Pondmax Pv250 User manual

VERSION

AUG 2022

22PV030 - PV250

22PV050 - PV350

22PV075 - PV550

POND & FOUNTAIN

PUMP

INSTRUCTION MANUAL

888.868.1185

[email protected]

www.pondmax.com

P O NDMA X . C O M

WELCOME TO THE WORLD OF PONDMAX™.

YOU MADE THE RIGHT CHOICE INVESTING IN THIS

QUALITY PRODUCT. THANK YOU AND ENJOY.

TECHNICAL SPECIFICATIONS

DESCRIPTION

PV250 PV350 PV550

MAXIMUM WATER FLOW(GPH)

250 350 550

MAXIMUM HEAD (Ft)

5.5 6.0 6.5

POWER CONSUMPTION* (W)

18 22 35

VOLTS (V)

115 115115

FREQUENCY (Hz) AC

60 60 60

FRONT FILTER CAGE: FLOW ADJUSTER

Yes Yes Yes

INLET Ø NPT THREAD (inch)

1/2 1/2 1/2

OUTLET Ø NPT THREAD (inch)

1/2 (Barb) 1/2 1/2

CABLE LENGTH (Ft)

24 24 24

RECOMMENDED FOUNTAIN KIT**

#30 Jet kit #30 JetKit #30 JetKit

BEFORE USING THIS PRODUCT, PLEASE READ THESE INSTRUCTIONS CAREFULLY AND BECOME

FAMILIAR WITH THE UNIT. PLEASE KEEP THESE INSTRUCTIONS IN A SAFE PLACE FOR FUTURE

REFERENCE.

* SUBJECT TO VARIATION ACCORDING TO LOAD

** SOLD SEPARATELY

DESIGN HIGHLIGHTS

The PondMax Pond & Fountain Pumps have been manufactured to provide you with the best quality pumps for your

water feature. Visit our website to view our range of pond ﬁltration, outdoor/underwater lighting, water treatments and

general accessories.

• Can be used submersible or externally.

• Ener

• Built-In ﬂow adjustment.

• Robust impeller design and ease of access for

maintenance.

• Threaded inlet – Easy to connect an optional PondMAX

SP250 Submersible Preﬁlter.

• 24Ft outdoor cable.

P O NDMA X . C O M

WAT E RGARDENING TO THE M A X

POND & FOUNTAIN

PUMPS

BENEFITS INCLUDE

• PondMax Pond & Fountain Pumps are suitable for

use in many dierent applications including ponds,

fountains and other water feature applications. The

pumps can be used in either submersible or in-line

applications.

• Your pump has a single moving part (an impeller),

enabling easy cleaning and maintenance.

• The motor is totally encapsulated in epoxy resin,

ensuring safe operation under water.

• Your pump is magnetically driven and relies on water

to cool and lubricate it. Therefore no harmful oil or

grease lubrication is required.

• PondMax Pond & Fountain Pumps are continuous

rated, therefore are designed to operate 24/7.

• An optional fountain kit can be purchased and ﬁtted

to the models PV250 – PV550 pumps. When using

with a fountain kit, it is strongly recommended to

purchase a optional PondMAX SP250 Submersible

Preﬁlter. This assists in straining the particles in the

water, to assist the fountain nozzles from becoming

blocked up with debris. See your retailer for

availability or more information.

• Any damage to the equipment or unmerited operation

will bring dangers to the surrounding precincts. So if

there is any damage of the equipment, it must not be

used. The equipment should be placed out of reach of

children.

• For your own safety, disconnect from the power supply

before any maintenance of any equipment is attempted

on the tank or water body. Always unplug the pump

from the power supply when not in use. Never pull the

cable to disconnect the plug from the power supply -

grasp the plug and pull to disconnect. If required, have

a qualiﬁed electrician install a weatherproof power

supply point near to the pond or water-feature (within

the cable length of the appliance).

• Be sure the equipment is submerged completely in the

water. The depth should not be greater than 6.5Ft.

• Do not operate the pump if the appliance or any

components of the system, such as the power cable,

have been damaged. Check appliance for defects

regularly.

• For safety, plug the pump into an electrical outlet with

a (GCFI) Ground Fault Circuit Interrupter.

