PlayMakar PRO-1000 User manual

INDICATIONS AND CONTRAINDICATIONS
Read this instruction manual before operation. Be sure to comply with all “CAUTIONS” and “WARNINGS” in this manual.
Failure to follow and implement according to the use and operating instructions can cause harm to the user or device.
The device is intended for over-the-counter use. If you have medical questions we strongly encourage you to consult
with your physician regarding indications for use of this device.
What is TENS?
TENS stands for transcutaneous electrical nerve stimulation. This TENS unit is intended to deliver electrical current to
electrode pads applied to your skin to relieve pain associated with sore or aching muscles.
What is EMS?
EMS stands for electrical muscle stimulation. This electric muscle stimulator is used to stimulate healthy muscles to
improve muscle strength and performance.
Indications for Use
The PlayMakar®Pro Strength & Recovery System is a muscle stimulator for active treatment as per intended use:
• For temporary relief of pain associated with sore and aching muscles in the lower back due to strain from exercise or
normal household and work activities. (Choose TENS programs P1 through P7)
• For temporary relief of pain associated with sore and aching muscles in the upper and lower extremities (arm and/or
leg) due to strain from exercise or normal household and work activities. (Choose TENS programs P1 through P7)
• For symptomatic relief and management of chronic, intractable pain, and relief of pain associated with arthritis.
(Choose TENS program P8)
• For use by healthy adults for the stimulation of healthy muscles to improve or facilitate muscle performance.
(Choose EMS programs P1 through P6)
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TABLE OF CONTENTS
INDICATIONS AND CONTRAINDICATIONS ................................................................................................................................................................................................................................ 2-4
WARNINGS AND PRECAUTIONS………………………………………………............................................................................................................................................................................................................... 4-10
WHAT'S INCLUDED ………………………....……………………………............................................................................................................................................................................................................................................ 11
DEVICE FEATURES ………………………....…………………………….............................................................................................................................................................................................................................................. 12
ABOUT RECHARGEABLE BATTERIES ……………….……..…………………..................................................................................................................................................................................................... 13
USING THE AC ADAPTER TO CHARGE REMOTE AND RECEIVER PODS ......................................................................................................................................... 14-16
STEP BY STEP OPERATION GUIDE FOR TREATMENT ……..………………….................................................................................................................................................................... 17
• Preparing the Skin ……………………………………………………....................................................................................................................................................................................................................................... 17
• Attach Electrode Pad to Receiver Pod …………………………………………………………………............................................................................................................................................................... 17
• Attach Pod and Electrode Pad to Your Body …………………………………………………………………............................................................................................................................................. 17
• Turning On & Off Receiver Pod(s) …………………………….………………………………................................................................................................................................................................................. 18
• Turning On & Off Remote…………………………………………………………............................................................................................................................................................................................................... 18
• Selecting TENS or EMS Mode .…………………………………………………………………….................................................................................................................................................................................... 19
• Selecting Therapy Program .……………………………………………………………………........................................................................................................................................................................................... 19
• Selecting Treatment Minutes ….………………………………………………........................................................................................................................................................................................................ 20
• Selecting Intensity Level …………………….................……………………………....................................................................................................................................................................................................... 20
CARE AND MAINTENANCE…………………………………………………............................................................................................................................................................................................................................. 21-22
ELECTRODE PAD PLACEMENT……………………………………............................................................................................................................................................................................................................... 23
TENS PROGRAMS ……………………………………................................................................................................................................................................................................................................................................... 24
EMS PROGRAMS ……………………………………....................................................................................................................................................................................................................................................................... 25
POD CHANNEL PAIRING (FOR ADVANCED USERS)....................................................................................................................................................................................................... 26-27
TECHNICAL SPECIFICATIONS ……………………………………………………............................................................................................................................................................................................................... 28-29
TROUBLESHOOTING.………..……………………………………………….….................................................................................................................................................................................................................................... 30-31
RADIO FREQUENCY WIRELESS INFORMATION ………………………………………………….............................................................................................................................................................. 32-33
INFORMATION ABOUT ELECTROMAGNETIC COMPATIBILITY ………........................................................................................................................................................... 34-37
FCC INFORMATION ……………………………………………………………….................................................................................................................................................................................................................................... 38
WARRANTY…………………………………………................................................................................................................................................................................................................................................................................... 39
REGISTER YOUR DEVICE ………………….................................................................................................................................................................................................................................................................. 41
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CONTRAINDICATIONS
• Do not use this device if you have a cardiac pacemaker, implanted debrillator, or any other implanted electronic
device. Such use could cause electric shock, burns, electrical interference, or death.
