Pocket UK NR201HPUK User manual

USER GUIDE
INTERNATIONAL
HEADSETPHONENR201HPUK
Executive
NR201HPUK User Guide 24/6/03 5:18 pm Page 1

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CONTENTS
1. GUARANTEE 2
2. CONDITIONS OF USE 2
3. FACILITIES AND FEATURES 2
4. LOCATIONS OF CONTROLS 3
5. UTILISATION OF CONTROLS 4
6. INSTALLATION 4
7. SETTING THE DIALLING MODE AND RECALL MODE 5
7.1. THE DIAL MODE SELECTOR SWITCH 5
7.2 THE RECALL MODE SELECTOR SWITCH 5
7 3 NETWORK SERVICES 6
8. CONNECT TO TELEPHONE SOCKET 7
9. SETTING THE CLOCK 7
10. SETTING THE RINGER 7
11. WALL MOUNTING 7
12. OPERATING PROCEDURES 8
12.1 HANDSET OPERATION 8
12.2 LAST NUMBER REDIAL 8
12.3 HEADSET OPERATION 9
12.4 MIXED MODE OPERATION -
STORING MIXED DIAL MODE NUMBERS
10
12.5 RECALL BUTTON 10
12.6 AUTO CALL TIMER 10
12.7 ✽AND # Button 10
12.8 HANDSET MUTE BUTTON 10
12.9 NUMBER VIEWING 10
12.10 BASE UNIT LATCHABLE MUTE 11
12.11 SAVE FUNCTION 11
13. OPERATING PROCEDURE FOR P8X CONNECTION 11
13.1 PBX RECALL 11
13.2 PABX PAUSE FACILITY 11
13.3 MESSAGE WAITING OPERATION 11
13.4 GENERAL USE 12
14. IN CASE OF DIFFICULT 12
15. CARE OF OUR NR201HPUK TELEPHONE 12
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1. GUARANTEE
Your Executive NR201HPUK Headsetphone is guaranteed from the date of purchase.
If found to be faulty within the guarantee period it will be repaired or replaced at our
discretion, subject to our standard terms and conditions. The guarantee does not
cover accidental damage or negligence. The telephone must only be used in the U.K.
in accordance with its instructions for use and must not be tampered with, or taken
apart by anyone who is not an authorised representative of the company. The
guarantee in no way limits your legal rights. Should you have any problems, please
return your telephone to your supplier.
Please ensure that a note of your name and address and details of the problems are
enclosed, together with a copy of your purchase invoice, and that goods are returned
in their full original packaging with instructions enclosed. Goods are returned to the
manufacturer at the customers own risk and expense.
2. CONDITIONS OF USE
Your Executive NR201HPUK Headsetphone is approved for use on business or
private direct exchange lines and on compatible PBX extensions.
When connected to a direct exchange line this must be a standard exclusive (not
shared service) line. The line should cater for either loop disconnect or multi-
frequency signalling. The telephone can signal Timed Break and Earth Recall.
This telephone is not suitable for use as an extension to a payphone or on shared
service or ( 1+1 ) carrier systems.
The dialling code ‘999’ can be dialled on this apparatus for the purposes of making
outgoing calls to the BT Emergency (999) Service.
3. FACILITIES AND FEATURES
This apparatus has been approved for the use of the following facilities
- Simple telephone facility with headset operation
- Loop Disconnect or DTMF Signalling (selectable)
- Mixed Mode signalling
- Earth Loop and Timed Break Recall.
- Handset push to mute facility or optional push to speak (in handset mode only)
- Base unit latchable mute, with LED indication.
- Wall or Desk mountable.
- Ringer OFF/LO/HI control
- Ringer pitch control
- Pause entry in dialling sequence.
- 12 digit LCD showing real and call elapsed time and dialled telephone number.
- Call timer.
- Message waiting.
- Number view.
Any other usage will invalidate the approval of the apparatus if as a result it
then ceases to conform to the standards against which approval was gained.
