Pivot SURFACE PRO X User manual

21.
Better Connection. Better Protection.
[ Issued 11.15.2021 Version R01 ]
USER GUIDE
SURFACE PRO X
For Microsoft Surface Pro 4 / 5 / 5 LTE / 6
PIVOT spX

2.
SURFACE PRO X | User Guide
For Microsoft Surface Pro 4 / 5 / 5 LTE / 6
Your PIVOT case is designed to provide superior device protection while combining
functionality and aesthetics. Following the recommendations in this guide will ensure
maximum performance with proper use of the case.
WARNING: Before removing your device from your PIVOT case, refer to the instructions
in this guide or on pivotcase.com to avoid damaging your device or case.
NOTE: Your PIVOT case will hold your device firmly on all sides in order to protect it from
accelerated impacts and other hazards. Once installed, your device is not intended to be
easily removed.
Read Before Use
Thermal Control
Tough Protection
Air Cushion Lightweight
Easy Setup Stylus Support

3.
The PIVOT Surface Pro X model (SPX) is compatible with multiple generations of the Microsoft
Surface Pro tablet. Before attempting to install your device, refer to the information below to
confirm compatibility. The PIVOT SPX supports the following devices:
Supported Devices:
Surface Pro 4
Surface Pro 5
Surface Pro 5 LTE
Surface Pro 6
Note:
Not compatible with the Microsoft Surface Pro X device,
which is a dierent device type released after the PIVOT SPX case model.
Device Compatibility
DEVICE INSTALLATION
Did You Know?
Not all SPX compatible devices share the same
features or locations of buttons, speakers and
cameras. For this reason, the access openings in
the SPX case are designed to accommodate the
features of all compatible device types.

4.
Align the device camera and buttons with the
corresponding access points in the case body and press
the corners of the device into the case beginning with
the camera and button area. The device will snap
securely into the case’s perimeter seal.
Installing Device
Beginning with the bottom edge near the
charging port, press firmly using your thumbs to
disengage the case seal. Continue carefully
pressing around the edges of the case to release
the device in the order shown. Do not attempt to
pry or force the device from the case.
1. Start at the bottom and move left.
2. Continue around the top edge.
3. Release the right edge to remove device.
!WARNING!
Do not use excessive force or
tools of any kind during install or
removal of device. Doing so may
cause damage or personal injury.
!Pro Tip!
If the cases does not snap easily onto
the device, double check the alignment
of the camera and buttons.
Removing Device
Bottom
Right
Left
Top

5.
PIVOT SCREEN COVER
Installing The Screen Cover
To install the PIVOT Screen Cover, position the case and cover in landscape orientation, with the volume
and power buttons of the device in the upper left corner, as illustrated above with the device screen facing
you. Align the corners of the PIVOT case and Screen Cover and press to fit.
!Pro Tip!
Place the PIVOT case on a flat
and level surface when
aligning and installing the
Screen Cover until you are
comfortable and familiar
with the installation process.

6.
Once the PIVOT Screen Cover and case body are properly aligned, with the corresponding access
points in the case body and cover aligned with the buttons of the device, press the corners of the
Screen Cover down onto the case body. The Screen Cover engages with the case body to hold firmly
in place by gripping the three locations illustrated above, as follows:
1. Upper-Right Corner
2. Lower-Right Corner
3. Left-Center Locking Tab
Note: You may secure the engagement
points in any order.
Installing The Screen Cover
Release the Left-Center Locking Tab to quickly and
easily remove the Screen Cover with one hand.
Removing The Screen Cover
!Pro Tip!
Store your Screen Cover in a safe and
memorable location when not in use to
avoid damage or loss.
Did You Know?
A small window slot near the locking tab
allows you to confirm the device screen is
powered on or o at a glance.
3
1
2

7.
PIVOT KICKSTAND
!Pro Tip!
Once open, adjust the angle of the PIVOT
Kickstand evenly on both sides to prevent
unnecessary wear. Do not bend or adjust
the left and right sides independently.
The PIVOT Kickstand is built into the
back of the case body. Please take
time to identify and become familiar
with the key features of the PIVOT
Kickstand before use:
1.) Hinge(x2)
2.) Leg (x2)
3.) Snap-Closure (x2)
4.) Center Finger Tab
Kickstand Key Features
Locate the Center Finger Tab and lift gently. Apply
constant force while lifting to disengage the two
Snap-Closures, which are located to the left and
right of the Center Finger Tab. An audible “Click”
may be heard as the closures release.
Opening The Kickstand
1.)
2.)
4.) Center Finger Tab
1.) Hinge
2.) Leg
3.) Snap-Closure 3.)

