Pliant MICROCOM 900XR User manual
OPERATING MANUAL
Pliant Technologies, LLC
205 Technology Parkway
Auburn, Alabama 36830 USA
Phone +1.334.321.1160
Toll-Free 1.844.475.4268 or 1.844.4PLIANT
Fax +1.334.321.1162 www.plianttechnologies.com
COPYRIGHT © 2023 Pliant Technologies, LLC. All rights reserved. Pliant®, MicroCom®, and the Pliant “P” are trademarks of Pliant
Technologies, LLC. All other trademarks are property of their respective owners.
Document Reference: D0000683_A
CONTENTS
Introduction .........................................................................................................................................1
What’s Included with MicroCom HS900XR?.....................................................................................2
Controls ................................................................................................................................................3
Display Indicators ................................................................................................................................3
Headset Setup .....................................................................................................................................4
System Setup.......................................................................................................................................5
Battery .................................................................................................................................................7
Operation .............................................................................................................................................8
Menu Settings .....................................................................................................................................9
Device Specifications..........................................................................................................................11
Product Care and Maintenance .........................................................................................................14
Product Support..................................................................................................................................14
License Information.............................................................................................................................15
Pliant Warranty Statement ................................................................................................................17
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INTRODUCTION
We at Pliant Technologies want to thank you for purchasing MicroCom HS900XR Wireless Headset.
MicroCom HS900XR all-in-one style system is a robust, two-channel, full-duplex, multi-user,
wireless intercom system that operates in the 900MHz frequency band to provide superior range
and performance, all without the need for a basestation. The MicroCom HS900XR all-in-one design
wireless headsets combines the great sound quality and excellent range of MicroCom XR with
the comfortable t, exceptional noise isolation, and ip-up microphone muting technology of
the SmartBoom PRO headset, but without the wire. In addition, the IP54-rated headset is built to
endure the wear and tear of everyday use, as well as the extremes in outdoor environments.
In order to get the most out of your new MicroCom HS900XR Wireless Headset, please take a
few moments to read this manual completely so that you better understand the operation of this
product. This document applies to models PMC-HS900XRS, PMC-HS900XRD, PMC-HS900XRS-
AN*, and PMC-HS900XRD-AN*. For questions not addressed in this manual, feel free to contact the
Pliant Technologies Customer Support Department using the information on page 14.
* PMC-HS900XR-AN is approved for use in Australia and New Zealand and operates within the 915–928
MHz frequency range.
PRODUCT FEATURES
• Robust, Two-Channel System
• Three Operating Modes for Challenging Environments
• Dual Listen
• Simple to Operate
• Up to 10 Full-Duplex Users
• Radio-to-Radio Communication
• Unlimited Shared Users
• Unlimited Listen-Only Users
• 900MHz Frequency Band
• Encrypted FHSS Technology
• Ultra Compact, Small, and Lightweight
• Rugged, IP54-Rated Headset
• Long Battery Life (7-Hour for Single, 14-Hour for Dual)
• Field-Replaceable Battery
• Available Drop-In Charger
• Single Ear or Dual Headset Options
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WHAT’S INCLUDED WITH MICROCOM HS900XR?
• Headset
• Li-Poly Battery (Installed during shipment)
Note: Dual headset has two batteries.
• USB Charging Cable
• Quick Start Guide
• Product Registration Card
OPTIONAL ACCESSORIES
Part Number Description
MicroCom Accessories
PAC-USB6-CHG MicroCom 6-Port USB Charger
PBT-HSXRC-66 MicroCom XR Headset 6+6 Drop-in Charger
PAC-MCXR-5CASE IP67-rated MicroCom Hard Carry Case
PAC-MC-SFTCASE MicroCom Soft Travel Case
BT-12-PT Replacement Li-Poly Battery
SBP-PAD-EAR Ear Pad for SmartBoom PRO Headsets
SBP-PAD-HEAD Headband Pad for SmartBoom PRO Headsets
SBP-WS-10PK Microphone Windscreen-10 Pack for SmartBoom PRO Headsets
SBP-ES-10PK Ear Cushion Cover-10 Pack for SmartBoom PRO Headsets
PMC-REC-900 MicroCom XR Receiver
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CONTROLS
DISPLAY INDICATORS
LEDs
Power Button
Talk Button
Channel Button
USB Charger
Connection
Volume +/– Buttons
Mode Button
OLED Screen
Drop-In Charger
Connection/
Battery Access
PT Button
Master Pack Indicator
R Button
(No current function)
Master Pack Indicator
Battery Status
Mode Indicator
Talk Indicator
Lock Indicator
Signal Indicator
User Role
Active Channel
Volume Level
Dual Listen Indicator
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HEADSET SETUP
1. Headset Adjustment: Use the slide adjustment on each side of the headband to achieve
proper t and size.