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4. LOCATIONS OF CONTROLS
Recall
Save
Mute with indicator
Mode
Store
Save
Shift
Tone
Set Time
View
LNR/Pause
Headset with indicator
Set
Tone
Headset
TBR
Recall
Dialling Tone
ELR
Pulse
Wall mount off-hook handset reset
Hook Switch
Wall Mount
Mute button
in handset
LCD display
Ring / MW
indicator
Switches below Notation Panel
MessageWaiting
LineHeadset
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5. UTILISATION OF CONTROL
The button functions are as follows:
0 - 9 - Dialling digits
✽ - # - Dialling codes for MF Signalling
Recall - For use on a PBX or for star services
Save - Used to store the last number redial into a memory
Tone - Switches from Loop Disconnect to DTMF during dialling
Redial - Last number redial
Pause Insert a pause in the dial sequence
View - Used to view last number dialled
Mute - To prevent the other party from hearing you (ie. push
(on handset) down to mute) or, alternatively, on specially adapted
models this can be amended to push-to-speak. In this
instance, the phone will be clearly marked as such.
Latchable Mute - To prevent the other party from hearing you (i.e. push
(on base) to mute). LED will illuminate when in use.
Push button again to continue normal (two-way)
conversation.
Set - Use to set clock “Minute & Hour Digit”
Headset - To enable headset operation. LED will illuminate when
in use.
The switch functions are as follows:
Ring Vol - Allows you to set the level of the ringer loudness
Ring Pitch - Allows you to set the pitch of the ringer
ELR/TBR - Sets the Recall to Earth (ELR) or Timed Break (TBR) Recall
Pulse/Tone - Sets signalling (dialling) to Loop Disconnect (LD)
or DTMF(MF)
Message Waiting - Sets the message waiting to 4 or 6 line configuration
Headset Volume Control - Allows you to set the headset volume.
Visual Indicators: Ring - This indicates an incoming call by lighting up.
Message Waiting - Operates where PABX message waiting is operational
Headset Socket - Used to connect the headset (not supplied)
6. INSTALLATION
The telephone must be sited close to one of the new modular telephone sockets.
There is no limit to the number of sockets you can have installed in your home which
means you can, if you wish, move your telephone from room to room. Unlike
sockets, however, there is a limit to the number of telephones you can operate on
your exchange line. Installing too many telephones will overload the line which could
inhibit some or all of the telephones from ringing.To avoid overloading your exchange
line there is a method of calculating the number of telephones you can use. Add all
the Ringer Equivalence Numbers (REN) together, which are marked on the base of
each telephone. Numbers differ so do check. The numbers when added together
must be 4 or less. Sometimes BT telephones are unmarked but they can generally be
assumed to have a REN of 1.0. If in doubt, please check with your BT Sales Office.
The REN value of your NR201HPUK Headsetphone is 1.0.
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7. SETTING THE DIALLING AND RECALL MODE
The settings must be carried out BEFORE connecting the telephone to the telephone
socket. Please note that batteries are not supplied with the unit.
Two preset switches will be found situated underneath the memory card inlay. These
are the DIAL MODE SELECTOR SWITCH and RECALL MODE SELECTOR SWITCH
and should be set as follows:
7.1 THE DIAL MODE SELECTOR SWITCH
BT are replacing all local exchanges with new ‘TONE' dialling digital systems. They
will give improved clarity and reliability and with ‘Touch Tone’ signalling telephones,
instant connection of calls over digital exchanges and a host of advanced features.
However some telephone exchanges in the U.K. still operate on the PULSE dialling
system.
Your NR201HPUK series telephone allows you to operate on either system and the
DIAL MODE SELECTOR SWITCH should be set to the dialling mode required by your
exchange. Set the switch to the PULSE position for pulse dialling or to the TONE
position for tone dialling. If in doubt about the correct dialling mode used by your
exchange, please consult your Network Operator.
7.2 THE RECALL MODE SELECTOR SWITCH
If you are connected to a TONE dialling exchange, set the switch to the TBR (Timed
Break Recall) position to enable you access certain Network Services.
