Polycom 3725-32870-002 User manual

6.0.0 | Apr. 2010 |3725-32870-002
Polycom®RSS™ 4000 System
User Guide

© 2010 Polycom, Inc. All rights reserved.
Polycom, Inc.
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Pleasanton, CA 94588-2708
USA
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The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent
applications held by Polycom, Inc.

Polycom® RSS™ 4000 User Guide
i
Content
Polycom® RSS™ 4000 Introduction············································ 1-1
Overview ·······································································1-1
System Hardware Installation ·············································1-2
General Safety Precautions ·············································1-2
Unpack the Package ·····················································1-2
Install the System·························································1-3
System Initial Configuration ···············································1-3
Preparations before Configuration ···································1-3
Modifying the Initial IP Address······································1-4
(Optional) Configuring the Gatekeeper Settings ··················1-6
User Interface··································································1-7
Web User Interface ·······················································1-7
TV User Interface ·························································1-7
Basic Operations ···································································· 2-1
Introduction to the Web User Interface ··································2-1
User Permissions ·························································2-2
Common Operations ····················································2-2
Starting a Recording ·························································2-3
Playing Back Recorded Files ···············································2-4
Ordinary User Configuration ·················································· 3-1
Personal Settings······························································3-1
Virtual Recording Room (VRR) ···········································3-2
Dialing-in to a VRR to Start Recording ······························3-2
Modifying a VRR ·························································3-3
Archives ········································································3-4
Viewing Archives ························································3-4
Playing Back and Downloading Archives ··························3-5
Modifying Archives······················································3-6
Live Streaming ································································3-7
Starting a Live Streaming ···············································3-7
Viewing Live Streaming Information ································3-7
Viewing Live Streaming Video ········································3-8

Content
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Administrator Configuration··················································· 4-1
Recording Templates ························································4-1
Viewing Template Information········································4-1
Defining a Template ·····················································4-1
Managing Templates ····················································4-2
Virtual Recording Room (VRR) ···········································4-3
Defining a VRR ···························································4-3
Dialing a VRR to Start Recording ·····································4-4
Managing VRRs···························································4-5
Channel·········································································4-5
Recording Setting·····························································4-6
Archives and Live Streaming ··············································4-7
Live Streaming Resources Usage······································4-7
Network Service ······························································4-8
IP Setting ···································································4-8
Gatekeeper ·································································4-9
QoS ········································································ 4-10
User Management·························································· 4-11
User········································································ 4-11
Viewing Users··························································· 4-11
Adding a New User···················································· 4-12
Managing Users ························································ 4-13
Groups ···································································· 4-14
Creating a New Group ················································ 4-14
Managing Groups ······················································ 4-15
Service Setting······························································· 4-15
Active Directory ························································ 4-15
Calendar Configuration ··············································· 4-16
System Monitoring ························································· 4-18
Dashboard ······························································· 4-18
System Logs ····························································· 4-20
Hard Disk Warning ···················································· 4-21
System Security ····························································· 4-21
Certificate Setting······················································· 4-21
Ports ······································································· 4-22
Security Policy ·························································· 4-23

Polycom® RSS™ 4000 User Guide
iii
System Management······················································· 4-25
System Configuration Backup/Restore···························· 4-25
User Data Backup/Restore ··········································· 4-25
System Upgrade ························································ 4-27
Product Activation ····················································· 4-29
UI customization ······················································· 4-30
System time ······························································ 4-32
Restart and Shutdown ················································· 4-32
Restoring Factory Default Configuration ························· 4-32
TV User Interface Operation ··················································· 5-1
Introduction to Main Menu Page ·········································5-1
Start Recording································································5-3
Viewing Archives ····························································5-3
Appendix A – Telnet/Terminal Commands······························ 6-1
HyperTerminal Parameters ················································6-1
Login ············································································6-1
Command Introduction ·····················································6-2
Appendix B – Regulatory Notices ·········································· 7-1

Polycom Solution Support Services
Polycom Implementation and Maintenance services provide support for
Polycom solution components only. Additional services for supported
third-party Unified Communications (UC) environments integrated with
Polycom solutions are available from Polycom Global Services and its
certified Partners. These additional services will help customers successfully
design, deploy, optimize and manage Polycom visual communications
within their UC environments. Professional Services for Microsoft
Integration is required for Polycom Conferencing for Microsoft Outlook and
Microsoft Office Communications Server integrations. For additional
information and details please
see http://www.polycom.com/services/professional_services/index.html
or contact your local Polycom representative.

1-1
1
Polycom® RSS™ 4000
Introduction
Overview
Polycom® RSS™ 4000 Recording and Streaming Server is a web server that
enables you to easily perform recording, live streaming, stream media
processing and multimedia archiving, as needed. Polycom® RSS™ 4000
system supports the recording of both single-point and multipoint video
conferences, including H.239 data contents. It can record and archive up to
1080P and live stream to the network audience at a quality of up to 720P.
Polycom® RSS™ 4000 provides the following features:
•Supports recording of up to 15 concurrent video conferences, as well as
full video, audio and content recording.
•Supports resolutions of up to 1920 x 1080 (1080p) and 4Mbps of
bandwidth for recording.
•Supports video conference live streaming, using Windows Media, that
can use two different bandwidths.
•Uses a Virtual Recording Room (VRR) as a base for recording and
authorizing playback permission. Users can have their own VRR for
recording and playing back.
•Offers various recording methods. Users can start a recording from
endpoints, an MCU or the Web user interface.
•Supports the integration with Polycom HD Series endpoints and
Polycom RMX/MGC conference platform to visually and automatically
perform recording, live streaming and playback.
•Supports the integration with Polycom Video Media Center™ (VMC)
1000 V2.0 for more powerful stream media management.
•Supports integration with Exchange server, and works with other
Polycom video conferencing devices for recording or live streaming
conferences when scheduling conferences through Outlook.
•Supports recorded archives in multiple formats, so that users can view
content through a H.323 based endpoint, the Web user interface and
MP4-supported players like an iPhone and an iPod.
•Supports SSL certificate authentication encryption to ensure the data
security of Web communication.

Chapter 1 – Polycom® RSS™ 4000 Introduction
1-2
Figure 1-1 Polycom® RSS™ 4000's Application in the Video Conference Network
System Hardware Installation
General Safety Precautions
Follow these rules to ensure general safety:
•Keep the area around the Polycom® RSS™ 4000 unit clean, free of
clutter and well ventilated.
•Decide on a suitable location for the equipment rack that will hold the
Polycom® RSS™ 4000 unit and is near a grounded power outlet.
•Use a regulating uninterruptible power supply (UPS) to protect the
Polycom® RSS™ 4000 unit from power surges and voltage spikes, and
to keep it operating in case of a power failure.
Unpack the Package
To unpack the system package:
1 Check the package to ensure its completion.
2 Open the package and check the items included. The following items
should be included:
―One Polycom® RSS™ 4000 server unit
―Two power cables
―Two RJ-45 network cables
―One DB9 serial port cable
―A CD
―A license and a user registration card
3 Take all items out of the package and check if any of them is in poor
condition.
If you find damage, file a claim with the delivery carrier. Polycom is not responsible for
damage sustained during shipment of this product.