8.
Adjust the viewing angle of the PIVOT
Kickstand by rotating the left and right
Legs of the kickstand evenly to the desired
position.
The PIVOT Kickstand Hinges provide a
preset resistance force, which supports a
range of viewing angles up to 120-degrees.
Do not force the kickstand beyond this
point to avoid damage.
Adjusting Viewing Angle
To use your device in portrait orientation,
simply open and rotate the kickstand
approximately 90-degrees until both legs of
the kickstand are even and perpendicular to
the case body, and place on a flat, stable
surface. Only one viewing angle is available
in portrait mode.
Portrait Viewing Mode
!Pro Tip!
Use the Screen Cover when in portrait viewing
mode to improve stability. The non-slip
interior surface of the Screen Cover is designed
to provide additional grip in both portrait and
landscape viewing modes.
Did You Know?
The Screen Cover serves as a
flat, non-slip surface for the
case when in viewing mode. Screen Cover

9.
To close the PIVOT Kickstand, rotate it from
any open angle until it is nearly in the
closed position, or at a 0-degree angle,
parallel to the case body.
Press or squeeze the Snap-Closures on both
the left and right side of the kickstand. The
closures are identified by the padlock icons.
You may hear an audible “click” when the
closures engage with the case body.
Closing Kickstand
The I.D. Label Area is located on the case back behind the Kickstand.
Recommended Label Template: Avery 5167.
I.D. Label Area
Label Area
5.9-inch x 0.6-inch

10.
The PIVOT Kickstand is durable if used
as intended. However, it can be
damaged if misused and put under
repeated stress.
Do not attempt to force the PIVOT
Kickstand beyond the maximum
120-degrees of rotation or adjust the
Legs independently. Doing so may
result in damage to the Kickstand,
hinges, and case body.
Incorrect Use
!
WARNING!
Do not use excessive force
when opening, closing, or
adjusting the kickstand, or
attempt to force the kickstand
beyond its intended range of
motion. Damage resulting from such
misuse is not covered under warranty.
!
!

11.
PIVOT KEYBOARD COVER
WARNING: Your PIVOT Keyboard Cover is designed to hold your
Surface Type Cover device securely to protect against
accelerated impacts. Once installed, your device will be held
firmly. It is not intended to be removed easily. Do not use
excessive force or tools of any kind during installation or
removal of device. Doing so may cause damage or personal
injury. If you need to remove your device, please refer to this
document or visit PIVOT online for instructions to avoid
unnecessary damage to your device and PIVOT product.
Read Before Use
Position the PIVOT Keyboard Cover upright as shown atop a
smooth table surface. Align the device above the Keyboard
Cover as illustrated. Slowly lower the device into place until the
left and right sides begin to engage with the Keyboard Cover.
Preparing For Install
Beginning with either the left or right edge, grip
the device with thumbs placed just above the
side locking tabs of the Keyboard Cover.
1.) Press the soft fabric edges of the device
downward and begin feeding the device slowly
into the locking tabs.
2.) Alternate feeding the device into the left and
right locking tabs in small increments. Rock left
and right with each small increment atop the
table surface.
3.) Continue applying light pressure to feed the
device into the locking tabs. When fully
inserted, tap the upright assembly gently on the
table surface to seat the final locking tabs.
Installing Device
!Pro Tip!
Ensure the edges of the device are folded
downward, away from the user while
incrementally feeding into the locking tabs. If
an edge is folded upward or bunching occurs,
reverse slightly and try again.

12.
Removing the device from the PIVOT Keyboard Cover requires subtle movements made with care.
It is not designed to easily disengage. Please follow the steps listed below:
1.) Beginning with the left edge, grip the device by the upper left corner and pull gently upward.
Repeat on the right edge and alternate between left and right until the device is free of the lower
locking tabs.
2.) Once free of the lower locking tabs, change hand position and grip as illustrated. Alternate
feeding the device upward through the left and right locking tabs in small increments. Use a
forefinger to fold the soft edge of the device down and guide it gently through the locking tabs
while pressing with the thumb.
3.) After feeding the edges of the device through the locking tabs, pull apart gently to separate.
Removing Device
!WARNING!
Do not attempt to simply pull the device and PIVOT Keyboard Cover apart.
Follow the instructions provided for carefully removing the device. Do not use
excessive force or tools of any kind during installation or removal of device.
Doing so may cause damage or personal injury.
!Pro Tip!
Take care and be gentle. As with
install, ensure the soft edges of
the device are not bunching or
folding the wrong way.