If you are connected to a PULSE dialling exchange, set the switch to the ELR(Earth
Loop) position as recall has no function on direct lines connected to such exchanges.
(This will avoid the possibility of cutting off your call should the recall button be
pressed accidentally.)
If you are connected to a PABX, set the switch according to the requirements of your
particular PABX. If in doubt, consult your PABX Instructions or your PABX maintainer.
Having installed the batteries and set the switches, refit the battery compartment
cover ensuring that it is screwed fully into place.
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7.3 NETWORK SERVICES
BT are replacing all local exchanges with new digital systems. They will give
improved clarity and reliability.
If you are on a digital exchange, you can instruct it to ring you back with the cost of
your call. Or you can use it to set up reminder calls, where the exchange rings you at
a time you specify.
You can even instruct the exchange to divert your incoming calls to another number,
or deal with two calls at once, or set up a 3-way call.
These services are called Network Services: to use them you need a tone signalling
telephone. To find out if you are on a digital exchange, or when it will be provided,
contact your local BT office.
Your NR201HPUK Headsetphone provides tone signalling when the Dial Mode
selector switch is set to the (TONE) position and the Recall Mode selector switch is
in the TBR position.
If your system requires PULSE dialling, you can change to TONE dialling once the
call has been established by pressing the TONE button. This enables you to access
special services such as Banking etc. which require access digits to be transmitted in
TONE mode. It is important to wait for the call to be established before keying in the
access digits. On completion of the call, the telephone will revert to PULSE dialling.
*TouchTone is a trademark of BT in the U.K.
If you are connected to a PABX, set the switch according to the requirements of your
particular PABX. If in doubt, consult your PABX Instructions or your PABX maintainer.
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8. CONNECTING TO TELEPHONE SOCKET
When the setting up instructions have been completed, connect the plug at the end
of the telephone lead into the telephone socket. The plug will only fit the correct way
round.
9. SETTING THE CLOCK
1. Lift the handset or press the headset button.
2. Enter the clock settings mode.
3. Current time will be displayed with the two hour displays flashing
4. Press * button to increase hour one by one, press and hold down the * button for
the hours to scroll from 0-12 and from AM to PM. A=AM P=PM.
5. Press # button to complete hour settings and enter minute settings
6. Press * to increase the minutes one by one, press and hold down the * button for
the minutes to scroll through digits 0-59.
7. Press * once to complete clock settings.
8. Replace the handset or press the headset button.
10. SETTING THE RINGER
RINGER OFF/LO/HI switch.
Set the switch to the LO or Hl position as desired to give a quiet or loud ring. The
Ringer may also be switched OFF by setting the switch to the OFF position.
Outgoing calls may still be made with the switch set to the OFF position.
RINGER PITCH switch.
Set the switch to the Hl, MED or LO position to adjust the pitch of the ringer.
11. WALL MOUNTING
You may wish to mount the Executive NR201HPUK Headsetphone on a wall. To do
this:
- Slide the plastic, “wall mount” upwards to remove, turn it around and replace it
in the slot.
- The Handset will then stay in the cradle when the telephone is on the wall.
- Position screw into the wall ensuring that the screw head is 5mm from the wall.
- Place the telephone on the screw using the keyhole slot on the rear of the
telephone.
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12. OPERATING PROCEDURES
Two modes of operation are provided; normal handset mode where the handset is
lifted and replaced in the normal manner and headset mode where the caller or
called party is heard through the headset.
When making or receiving a telephone call, you can alternate between the two
modes of operation.
On dialling the required telephone number, the display will change to indicate the
dialled number. After a short period of time, the display will show, Auto Timer. If the
number has more than 12 digits, the display will scroll to the left and only the last 12
digits of the number will be shown. When the call is completed the display will revert
to current time.
The display shows:
12.1 HANDSET OPERATION
Pick up the handset and if making a call, await dial tone and dial the required
telephone number. On completion of the call, replace handset in cradle.
