Plustek MobileOffice D600 Plus User manual

 Installation
 Usage & Maintenance
 Troubleshooting

Trademarks
© 2020 Plustek Inc. All rights are reserved. No portion of this document may be
reproduced without permission.
All trademarks and brand names mentioned in this publication are property of their
respective owners.
Liability
While all efforts have been made to ensure the accuracy of all contents in this
manual, we assume no liability for errors or omissions or by statements of any kind
in this manual, whether such errors are omissions or statements resulting from
negligence, accidents, or any other cause. The contents of this manual are subject
to change without notice. We will not shoulder any legal liability, if users failed to
follow the operation instructions in this manual.
Copyright
The scanning of certain documents, for example checks, bank notes, I.D. cards,
government bonds, or public documents, may be prohibited by law and/or subject
to criminal prosecution. We recommend you to be responsible and respectful of the
copyrights laws when you are scanning books, magazines, journals and other
materials.
Environmental Information
Recycle or disposal at end-of-life information, please ask local distributors or
suppliers for recycle and disposal information. The product is designed and
produced to achieve sustainable environmental improvement. We strive to produce
products in compliance with global environmental standards. Please consult your
local authorities for proper disposal.
The product packaging is recyclable.
Attention for recycling (For EU country only)
Protect your environment! This product should not be thrown into the household
waste container. Please give it to the free collecting center in your community.
Screen Examples in This Manual
The screen shots in this guide were made with Windows 7. If you are using
Windows 8 / 10, your screen will look somewhat different but functions the same.

Table of Contents
INTRODUCTION....................................................................................................1
How to Use This Guide............................................................................................... 1
Conventions of This Guide ................................................................................................... 1
A Note about Icons ............................................................................................................... 2
Safety Precautions...................................................................................................... 2
System Requirements ................................................................................................ 3
Box Contents .............................................................................................................. 3
Scanner Overview ...................................................................................................... 4
CHAPTER I. INSTALLING THE SCANNER....................................................................5
Software Installation Requirements ............................................................................ 5
Hardware Requirements............................................................................................. 5
Installing and Setting up the Scanner ......................................................................... 6
Step 1. Connecting the Scanner to Your Computer............................................................. 6
Step 2. Installing the Software.............................................................................................. 7
Step 3. Testing the Scanner ................................................................................................. 8
Software Setup Troubleshooting ................................................................................ 9
Installing Additional Software.................................................................................... 10
CHAPTER II. SCANNING ..................................................................................... 11
Scanning................................................................................................................... 11
Scanning Button .................................................................................................................11
Card Scanning .................................................................................................................... 12
Document Scanning ........................................................................................................... 13
Scanning Methods .................................................................................................... 13
Scanning via TWAIN Interface ........................................................................................... 14
Scanning from the Scanner’s Panel or On-screen DocAction's Execute Menu................. 15
Scanning from the Icon in the Left Side of the DocAction Window.................................... 17
Scanning Tips ........................................................................................................... 18
Scanner Connection ................................................................................................. 18
CHAPTER III. CLEAN AND MAINTENANCE ............................................................. 20
Clean the Scanner .................................................................................................... 20
Cleaning Materials..............................................................................................................20
Clean Feed Roller and Glass ............................................................................................. 20
Calibrating the Scanner ...................................................................................................... 21
Power Save .............................................................................................................. 22
Usage & Maintenance Tips....................................................................................... 23
APPENDIX A: TROUBLESHOOTING........................................................................ 24
Scanning Problems................................................................................................... 24
APPENDIX B: SPECIFICATIONS............................................................................ 29
APPENDIX C: CUSTOMER SERVICE AND WARRANTY................................................ 30
Service & Support Information (For EU country only)............................................... 30
Statement of Limited Warranty ................................................................................. 31
FCC Radio Frequency Statement............................................................................. 32