2. Mic Position: For best performance, it is recommended the microphone be positioned directly
in front of your mouth, sitting a nger’s width from your lips.
3. SmartBoom Mic Mute: During operation, swiveling the boom
up above the brow at approximately 45 degrees will mute the
microphone. To activate the microphone again, simply lower
the boom back down.
Note: To adjust the boom, swivel it so that the microphone is on the
preferred side (right or left).
Figure 1: Adjusting Headset Sizing
Figure 2: Correct Mic Position Figure 3: Incorrect Mic Position
Figure 4: SmartBoom Mute On/Off
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SYSTEM SETUP
1. Power on. Press and hold the POWER button for two (2) seconds until the screen turns on.
2. Access the menu. Press and hold the MODE button for three (3) seconds until the screen
changes to <SETTING MODE>. Short-press MODE to scroll through the settings, and then scroll
through setting options using VOLUME +/−. Press and hold MODE to save your selections and
exit the menu.
a. Select a group. Select a group number from 00–51 (or 00-24 for PMC-HS900XR-AN model).
Important: Devices must have the same group number to communicate.
IF OPERATING THE HEADSET IN REPEATER MODE*
b. Select an ID. Select a unique ID number.
• Repeater Mode ID options: M (Master), 01–08 (Full Duplex), S (Shared), L (Listen).
• One device (all-in-one headset or beltpack) must always use the “M” ID and serve as
the Master for proper system function. An “M” indicator designates the Master on its
screen.
• Listen-only headsets must use the “L” ID. You may duplicate ID “L” on multiple devices in a
system.
• Shared headsets must use the “S” ID. You may duplicate ID “S” on multiple devices, but
only one shared device may talk at a time.
• When using “S” IDs, the last full-duplex ID (“08”) cannot be used in the Repeater Mode.
c. Confirm headset’s security code. Devices must use the same security code to work
together as a system.
*Repeater Mode is the default setting. See page 10 for information about changing mode.
IF OPERATING THE HEADSET IN ROAM MODE
b. Select an ID. Select a unique ID number.
• Roam Mode ID options: M (Master), SM (Submaster), 02-09, S (Shared), L (Listen).
• One device must always be “M” ID and serve as the Master, and one device must always
be set to “SM” and serve as the Submaster for proper system function.
• The Master and Submaster must be located in positions where they always have an
unobstructed line of sight to each other.
• Listen-only headsets must use the “L” ID. You may duplicate ID “L” on multiple devices.
• Shared headsets must use the “S” ID. You may duplicate ID “S” on multiple devices, but
only one shared device may talk at a time.
• When using “S” IDs, the last full-duplex ID (“09”) cannot be used in the Roam Mode.
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c. Access the roaming menu. Select one of the roaming menu options listed below for each
headset.
• Auto – Allows the headset to automatically log in to the Master or Submaster depending
on the environment and the headset’s proximity to either.
• Manual – Allows the user to manually select whether the headset is logged in to the
Master or Submaster. Press the MODE button to select Master or Submaster.
• Master – When selected, the headset is locked into only logging into the Master.
• Submaster – When selected, the headset is locked into only logging into the Submaster.
d. Confirm headset’s security code. Devices must use the same security code to work
together as a system.
**When in Roam Mode, the two-way radio Top Button menu options and the Dual Listen function will
not be available. See page 10 for information about changing mode.
IF OPERATING THE HEADSET IN STANDARD MODE
b. Select an ID. Select a unique ID number.
• Standard Mode ID options: M (Master), 01–09 (Full Duplex), S (Shared), L (Listen).
• One device must always use the “M” ID and serve as the Master for proper system
function. An “M” indicator designates the Master on its screen.
• Listen-only headsets must use the “L” ID. You may duplicate ID “L” on multiple devices.
• Shared headsets must use the “S” ID. You may duplicate ID “S” on multiple devices, but
only one shared device may talk at a time.