• Do not use this device if you have undiagnosed chronic pain.
• Do not use this device if you are pregnant. The safety of TENS or EMS over a pregnant uterus has not been determined
or established.
• Do not use this device if you have cancer. The effects of electronic stimulation on cancerous tissue is unknown.
• Do not use this device if you are under medical supervision for cognitive dysfunction, as you may not be able to comply
with safety and operating instructions.
• Do not use this device if it is in close proximity to shortwave or microwave diathermy equipment.
• Do not wear the device or place electrode pads over areas where drugs/medicines are administered (short-term or
long-term) by injection (e.g. hormone treatment).
• Do not use if you have epilepsy.
• Do not use if you have recently undergone a surgical procedure.
• Do not use following acute trauma or fracture in case of critical ischemia of the limbs.
WARNINGS AND PRECAUTIONS
• If you are under the care of a Physician, consult with your Physician before using this system.
• The long-term effects of this system are not known.
• Do not place the electrode pads on or close to your heart.
• Do not place the electrode pads around or close to your neck. Do not apply stimulation over the neck. Severe spasm of
the muscles may occur, and the contractions may be strong enough to close the airway or cause difculty in breathing.
Stimulation over the neck could also have an adverse effect on hearing or blood pressure.
• Do not place electrode pads on or around your head. The effects of stimulation of the brain are unknown.
• Do not use the electrode pads over or close to sores on the skin.
• Do not place the electrode pads on the front or sides of the neck, or across the heart (one electrode pad
on the front of the chest and one on the back). Do not place on the genital region or on the head as such risk is
considered inappropriate muscles, organs, or areas of the body.
• Do not place the electrode pads over any recent scars, broken, or inflamed areas of infection or susceptibility to acne,
thrombosis or other vascular problems (e.g. varicose veins), or any part of the body where feeling is limited.
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• Do not place the electrode pads over areas of injury or restricted movement (e.g. fractures or sprains).
• Do not use this system while sleeping.
• Do not use if you feel numbness.
• Do not use this system in or close to water.
• Do not apply stimulation across the chest because the introduction of electrical current into the chest
may cause rhythm disturbances to the heart, which could be lethal.
• Do not use electrode pads over or close to cancerous lesions.
• Use the electrode pads only on normal, healthy, clean, and dry skin. Do not use the electrode pads on
open wounds, rashes, or over swollen, red, infected, or inflamed skin.
• If you have ever had back surgery, consult your Physician before using this system.
• Electronic monitoring equipment (such as ECG and ECG alarms) may not operate properly when electrical stimulation is
in use.
• Avoid placing the electrode pads over metal implants.
• Do not use in the bath/shower or in an environment of elevated humidity (e.g. sauna, hydrotherapy, etc).
• Do not use the device in an environment where flammable or explosive fumes may exist.
• User should never operate potentially dangerous machinery such as power saws, automobiles, etc. during electrical
stimulation. It might result in burs at the site of the stimulator electrode pads and possible damage to the stimulator if
you connect to high frequency equipment.
• Application of electrode pads near the thorax may increase the risk of cardiac brillation.
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Wait Before Using the Unit:
• At least 6 weeks after the birth of your baby (you must consult your doctor before use).
• One month after an IUD contraceptive device (e.g. coil) has been tted (you must consult your doctor before use).
• At least 3 months after having a cesarean section (you must consult your doctor before use).
• Until the heavy days of your period have nished. Vigorous abdominal exercise or muscle stimulation is not
recommended during this time.
Precautions
• Read user manual before using this system for the rst time.
• Keep this manual available whenever you use this system.
• The system is intended for personal use on healthy adults only.
• The safety of using the system during pregnancy or birth has not been established.
