PIXELHUE P20 User manual

User Manual
All-New Event Presentation
Switching Solutions
Event Presentation Switchers P20/P10/Q8
Event Management Software PixelFlow
Event Controllers U5/U5 Pro

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Copyright © 2023 Pixelhue Technology Ltd. All Rights Reserved.
No part of this document may be copied, reproduced, extracted or transmitted in any form or by any
means without the prior written consent of Pixelhue Technology Ltd (hereinafter referred to as
PIXELHUE).
Trademarks
is a trademark of Pixelhue Technology Ltd.
Brand and product names mentioned in this manual may be trademarks, registered trademarks or
copyrights of their respective holders.
Statement
Thank you for choosing PIXELHUE products. This document is intended to help you understand and use
the products. PIXELHUE may make improvements and/or changes to this document at any time and
without prior notice. If you experience any problems in use or have any suggestions, please contact us
via the contact information given in this document. We will do our best to solve any issues, as well as
evaluate and implement any suggestions.
This document could contain technical inaccuracies or typographical errors. Changes are periodically
made to the information in this document; these changes are incorporated in new editions of this
document.
The latest edition of user manuals can be downloaded from the PIXELHUE website www.pixelhue.com.

All-New Event Presentation Switching Solutions
User Manual
Contents
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Contents
Contents.............................................................................................................................................................ii
1 General........................................................................................................................................................... 1
About This Manual................................................................................................................................ 1
Version History...................................................................................................................................... 1
Symbols and Pictures........................................................................................................................... 1
2 Safety ............................................................................................................................................................. 2
General Considerations ........................................................................................................................ 3
2.1.1 General Safety.............................................................................................................................. 3
2.1.2 Environmental Requirements...................................................................................................... 3
2.1.3 Device Safety ............................................................................................................................... 3
2.1.4 Personal Safety............................................................................................................................ 4
Device Carrying ..................................................................................................................................... 4
Device Mounting ................................................................................................................................... 5
2.3.1 Mounting on a Desktop ............................................................................................................... 5
2.3.2 Mounting into a Rack................................................................................................................... 5
2.3.3 Grounding..................................................................................................................................... 6
Cable Requirements.............................................................................................................................. 6
2.4.1 Power Cords................................................................................................................................. 6
2.4.2 Signal Cables ............................................................................................................................... 7
2.4.3 Miscellaneous.............................................................................................................................. 7
Electrical Safety .................................................................................................................................... 7
2.5.1 Battery .......................................................................................................................................... 7
2.5.2 Electromagnetic Interference ..................................................................................................... 8
2.5.3 Anti-Static..................................................................................................................................... 8
Unpacking and Inspection.................................................................................................................... 8
2.6.1 Unpacking .................................................................................................................................... 8
2.6.2 Inspection..................................................................................................................................... 8
Device Labels ........................................................................................................................................ 8
Notes and Cautions .............................................................................................................................. 9
2.8.1 Installation Notes......................................................................................................................... 9
2.8.2 FCC Caution ............................................................................................................................... 10
2.8.3 Others ......................................................................................................................................... 10
3 Terms and Definitions................................................................................................................................. 11
4 Overview....................................................................................................................................................... 13