1
Introduction
Welcome to the world of Plustek scanners – the ultimate in computer imaging. Your
new scanner will improve the professionalism of your day-to-day computing tasks by
allowing you to input images and electronic text into your computer system.
Like all of our products, your new scanner is thoroughly tested and backed by our
reputation for unsurpassed dependability and customer satisfaction.
Thank you for choosing us as your scanner supplier. We hope you will continue to
turn to us for additional quality products as your computing needs and interests grow.
How to Use This Guide
This User’s Guide provides instructions and illustrations on how to install and
operate your scanner. This guide assumes the user is familiar with Microsoft Windows.
If this is not the case, we suggest you learn more about Microsoft Windows by referring
to your Microsoft Windows manual before using your scanner.
The Introduction section of this manual describes the box contents and minimum
computer requirements to use this scanner. Before you start installing your scanner,
check the box contents to make sure all parts are included. If any items are damaged
or missing, please contact the vendor where you purchased your scanner or our
customer service directly.
Chapter I describes how to install scanner’s software and connect the scanner to
your computer. Note: The scanner connects to your computer through the Universal
Serial Bus (USB). If your computer does not support USB technology, you will need to
purchase a USB interface card to add USB capabilities to your computer, or buy and
install USB connectors if your motherboard has USB capabilities. This guide assumes
that your computer is USB-ready and has a free USB port.
Chapter II and III describes how to use, maintain and clean your scanner.
Appendix A contains technical support information that can help you solve simple
problems. Before calling for help, please read through Appendix A: Troubleshooting.
Appendix B contains the Specifications of the scanner you purchased.
Appendix C contains our limited warranty agreement and FCC statement
concerning the product.
Conventions of This Guide
Bold — Important note or first use of an important term in a chapter.
“XXX” — Represents commands or contents on your computer screen.

2
A Note about Icons
This guide uses the following icons to point out information that deserves special
attention.
Warning
A procedure that must be followed carefully to prevent injury, or
accidents.
Attention
Instructions that are important to remember and may prevent
mistakes.
Information
Optional tips for your reference.
Safety Precautions
Before using this device, please read the following important information to
eliminate or reduce any possibility of causing damage and personal injury.
1. Usage, the product is for indoor use in dry locations. Moisture condensation may
occur inside this device and cause malfunction at these conditions:
 when this device is moved directly from a cold to a warm location;
 after a cold room is heated;
 when this device is placed in a damp room.
To avoid the moisture condensation, you are recommended to follow the procedure:
i. Seal this device in a plastic bag for it to adapt to room conditions.
ii. Wait for 1-2 hours before removing this device from the bag.
2. Do use the AC adapter and USB cable provided with the scanner. Use of other
cable may lead to malfunction.
3. Avoid using the scanner in a dusty environment. Dust particles and other foreign
objects may damage the unit.
4. Do not subject the scanner to excessive vibration. It may damage the internal
components.
5. Unplug this device if you don’t need to use for a certain period of time, such as,
during night or long weekend, to avoid any risks of causing fire.
6. Do not attempt to disassemble the scanner. There is danger of an electrical shock
and opening your scanner will void your warranty.

3
System Requirements1
 PC with Intel Pentium® IV 2.4 GHz processor or compatible
 1 GB RAM
 Available USB 2.0 port
 DVD-ROM Drive
 2 GB Free Hard Disk Space
 Operating System: Windows 7 / 8 / 10
Information
Systems with 2 GB RAM and 3 GB free hard disk space are
recommended for optimal performance.
Box Contents2
1. Scanner
2. USB Cable
3. AC Adapter
4. Calibration Sheet
5. Cleansing cloth
6. Quick Guide
7. Setup/Application CD-ROM
1Higher requirements might be needed when scanning or editing a large quantity of image data.
The system requirements here are only a guideline, as in general the better the computer
(motherboard, processor, hard disk, RAM, video graphic card), the better the results.
2Save the box and packing materials in case you need to transport this scanner in the future.
The product packaging can be recycled.