• The effectiveness of the system depends greatly on a person’s individual physical condition. It may not always be
effective for every user.
• The safety of neuromuscular stimulation during pregnancy has not been established.
Use caution when and/or if:
• Sensory nerve damage is present by a loss of normal skin sensation.
• Use caution prior to using this device on patients suspected of having heart disease.
• Use caution for patients with suspected or diagnosed with epilepsy when using this device.
• Use caution following recent surgical procedures when muscle contraction may disrupt the healing process.
• Use caution when there is a tendency to hemorrhage, such as following acute trauma or fracture.
• Over a menstruating or pregnant uterus.
• User experiences skin irritation due to electrical stimulation or the electrical conductive medium used to remove the
electrode pads. Discontinue stimulation and consult a clinician. Irritation may be reduced by an alternative conductive
medium or an alternative electrode pad placement. Isolated cases of skin irritation may occur at the site of electrode pad
placement following long-term application.
• Place electrode pads in accordance with illustrations on page 23 in this instruction manual.
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• This unit should not be used while driving, operating machinery, or during any activity in which involuntary muscle
contractions may place the user at undue risk of injury.
• Some users may experience skin irritation or hypersensitivity due to the electrical stimulation or the conductive
medium.
• Keep this device out of reach of children. If the user is a child, make sure he/she is properly supervised during electrical
stimulation.
• Application of moderate heat (thermal wrap) to muscles as well as moistening skin prior to treatment improves
treatment efciency and the use of cold packs on treated muscles after treatment is likewise recommended.
• This unit should only be used with PlayMakar®brand electrode pads and accessories.
• The device is not intended for medical use for the treatment of any medical condition or for any permanent physical
changes.
• Contact PlayMakar Inc. or an authorized reseller if your unit is not working correctly. Do not use in the meantime.
• An effective session should not cause discomfort.
• For rst time users, muscle stimulation can be an unusual sensation. We recommend that you begin in a seated
position with low stimulation intensity level settings to familiarize yourself with the sensation before progressing to
higher intensity level settings.
• The electrode pads must not be connected to other objects.
• Do not overexert yourself while using muscle stimulation. Any workout should be at a comfortable level.
• Do not place electrode pads over jewelry or body piercings.
• Electrode pads are for single person use only.
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Use Caution and consult your Physician before using this system if any of the following conditions apply to you:
• You have any serious illness, diagnosis, or injury not mentioned in this guide.
• You have recently undergone a surgical procedure.
• You take insulin for diabetes.
• You use the unit as part of a rehabilitation program.
• If you suspect or have been diagnosed with a heart problem.
• If you suspect or have been diagnosed with epilepsy.
• If you have a tendency to bleed internally following an injury.
• If you recently have had surgery or have ever had surgery on your back.
• If areas of skin lack normal sensations, such as skin that tingles or is numb.
• During menstruation or during pregnancy.
• Some people may feel skin irritation or experience a very sensitive feeling in the skin due to electrical stimulation. If this
occurs, stop using your system and consult your Physician.
• If skin under one or more electrode pads feels irritated after using the stimulator for a long period of time, use the
stimulator for a shorter period of time.
• Minor redness at stimulation placement is a normal skin reaction. It is not considered as skin irritation, and it will
normally disappear within 30 minutes after the electrode pads are removed. If the redness does not disappear after 30
minutes from the removal of electrode pads, do not use the stimulator again until excessive redness has disappeared.
• Turn off the stimulator if the stimulation feels unpleasant or does not provide pain relief.
• Keep your system out of the reach of children.
• Do not use this system when driving, operating machinery, or when swimming.
• Before removing the electrode pads, be sure to power off device to avoid unpleasant stimulation.
After Strenuous Exercises or Exertion:
• Always use lower intensity levels to avoid muscle fatigue.
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Important:
• Effectiveness is highly dependent upon user's selection of therapy program. Please refer to a clinician qualied in the
management of pain or rehabilitation.
• Do not use this system at the same time as any other device which transfers an electrical current into the body
(e.g. another muscle stimulator).
• Stop using your unit if you are feeling light-headed or faint. Consult a doctor if this happens.