12.2 LAST NUMBER REDIAL
If the telephone number you have called is engaged or if you want to repeat the call
to the number you dialled previously, lift the handset or use the handsfree mode,
await dial tone and press the REDIAL LNR button. The previously dialled number will
be AUTOMATICALLY RE-DIALLED. Up to 32 digits can be stored in the REDIAL LNR
memory. The re-dialled number will appear in the display. If the number contains
more than 12 digits, only the last 12 will be displayed.
PM change
✽# or AM to Tone
pause dialling
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12.3 HEADSET OPERATION
HEADSET BUTTON
Using the headset button, you can make calls via the headset without having to
move the handset to do so. By pressing the headset button you can obtain a
line, answer an incoming call or disconnect the current call.
IMPORTANT
Calls can be transferred from the handset to the headset only if a headset is
connected to the telephone.
HEADSET ‘ON’ LED
While calls are being made using the headset, the headset ‘ON’ LED lights up to
indicate that a call is in progress. The light goes out if no calls, or calls using the
handset, are being made.
HEADSET VOLUME CONTROL
A headset volume control on the right hand side of the telephone allows you to
select the most comfortable listening volume for the headset. The volume can be
set or changed at any time.
TRANSFERRING CALL FROM HANDSET TO HEADSET
To transfer a call from Handset to Headset, firstly lift the handset then press
headset. The LED on the headset button will illuminate. The handset can now be
placed back in its original position.
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12.4 MIXED MODE OPERATION
If you are connected to an exchange requiring PULSE dialling and you wish to route
your calls via an alternative carrier (if available), it is necessary to dial an ACCESS
code in PULSE mode followed by pressing * button and then an AUTHORISATION
code in TONE mode.
12.5 RECALL BUTTON
This is generally only used when the telephone is connected to a PABX (Private
Automatic Branch Exchange) and gives access to features provided by that
exchange. However, RECALL is becoming a feature on the new digital exchanges to
give access to new services such as some of BT’s Network Services.
For full information on the use of the RECALL button, please consult your PABX
instructions or your Network Operator providing the services.
For setting the correct RECALL mode, please refer to section under 'INSTALLATION’.
12.6 AUTO CALL TIMER
If no key is pressed after dialling is finished, the Display will show the call timer after
6 seconds. The Call Timer will automatically indicate elapsed time during a call up to
59 minutes and 59 seconds.
To stop the call timer either “hang up” (or terminate headset operation). The display
will revert to current time.
12.7 ✽AND # BUTTONS
These are used with the new services provided by digital exchanges as well as
accessing features on some PABX’s. They have no dialling function in pulse dialling
mode.
12.8 HANDSET MUTE BUTTON
When using the NR201HPUK in handset mode (not headset), whilst the handset
mute button is depressed the other party will not hear the conversation. If specified
the NR201HPUK can be supplied with this button as ‘push to talk’, and in this
instance the telephone will be clearly marked as such.
NB. The handset mute button is inoperable when the NR201HPUK is in headset
mode, and therefore all speech when in this mode will be transmitted normally.
12.9 Number Viewing
To review the last number dialled and the call duration, lift the handset or press the
headset Button. Press view once, this will display the dialled number pressing the
view button again will display the call duration. If the digits of the dialled number are
less than 7, then the dialled number and the call duration will be displayed at the
same time. Replace the handset or press the headset button to complete the view
feature.
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12.10 BASE UNIT LATCHABLE MUTE
Pressing the MUTE button during a call will deactivate speech transmission. When
mute is activated, its LED indicator will light up. Press the mute button again to
deactivate the mute function.
12.11 SAVE FUNCTION
The SAVE button is used to store a dialled number, it may store up to 32 digits. To
store a number press SAVE after the number had been dialled.
13. OPERATING PROCEDURE FOR PBX CONNECTION
The Executive NR201HPUK Headsetphone is suitable for connection to a PABX
which returns secondary proceed indication.