4
Scanner Overview
1. Power Receptor: Connects the scanner to a standard AC power outlet by the
included AC adapter.
2. USB Port: It connects the scanner to a USB port on your computer by the included
USB cable.
3. Alignment Mark: Always align the edges of your documents to this arrow sign.
4. Page Feed Slot: Feed the document into the scanner from this slot. You can feel
the document being grabbed by the scanner.
5. Power Button: Press and hold 3 seconds to turn the scanner ON or OFF. (This
function may or may not be available depending on the scanner model you
purchase.)
Scan Button: Press to perform a predefined scanning task.
6. Power LED: Indicates the scanner status.
Light Status
Green The scanner is turned on, ready to scan images.
Yellow The scanner is in standby mode. Simply press any scanner button on
the scanner panel and the scanner will be back to the normal status.
Off
The scanner is off, either because the power is not turned on, or
because the AC adapter is not properly plugged into an AC power
outlet.
7. Bracket: Open the bracket when using the scanner. Hold the document or card in
place.

5
Chapter I. Installing the Scanner
Before installing your scanner, please verify that you have all of the proper
components. A list of the package contents is provided in the Box Contents section of
this guide.
Software Installation Requirements
Your scanner comes with the scanner’s driver and the DocAction software. All of
these software applications use approximately 800 megabytes of hard disk space after
they are installed into your computer. To ensure ample room for the installation, as well
as for scanning and saving images, a minimum of 2 gigabyte of hard disk space is
recommended.
The USB scanner can only operate under the Microsoft Windows 7 / 8 / 10
operating system.
Hardware Requirements
This scanner connects to your computer through the Universal Serial Bus (USB),
which supports hot swap. To determine whether your computer is USB-capable, you
must check the rear of your PC to locate a USB jack that looks the same as the one
pictured below. Note that on some computers, the USB port at the rear of the computer
may be occupied and additional ports may be found on the monitor or keyboard. If you
are having trouble in locating the USB port on your computer, please refer to the
hardware manual that came with your computer.
Upon examination, you should find one or two rectangular USB ports, which usually
appear as shown below.
If you don’t find such USB ports on your computer, then you need to purchase a
certified USB interface card to add USB capabilities to your computer.
USB Connector(s)

6
Installing and Setting up the Scanner
Please follow the step-by-step procedures described below to install the Plustek
scanner.
Step 1. Connecting the Scanner to Your Computer
Attention
Please make sure the scanner is turned OFF before you plug or
unplug the scanner power adapter.
1. Plug the AC adapter into the scanner’s power receptor.
2. Plug the other end of the AC adapter into a standard AC power outlet.
3. Plug the square end of the included USB cable to the USB port of the scanner.
4. Plug the rectangular end of the USB cable to the USB port on the back of your
computer.
Note: If there is another USB device connected to the computer, connect the
scanner to an available USB port.
5. If you plan to connect your scanner to a USB hub3, make sure that the hub is
connected to the USB port in your computer. Next, connect the scanner to the USB
hub.
Note: If you do not have a USB port available, you might need to buy a USB port.
3The USB hub is not included with the scanner. If using a hub, you are recommended to use a
hub with its own external power adapter.