• When using “S” IDs, the last full-duplex ID (“09”) cannot be used in the Standard Mode.
c. Confirm headset’s security code. Devices must use the same security code to work
together as a system.
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BATTERY
CHANGING BATTERY
The batteries are housed within the earcups of the headset. To
remove, press the latch/button and pull the battery sled from
the earcup. Hold the headset upright for the battery sleds to
slide out easier.
CHARGING TIME
The rechargeable Lithium-poly battery is installed in the device. To recharge the battery, either
1) plug the USB charging cable into the device USB port or 2) connect the device to the drop-in
charger (PBT-HSXRC-66 sold separately). The charging LED in the right top corner of the device will
illuminate solid red while the battery is charging and will turn off once the battery is fully charged.
The battery charge time for the single headset model is approximately 4 hours from empty
(USB port connection or drop-in charger). The battery charge time for the dual headset model is
approximately 6 hours from empty (USB port connection or drop-in charger). The battery charge
time for a single battery is approximately 4 hours from empty (drop-in charger).
8 / 18
OPERATION
• LED Modes - LED is blue and double blinks when logged in and
single blinks when logged out. LED is red when battery charging is
in progress. LED turns off when charging is complete.
• Lock - To toggle between Lock and Unlock, press and hold the
TALK and MODE buttons simultaneously for three (3) seconds. A
lock icon appears on the OLED when locked. This function locks
the TALK and MODE buttons, but it does not lock headset volume
control, the POWER button, or the PT button.
• Volume Up and Down - Use the +and −buttons to control the
headset volume. “Volume” and a stair-step indicator display the
headset’s current volume setting on the OLED. You will hear a
beep in your headset when the volume is changed. You will hear a
different, higher-pitched beep when maximum volume is reached.
• Talk - Use the TALK button to enable or disable talk for the device.
“TALK” appears on the OLED when enabled.
»Latch talking is enabled/disabled with a single, short press of the
button.
»Momentary talking is enabled by pressing and holding the button
for two (2) seconds or longer; talk will remain on until the button
is released.
»Shared users (“S” ID) can enable talk for their device with the
momentary talking function (press and hold while talking). Only
one Shared user can talk at a time.
• Mode - Short-press the MODE button to toggle between the
channels enabled on the headset. Long-press the MODE button to
access the menu.
• Dual Listen - When Dual Listen is on, users will be able to hear
both Channel A and B while talking only on the currently selected
channel.
• Out of Range Tones - The user will hear three quick tones when
the headset logs out of the system, and they will hear two quick
tones when it logs in.
OPERATING MULTIPLE MICROCOM SYSTEMS IN ONE LOCATION
Each separate MicroCom system should use the same Group and Security Code for all devices in
that system. Pliant recommends that systems operating in proximity to one another set their Groups
to be at least ten (10) values apart. For example, if one system is using Group 03, another system
nearby should use Group 13.
Figure 6: Lock Indicator
Figure 7: Volume Setting
Figure 8: Talk Indicator
Figure 9: Channel Indicator
Figure 10: Dual Listen Indicator
9 / 18
MENU SETTINGS
The following table lists adjustable settings and options. To adjust these settings from the headset
menu, follow the instructions below:
1. To access the menu, press and hold the MODE button for three (3) seconds until the screen
changes to <Setting Mode>.
2. Short-press the MODE button to scroll through the settings: Group, ID, Side Tone, Mic Gain,
Channel A, Channel B, Security Code, Roaming (only in Roam Mode), Dual Listen, and PT Button.
3. While viewing each setting, you may scroll through its options using the VOLUME +/−buttons;
then, continue to the next menu setting by pressing the MODE button. See the table below for
the available options under each setting.
4. Once you have nished your changes, press and hold MODE to save your selections and exit the
menu.
Setting Default Options Description
Group N/A 00–51 Coordinates operation for devices communicating as a
system. Devices must have the same group number to
communicate.
ID N/A M
SM
01–08
02–09
01–09
S
L
Master ID
Submaster ID (Only available in Roam mode - see Tech
Menu below.)
Repeater* Mode ID options
Roam Mode ID options
Standard Mode ID options
Shared
Listen-Only
Side Tone On On, Off Allows you to hear yourself while talking. Louder
environments may require you to enable your side tone.
Mic Gain 1 1–8 Determines the headset microphone audio level being
sent from the microphone pre amp. Pliant recommends
Mic Gain be set to 1.
