
POLAR FURNACE UPDRAFT HEATER
25 YEAR LIMITED REPLACEMENT WARRANTY
Polar Furnace Mfg. Inc. (The Company) warrants the heater identified herein to be free from defects in
material and workmanship during normal use for a period of two years from the date of original purchase to
the original purchaser of this heater. In year one and two The Company will cover the full cost of replacing
or repairing the heater onsite or at our factories including materials, parts, travel and labour. Electric and
electronic components are limited to a 12-month 100% replacement warranty. In years 3, 4 and 5 this
warranty is limited to 80% of cost of repair at The Company’s then current rates and is limited to the cost
of labor, material and parts required for repair only. Only the manufacturer at address on this certificate will
determine in its sole and absolute discretion all warranty issues, and work claimed under warranty must be
approved in writing by The Company prior to any repairs being started.
If repair is not feasible for any reason as judged by The Company our obligations under this warranty are
limited to providing a replacement heater per the following schedule. For the 25-year warranty period the
following pro-rated replacement charge will apply.
Schedule of charges for replacement of the complete heater.
From 1 through 2 years Company’s then current list price less 100%
From 3 through 4 years Company’s then current list price less 90%
From 5 through 6 years Company’s then current list price less 65%
From 7 through 10 years Company’s then current list price less 35%
From 11 through to 25 years Company’s then current list price less 5%
All replacement heaters are FOB our factory unless otherwise specified in this warranty.
The warranty period on any replacement heater is from the date of the sale of the original heater.
General Conditions.
The warranty contained herein shall be voided if the heater is not installed and operated as instructed in the
owner manual. The hand over checklist must be signed by the customer and dealer and submitted along with
the warranty registration for this warranty to be valid. Heater must never be pressurized and pressurizing the
heater voids this warranty. A properly qualified tradesperson/s should perform all installations. If chimney
needs be extended an appropriately certified and approved insulated chimney must be used. Your dealer
may charge you for a service call to do warranty work. Parts will be replaced on an even exchange basis.
Polar Furnace updraft heaters are not intended to be the only source of heat. A backup system should be
in place to prevent resultant damage due to a lack of heat. Door seals, light bulbs, fire tending tools, heat
shields and any other wear items are not covered under this warranty. The insulated chimney is not covered
under this warranty. High temperature refractory materials are warranted for 1 year under this warranty.
In use, small cracks can occur in high temperature refractory and will not affect the performance of the
heater. Damaged caused by abuse, accidents, improper use, improper installation, excess creosote buildup,
overheating, freezing, corrosion, negligence, accidents in transit, and pressurization are not covered under
this warranty. Damage resulting from modifications or alterations will not be covered under this warranty. If
the serial number on the equipment is defaced, altered or removed this warranty is void. Damage caused by