
10
Some water bodies have a warmer (less
dense) top layer and a colder (more dense)
bottom layer. Can-Air Systems are designed
in a way that allows these natural thermal
stratification processes to keep occurring.
However, extremely stratified water bodies
require special attention.
To test for extreme stratification, reel a
thermometer into the water and pause every
couple feet to pick up a reading.
Pull the thermometer quickly to the surface
to record each reading. If over 30% of the
total water volume is cold water (-15 C°
below surface water temperatures),
caution must be taken when turning on
the aeration unit. Only run in short time
intervals. Start cautiously (e.g. one hour/day
for the first week) and gradually increase
running time throughout the following
weeks. Units can be run longer during
sunny days when photosynthesis is
supplementing oxygen levels.
Why is this important? Stirring up cold
bottom water can expose fish to potentially
harmful gases. Rapid mixing can also
decrease overall oxygen levels in ponds with
anoxic bottom conditions.
If you are at all concerned about this
process please contact Pond Pro by calling
1-855-414-7663 or emailing
Warranty period is three years with the cabinet and
two years without the cabinet.
Pond Pro warrants this Can-Air System to be free
from defects in material or workmanship under
normal use and service. The obligation of Pond Pro
under this warranty is limited to replacing or
repairing any defective part within the warranty
period free of charge. The customer is responsible
for paying all shipping charges associated with
returning the unit to Pond Pro repair facility.
THIS WARRANTY IS IN LIEU OF ANY OTHER
WARRANTIES, EXPRESSED OR IMPLIED, AND ANY
OTHER OBLIGATION OR LIABILITY WHATEVER ON
THE PART OF POND PRO. AND IN NO EVENT POND
PRO WILL BE LIABLE FOR ANY SPECIAL OR CON-
SEQUENTIAL DAMAGES.
Warranty is void if:
The system is incorrectly installed, not maintained
under the maintenance guidelines contained in this
manual or the system has been tampered with.
Warranty Claim Procedure:
Once warranty coverage has been established,
please call Pond Pro at 1-855-414-7663 prior to
returning the unit to receive any updated informa-
tion and fill out a repair form. The repair form
should be sent with information explaining the
problem and a copy of the original invoice. The
unit can be sent to any Pond Pro repair centre for
evaluation and repair. Any expedited shipping
method for the return of the unit is at the expense
of the customer.
Non-Warranty Repairs:
Most failed equipment is cheaper to repair than to
replace. Please call ahead and ship as directed in the
previous section.
Customers may request an estimate of repair. This
can be sent in the letter that accompanies the unit,
and should include a daytime phone number and/or
email address. Once the unit has been received at
the repair centre and evaluated, the customer will be
contacted as to whether to proceed with the repair.
The unit will be repaired if repair costs are below the
stated dollar amount. For example: “Please repair if
total is under $150.00 before shipping charges.”
Estimates that are rejected will be destroyed unless
the customer has stated otherwise. If the customer
requests their unit be returned, it will be returned as
closely as possible to the state it was received.
Shipping and handling charges will be covered by
the customer.
All non-warranty repairs will be returned to the
customer and billed C.O.D. unless otherwise directed.
Check local laws and ordinances as warning
signage is mandatory in some areas. The
owner of the Can-Air system will assume all
risks of running the system during the
winter months.
Winter operation may result in open areas
and thin ice at the diffuser location(s). Use
extreme caution to avoid falling through ice
in these areas. To prevent injuries or fatali-
ties, warning signs are highly recommended.
In the spring, refer to the start up procedure
above to prevent fish kills.