Channel A On On, Off
Channel B On On, Off (Not available in Roam Mode.)
Security Code
(“SEC Code”)
0000 4-digit alpha-
numeric code
Limits access to a system. Devices must use the same
security code to work together as a system.
Roaming Auto Auto, Manual,
Submaster,
Master
Determines whether a headset can switch between the
Master and Submaster. (Only available in Roam mode -
see Tech Menu below.)
Dual Listen Off On, Off Allows the user to listen to both Channel A and B while
talking on the currently selected channel. (Not available
in Roam mode - see Tech Menu below.)
10 / 18
Setting Default Options Description
PT Button** Off Channel Switch,
Channel Switch
+ Trigger,
Trigger Local,
Trigger System,
Off
Determines the headset’s PT button behavior when a
two-way radio is connected to the system. (Not avail-
able in Roam mode - see Tech Menu below.)
*Repeater Mode is the default setting. See page 10 for information about changing mode.
**Headset PT Button options for Two-Way Radio integration are not functional with the Pliant Audio I/O
Headset Adapter. Off and Channel Switch are functional on the headset.
PT BUTTON MENU SETTING INFORMATION
The headset PT Button can be set to Channel Switch mode or Off.
• Channel Switch: When the headset is set to “Channel Switch,” a press and hold of the PT button
on the headset will allow the user to momentarily switch channels to talk and listen on the
headset’s other channel. When the PT button is released, the headset returns to the channel it
was previously on.
• Channel Switch and Trigger: Not available with Pliant Audio I/O Headset Adapter.
• Trigger Local: Not available with Pliant Audio I/O Headset Adapter.
• Trigger System: Not available with Pliant Audio I/O Headset Adapter.
• Off: When the headset is set to “Off,” the PT button will do nothing when pressed.
TECH MENU MODE SETTING CHANGE
The mode can be changed between three settings for different functionality:
• Repeater Mode* connects users working beyond line of sight from one another by locating the
Master in a prominent central location.
• Roam Mode connects users working beyond line of sight and extends the range of the
MicroCom system by strategically locating the Master and Submaster.
• Standard Mode connects users where line of sight between users is possible.
*Repeater Mode is the default setting.
Follow the instructions below to change the mode on your headset.
1. To access the tech menu, press and hold the PT BUTTON and MODE buttons simultaneously
until <Tech Menu> displays.
2. Scroll between the “ST,” “RP,” and “RM” options using the VOLUME +/−buttons.
3. Press and hold MODE to save your selections and exit the tech menu. The headset will
automatically power off.
4. Press and hold the POWER button for two (2) seconds; the headset will power back on and will
be using the newly selected mode.
11 / 18
DEVICE SPECIFICATIONS
Specification* PMC-HS900XRS PMC-HS900XRD
Microphone
Microphone Type Electret Condenser
Frequency Response 20–16,000 Hz
Mic Sensitivity -45 ± 2 dBV/Pa at 1 kHz
Pattern Unidirectional
Output Impedance 1.5 kΩ
Biased Voltage 1.5V~2.2V
Speaker (Headphone)
Frequency Response 20–20,000 Hz
Nominal Impedance 100 Ω
Sensitivity at 1 kHz 117 dB SPL/mW 121 dB SPL/mW
Speaker Type Dynamic
Max Input Power 500 mW
Physical Features
Mic Boom Length 8.50 in. (215.90 mm)
Dimensions 6.9 in. x 8.2 in. x 3 in
(176 mm x 210 mm x 76.9 mm)
Weight 9.7 oz (275 g) 13.8 oz (392 g)
Display OLED
Storage Temperature -4 °F ~ 122 °F
(-20 °C ~ 50 °C, +/-2°C)
Radio
Radio Frequency Type 902–928 MHz
Radio Interface GFSK with FHSS
Frequency Response 50 Hz ~ 4 kHz
Encryption AES-128
Voice Codec 16 bit / 8 kHz
Maximum Transmit Output
Power
320 mW Typical
Rx Sensitivity -95 dBm
Frequency Channels 52
Channel Spacing 0.5 MHz
Number of Intercom Channels 2
Maximum Full-Duplex Users 10
12 / 18
Number of Shared Users Unlimited
Number of Listen Only Users Unlimited
Antenna FPC
Battery Type Rechargeable 3.7 V Li-Poly eld-replaceable battery
1,200 mA 2,400 mA (1,200 mA battery
x2)
Battery Life Approx. 7 hours Approx. 14 hours
Battery Charging Time 3 hours (USB cable and drop-In