7
Step 2. Installing the Software
1. If your scanner has the power button function, press and hold the scan button 3
seconds to turn on the scanner. If your scanner does not have the power button
function, please skip to procedure 2. (The power button function may or may not be
available depending on the scanner model you purchase.)
2. If the USB components on your computer are functioning correctly, they will
automatically detect the scanner causing the “Add New Hardware Wizard” or
“Found New Hardware Wizard” to be launched.
Note: If your computer was off when you connected the scanner, the “Add New
Hardware Wizard” message will be displayed when you turn the computer on and
when Windows starts.
3. For Windows 7:
When the Setup/Application CD is for several scanner models
a. Insert the Setup/Application CD-ROM, included with your scanner, into your
CD-ROM drive. Click Run install.exe in the AutoPlay window.
b. Click on the Yes button if the User Account Control dialog pops up. Follow the
instructions in the pop-up installation message.
c. In the Device Manager window, right-click on this scanner under Other
devices and select Update Driver Software from the pop-up menu. Click
Browse my computer for driver software in the window that appears, and
click the Browse button.
d. In the Browse For Folder window, select the folder or the CD-ROM drive that
contains this scanner’s driver and click the OK button to return to the previous
screen. Click the Next button and click Install this driver software anyway if
the Windows Security window appears. Afterwards, please skip to procedure
5.
When the Setup/Application CD is for one scanner model
a. Insert the Setup/Application CD-ROM, included with your scanner, into your
CD-ROM drive. Click Run install.exe in the AutoPlay window.
b. Click on the Yes button if the User Account Control dialog pops up.
Afterwards, please skip to procedure 5.
4. For Windows 8 & Windows 10:

8
a. Insert the Setup/Application CD-ROM, included with your scanner, into your
CD-ROM drive. Click on the pop-up notification, then click Run install.exe in
the pop-up window. If you miss the pop-up notification, please eject and re-
insert the Setup/Application CD-ROM.
b. Click on the Yes button if the User Account Control dialog pops up.
Afterwards, please skip to procedure 5.
5. Follow the on-screen instructions to install all software that your new USB scanner
requires. If the pop-up wizard window appears click Next,and click Install this
driver software anyway in the Windows Security window then click Finish in the
wizard window.
6. After the software is installed, you will be prompted to perform the scanner
calibration.
7. Insert the special calibration sheet, included with the scanner, face up into the page
feed slot of the scanner.
8. Follow the on-screen instructions to complete the scanner calibration.
9. After the installation is complete, close all open applications and click on the Finish
button to restart your computer.
Attention
 Alternatively you may also use any plain white sheet of paper
sized in A6 (105 x 148 mm) instead; however, the calibration
effect may be less good than the special calibration sheet.
 Save the Setup/Application CD in case you need to reinstall the
driver and software in the future.
 Save the Calibration Sheet in case you need to calibrate the
scanner in the future.
Step 3. Testing the Scanner
The following test procedure checks to see if the scanner is properly functioning
with your computer and the scanning software. Before testing your scanner, double
check to make sure that all connections are securely fastened.
To properly test your scanner, please perform the following steps:
1. Do one of the following to open the Button Configuration window:

9
 Double-click the DocAction icon in the Windows system tray.
 Right-click the DocAction icon in the Windows system tray, and then
choose Button Configuration… in the pop-up menu that opens.
2. In the Button Configuration window, choose from the dropdown list of Button
Template to select “File Utility”, and keep in mind the default saving folder show
in the “Saving folder” dropdown list.
3. Insert the document face up into the scanner. Align the paper to the arrow sign
on the left of the scanner.
4. Click the Scan button, and the scanning starts immediately. After the scanner
pulls through the paper, you’ll see a scanned image of the document in the
default saving folder; your scanner is working properly.
Attention
If the test failed in any way, please refer to “Appendix A:
Troubleshooting” section of this manual and follow the instructions
therein.
Software Setup Troubleshooting
Carefully review the steps outlined in this guide and the Quick Guide that
accompanied your scanner.
If you are still having problems, please check that:
 You have 800 MB of free space on your hard disk drive.
 The scanner is plugged in and has power.
 You are using the USB cable supplied with the scanner.
 The square end of the USB cable is plugged into the rear of the scanner.
 The rectangular end of the USB cable is plugged into the back of your computer.

10
If you deviated from the installation procedures defined in this manual, please
unplug the USB cable from the scanner and reinstall the software from the CD-ROM.
Installing Additional Software
Your scanner is TWAIN compliant and functions with virtually all available TWAIN
compatible software. If you purchase additional software to be used with your scanner,
please make sure that it conforms to the TWAIN standard.

