Poly VOYAGER FREE 60+ UC User manual

Voyager Free 60+ UC
True Wireless Earbuds with
Touchscreen Charge Case
User Guide

Contents
Your earbud system 3
Charge case controls 4
Earbud button controls 5
Earbud swipe sensor controls 6
USB Bluetooth adapter 7
Load software 8
Update your Poly device 8
Fit 10
Replace eartips 10
Charge 11
Check battery level 11
Quick charge 12
Wireless charging (Qi charging) 12
Power 13
First time power 13
Power on/off your earbud system 13
DeepSleep mode 13
Wake your charge case 13
Connect and pair 15
Pair to mobile device 15
Connect to PC 15
Pair mode 17
Choose your audio source 17
The basics 18
Adjust the volume 18
Play or pause audio 18
Voice assistant (smartphone feature) 18
Use sensors 19
ANC and Transparency Mode 19
Launch Microsoft Teams (Teams model only) 19
Make/Take/End Calls 20
Make a call 20
Answer or end a call 20
Mute 20
Answer a second call 20
Redial last outgoing call (smartphone feature) 20
Answer calls from a second device 20
More Features 21
Customize your earbud swipe settings 21
Lock your charge case screen 21
Bluetooth transmitter 21
ANC and Transparency Mode settings 22
Connect new earbud 22
Troubleshooting 24
Pairing 24
Audio 24
Calls 25
General 26
Safety warnings 27
Safety Instructions 27
Support 29

Your earbud system
Your earbud system easily connects to your mobile phone and computer. The system
includes:
• Wireless earbuds with wearing sensors
• USB Bluetooth adapter for connection to high-fidelity computer audio (design varies
by model)
• Charge case with touchscreen controls
3

Charge case controls
Control features and settings using your charge case touchscreen. Swipe left and right to
view navigation menus and tap icons to select menus and control features. Tap X to close
a menu.
ANC /
Transparency
/
Touch screen controls
Battery level
Music and streaming audio*
ANC (Active Noise Canceling) and Transparency Mode
Bluetooth pairing and Bluetooth Transmitter
Audio source
Volume
Call answer/end
Mute a call
/ Lock/unlock screen
Microsoft Teams (requires Teams model and Teams desktop app)
X Close menu
Note: *Functionality varies by application. May not function with web-based apps.
4

Earbud button controls
Press an earbud button to control features on your earbud system.
To press the raised button on the back of your earbud, pinch the earbud with your thumb
and forefinger. Control features using either earbud's button.
Note: Do not press the buttons on both earbuds at the same time. Your earbud features
may not function properly.
Siri/Google
Assistant :02
:04
Control Button action
Call answer/end Click once
Bluetooth pairing Press and hold for 4 seconds. For more, see Pair to mobile
device.
Pause/play media * Click once
Microsoft Teams With earbuds idle, click to interact with Microsoft Teams
(requires Teams model and Teams desktop app).
Siri/
Google
Assistant
Default phone
assistant
Press and hold for 2 seconds
Note: *Functionality varies by application. May not function with web-based apps.
5

Earbud swipe sensor controls
Swipe forward or backward on the earbud swipe sensor to control features on your
earbud system.
The swipe sensor is next to metallic windscreen on the top of each earbud stem. Swipe
forward or backward to adjust levels or make changes. Control by swiping either earbud.
Note: Do not press the buttons on both earbuds at the same time. Your earbud features
may not function properly.
By default, your earbud swipe controls vary by activity. To customize these settings, see
Customize your earbud swipe settings.
Control Activity Swipe sensor gesture
Volume up Streaming media While streaming media, swipe backward. For
more, see Adjust the volume.
Volume down Streaming media While streaming media, swipe forward.
Mute On a call During an active call, swipe to mute or
unmute. For details, see Mute.
ANC (Active Noise
Canceling) /
Transparency Mode
Earbuds idle With earbuds idle, swipe to switch between
ANC and Transparency Mode. For details,
see ANC and Transparency Mode on page
19.
6

USB Bluetooth adapter
Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it
into your computer to connect to high-fidelity computer audio.
Note: Adapter's USB connection and design may vary, but function is the same.
Standard LEDs
USB LEDs What they mean
Flashing red and blue Pairing
Solid blue Device connected
Flashing blue On a call
Solid red Mute active
Flashing purple Streaming media from computer
LEDs when Microsoft Teams* is detected
USB LEDs What they mean
Flashing red and blue Pairing
Solid purple Microsoft Teams connected
Flashing blue On a call
Solid red Mute active
Pulsing purple Microsoft Teams notification
Note: *Requires Microsoft Teams desktop application.
7

Load software
Download Poly Lens App to get the most out of your device. Some softphones require the
installation of Poly software to enable device call control (answer/end and mute)
functionality.
• Download Poly Lens Desktop App at poly.com/lens.
• Download Poly Lens Mobile App at poly.com/lens, the App Store or Google Play.
Poly Lens Mobile App Poly Lens Desktop App
Configure call control for
softphones
available for some
softphones
✓
Change headset language ✓ ✓
Enable features ✓ ✓
Battery meter ✓ ✓
Update device firmware ✓ ✓
Manage notifications and alerts ✓ ✓
Schedule health and wellness
reminders
✓ ✓
View user guide ✓ ✓
Find MyHeadset ✓
Update your Poly device
Keep your firmware and software up-to-date to improve Poly device performance and
add new features. Download the app at poly.com/lens.
Update earbuds
1To update your earbuds, first remove them from the case to automatically power
them on.
2Go to Poly Lens Mobile App on your paired mobile device or to Poly Lens Desktop
App on your connected computer.
3Select your earbuds from the device list in Poly Lens App to view available updates.
4Click the update button to wirelessly update earbud firmware or software.
Update charge case
Note: This device update requires Poly Lens Desktop App downloaded to your
computer
5With Poly Lens Desktop App downloaded, plug the charge case into your computer
using the provided USB cable.
6Select your charge case from the device list in Poly Lens Desktop App to view
available updates.
7Click the update button to update charge case firmware or software.
8

Update Bluetooth USB adapter
Note: This device update requires Poly Lens Desktop App downloaded to your
computer
8With Poly Lens Desktop App downloaded, plug your Bluetooth USB adapter into your
computer.
9Select your Bluetooth USB adapter from the device list in Poly Lens Desktop App to
view available updates.
10 Click the update button to update Bluetooth USB adapter firmware or software.
9

Fit
Place earbud in your ear. Rotate down and forward for an optimal fit and sound
experience.
1Try the 3 eartips to find which size fits you comfortably while blocking external noise.
2Listen to music and select the eartip that gives you the most bass response.
3You may prefer a different size eartip in each ear.
Replace eartips
Change your eartips and lock them in place.
1REMOVE:
A Fold down the eartip's outer cone to reveal the eartip base connection to the
earbud.
B Loosen the notched eartip base from the earbud with your fingernail and remove.
Ensure to loosen your eartip from the base so the outer cone isn't torn.
C Alternatively, carefully twist the eartip base to remove.
2REPLACE:
A Place the eartip base on the earbud microphone column and press into place for a
secure fit.
B The eartip base clicks when locked into place.
10