• Do not touch the electrode pads or metal studs while the unit is switched on.
• Do not use this system if you are wearing a belly button ring. Remove ring before session.
• Use the device with only with electrode pads and accessories provided by PlayMakar®with your device.
• Any others may not be compatible with your unit and could degrade the minimum safety levels. Use only the electrode
pad placements and stimulation settings prescribed by your practitioner.
• This device is for external use only.
• Choking may result from a child swallowing a small part that has become detached from the device.
Note: If you have any doubt or have medical questions about using this system, please consult your doctor.
Electrode Pad Precautions
• To reposition the electrode pads during a session, always pause the program currently running, reposition the electrode
pads, and then restart the program.
• The electrode pads are for single person use only.
• Do not plunge the electrode pads into water.
• Do not apply solvents of any kind to the electrode pads.
• Always ensure the unit is OFF before removing the electrode pads.
• Apply the whole surface of the electrode pads rmly to the skin. Do not use electrode pads that do not adhere properly
to the skin.
• If your skin is red under the electrode pad after a session, do not start another session in the same area until your
redness has completely disappeared.
• Do not snap electrode pads onto receiver pods while they are charging.
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Adverse Reactions
• You may experience skin irritation and/or minor burns due to prolonged exposure of the stimulation electrode pads
applied to your skin.
• You may experience potential allergic reactions to accessible materials used in the electrode pads.
• Do not apply electrode pads to your head or face. You may experience headaches and other painful sensations during
or following the application of electrical stimulation near your eyes, head, and face.
• You should stop using the device and should consult with your physician if you experience adverse reactions from the
device.
• Electrode pads are for single person use only.
Conditions That May Affect Your System
Since the stimulator is a battery-operated electronic system, its output performance and safety may be affected greatly in
extreme humidity. Therefore, it is very important to keep the system dry to ensure the safety and performance of the
stimulator.
• User of this system must be at least 16 years old.
• This system is for indoor home use.
• This system may be used daily with no operation time limit, but it is recommended to not exceed 60 minutes per day.
• If there is any other problem, please consult ExcelHealth or return the device to an authorized PlayMakar®reseller. Do
not try to repair a defective device.
• For plug-in equipment, the power outlet socket must be located near the equipment and must be easily accessible.
WARNING: No modication of this system is allowed.
WARNING: Use of non PlayMakar®brand accessories may negatively affect the system's performance.
WARNING: Do not stack and store this system close to other equipment.
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WHAT'S INCLUDED
Package Content
1. Wireless Remote (1)
2. Wireless Receiver Pods (4)
3. Performance Electrode Pads
2.75" x 2.75" Pads (4)
2.75" x 4" Pads (2)
4. Dual USB Charging Cable (2)
Length: 23.5"
5. AC Adapter (1)
6. Tote Bag (1)
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DEVICE FEATURES DESCRIPTION
Indicators and Buttons:
1. LED backlight will display for 10 seconds upon turning on.
2. CH1 and wireless symbol will display. CH2, CH3 and CH4
will be accessible if advanced pairing has been set.
3. When charging, the remote will shut off automatically.
4. If symbol is displayed, battery power is low.
Receiver Pod Features: 1. When power is on, blue LED light is on.
2. LED in blue blinks on with the channel in use when it receives
signal from the remote. Wireless symbol will appear next to
channel on remote when successfully paired.
3. If LED in orange is flashing, battery power is low.
Receiver pod will turn on when charging the battery. Orange
light will remain until fully charged, then turns off.
1Power OFF/Adjust/Decrease Key
2Navigation Key/Program Set
3Power ON/Adjust/Increase Key
4Program Mode
5Therapy Type (TENS or EMS)
6Battery Status/Wireless Connection Indicator
7Channel Indicator
8Therapy Minutes Remaining
9Intensity Level
10 Channel Key (Access CH1, CH2, CH3, and CH4)
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ABOUT RECHARGEABLE BATTERIES
Please fully charge the batteries in both the remote and the receiver pods before using. To prevent the risk of electric shock,
make sure power cord is unplugged from wall socket. To fully disengage the power to the unit, please disconnect the power
cord from the AC outlet. Do not remove cover (or back). The AC outlet shall be readily available and accessible.