charger)
5 hours (USB cable and drop-
In charger)
Charge Type USB C; 5 V; 1–2 A
Specification* PMC-HS900XRS-AN** PMC-HS900XRD-AN**
Microphone
Microphone Type Electret Condenser
Frequency Response 20–16,000 Hz
Mic Sensitivity -45 ± 2 dBV/Pa at 1 kHz
Pattern Unidirectional
Output Impedance 1.5 kΩ
Biased Voltage 1.5V~2.2V
Speaker (Headphone)
Frequency Response 20–20,000 Hz
Nominal Impedance 100 Ω
Sensitivity at 1 kHz 117 dB SPL/mW 121 dB SPL/mW
Speaker Type Dynamic
Max Input Power 500 mW
Physical Features
Mic Boom Length 8.50 in. (215.90 mm)
Dimensions 6.9 in. x 8.2 in. x 3 in
(176 mm x 210 mm x 76.9 mm)
Weight 9.7 oz (275 g) 13.8 oz (392 g)
Display OLED
Storage Temperature -4 °F ~ 122 °F
(-20 °C ~ 50 °C, +/-2°C)
Radio
Radio Frequency Type 915-928 MHz
Radio Interface GFSK with FHSS
Frequency Response 50 Hz ~ 4 kHz
Encryption AES-128
13 / 18
Voice Codec 16 bit / 8 kHz
Maximum Transmit Output
Power
320 mW Typical
Rx Sensitivity -95 dBm
Frequency Channels 25
Channel Spacing 0.5 MHz
Number of Intercom Channels 2
Maximum Full-Duplex Users 10
Number of Shared Users Unlimited
Number of Listen Only Users Unlimited
Antenna FPC
Battery Type Rechargeable 3.7 V Li-Poly eld-replaceable battery
1,200 mA 2,400 mA (1,200 mA battery
x2)
Battery Life Approx. 7 hours Approx. 14 hours
Battery Charging Time 3 hours (USB cable and drop-In
charger)
5 hours (USB cable and drop-
In charger)
Charge Type USB C; 5 V; 1–2 A
* Notice about Specifications: While Pliant Technologies makes every attempt to maintain the accuracy
of the information contained in its product manuals, that information is subject to change without
notice. Performance specifications included in this manual are design-centered specifications and are
included for customer guidance and to facilitate system installation. Actual operating performance may
vary. Manufacturer reserves the right to change specifications to reflect latest changes in technology
and improvements at any time without notice.
** PMC-HS900XR-AN is approved for use in Australia and New Zealand and operates within the 915–928
MHz frequency range.
14 / 18
PRODUCT CARE AND MAINTENANCE
Clean using a soft, damp cloth.
CAUTION: Do not use cleaners that contain solvents. Keep liquid and foreign objects out of the device
openings. If the product is exposed to rain, gently wipe off all surfaces, cables, and cable connections as
soon as possible and allow unit to dry before storing.
PRODUCT SUPPORT
Pliant Technologies offers technical support via phone and email from 07:00 to 19:00 Central Time
(UTC−06:00), Monday through Friday.
1.844.475.4268 or +1.334.321.1160
Visit www.plianttechnologies.com for product support, documentation, and live chat for help. (Live
chat available 08:00 to 17:00 Central Time (UTC−06:00), Monday through Friday.)
RETURNING EQUIPMENT FOR REPAIR OR MAINTENANCE
All questions and/or requests for a Return Authorization Number should be directed to the
equipment directly to the factory without rst obtaining a Return Material Authorization (RMA)
Number. Obtaining a Return Material Authorization Number will ensure that your equipment is
handled promptly.
All shipments of Pliant products should be made via UPS, or the best available shipper, prepaid and
insured. The equipment should be shipped in the original packing carton; if that is not available, use
any suitable container that is rigid and of adequate size to surround the equipment with at least
four inches of shock-absorbing material. All shipments should be sent to the following address and
must include a Return Material Authorization Number:
Pliant Technologies Customer Service Department
Attn: Return Material Authorization #
205 Technology Parkway
Auburn, AL USA 36830-0500
LICENSE INFORMATION
15 / 18
PLIANT TECHNOLOGIES MICROCOM FCC COMPLIANCE STATEMENT
00005219 & 00005220 (FCCID: 2AX9C-00005220)
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION
Modications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
FCC Compliance Information: This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause undesired
operation.