• To avoid an electric shock, do not attach the plug to the

power supply socket with wet hands. The drip loop

method should be used to prevent water from traveling

down the cable and onto the plug or power supply.

If the plug does get wet, do not unplug the cable.

Disconnect the circuit breaker that supplies power to

the power supply point. Then unplug and examine the

plug and power supply point for presence of water. If

the power point has become wet, you should consult an

electrician before using the power point again.

• Do not install or store the appliance where it will be

exposed to extreme hot or cold temperatures. Do not

use in water above 95°F.

• Do not cut the cable as this will result in voiding your

warranty.

• Care should be taken to arrange the power cable so

that it cannot be accidentally tripped over or pulled.

• Do not attempt to repair the electrical appliance

yourself. Return to an authorized service centre or

place of purchase if a fault occurs, (regular

maintenance is not considered repair and is required by

user).

IMPORTANT SAFEGUARDS

Correct and safe use of the system requires strict compliance with the safety instructions. For

safety reasons, persons less than 16 years of age that are not familiar with these instructions should

not use this equipment.

P O NDMA X . C O M

INSTALLATION

For your convenience we have provided a built in ﬂow control on the Front Filter Screen. This can be used to adjust

the water ﬂow if the ﬂow is too fast for a particular installation. These are mainly used in clean water features with no

debris.

• It is advised, that when used in an outdoor environment, to integrate an optional PondMAX SP250

Submersible Preﬁlter, to provide additional pre-ﬁltration and to protect the pump ( at your local

dealer).

PRODUCT SPECIFIC SAFEGUARDS

• Do not operate the pump without water at any time,

permanent damage may occur.

• Pond & Fountain pumps are a magnetically driven

pump. Be sure the equipment is submerged

completely in the water. If used externally, the pump

must have adequate ﬂooded suction at all times,

therefore they cannot suck from a water level that is

below the inlet level.

• The pump is designed to be used for ponds, fountains

and other fresh water features.

• The pump should only be used in clean water only.

Do not use the pump in, or with, any chemicals such as

a solvent or gasoline.

• All PondMax Pond & Fountain pumps are cooled by

water ﬂowing through the inside of the motor body.

If the pump ﬂow becomes restricted it will overheat

and could cause permanent damage. Large tubing size

is strongly recommended to deliver adequate water

ﬂow to cool the pump. The pump needs to be cleaned

regularly to prevent the pump becoming blocked, thus

causing the pump to overheat and burn out. This is not

a warrantable event. It is strongly recommended not to

select a pump that is too small for the job required. The

ﬂow rate through the pump needs to be enough so

that a half of the rated max ﬂow is kept running at all

times.

PLUMBING GUIDE

SUBMERSIBLE USE

• When used inside a pond /fountain ,

follow as outlined below.

• For best results, consult with an expert to make sure

you use the correct size of tubing for your pump ﬂow

and application.

• Select the outlet hosetail and screw into the

top of the pump.

• Now connect the tubing to the hosetail. Remember to

use stainless steel hose clamps to fasten the hose

EXTERNAL USE

When installed outside the pond or fountain, follow

proceedure as outlined below.

• For best results in external applications, the pump

must have adequate ﬂooded suction at all times

(installed outside pond or fountain, below elevation of

the surface of water). Also consult with an expert to

make sure you use the correct size of tubing for your

pump ﬂow and application.

• In external applications it is necessary to remove the

Front Filter Screen and Sponge from the pump to

expose the threaded inlet. Do this by removing the

front ﬁlter screen from the front of the pump. Push

in the two tabs on either side of the ﬁlter screen and

pull away from pump. NOTE: You will not need either

the Front Filter Screen or Sponge in an external

application, so feel free to keep with this instruction

manual or discard.

• Select the inlet and outlet hosetail and screw

into both ports on the pump.

• Now the pump is ready to be connected to new or

existing plumbing conﬁguration. Extra ﬁttings and

adapters may be required ( at your local

dealer), based on the speciﬁc application.

• Make sure that the suction line (inlet side of plumbing)

has a suction screen or leaf strainer to catch large

debris that could potentially harm pump (ask your

local dealer for further information).