11
Chapter II. Scanning
Your scanner needs to be driven by certain type of software program. Since all
documents or images (whether text or pictures) that are acquired from the scanner are
treated by your computer as images, most scanning will probably be done from an
image-editing program where you can view, edit, save and output the scanned images.
What about scanning text documents and editing them in a word processor? This is
the role of Optical Character Recognition (OCR) software. OCR software converts the
image files that are created from scanning text documents into text files that can be
viewed, edited and saved by word processors.
The DocAction program, seamlessly integrating the operation of your scanner with
your computer and other peripherals, provides a quick and convenient way to perform
various scanning functions. With DocAction, you don't need to adjust settings every
time you scan. Simply press any button on the scanner's front panel or click any
scanning menu item of DocAction on the screen. The scanner starts to scan your paper
documents and transfer them to your assigned destination. The destination can be a
printer, your E-mail program, files on your disk drives, an image-editing program, etc.
Please refer to the online help of each program to guide you through any questions
you may have while scanning within that program.
Scanning
Scanning Button
Your scanner is equipped with one button designed to make your scanning
experience more convenient and efficient.
Attention
To use the button, ensure you have installed the relevant software
(e.g., the printer driver is required for using the printer function)
beforehand.
Scan Button

12
Card Scanning
This is the special design for plastic card scan. Besides A6 documents, you can
insert up to 1.1 mm thickness plastic card for scanning. Plastic cards include:
emboss/credit card, driver license, ID card, medic-care or any membership cards.
Make sure to load the embossed face of the embossed card face up into the scanner.
Plastic card scanning
To scan the plastic card, please follow the steps:
1. Please change the button setting from the DocAction window. Align the plastic
card to the arrow sign on the left of the scanner.
2. Press the Scan Button. The scanning starts immediately.
3. If you have the "Continuous scan" option checked, insert another card until you
have scanned all.
4. When the scan completes, the scanned images will be saved to the defined file
path as separate image files and sent to the assigned post-processing software.
(e.g. File, Program, PDF, OCR, E-mail, or Printer)
Business card scanning
To scan the business card, please follow the steps:
1. Please change the button setting from the DocAction window. Align the
business card to the arrow sign on the left of the scanner.
2. The steps 2 to 4 please refer to the same steps of the “Plastic card scanning”.

13
Document Scanning
Actually, document scanning is similar with the card scanning, however, we’ll
describe the steps simply for you:
1. Please change the button setting from the DocAction window. Align the
document to the arrow sign on the left of the scanner.
2. The steps 2 to 4 please refer to the same steps of the “Plastic card scanning”.
Scanning Methods
There are 4 different ways to operate the scanner:
1. By acquiring images from the scanner through our TWAIN interface within any
TWAIN-compliant application programs.
2. By scanning from the button on the scanner front panel.
3. By scanning from DocAction's Execute menu on the screen.
4. By scanning from the icon in the left side of the DocAction window.
The TWAIN interface and DocAction software are automatically installed to your
system along with the scanner driver.
Attention
Before you start scanning, check the following:
1. The power of both your computer and scanner is turned on.
2. The icon appears on the Windows system tray.
3. Paper is appropriately loaded into the scanner.

14
Scanning via TWAIN Interface
The TWAIN program is a very important piece of software that comes with your
scanner. This program acts as an interface between the scanner hardware and the
image-editing software you are using to view and edit images. The TWAIN program
allows you to adjust a number of settings to define the quality of the scanned image.
The following describes how you may use your TWAIN compatible program to scan
via the TWAIN interface. When you get familiar with the scanning, you may
alternatively use other TWAIN compatible scanning program or image-editing
application to do your scanning projects.
Select the Scan Source:
If you have more than one scanner or other imaging devices installed on your
computer, you need to set this scanner as the default scanning source before you
acquire TWAIN program. Please refer to your TWAIN compatible program manual for
more information about the settings.
Scan within your TWAIN compatible program:
1. Launch your TWAIN compatible program.
2. Open the TWAIN window within your TWAIN compatible program. Please refer
to your TWAIN compatible program manual for detailed information.
3. In the TWAIN window that opens, select Sheet Feeder (Front Side) as the
Scan Type if you want to scan single-sided documents, or select Sheet Feeder
(Duplex) to scan double-sided documents.