Note: Use important precautions regarding the batteries:
• It is recommended to use a manufacturer supplied battery charger to maximize battery life.
• Do not connect the battery to metal objects placed in your pocket or backpack or other containers.
• Do not short the metal (+)(-) terminals.
• Do not dismantle or modify the battery.
• Please do not apply heavy force onto batteries. Do not throw batteries.
• Do not use sharp utensils or metal objects to scratch or puncture the battery.
• Do not place the battery in a microwave, oven, or dryer. Do not place the battery into high pressure or high temperature
environments.
• Do not mix this product with other brands or other types of batteries.
• Before charging or discharging the battery, read the manual.
• Stay away from conductive objects during battery charging and discharging.
• Keep batteries away from children.
• When the device(s) system is not in use, store in a low humidity, low temperature environment.
• In the event the battery fluid comes into contact with your eyes, do not rub your eyes. Rinse with water and immediately
seek treatment.
• If you detect abnormal heat, odors, or flames coming from the battery, discontinue using the battery.
• If the battery fluid leaks and comes into contact with the skin, wash with clean water.
• Do not throw batteries into a re. The battery could explode causing injury or death.
• When discarding or recycling batteries, make sure not to short circuit (+)(-) the terminals.
• Please recycle. Do not dispose of old batteries with your household waste; dispose of them safely at your recycling
center or business where the batteries were purchased.
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USING THE AC ADAPTER TO CHARGE REMOTE AND RECEIVER PODS
Charging the Receiver Pod and Remote Using the AC Adapter
1. Connect the small end of the USB cable to the remote or pod and the large end to the AC adapter.
2. Plug the adapter into any standard wall outlet.
When charging the remote, the battery symbol will ash until fully charged; When fully charged, the battery symbol
will be displayed and will not be ashing.
An orange light indicates the receiver pod is now in charge mode; once fully charged the orange light will turn off.
Note: You may not use the remote while it's charging. When charging, the remote will turn off automatically.
Note: Do not charge receiver pods with electrode pads snapped on to the receiver pods as it will reduce longevity of the
electrode pads due to excessive heat from charging.
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Remote Charging
1. When battery is charging, the
symbol will show on
LCD screen.
2. The battery symbol will not
change as the voltage
increases; it only serves as
an indication.
3. Battery symbol will be
flashing, 1 flash/sec. like the
sequence shown below:
Remote Done Charging
1. When the device is done charging,
the full battery symbol will show
on the LCD screen and will not be
flashing.
(disappear)
Remote Low Battery
1. When voltage is lower or equal to
3.3v, the symbol will show on the
LCD screen.
2. The battery symbol will not change
as the voltage decreases; it only
serves as a warning.
3. Battery symbol will be flashing, 4
flashes/sec.
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REMOTE BATTERY STATUS
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Receiver Pod ON Receiver Pod Low Battery Receiver Pod Battery Depleted
Light Blinking
Receiver Pod Charging Receiver Pod Done Charging
Orange Light On Light Off
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RECEIVER POD BATTERY STATUS
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STEP BY STEP OPERATION GUIDE FOR TREATMENT (AFTER CHARGING YOUR REMOTE AND PODS)
STEP 1 - Preparing Your Skin Before Using
Following the steps below can help prepare the skin for optimal electrical dispersion and increased stimulation sensitivity.
Such care may also help extend electrode pad life and may reduce the risk of skin irritation.
1. Determine the electrode pad placement sites for the electrode pad(s).
2. Wash the area with mild soap and water (do not use alcohol). Rinse and dry thoroughly.
3. Trim excess body hair from the area with scissors (do not shave).
4. If desired, apply PlayMakar®Conductive Gel or Conductive Spray to help increase conductivity. This may also reduce the
chance of skin irritation and may extend the life of the electrode pads.
5. When removing electrode pads, always remove by pulling in the direction of hair growth.
6. It may be helpful to apply PlayMakar®After Use Electrotherapy Lotion on electrode pad placement area when system is
not in use to help increase moisture of skin.