FOUNTAIN KIT SET UP GUIDE

•PondMAX oers optional fountain kits that correlate

with these pumps. For suggestions on the correct model,

see the speciﬁcation table on page 2 of this manual.

• NOTE: For the purpose of these guidelines, a PondMAX

#30 Jet kit has been selected below as a sample. The

installation principle will be similar for the other types.

P O NDMA X . C O M

WAT E RGARDENING TO THE M A X

POND & FOUNTAIN

PUMPS

CLEANING INSTRUCTIONS

Begin by ensuring that the main power supply is disconnected before attempting any maintenance or adjustment of

the unit or the water body. Remove the unit from the water. If your unit is connected to a preﬁlter (optional), it will clog

up over time. Please clean regularly (at least once a month) to ensure strong water ﬂow. Failure to maintain the unit

could result in a burnt out motor or other damage. This is not a warrantable event.

• All PondMAX Pond & Fountain Pumps are water

cooled. If pump becomes restricted, or blocked, it

could overheat and cause permanent damage.

Regular inspections, cleaning and maintenance of

impeller is necessary to ensure longer life.

• If using a fountain kit, take o the fountain set ﬁrst by

unscrewing it from the top of the pump. Examine the

nozzles to ensure all ports are unblocked. Clean with a

suitable brush if necessary.

• Maintain the ﬁlter sponge regularly according to how

long it takes for the sponge to get clogged up. When

the ﬂow starts to be reduced, check and clean if

necessary.

• To unclip the front ﬁlter screen from the front of the

pump, push in the two tabs on either side of the ﬁlter

screen and pull away from pump. See below diagram.

Take out the sponge (2) and clean. If using an optional

submersible preﬁlter, disasemble, and wash out pad(s)

thoroughly. It is recommended that this is done in a

bucket of pond water to ensure the good bacteria that

are present in the sponge are not killed by the chlorine

in tap water. Check for wear and tear of the sponges.

Replace if necessary.

• You can help boost the biological function of your

ﬁlter sponge with a bacterial additive, available from

your local dealer.

Using the appropriate ½” Nipple/

(1), attach onto outlet of the pump. Now

secure the Dual-Control T Piece (2) onto

the threaded portion of 1/2” Nipple/

. Now on the top of the Dual-

Control T Piece (2), connect the Threaded

Reducing (4) on. Now extend

Telescopic Riser with Threaded Locking

Nut (10) to the desired height, then

secure onto the top (1” thread) of the

Threaded Reducing with the

threaded locking nut provided. Align

Telescopic Riser with Threaded Locking

Nut (10) vertically.

7. Fine Daisy

Fountain Nozzle

8. Coarse Daisy

Fountain Nozzle

9. Bell Fountain

Fountain Nozzle

6. Fountain

Nozzle Threaded

Mount

10. Telescopic Riser with

Threaded Locking Nut

2. Dual Control

T-Piece

4. 1” Threaded to 1/2” Threaded

Reducing Adaptor

5. Stepped

Hosetail

3. Flow Adjuster

1. 1/2” Nipple/Adapter

Select the desired nozzle, (7) (8) or (9), and screw into the Fountain

Nozzle Threaded Mount. (6) Then attach the Fountain Nozzle Threaded

Mount to the Telescopic Riser with Threaded Locking Nut (10).

Locate the Stepped Hosetail (5). Attach this to the side outlet of the

Dual-Control T Piece to facilitate an optional accessory, for example; a

small waterfall or spitter. Now, utilizing the two dierent

(3), on either side of the T-Piece, you can vary the ﬂow to the

fountain head or the optional small waterfall/spitter outlet .

Feel free to close o the side outlet of the Dual-Control T Piece, if it is

not required. However if it is required, connect tubing to the Hosetail

provided and direct the hose to your desired location.

Place the pump in desired location; ensure the pump is on a stable

surface that is free of sludge, sand and other debris. Position the device in

the pond horizontally, on a solid base, in such a way that it is fully covered

with water and ensure that the pump is located, at a depth, in the water,

which will not allow it to suck air from the surface. This is known as

cavitation. Cavitation is a cause of premature impeller wear.