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Solution Overview ............................................................................................................................... 14
Control Overview................................................................................................................................. 17
Initial Inspection.................................................................................................................................. 17
5 Hardware Introduction ................................................................................................................................ 19
P20 Hardware Introduction ................................................................................................................ 20
5.1.1 Front Panel................................................................................................................................. 20
5.1.2 Rear Panel .................................................................................................................................. 22
P10 Hardware Introduction ................................................................................................................ 24
5.2.1 Front Panel................................................................................................................................. 24
5.2.2 Rear Panel .................................................................................................................................. 27
Q8 Hardware Introduction .................................................................................................................. 30
5.3.1 Front Panel................................................................................................................................. 30
5.3.2 Rear Panel .................................................................................................................................. 30
6 Menu Operations......................................................................................................................................... 36
P20/P10 Menu Operations................................................................................................................. 37
6.1.1 Startup and Shutdown............................................................................................................... 37
6.1.2 Home Screen.............................................................................................................................. 37
6.1.3 Input............................................................................................................................................ 40
6.1.4 Output......................................................................................................................................... 48
6.1.5 Layer ........................................................................................................................................... 56
6.1.6 Display ........................................................................................................................................ 69
6.1.7 Preset ......................................................................................................................................... 72
6.1.8 Multiviewer (MVR) ..................................................................................................................... 73
6.1.9 Network ...................................................................................................................................... 74
6.1.10 Advanced ................................................................................................................................. 75
6.1.11 Mode......................................................................................................................................... 84
6.1.12 About Us................................................................................................................................... 85
6.1.13 Language.................................................................................................................................. 85
Q8 Menu Operations........................................................................................................................... 86
6.2.1 Startup and Shutdown............................................................................................................... 86
6.2.2 Home Screen.............................................................................................................................. 86
6.2.3 Network Settings ....................................................................................................................... 88
6.2.4 Device Information .................................................................................................................... 88
6.2.5 Advanced Settings..................................................................................................................... 89
6.2.6 Language.................................................................................................................................... 94
6.2.7 About Us..................................................................................................................................... 94
7 Event Management Software PixelFlow.................................................................................................... 95
Software Installation and Connection ............................................................................................... 96
7.1.1 Software Installation ................................................................................................................. 96
7.1.2 Software Connection................................................................................................................. 96
Project Management .......................................................................................................................... 97

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7.2.1 Create New Projects.................................................................................................................. 97
7.2.2 Import Projects .......................................................................................................................... 98
7.2.3 Export Projects........................................................................................................................... 99
Device Management ......................................................................................................................... 100
7.3.1 Enter Device Configuration Page............................................................................................ 100
7.3.2 Configure Device Properties ................................................................................................... 101
7.3.3 Configure Input Properties...................................................................................................... 107
7.3.4 Configure Output Properties ................................................................................................... 116
Screen Configuration ........................................................................................................................ 119
7.4.1 Configure Screens ................................................................................................................... 120
7.4.2 Configure Screen Properties................................................................................................... 121
Layer Operation................................................................................................................................. 128
7.5.1 Add Layers ............................................................................................................................... 128
7.5.2 Manage Gallery ........................................................................................................................ 130
7.5.3 Configure Layer Properties ..................................................................................................... 130
MVR (Multiviewer)............................................................................................................................. 137
7.6.1 Configure MVR Layout ............................................................................................................ 137
7.6.2 Configure MVR Properties ...................................................................................................... 138
Preset Management ......................................................................................................................... 140
Screen Maintenance ......................................................................................................................... 141
7.8.1 Device Maintenance ................................................................................................................ 141
7.8.2 Diagnostics .............................................................................................................................. 142
Software Settings.............................................................................................................................. 143
7.9.1 Switch UI Language................................................................................................................. 143
7.9.2 Configure Input View ............................................................................................................... 143
7.9.3 Export Software Logs .............................................................................................................. 143
7.9.4 View Software Info .................................................................................................................. 143
8 U5/U5 Pro Event Controllers..................................................................................................................... 144
Introduction ....................................................................................................................................... 145
Hardware Introduction...................................................................................................................... 145
8.2.1 2.2.1 Front Panel...................................................................................................................... 145
8.2.2 Rear Panel ................................................................................................................................ 147
Device Operations............................................................................................................................. 149
8.3.1 Basic Operations...................................................................................................................... 149
8.3.2 Startup and Shutdown............................................................................................................. 149
8.3.3 Main Touchscreen................................................................................................................... 150
8.3.4 Device Buttons......................................................................................................................... 150
8.3.5 Screen Buttons......................................................................................................................... 151
8.3.6 Input Source Buttons............................................................................................................... 152
8.3.7 Layer Buttons........................................................................................................................... 153
8.3.8 Preset Buttons ......................................................................................................................... 154
8.3.9 Function Control Area ............................................................................................................. 155