IMPORTANT NOTE
FCC RF Radiation Exposure Statement: This equipment complies with FCC RF radiation exposure
limits set forth for an uncontrolled environment.
The antennas used for this transmitter must be installed to provide a separation distance of at
least 5 mm from all persons and must not be co-located or operating in conjunction with any other
antenna or transmitter.
CANADIAN COMPLIANCE STATEMENT
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science
and Economic Development Canada’s licence-exempt RSS(s). Specically RSS 247 Issue 2 (2017-02)
and RSS-GEN Issue 5 (2019-03). Operation is subject to the following two conditions:
16 / 18
• (1) This device may not cause interference.
• (2) This device must accept any interference, including interference that may cause undesired
operation of the device.
17 / 18
PLIANT WARRANTY STATEMENT
LIMITED WARRANTY
Subject to the conditions of this Limited Warranty, CrewCom and MicroCom products are
warranted to be free from defects in materials and workmanship for a period of two years from the
date of sale to the end user, under the following conditions:
• First year of warranty included with purchase.
• Second year of warranty requires product registration on the Pliant web site. Register your
product here: https://plianttechnologies.com/product-registration/
Subject to the conditions of this Limited Warranty, Tempest® professional products carry a two-
year product warranty.
Subject to the conditions of this Limited Warranty, all headsets and accessories (including Pliant-
branded batteries) carry a one-year warranty.
Date of sale is determined by the invoice date from an authorized dealer or authorized distributor
to the end user.
The sole obligation of Pliant Technologies, LLC during the warranty period is to provide, without
charge, parts and labor necessary to remedy covered defects appearing in products returned
prepaid to Pliant Technologies, LLC. This warranty does not cover any defect, malfunction, or failure
caused by circumstances beyond the control of Pliant Technologies, LLC, including but not limited
to negligent operation, abuse, accident, failure to follow instructions in the Operating Manual,
defective or improper associated equipment, attempts at modication and/or repair not authorized
by Pliant Technologies, LLC, and shipping damage.
Unless applicable state law provides otherwise, Pliant Technologies extends this limited warranty
to only the end user who originally purchased this product from an authorized dealer or authorized
distributor. Pliant Technologies does not extend this warranty to any subsequent owner or other
transferee of the product. This warranty is valid only if the original proof of purchase issued to
the original purchaser by an authorized dealer or authorized distributor, specifying the date of
purchase, and the serial number, where applicable, is presented with the product to be repaired.
Pliant Technologies reserves the right to refuse warranty service if this information is not provided
or if a product’s serial numbers have been removed or effaced.
This limited warranty is the sole and exclusive express warranty given with respect to Pliant
Technologies, LLC products. It is the responsibility of the user to determine before purchase that
this product is suitable for the user’s intended purpose. ANY AND ALL IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE DURATION OF
THIS EXPRESS LIMITED WARRANTY. NEITHER PLIANT TECHNOLOGIES, LLC NOR ANY AUTHORIZED
RESELLER WHO SELLS PLIANT PROFESSIONAL INTERCOM PRODUCTS IS LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY KIND.
PARTS LIMITED WARRANTY
Replacement parts for Pliant Technologies, LLC products are warranted to be free from defects in
materials and workmanship for 120 days from the date of sale to the end user.
This warranty does not cover any defect, malfunction, or failure caused by circumstances beyond
the control of Pliant Technologies, LLC, including but not limited to negligent operation, abuse,
accident, failure to follow instructions in the Operating Manual, defective or improper associated
equipment, attempts at modication and/or repair not authorized by Pliant Technologies, LLC, and
shipping damage. Any damage done to a replacement part during its installation voids the warranty
of the replacement part.
This limited warranty is the sole and exclusive express warranty given with respect to Pliant
Technologies, LLC products. It is the responsibility of the user to determine before purchase that
this product is suitable for the user’s intended purpose. ANY AND ALL IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE DURATION OF
THIS EXPRESS LIMITED WARRANTY. NEITHER PLIANT TECHNOLOGIES, LLC NOR ANY AUTHORIZED
RESELLER WHO SELLS PLIANT PROFESSIONAL INTERCOM PRODUCTS IS LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY KIND.
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