The fountain nozzle should now be protruding out of the water. Push the

plug into the power supply outlet to switch on. Use the power supply

NOTE: PondMAX #30 Jet kit has been selected as a sample. Fountain kit

NOT included with pump. O

P O NDMA X . C O M

EXPLODED VIEW

Front FIlter Screen

Sponge

Flow Control Knob

Volute Assembly

O-Ring

Impeller Assembly

Pump Motor Body

Suction C p Feet x4

3/4” Barbed Adapter for Inle

1/2” Barbed Adapter Fitting

9 10 11

1 2

3 4 6

IMPORTANT NOTES

• It is important that this procedure is carried out

regularly as the cooling path inside the motor could

become clogged. If the impeller assembly becomes

worn or damaged it should be replaced (available from

your dealer or special order). Failure to do so may

cause serious damage to pump motor. Inspect for

signs for wear and tear. The impeller set is a wearing

consumable part. Replace if necessary.

• Once the cleaning and inspection process is

completed, reassemble in the reverse manner. Reinstall

the shaft, and then carefully slide the impeller onto the

shaft.

The impeller will pull itself in by magnetic force, this

is normal. (Take care not to pinch your ﬁngers). With

the impeller in the correct position, carefully place

the impeller cover back on, and then rotate

clockwise to lock into position. Making sure the

ceramic shaft is located properly in the impeller

cover center hole.

• Then reinsert the internal sponge back into the

ﬁlter cage and reattach to the pump or reattach

optional preﬁlter, which ever is applcable to your

application.

• Reattach tubing/fountain kit, submerse in water.

IMPORTANT

These accessories and attachments are recommended for use with your PondMAX product speciﬁed in this manual. The use of any other accessories or attachments

might present a risk of injury to persons. Only use the accessory or attachment for its stated purpose.

P O NDMA X . C O M

WAT E RGARDENING TO THE M A X

POND & FOUNTAIN

PUMPS

SPARE PARTS

PART

NO.

DESCRIPTION

PV250 PV350 PV

Front Filter Screen

31PV032 31PV052 31PV0772 Sponge

Flow Control Knob

Volute Assembly 31PV031 31PV051 31PV076

O-Ring

31PV030 31PV050 31PV075

Impeller Assembly

Pump Motor Body

Suction Feet x 4 31PV035

Complete Fittings Kit 31PV033 31PV053

TROUBLESHOOTING

Problem Reason Solution

WATER PUMP

NOT WORKING

No power Check that the plug is connected and power point

turned on.

Sponges and ﬁlter media blocked with sludge. Clean the sponges and ﬁlters.

Impeller is blocked with sludge or lime scale build

up. Clean the impeller as per the instructions.

Submerse the equipment underwater

then plug in. Reﬁll if necessary.

Blocked impeller chamber or

ceramic shaft is broken.

Clean the impeller. Check for wear.

Replace if necessary.

WATER PUMP

IS NOISY

Blockage in pump. Clear the blockage.

Impeller & shaft worn out. Replace impeller & shaft.

Impeller broken. Replace impeller.

Water is too low. Reﬁll feature with water to appropriate height.

Unit inlet is blocked or the water pump outlet is

blocked. Clear all blockages.

The height to which you are pumping is too high for

the given model of pump. Select a bigger model.

P O NDMA X . C O M

• CMT Group LLC, a California limited liability company d/b/a PondMAX™ USA (the “Company”) expressly warrants to the original purchaser that,

for a period of two (2) years from the date of sale, the covered product (the “Product”) will be reasonably free of defects in materials and workmanship

and that when property handled, will conform, within accepted tolerance to applicable manufacturing specifications. This Limited Product Warranty

(“Limited Warranty”) only applies to Company’s Products that are used, stored, handled, and installed in the manner recommended by the Company in

the Product instruction manual.

• Notwithstanding this Limited Warranty, customer acknowledges that some parts of the Product are consumable and may need to be replaced as part

of ongoing Product maintenance, as recommended in the Product instruction manual, and are therefore not covered by this Limited Warranty.

• Company will, at its option, repair or replace Product without charge, if the Product fails or does perform as warranted solely due to a manufacturing

defect within the warranty period, subject to the exclusions set forth in this Limited Warranty.