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8.3.10 Camera and Timecode Control Area.................................................................................... 156
8.3.11 Smart Touchscreen ............................................................................................................... 157
8.3.12 Number Buttons .................................................................................................................... 160
8.3.13 Switching and Control Area .................................................................................................. 161
8.3.14 MIDI Module Area.................................................................................................................. 162
8.3.15 Power Button ......................................................................................................................... 163
8.3.16 T-Bar ....................................................................................................................................... 163
8.3.17 Keyboard ................................................................................................................................ 164
8.3.18 Drawers .................................................................................................................................. 164
ASpecifications ........................................................................................................................................... 165
A.1 P10/P20 Specifications ................................................................................................................... 165
A.2 Q8 Specifications.............................................................................................................................. 166
A.3 U5/U5 Pro Specifications................................................................................................................. 167
BSupported Resolutions ............................................................................................................................. 168
B.1 P20/P10............................................................................................................................................. 168
B.2 Q8....................................................................................................................................................... 169
B.3 U5/U5 Pro.......................................................................................................................................... 169

Event Presentation Switching Solution User Manual
1 General
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1 General
Overview
About This Manual
Version History
Symbols and Pictures

Event Presentation Switching Solution User Manual
1 General
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About This Manual
This user manual describes how to operate the P20/P10/Q8 seamless switchers and
U5/U5 Pro event controllers, as well as how to use the matched all-new event
management software PixelFlow. This manual is designed to be a reference for your
daily use of our products. It contains a complete description of the hardware and
control software.
Note
Always check for the latest version of all documents at www.pixelhue.com.
Version History
Version
Date
Changes
V 1.0.0
2023-06-30
First release
Symbols and Pictures
Symbol Overview
Danger
Indicates a hazard with a high level of risk, which if not
avoided, will result in death or serious injury.
Warning
Indicates a hazard with a medium or low level of risk, which if
not avoided, could result in minor or moderate injury.
Caution
Indicates a potentially hazardous situation, which if not
avoided, could result in equipment damage, data loss,
performance degradation, or unexpected results.
Note
Provides additional information to emphasize or supplement
important points of the main text.
Picture Overview
Images and pictures given in this manual are used for illustration purposes only. The
actual product may vary due to product enhancement. The content of the images can
be slightly different from reality, such as device types, installed modules, form and
position of software windows on the screen.

Event Presentation Switching Solution User Manual
2 Safety
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2 Safety
Overview
General Considerations
Device Carrying
Device Mounting
Cable Requirements
Electrical Safety
Unpacking and Inspection
Device Labels
Notes and Cautions

Event Presentation Switching Solution User Manual
2 Safety
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General Considerations
To ensure that you can use this product correctly and safely, please be sure to
observe the following precautions:
Before performing any operation, make sure that you have read all the operating
instructions provided by the device, especially the instructions that may
endanger the personal safety and device safety, such as dangers, warnings and
cautions, to minimize the probability of accidents.
All the operations must conform to local safety codes. When the safety and
precautionary measures described in this manual conflict with local safety
codes, please follow the local codes.
The personnel responsible for installing and maintaining the device must be
professionals who have been trained and have mastered the correct operation
methods and all safety precautions. Only trained and qualified personnel can
perform device installation and maintenance.
This device must be used in an environment that meets the design
specifications; otherwise, it may cause device failure. The resulting device
function abnormalities or component damage, personal safety accidents,
property losses and other situations are not included within the scope of the
device warranty.
2.1.1 General Safety
When operating the device, you must strictly abide by the local laws and
regulations. The safety precautions described in this manual are only a
supplement to the local safety laws and regulations.
The "Danger", "Warning" and "Caution" items described in this manual are only
supplementary instructions for all safety precautions.
To ensure personal and device safety, please strictly follow all the safety
precautions on the device labels and described in this manual when installing
the device.
2.1.2 Environmental Requirements
Ensure adequate air flow in the equipment room.
Take necessary measures to prevent dust, water and static electricity.
Avoid long-term direct sunlight.
Keep the device away from heat and ignition sources.
Do not place the device in an explosive atmosphere.
Do not place the device in a corrosive environment.
Do not place the device in a strong electromagnetic environment.
2.1.3 Device Safety
Before operating, fix the device on the floor or other stable objects, such as a
wall or mounting bracket.