POMCube iCAN NetZero Plus Series User manual

iCAN®NetZero Plus
User Manual
V1.0.0

TABLE OF CONTENTS
Preface .............................................................................................................1
Legal Compliance ............................................................................................1
Disposal and Recycling .............................................................................. 1
FCC Statement........................................................................................... 2
Safety Instructions...........................................................................................3
Warning Label............................................................................................ 3
General Information.................................................................................. 3
Environmental Conditions......................................................................... 5
Cleaning and Maintenance ....................................................................... 5
Emergency Situations................................................................................ 6
About iCAN NetZero Plus................................................................................8
Overview ................................................................................................... 8
Typical Applications ................................................................................... 8
Parts and Features..................................................................................... 9
Specifications........................................................................................... 14
Installation .....................................................................................................19
Tools and Safety Gear.............................................................................. 19
Installation Conditions............................................................................. 20
Mounting................................................................................................. 21
Internal Wiring ........................................................................................ 25
Battery System Installation...................................................................... 27
External Wiring........................................................................................ 28
Accessories Installation ........................................................................... 34
Safety Check ............................................................................................ 35
Basic Operations............................................................................................36
Boot System............................................................................................. 36
Shut Down System................................................................................... 36
Getting Started with the APP .................................................................. 36
Network Connection ............................................................................... 37
Reset Network......................................................................................... 37
Troubleshooting.............................................................................................38
Warranty and Service....................................................................................42
Limited Warranty..................................................................................... 42
Remedies................................................................................................. 42
Warranty Exclusions ................................................................................ 43
Legal Rights.............................................................................................. 44
Service ..................................................................................................... 44

1
Preface
Thank you for purchasing POMCube iCAN NetZero Plus, an intelligent energy
system that helps provide a fully integrated power system. In order to use your
device safely, efficiently, and effectively, please read the User Manual
thoroughly and follow the instructions provided before use. Please keep this
User Manual for future reference.
This manual applies to the following products:
- iCAN NetZero Plus 7.5K (Model No.: PNZ-7.5K121.3N-NA0)
- iCAN NetZero Plus 10K (Model No.: PNZ-10K121.3N-NA0)
- iCAN NetZero Plus 11K (Model No.: PNZ-11K121.3N-NA0)
- iCAN NetZero Plus 12.5K (Model No.: PNZ-12.5K121.3N-NA0)
All specifications and descriptions contained in this document are verified to be
accurate at the time of printing. However, POMCube reserves the right to
change products information and specifications without notice. Products and
specifications discussed herein are for reference purposes only. All information
discussed herein may change without notice and without warranties of any kind.
This document and all information discussed herein remain the sole and
exclusive property of POMCube.
iCAN NetZero Plus system may be updated for technical reasons without prior
notice. Purchasing this product indicates that you have acknowledged it and
accepted it.
Please visit www.pomcube.com for the latest updates.
Legal Compliance
Disposal and Recycling

2
This symbol on the product or on its packaging indicates that this
product must not be disposed of with your other household waste.
Instead, it is your responsibility to dispose of your waste equipment
by handing it over to a designated collection point for the recycling
of waste electrical and electronic equipment. The separate collection and
recycling of your waste equipment at the time of disposal will help conserve
natural resources and ensure that it is recycled in a manner that protects human
health and the environment. For more information about where you can drop
off your waste equipment for recycling, please contact your local city office, your
household waste disposal service, or the shop where you purchased the product.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that
may cause undesired operation.
DANGER: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
NOTE: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation.
RF Warning Statement
The device has been evaluated to meet general RF exposure requirement. The
device can be used in portable exposure conditions without restriction.

3
Safety Instructions
DANGER: These safety instructions provide important safety information
and should be observed at all times. Please read them before using the
product.
Warning Label
Please pay attention to the warning labels and follow the instruction mentioned.
POMCube disclaims all liability for any accidents or damage caused by using the
product in ways that are not described in this User Manual or by using non-
genuine parts or accessories.
Warning labels in this manual
DANGER
DANGER
indicates a potentially hazardous situation which, if not
avoided, could result in injury, death, or
damage to iCAN NetZero
Plus.
CAUTION
CAUTION
indicates potentially hazardous situation which, if not
avoided, could result in medium/slight injury or
damage to iCAN
NetZero Plus.
NOTE
NOTE
indicates an important step or tip that leads to best results,
but is not safety or damage related.
General Information
DANGER: Read this entire document before installing or using iCAN NetZero
Plus. Failure to read or follow any of the instructions or warnings in this
document can result in electrical shock, serious injury, death, or can damage
the product, potentially rendering it inoperable.
DANGER: A battery can present a risk of electrical shock, fire, or explosion
from vented gases. Observe proper precautions.
DANGER: iCAN NetZero Plus must be installed by only POMCube authorized
persons who have been trained in working with high voltage electricity.

