10
TROUBLESHOOTING
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The power supply may not be opened rewopehtnonrutesaelP.1
The water supply may not be opened2. please open the inlet water valve,or check if there is without water
supply
3.Maybe not in the seating state Please sit on the seat and adjust sitting position
1.The washing cycle is 3 mins. It will stop
washing after 3 mins then the nozzle will go This is normal and please return the knob to start washing again
2.There may be some problems of water supply Please check if there is without water supply
3.Maybe the user stand up and leave the seated
sensor area. Please sit down and adjust sitting position
1.The water flow rate may be set at low grades Please increase the flow rate as per "adjusting water flow rate" of
operating instructions.
2.The water supply pressure may be too low Please check and ensure the water supply pressure is 0.07Mpa
Low water temperature The water temperature may be set at low grades Please set the water temperature at high grade as per "adjusting
temperature"of operating instructions.
The nozzle comes out slow
When start washing function, the nozzle will do
self-cleaning before coming out, and this will take
a few seconds
This is normal.
1.Maybe in the bright environment. When the night light is set at smart mode,the night light will not work
when in the bright environment.
2.The night light function may be closed. Please open the night light function and adjust the night light mode as
per "Light Setting" of operating instructions.
1.Maybe in the dark environment. When the night light is set at smart mode,the night light will be always
on when in the dark environment.
2.Something may be covered around the knob. Clean the obstructions around the knob.
3.The night light may be set at always on mode Please adjust the night light mode as per "Light Setting" of operating
instructions.
1.The nozzle goes back after washing 5 minutes. This is normal.
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3.Maybe the seated sensor detected that it is in
the seating state Please do not put down the seat during the manual cleaning
The light flash twice with
constantly "beep" The water temperature may be too high. Please shut off the power and water supply,stop using the
product,and then contact local distributor
The light around the knob keep
flashing There may be something wrong with the product.
Please check if the power and water supply are normal,cut off the
power for 1 minute then restart the product. If the product still cannot
work,please contact local distributor.
The nozzle goes back
automaticly when manual
cleaning
The electronic bidet cannot
work
The nozzle goes back
suddenly
Low water flow rate
Night light cannot work
Night light is always on
Do not dispose of electrical appliances as unsorted municipal waste, use separate
collection facilities.
Contact you local government for information regarding the collection systems available.
If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak
into the groundwater and get into the food chain, damaging your health and well-being.
When replacing old appliances with new ones, the retailer is legally obligated to take back
your old appliance for disposals at least free of charge.