13.
SURFACE PEN COMPATIBILITY
This PIVOT case supports the Microsoft Surface Pen and can hold other styluses of similar sizes. The
PIVOT Pen Grip connects and protects the Surface Pen when not in use.
Stylus Support
The Microsoft Surface Pen and similarly sized styluses snap firmly into the PIVOT Pen Grip for secure
storage when correctly installed in the orientation illustrated.
The Pen Tip Cradle* helps prevent accidental release of the Apple Pencil.
Pen Grip

14.
PIVOT ACCESSORY SLOTS
This PIVOT case is compatible with select PIVOT accessories, such as the PIVOT Hand Strap. The
Accessory Slots are located to the left and right of the clip with removable rubber inserts. Refer to
the accessory product instructions for information on installation and removal of accessories.
Accessory Slots
Accessories are available for select cases
featuring PIVOT Accessory Slots.
The PIVOT Hand Strap (sold separately)
is illustrated here.
Accessory Products
1 2
1 2

15.
MOUNTING SOLUTION GUIDE
Your PIVOT case is compatible with a variety of patented PIVOT
Mounting Systems. Before connecting your PIVOT case to the
mount, secure the mount in its desired location and adjust it to the
desired orientation and tension. Position the mounting plate to be
parallel to the case during installation, then connect the case to the
mount following the steps below:
1. Position the PIVOT case above the mounting plate and ensure all
corners of the mounting plate are below the widest opening of the
mounting channel on the case body. If it is not possible to mount the case
from above the mounting plate, rotate the case and install from below or
the side.
2. Slide the case mounting channel on to the mounting plate. The mounting
plate will be guided into the case mounting channel until the clip engages the
mounting plate, completing the connection with an audible “CLICK.”
3. Depress the PIVOT Clip and reverse the process above to disconnect the case from
the mount.
WARNING! The mounting plate should slide smoothly into the case mounting channel
with very little resistance. If you encounter resistance, the mounting plate may be
misaligned. Do not force the case on to the mount or damage may occur. Gently remove the
case from the mounting plate, confirm correct alignment, and reattempt installation.
Universal Mounts
Did You Know?
PIVOT’s unique mounting
systems are universal and
interchangeable, ensuring
your PIVOT case will securely
connect to every standard
PIVOT mount: past, present,
and future.

16.
!Pro Tip!
It is not necessary to depress
the clip during install. If the clip
is depressed and held in the
release position, there will not
be an audible “Click!” to
confirm proper installation.
!Pro Tip!
If you feel resistance on the
mounting plate as it enters
the mounting channel, you
may be engaging the “speed
bumps” along the outer
edges. They are designed to
provide tactile feedback,
which indicates
misalignment.
PIVOT’s audible “Click!” engagement indicates the case is properly and securely connected
to the mount. If there is no “Click!” during installation, the case may be misaligned, and
you should reattempt installation.
Click! Connection
Shown below is an example of an incorrect alignment of the mounting plate and PIVOT
case. The clip is not properly engaged with the mounting plate and is not holding the case
in the locked position. The mounting plate is not fully inserted into the mounting channel
and will not support the weight of the case and device.
Incorrect Mount Alignment
!

17.
PIVOT CLIP REPLACEMENT GUIDE
1
Pivot Clip
2
Hinge Pin
3
Hinge Cap
4
Flex
Spring
Before beginning any clip replacement
procedure, please ensure you have a
compatible Pivot Clip Kit. This PIVOT
case uses the PCK-2 Assembly, Gen 2.0. It
is not compatible with older versions of
the PIVOT clip.
Getting Started
Required:
1 Unit PCK-2 Assembly, Gen 2.0
1pc Pivot Clip
1pc Hinge Pin
1pc Hinge Cap
1pc Flex Spring
Remove Hinge Cap
a) Remove device. Follow instructions on pivotcase.com for your case and device type.
b) Remove the hinge cap using the blunt tip of needle-nose pliers and mild leverage to
pry the small cap o. There is a short flange on the edge of the cap for this purpose.

18.
!Pro Tip!
After the hinge pin has been
removed, relieve pressure on
the clip slowly until the spring
is no longer under tension. This
will ensure the clip and spring
can be removed safely.
f) Install new clip, hold it down
firmly while applying even
pressure.
g) Reinstall hinge pin, ensure it is
inserted all the way.
h) Replace hinge pin cap... DONE!
Installing New Clip
c) With one hand, hold the clip firmly against the case, apply even pressure to the clip.
d) Using pliers with other hand, pull the hinge pin out. (Be careful, the clip is under spring tension.)
e) Remove clip while holding the spring in place. Replace spring if necessary.
Removing Hinge and Clip

19.
TECH SPECS (For Reference Only)
Interior View:
Orthographic Views:

20.
Thank you.
To learn more about your PIVOT case, please visit pivotcase.com for instructional videos, product
support and additional information about PIVOT products. You’ll find valuable online resources
provided to enhance your user experience and see the complete line of PIVOT products.
Additional Information
Learn more at:
PIVOTCASE.COM
TM and © 2021 FlyBoys. All rights reserved.
Designed in USA. Printed in USA.
PIVOT SUPPORT
If you have questions please contact PIVOT Support.
[email protected]
www.pivotcase.com/support
1-888-4-FLYBOYS (1-888-435-9269)
www.youtube.com/c/pivotcasevideo