15
4. Adjust the scanning settings. For Sheet Feeder (Duplex) scan, you can tailor
settings individually for front and rear sides of the documents. Click Front Side
button to adjust the scanning settings of document front side and then click
Rear Side button to adjust the scanning settings of document rear side.
You can enable the function of Merge Pages only when you select Sheet
Feeder (Duplex) as Scan type and Automatic Size as Page Size to output
the scan images of both front and rear sides in one image. After the function of
Merge Pages is enabled, you can make the selection of Horizontally to
generate both front and rear image data horizontally in a joined image (the rear
image will be placed at the right side next to the front image), or make the
selection of Vertically to generate both front and rear image data vertically in a
joined image (the rear image will be placed below the front image).
5. Load one page of the document and click the Preview button. The scanned
image should appear in the Preview Window. To define the margins and crop
out sections of the image you don’t want scanned, use the mouse to click and
drag the corners or sides of the scan area borders. Adjust the scan settings
again if the preview image doesn’t satisfy your needs.
6. Load one page of the document and click the Scan button.
7. When the scan finishes, click the Exit button to close the TWAIN window. The
scanned images are displayed in your TWAIN compatible program, and you
may perform the image editing tasks.
Click the Help button within the TWAIN window for more information about the
settings.
Scanning from the Scanner’s Panel or On-screen DocAction's
Execute Menu
The settings for the button on the scanner’s panel are configured through
DocAction. DocAction offers you quick access to the most frequently-used scanning
functions. They are especially useful when you need to repeatedly scan with the same
settings and send images to the same destination.
The button on the scanner panel will be used in this guide to demonstrate the
scanner operations. You may also use DocAction's on-screen Execute menu to
perform the same scanning tasks.
Configure Button Settings
Before performing your first scan via scanner buttons, you are recommended to
configure the button settings to your needs and preferences first. There are two ways
to configure or view the button settings of DocAction:
 Double-click the icon in the Windows system tray.

16
 Right-click the icon in the Windows system tray, and then choose Button
Configuration in the pop-up menu that opens.
Within the “Button Configuration” window, you can find Custom icon on the left side
of the window. Clicking the icon on the left pane and its current button settings are
displayed immediately on the right pane. Select the desired function from the drop-
down list of Button Template. You may adjust the settings as desired.
Click the Help button within the Button Configuration window for more information
about the settings.
Scan from the Button
Scanning documents or images from this scanner is very easy. Follow the two
steps described below:
1. Place the document or image onto the scanner.
2. Do one of the following to start scanning:
 Press the button from the scanner's panel.
 Right-click the icon in the Windows system tray, and then choose
Execute in the pop-up menu that opens. Click the Custom button function
item in the pop-up menu.
The scanner starts to scan immediately and carry out the corresponding action
according to the settings you have set up in the Button Configuration window.
Attention
The [Custom] button can function with the default setting “Scan”,
even though you didn’t define the function by using DocAction
beforehand.

17
Scanning from the Icon in the Left Side of the DocAction
Window
You can perform scanning task by double-clicking the icon in the left side of the
DocAction window. Follow the steps described below:
1. Place the document or images onto the scanner.
2. Check current button settings by viewing the Button Configuration window. If
needed, you may also modify settings to meet your current needs.
3. Double-clicking the desired icon in the left side of the DocAction window.
The scanner starts to scan immediately and carry out the corresponding action
according to settings you have set up in the Button Configuration window.