• Repair or replacement during this two (2) year warranty shall not include: reasonable labor charges necessary to repair or replace the defective

Product, shipping costs, and packing and insurance costs. During the entire two (2) year warranty, Company’s obligation as to repair or replacement

shall further be limited to repair or replacement with the models of the Product that are available at the time of the repair or replacement, and shall

be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced Product shall

also remain subject to the original two (2) year warranty from the date of the original sale, and any repair or replacement shall not extend the original

warranty period in any manner or start a new warranty period.

• You may obtain coverage under this Limited Warranty by providing Company with proof of original purchase. For service under this Limited Warranty,

you must first contact the seller, distributor, retailer, or dealer from whom you purchased the Product and provide the following: copy of original

receipt, your name and address, a description of the Product (including the serial number/date code set forth on the Product), and the nature of the

defect. To expedite any warranty claims and processing, please submit to us the product registration card included with your purchased Product

promptly after your purchase.

• All warranty repairs must be performed by the Company, or a Company authorized third-party. Any repairs performed by you or an unauthorized

third-party will not be compensated by Company and are not the responsibility of the Company and will void this warranty.

• DISCLAIMER OF WARRANTIES: Company’s Products must be stored, handled, installed, used, and maintained in accordance with instructions provided

by Company, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of the Company’s use guide/care guide are

included with the Product and available from the Company at the address listed below. You may also obtain these materials by contacting Company at

(888) 868-1185 or on the Company’s website www.pondmax.com.

• This Limited Warranty does not cover defects caused by:

• non-compliance with Company’s use guides, care guides, and/or instruction manual. Such failures include, but are not limited to, exposure to

physical abuse, including, but not limited to chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or

cold), incompatibility of fluid used near the Product, or misuse;

• improper storage, installation, handling, and/or use of the Product;

• damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;

• unreasonable or unintended use of Product;

• products installed with known or visible manufacturing defects at the time of installation;

• minor conditions such as stains, scratches, etc.

• Any information or suggestion by Company with respect to the Products concerning applications, specifications, or compliance with codes and

standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability. You must verify and

test the suitability of any information with respect to the Products for your specific application.

• THE WARRANTIES SET FORTH IN THIS LIMITED WARRANTY ARE THE ONLY WARRANTIES MADE BY COMPANY IN CONNECTION WITH THE PRODUCT.

COMPANY CAN NOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER

WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS SOLD

BY COMPANY ARE SOLD ONLY TO THE SPECIFICATIONS SPECIFICALLY SET FORTH BY COMPANY IN WRITING. OTHER THAN THE LIMITED WARRANTY

SET FORTH HEREIN, COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. COMPANY’S SOLE OBLIGATION UNDER THIS WARRANTY

SHALL BE REPAIR OR REPLACEMENT OF NON-CONFORMING PRODUCTS. BUYER ASSUMES ALL RISK WHATSOEVER AS TO THE RESULT OF THE USE

OF THE PRODUCTS PURCHASED, WHETHER USED SINGULARLY OR IN COMBINATION WITH ANY OTHER PRODUCTS OR SUBSTANCES.

• LIMITATION OF LIABILITY: No claim by the buyer/owner of any kind, including claims for indemnification, shall be greater in amount than the

purchase price of the Product in respect to which damages are claimed. IN NO EVENT SHALL COMPANY BE LIABLE TO BUYER/OWNER IN TORT,

CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR

EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE,

LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE

SALE, DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCT SOLD HEREUNDER, OR FOR ANY LIABILITY OF BUYER TO ANY THIRD PARTY

WITH RESPECT THERETO.

• All provisions of this Limited Warranty are severable and if any provision shall be deemed invalid, the remaining provisions shall remain in full force

and effect.

• Please consult your retailer for quality original Company replacement parts.

• Visit www.pondmax.com for your nearest dealer.

• Contact Information:

• Any question concerning this warranty should be addressed to:

PondMAX USA

P.O. Box, 341

San Leandro, CA 94577

Phone: 888.868.1185

Email: [email protected]

Website address: https://pondmax.com

LIMITED PRODUCT WARRANTY