STEP 2 - Attach Electrode Pad to Receiver Pod
1. Place the electrode pad with the contact plugs up onto a flat surface. Place the
receiver pod with the contact jacks down onto the electrode pad so that plugs and
jacks are aligned. Then press down until they are completely snapped in.
2. Do not remove the clear plastic shield from electrode pad until the unit is ready to
be placed on the body.
STEP 3 - Attach Pod and Electrode Pad to Your Body
1. Place the pod and electrode pad on your body as per the illustration on page 23.
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STEP 5 - Turning On and Off Remote
• To turn on the remote, press and hold the ON/+ button for 3 seconds. Settings will be shown
on the display with backlight for 10 seconds. The most recently selected program will display.
• To turn off the remote manually, press and hold the OFF/- button for 3 seconds. Or it will
automatically turn off when no button is pressed for 3 minutes.
Note: Do not turn the remote on until the receiver pod(s) are properly attached to electrode pad(s).
Note: When stimulating the muscles of the arms or legs, muscle contraction may cause involuntary
limb movement which may cause injury to yourself or others. Ensure limbs are secured to prevent
movement.
STEP 4 - Turning On and Off Receiver Pod(s)
1. To turn on the receiver pod(s), press and hold the power button for 3 seconds.
2. Blue backlight of the receiver pods will blink two times when it receives the signal from the
remote.
3. Wireless symbol will appear next to "CH" on remote when successfully paired.
4. To turn off the receiver pod(s):
• When treatment minutes are remaining, reduce intensity to "0" then press and hold the
OFF/- button for 3 seconds.
• When treatment minutes have not been set, press and hold the OFF/- button or
3 seconds.
Note: Pods will only turn off automatically under the following conditions:
• Treatment minutes have expired.
• No activity or if treatment intensity has not been set for 3 minutes.
Note: To prevent unpleasant electric shocks, never remove the pod and electrode pad while it is still
turned on. However, in an emergency, you may unsnap the receiver pod from the electrode pad.
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STEP 6 - Select TENS or EMS Mode
1. Press SET button on remote; the preset therapy
mode TENS or EMS will flash on the display.
2. While flashing, use the ON/+ button to toggle
between TENS or EMS. Once desired mode is selected,
then press SET.
STEP 7 - Select Therapy Program
(TENS P1-P8 or EMS P1-P6)
1. While flashing, press the ON/+ button (to increase)
or the OFF/– button (to decrease) repeatedly until the
desired therapy program (TENS P1-P8 or EMS P1-P6)
flashes on the display. Once the desired therapy program
is selected, then press SET.
Note: The device offers 8 preset TENS programs and
6 EMS programs; the programs differ with respect to
varying pulse widths and frequencies. The program you
choose determines the impulse output type. Choose the
program that is appropriate to your needs as shown on
page 24 and 25 or is most comfortable to you.
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STEP 8 - Select Treatment Minutes
1. While flashing, press the ON/+ button (to increase) or the OFF/– button (to
decrease) repeatedly until the desired treatment time flashes on the display.
Once desired treatment minutes is selected, then press SET.
Note: The device offers 12 preset times: 5, 10, 15, 20, 25, 30, 35, 40, 45, 50, 55,
60 minutes. Time will countdown on the display in 1-minute increments for the
duration of your treatment.
Note: The last treatment program used is stored and appears on the display
when turned on.
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Note: If you change therapy mode/program during a therapy session, the
intensity level will reset to “0” to avoid unpleasant and unexpected impulses; it's a safety and precautionary feature.
STEP 9 - Select Intensity Level
1. While flashing, press the ON/+ button (to increase) or the OFF/– button (to
decrease) repeatedly until the desired intensity level flashes on the display.
Once desired intensity level is selected, then press SET.
Note: The device offers 25 intensity levels. Intensity levels are adjustable
per receiver pod channel selected. Make sure the respective receiver pod is
turned on and set if you are using advanced pairing option to create isolated
channels.
Note: While you are using, you will feel the intensity level increase or
decrease as you select the intensity level. Always start with the lowest
intensity gradually increasing until you feel a "tingling" sensation. Never
increase the intensity to a level that causes pain. Stay under point of
discomfort. You can use this as a guide to select an intensity level that is
comfortable for you.
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