Polycom Pano Service manual

ADMINISTRATOR GUIDE 1.1 | December 2017 | 3725-42460-003A
Polycom® Pano™

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Contents
Before You Begin............................................................................................... 5
Get Help.............................................................................................................................. 5
Getting Started................................................................................................... 6
Features and Capabilities................................................................................................... 6
Hardware Features...................................................................................................6
System Indicator Lights.......................................................................................................8
Powering On and Off...........................................................................................................8
Power On the Device............................................................................................... 8
Power Off the Device............................................................................................... 9
Managing the System......................................................................................................... 9
Access the System Web Interface........................................................................... 9
Access the Polycom Cloud Service Administration Portal from the System
Web Interface.................................................................................................... 10
Access the Polycom Cloud Service Administration Portal from an Assigned
URL................................................................................................................... 10
System Hardware............................................................................................. 11
Connect a Touch-Capable Monitor................................................................................... 11
Connect a Non-Touch Monitor.......................................................................................... 11
Positioning the System......................................................................................................12
Mount the System on a Wall.................................................................................. 12
Mount the System on a Monitor............................................................................. 13
Setup Wizard.....................................................................................................15
Modes of Operation...........................................................................................................15
Change System Default Credentials................................................................................. 15
Set Up System Manually...................................................................................................16
Provision the System........................................................................................................ 16
General Settings...............................................................................................17
Set the Local Interface Language..................................................................................... 17
Set the System Web Interface Language......................................................................... 17
Set the Date and Time...................................................................................................... 17
Set Device and Room Names...........................................................................................18
Register with Polycom Cloud Service............................................................................... 18
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Enable Screen Mirroring................................................................................................... 19
Disable Screen Mirroring...................................................................................................19
Provisioning Service........................................................................................21
Enable a Provisioning Service.......................................................................................... 21
Configure a Provisioning Service...................................................................................... 22
Disable a Provisioning Service..........................................................................................22
Network Settings.............................................................................................. 23
LAN Status Lights............................................................................................................. 23
Configure IP Address Settings.......................................................................................... 23
Configure DNS Settings.................................................................................................... 25
Configure LAN Options..................................................................................................... 25
Monitor Settings............................................................................................... 27
HDMI Interfaces................................................................................................................ 27
Supported HDMI Input Resolutions........................................................................27
Supported HDMI Output Resolutions..................................................................... 28
Supported Displays........................................................................................................... 28
Tested Touch-Capable Monitors............................................................................ 28
Configure Monitor Settings................................................................................................28
Security............................................................................................................. 30
PKI Certificates................................................................................................................. 30
How PKI Certificates Are Used.............................................................................. 30
Create a Certificate Signing Request..................................................................... 31
Configure Certificate Validation Settings................................................................32
Install Certificates................................................................................................... 32
View Certificates.....................................................................................................33
Delete Certificates.................................................................................................. 33
Change Local Account Credentials...................................................................................33
Disable the Security Code.................................................................................................34
Wireless Communication Options..................................................................................... 34
Wireless Bands for Miracast-Certified Devices...................................................... 34
Enable Wireless Settings....................................................................................... 34
Disable Wireless Settings.......................................................................................35
Port Usage........................................................................................................................ 35
Port Connections....................................................................................................35
Encryption......................................................................................................................... 37
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Content Sharing............................................................................................... 41
Content Sharing Options...................................................................................................41
System Maintenance........................................................................................43
Resetting the System........................................................................................................ 43
Perform a Factory Reset........................................................................................ 43
Delete System Settings.......................................................................................... 44
Updating System Software................................................................................................45
Choose Software Update Location in System Web Interface................................ 45
Manually Update Software..................................................................................... 46
Automatically Update Software.............................................................................. 46
Update Software from a USB Storage Device....................................................... 46
Downgrading System Software.........................................................................................47
Polycom Cloud Service................................................................................... 48
Polycom Cloud Service Administration Account Activation Process.................................48
Activate a Polycom Cloud Service Administration Account....................................49
Complete Account Activation................................................................................. 49
Sign in with Your Administration Account...............................................................50
Integrate with Microsoft Office 365....................................................................................50
Authentication Providers................................................................................................... 52
Enable or Disable a Built-In Authentication Provider..............................................52
Add Office 365 as a Custom Authentication Provider............................................ 53
Add ADFS as a Custom Authentication Provider................................................... 54
Edit or Delete a Custom Authentication Provider................................................... 55
Document Services........................................................................................................... 55
Add Office 365 OneDrive for Business as a Document Service............................ 55
Edit or Delete the Integrated Document Service.................................................... 56
Device Management......................................................................................................... 56
Edit or Delete a Registered Device........................................................................ 57
User Management.............................................................................................................58
Polycom Cloud Service Enterprise Administrator...................................................59
Add an Administration Account.............................................................................. 59
Edit or Delete an Administration Account...............................................................60
Change User Interface Language.......................................................................... 61
User Password....................................................................................................... 61
Sign Out................................................................................................................. 62
Integrating with a Polycom Video System..................................................... 63
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