4
DANGER: Universal PCS is 55lbs (25kg) in weight. It shall be installed by at
least 2 persons.
DANGER: Use iCAN NetZero Plus only as directed.
DANGER: Do not handle the device or its components with wet hands,
otherwise electric shock or death may occur.
DANGER: Do not use iCAN NetZero Plus if it is defective, appears cracked,
broken, (or otherwise damaged) or fails to operate.
DANGER: Before wiring, ensure that iCAN NetZero Plus is switched off. Open
any associated breakers or disconnect switches.
DANGER: To protect the product and its components from damage when
transporting, handle with care. Do not impact, pull, drag, or step on iCAN
NetZero Plus. Do not subject iCAN NetZero Plus to any high forces. To help
prevent damage, leave iCAN NetZero Plus in its shipping packaging until it is
ready to be installed.
DANGER: Any installations must comply with The National Electric Code
(NEC) and local codes.
DANGER: Do not insert foreign objects into any part of iCAN NetZero Plus.
Always use genuine parts and accessories, purchased directly from
POMCube or a POMCube-certified party. Using parts and accessories other
than the provided one may cause short circuits or overheating, and result in
electric shock or fire.
DANGER: Any installation must comply with specifications for wire types,
conductor sizes, electrical and thermal insulation, branch circuit protection,
grounding, and disconnect devices.
DANGER: Keep iCAN NetZero Plus away from children.
CAUTION: Do not paint any part of iCAN NetZero Plus, including any internal
or external components such as the exterior shell or casing.
CAUTION: When installing iCAN NetZero Plus in a garage or near vehicles,
keep it out of the driving path. It shall be standing on the floor. If possible,
install iCAN NetZero Plus on a side wall.

5
Environmental Conditions
DANGER: Do not expose iCAN NetZero Plus or its components to direct
flame.
DANGER: Do not install iCAN NetZero Plus near heating equipment.
DANGER: Do not immerse iCAN NetZero Plus or its components in water or
other fluids. Install iCAN NetZero Plus in a location that prevents damage
from flooding.
DANGER: Do not expose iCAN NetZero Plus to ambient temperatures above
60°C (140°F) or below -30°C (-22°F).
CAUTION: Do not use cleaning solvents to clean iCAN NetZero Plus, or
expose iCAN NetZero Plus to flammable or harsh chemicals or vapors.
CAUTION: Do not place iCAN NetZero Plus in a storage condition for more
than one (1) month, or permit the electrical feed on the iCAN NetZero Plus
to be severed for more than one (1) month, without placing iCAN NetZero
Plus into a storage condition in accordance with POMCube’s storage
specifications.
CAUTION: Ensure that no water sources are above or near iCAN NetZero
Plus, including downspouts, sprinklers, or faucets.
CAUTION: Ensure that snow does not accumulate around iCAN NetZero Plus.
Cleaning and Maintenance
DANGER: Switch off all external and internal breakers, then wait for 5
minutes before making any repairs or maintenances.
DANGER: iCAN NetZero Plus is maintenance-free, but cooling fins and fans
shall never be obstructed by any dirt or other objects. It is recommended
that you clean the device by blowing it with a blower, or wiping it gently
using a soft and dry cloth or brush. Do not use water, chemical substances
or detergents. These may cause discoloration or corrosion to the product's
exterior, and may cause a fire or electric shock.
DANGER: iCAN NetZero Plus and its components are not user serviceable.

6
Do not dismantle the device. Do not attempt to repair the device or its
accessories by yourself, as damage or personal injury may occur. Damage
caused by unauthorized repair is not under the warranty. Please contact
your local distributor for any possible problems with the product.
DANGER: Do not damage any of the cable. Do not place it near any hot
objects, bend it excessively, twist it, pull it, or wrap it into a bundle.
DANGER: Batteries in iCAN NetZero Plus are replaceable. Contact POMCube
or an authorized dealer for any repairs or replacements.
Emergency Situations
(1) Leaking Batteries
DANGER: If the battery pack leaks electrolyte, avoid contact with the leaking
liquid or gas. If one is exposed to the leaked substance, immediately perform
the actions described below.
Inhalation
DANGER: Evacuate the contaminated area, and seek medical attention.
Contact with eyes
DANGER: Rinse eyes with flowing water for 15 minutes, and seek medical
attention.
Contact with skin
DANGER: Wash the affected area thoroughly with soap and water, and seek
medical attention.
Ingestion
DANGER: Induce vomiting, and seek medical attention.
(2) Damaged Batteries
DANGER: Damaged batteries are dangerous and must be handled with the
utmost care. They are not fit for use and may pose a danger to people or
property. If the battery pack seems to be damaged, pack it in its original
container, and then return it immediately to POMCube or an authorized
dealer.

7
(3) Fire
DANGER: DO NOT UNDER ANY CIRCUMSTANCES USE WATER! Only dry
powder fire extinguisher can be used; call 911 or other emergency services,
immediately.
(4) Wet Batteries
DANGER: If the battery pack is subjected to water or submerged, contact
POMCube or an authorized dealer for technical support. Do not allow
personnel to access the unit.
NOTE: Damaged batteries may leak electrolyte or produce flammable gas. If such
damage occurs, please contact POMCube immediately.