
You have setup your new fastID and printed your first set of passport photos with it.
Now it’s time to start taking pictures.

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Chapter 2. Take a picture
In this manual we will not describe how you should adjust your camera and lighting in
order to make a high quality photo. We will focus on how to get the image from your
camera into the ID console.
fastID supports several ways of importing photos. In this manual we will describe only
two:
1. Read images from a card, the Read Card mode
2. Wireless mode using the Camfi controller
Read Card mode
This is an easy and very reliable way of taking pictures and reading them into the fastID
system. Make sure the SD card is in the camera though😊
Take a couple of pictures. Take out the SD card and insert it into the card reader. The
card reader is a simple USB card reader. If it get damaged somehow it’s easy and cheap
to replace. Now click on the Read Card button. The software will scan the card and will
show the last two pictures you’ve just taken. To see more browse forward and
backwards. Click on a preview to select it for processing.
There are a few things to consider:
-Image rotation : some take pictures in landscape, others in Portrait orientation. If
you need to manually rotate each image every time, you better change the settings
in the software.
-Image size : very large images take a lot longer to process
-Folder : the camera will save the pictures on the SD card in a particular folder. Will
the software always find the correct folder? What to do if the software reports it
cannot find the pictures?
-What happens if the card is full or damaged?
We will answer these questions in Appendix B.

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Wireless mode using the Camfi controller
To work wirelessly we have prepared your fastID to work with
the Camfi controller. This is the best solution for wireless picture
transfer. The Camfi controller is an option. You may decide to
order it along with your new fastID.
Appendix C contains a short setup manual for the CamFi
controller. Please follow these instructions to setup your camera properly.
If you are seeing a red exclamation mark on the “Wireless mode” button the fastID
console is not connected to the Camfi controller! Before you can start taking pictures
you need to resolve this. Follow the instructions in the Camfi manual or read Appendix
C.
Make sure your camera has a memory card inside, otherwise it won’t work! Now take a
couple of pictures and you will see them appear on the fastID console. Click on one of
them to start processing it.
There are a few things to consider when using the Camfi controller:
-The fastID console must have a WiFi connection to the Camfi controller. Otherwise
the images will not transmit. Clicking on the Wireless mode button will force fastID
to make that connection.
-The camera and Camfi controller must be connected (with a short USB cable)
otherwise the Camfi controller cannot access the images
-Image rotation and Image size
-What happens if the card inside the camera gets full?
These and other questions are answered in Appendix C.
If you are interested in the other options please refer to the www.fastid.photo website
and check out the various How to’s.

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Chapter 3. The software will process the picture
Once you have selected a picture the Photomatic software will process it for the
Country you selected. Please wait while the software automatically turns the picture
into a passport photo and subsequently runs a full check!
The biometric engine will automatically detect the face and eyes and will generate a
perfectly aligned passport photo. The result is shown with an “Overlay” on top of it that
will help you to check the face size and position.
Now the software will run a full quality test. It will check if the automatically generated
passport photo meets the official requirements for Image quality, Face size and
position and background color and uniformity. All these requirements are described by
the ICAO, sometimes with extra local requirements.
The results are shown as green or red squares. You can click on the buttons to
further inspect the results of the tests. If one of tests failed the square will be red
and you should click on the appropriate button to check….

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Chapter 4. Check!
Before we Print, Email or Save the passport photo we should make sure the passport
photo is OK and meets all requirements for official passport photos. It is very
important to do this while the customer is still here, preferably still sitting in front of the
camera.
The requirements for passport photos and ID photos are strict. You should check each
and every passport photo before you print it. The software will help you do this.
The software checks every photo on:
•ICAO (ISO/IEC 19794-5) requirements
•Local requirements depending in the selected country
•Face size and position
•Background
Image Quality: means that this passport photo passes all tests related to exposure,
contrast, sharpness, resolution as well as all tests related to biometric data in the photo.
Click on this button the see the results of all tests! You can use these results to fine-
tune your camera and lighting setup.
Face size and position means that the size and position of the face in the passport
photo is OK. You should verify this using the overlay that is drawn over the photo.
Usually the face size is from chin to crown and the overlay will help you to make sure
that is correct. You can manually improve this using the up, down, left, right and “-“ and
“+” buttons around the preview. If you click on this button you will see a few more
buttons for rotating the image.
Background means the background color in the passport photo is OK and there are
no shadows or objects in the background. There are countries that require a white
background, but there are also countries that require a light-grey or blue background.
This test will verify the background is OK. Click on this button to see details of this and
to EDIT the background. This is an advanced feature described in detail in chapter 11.
What to do when a test has failed?
Image Quality : if the Image Quality test fails click on the button to investigate. Usually
the picture needs to be re-taken.
Face size and position : if the Face size and position test failed most likely the picture
you just took is not OK. Sometime users try to get the face size and position right when

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taking the picture. That’s not necessary! When taking the pictures, please make sure the
face size is not too large and centered (see examples below)
Captured OK. Too much zoom. Captured too low and too high.
Now if you have taken the pictures with this in mind, you can always edit the Face size
and position afterwards using the buttons around the preview.
Up, Down, Left and Right : move the face position.
+ and - : zoom in or out, make the face size smaller or larger.
Background : If the background test fails the measured background color does not
meet the requirements of the selected country. For example the preferred background
color for Canadian passport photos is white. The preferred background color for
passport photos for the UK is light gray. If you capture an image using white
background and you select UK as country you will get a background error. You may
use the background tool to change the background color. Click on the button to start
this sophisticated tool. Please read the “How To : background tool” for a more elaborate
and detailed description how to do this.
Remember that software helps you checking the passport photo. But the final decision
to print or to capture another image is up to you! The software will allow you to print
or save a passport photo even if one of the tests failed (note that this is a System
setting so it may be the case that you are not allowed to print or save a rejected photo).