13.1 PBX RECALL
When connected to a PBX, the telephone will send a Recall Signal to the exchange
when the RECALL button is pressed. This NR201HPUK Headsetphone provides
either TIMED LINE BREAK RECALL or EARTH RECALL. Consult your PBX supplier or
maintainer to ascertain which is compatible with your PBX. Having established which
you require select either ELR (Earth Recall) or TBR (Timed Line Break Recall) using
the ELR/TBR switch.
NB. Like the mute key the Recall key is a ‘hard switches’ not a ‘soft press’ key.
This means that it will only depress slightly, and will remain depressed until
released.
13.2 PABX PAUSE FACILITY
On PABX systems which provide secondary proceed indication you must wait for the
secondary proceed dial tone after dialling the initial access digit(s), normally 9 for an
outside line. For correct operation of the Memory facilities it is therefore necessary to
store a Pause after the access digit to ensure correct dialling. Pressing the LNR key
automatically inserts a 3.6 second pause in the dialling sequence.
NB: Do not enter more than 3 consecutive pauses. Failure to comply with this may
result in unsatisfactory operation and will invalidate the approval.
13.3 MESSAGE WAITING OPERATION
On 4 wire systems set the switch to 2/5 to enable message waiting on compatible
systems. For 6 wire systems set the switches to 1/6. Only one message waiting
telephone may be connected to an extension. If more than one message waiting
telephone is connected to a line, the system may interpret this as an off hook
condition.
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13.4 GENERAL USE
It must be noted that there is no guarantee of correct working of this telephone in all
circumstances when connected to a PBX. Any difficulties should be referred to the
telephone supplier.
This telephone is approved for connection to most PBX’s.
The supplier of this telephone should be consulted for an up to date list of PBX’s
with which this telephone is compatible.
14. IN CASE OF DIFFICULT
In the event of the telephone failing to operate properly, please carry out the
following:
- Check that the DIAL MODE SELECTOR and RECALL MODE SELECTOR
switches are set to the correct positions for your telephone exchange. If set
correctly disconnect the telephone plug from the telephone socket, lift the
handset from the cradle and remove the batteries from the battery compartment.
Wait for 5 minutes, refit the batteries, reset the clock and re-connect the
telephone.
NOTE: It will be necessary to re-programme the memories after the batteries have
been refitted.
If having done this, the problem still exists, carry out the following:
- Unplug all extensions on the Exchange Line.
- Plug the telephone into the Master socket.
- If the telephone operates correctly, it is not faulty and a break may have
occurred in the extension wiring. The wiring must be checked.
- If the telephone stills fails to work, unplug it from the Master socket and plug in a
known working telephone. In the event that this telephone does not work,
contact your Networks Operator (BT, Hull, etc) as it is likely that the exchange
line is faulty. If the replacement telephone works correctly the NR201HPUK
telephone must be returned for repair.
NOTE: If BT engineers are called out unnecessarily and the line is not at fault, a
charge will be made. If difficulties are still experienced, please contact your supplier .
15. CARE OF OUR EXECUTIVE NR201HPUK TELEPHONE
You have invested in a quality product and simple care and cleaning will keep it in
good condition.The plastic parts and cards should be wiped with a cloth dampened
with clean water.
DO NOT use spray polishes as these can affect the internal circuits.
DO NOT use abrasive cleaners as these will dull the high gloss finish.
DO NOT let the coiled cord become knotted or twisted.
Do not expose the unit to high temperatures by siting near radiators, etc. Keep the
unit dry and do not install or operate in outdoor conditions.
The handset and base should be cleaned with a soft cloth. Do not apply polishes or
strong cleaning agents as these could damage the mouldings.
NR201HPUK User Guide 24/6/03 5:18 pm Page 14

All Pocket UK International
telephones are manufactured to
comply with CE standards
Distributed by:
Pocket (UK) International Ltd
Incom House
Waterside
Trafford Park
Manchester
M17 1WD
Tel: [phone]
Fax: [phone]
Email: [email protected]
© Pocket (UK) International Ltd. 2003
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