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Chapter 5. Print
Printing the photo is really simple. Click on the "Print" button . Now you’ll see a
preview of what will be printed. This depends on the selected print “template”.
fastID contains many print templates. If you want to select another print template,
instead of printing the default one, click on “Previous” or “Next”.
To print the preview just click on the “Print” button. You can also print the ICAO test
report of this passport photo.
There are a few options such as “oversized” (print the passport photos a little larger) or
with cutmarks. The DUO is an option to print two sets of ID photos on one sheet of
paper. This option is typically used to print ID photos of someone with and without
glasses or to print official passport photos and a “nice” photo with a smiling person.

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Chapter 6. Save
The Save option is designed to provide a digital copy of the passport photo. You will
save the passport photo as a JPEG file on a memory card, USB stick or on another
storage device.
Saving is as easy as printing. Just click on “Save and ID station will present the save
option in a new window:
Click on “Save” to save the ID photo as a JPEG file. The can change the
-file name
-destination folder (such as USB stick or memory card)
-file size
The country template (displayed in red) will contain information about the preferred file
size, so if you change it you should be sure that the new file size meets the
requirements.
When starting the Save tool the Photomatic software will check if the destination folder
exists. If not, you will be shown a warning (and the field will be orange just as in the
example above). So if the destination is a drive letter for SD card or USB sticks better
make sure the card is inserted in the reader.

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Chapter 7. Email
Instead of saving the JPEG file on a memory card or USB drive you can send it
immediately using Email.
fastID has a great and powerful function to Email passport photos. (you need to be on-
line to use this tool) Click on the “Email”button to start the tool.
Note : Remember that the passport photo you will be emailing is processed for a
particular country. For example if you have selected “Canada Passport” as country the
photo you will be emailing is processed and formatted for a Canada passport
application (50x70). If you need to Email an ID photo for another application, such as a
greencard for the US, first change the country selection to “USA greencard”!
Most fields in the Email tool are preset with default values. The selected country is
shown in red to emphasize that it is processed and checked for this application (only!).
Just enter the Email address. You may enter this using the keyboard or select one of the
preset Email addresses from the list (click on the dropdown list to see these).
Click on “Send” to send the JPEG file to the Email recipient. The file name, size and
format are preset according to the information on screen. You can edit the size if you
like. Note : Some application require a minimum or maximum file size. That’s why the
file size is calculated and shown.

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You may decide to change the default Email settings for all
countries, or may be just for one particular country. No
problem, that is possible. All this and more (such as the
setup button and how to change the preset fields) is
described in the How to Email manual.
Email and Camfi and Internet
In order to use Email you need an internet connection. There are two ways of
connecting your fastID console to internet:
-wired : connect an internet cable to the UTP port of the ID console
-wireless : connect to a WiFi internet network.
Now the wired internet option is easy and doesn’t need any changes to the system.
Camfi and wired internet can work side by side without any problem.
If you do not have wired internet, only wireless, then you need to adjust some settings
in the fastID software to be able to use Camfi and Wireless Internet side by side. The
fastID software is able to switch between two networks, but you need to specify the
name and password of the network. For this you need to go to Options and select
System Settings. Then click on the button Scan Folder Settings:
Here you see the option you should use and full in:

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Select the option “Auto switch to WiFi internet” and fill in the SSID (name of the WiFi
network) and the password.
Now if you have entered this information correctly every time you click on the Email
button the fastID will automatically switch to WiFi internet in order for you to be able to
send an email.
Once you’’ve sent it and closed the Email window fastID will switch back to the Camfi
network.
It’s important to be sure that the ID console has a connection to the WiFi internet
network. Therefore we advise to first make a connection in Windows. Exit the fastID
software, go to Windows network settings and make a connection to the WiFi internet
network. When connection is made start a browser (Edge, Internet Explorer) to make
sure.
This button will show a red exclamation mark is you’re not on-line.
Click on the button to get an overview of the status.

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Chapter 8. Taking passport of VISA photos for another country
Passport photos vary between countries. Some are 35x45 mm, others are 2”by 2”.
Some require a white background, others a grey or even blue background. fastID
has templates for almost every country and other applications such as drivers
licenses, taxi permits and much more.
To take a passport photo for another country first select that template. Click on
the country button:
A new window will open showing a list of all available country templates. In fact
this window can be viewed in two modes: with flags or in lists (example below):
The checkbox upper left (New Layout) will switch between the two modes.
Click on the template you need and click on the “Select” button. For example if
you to take a passport photo for a German passport, goto G, expand and select
Germany Passport.
Now take pictures as usual. Select a preview and the software will process the
photo according to the requirements in the country template you just selected:

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You’ll see the different face size and position. Also the size of the passport photo
has changed to 35x45 mm. If you click on Print you will see that the Print Preview
has also changed to a different layout. It’s all done just by selecting another
country template!
If the background color is rejected (because it’s white and the country template
specifies it should be gray) you will see a red box. Click on it and you will start the
Background tool.
Chapter 9. The Background tool
The Background tool is designed to check and improve the background color of
the passport photo. This may be necessary when taking passport photos for other
countries.
The tool opens in a new window showing two previews and a few options.

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You may edit the background using the “Auto Change”option or you can edit the
background manually through the button “Manual Change”. You can try them
both if you like.
The results are shown on screen, see the example above.
Please read the “How to use the Background tool”for much more information.