POSIFLEX PP-8806 User manual

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Package Contents
PP-8806 Thermal Printer ( x 1)
Paper Separator for 2” Paper Roll (x1)
Thermal Paper Roll (x 1)
USB Cable (x 1)
Power Adaptor (x 1)
Power Cord (x 1)
User Manual (x 1)
To avoid paper jam occurring, do NOT press the printer’s cover
open lever or pull the printed paper during printing.
When a paper jam occurs, press the cover open lever to release the
paper cover. Then, remove the jammed paper and reinstall the
paper roll. Next, close the paper cover properly and firmly.
If the auto cutter is still jammed, the paper cover will be locked.
Should the cutter jam be so serious to interfere the paper cover
release operation, please push the paper cover back and press the
cover open lever several times. If the problem cannot be solved
none the less, please call your local service center for help right
away.
FCC NOTES
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
CE CLASS A WARNING
This equipment is compliant with Class A of CISPR 32. In a residential environment this
equipment may cause radio interference.
PP-8806
POS Printer
User Manual
19760902010 Ver. A0
http://www.posiflex.com

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AVERTISSEMENT CE CLASSE A
Cet équipement est conforme à la classe A de CISPR 32. Dans un environnement résidentiel, cet
équipement peut provoquer des interférences radio.
WARRANTY LIMITS
Warranty will terminate automatically when the machine is opened by any person other than the
authorized technicians. The user should consult his/her dealer for the problem happening.
Warranty voids if the user does not follow the instructions in application of this merchandise. The
manufacturer is by no means responsible for any damage or hazard caused by improper
application.
LIMITES DE GARANTIE
La garantie prend fin automatiquement lorsque la machine est ouverte par une personne autre que
les techniciens autorisés. L'utilisateur doit consulter son revendeur pour le problème qui se produit.
La garantie s'annule si l'utilisateur ne suit pas les instructions d'application de cette marchandise.
Le fabricant n'est en aucun cas responsable de tout dommage ou danger causépar une mauvaise
application.
警告使用者
為避免電磁干擾，本產品不應安裝或使用於住宅環境。
SAFETY INSTRUCTIONS
This equipment is not suitable for use in locations where children are likely to be present.
CONSIGNES DE SÉCURITÉ
Cet équipement ne convient pas àune utilisation dans des endroits où des enfants sont susceptibles
d'être presents.
WARNING
Power cord shall be connected to a socket-outlet with earthing connection.
ATTENTION
Le cordon d'alimentation doit être connecté à une prise de courant avec mise à la terre.

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Overview
Top View
Cover Release
Button
Paper Exit
Printer Cover
Power LED
Error LED
Paper Out LED
FEED Switch
Adjustment wheel
for paper end
sensor

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Front View
Bottom View
Views of I/O Interface
Note1: The USB type A port of PP-8806 is a host interface to a Posiflex POS
display (PD series) only, such as PD26UE.
Note2: The USB type B port of PP-8806 is a standard USB port for connection
with the POS system.
Rubber Pad
Mounting
Holes
Power Button
Rubber Pad
Service
Window
24 VDC-IN
power jack
LAN Port
USB (Type B) Port2
CR Port
Serial DB-9 COM Port
USB (Type A) Port1

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Loading 2” or 3” Paper Rolls
1. Press down the cover release button to open the top cover.
2. Before installing 2-inch paper roll in the thermal printer, follow the
instructions below to properly install plastic pad spacer and the
separator. If you are using 3” paper roll for the printer, please
skip to next step.
The application of 58 mm width (2-inch) paper roll in this printer can be
achieved through adoption of an option spacing plate and an internal DIP
switch setting. Please contact the service team for the DIP switch setting.
Please refer to the middle picture above for the 58 mm paper spacing plate
with its flange at top edge showing out. Insert the noted corners of the
spacing plate into the 3 dents inside the paper roll compartment as arrowed
in the left picture above with point A goes in first. Then the 58 mm paper
roll sub compartment is formed as in the right picture above.
3. To load the thermal printer with the 3-inch
paper roll, make sure the plastic pad is
removed from the printer compartment. Then,
carefully drop the thermal paper roll inside
the paper roll compartment of the printer as
illustrated in the figure.

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4. Unroll the thermal paper and drag the loose
end of the paper till it extends towards the
paper cutter.
5. Make sure the loose end sticks out of the
opening of the paper roll compartment. Then,
close the top cover by gently pushing it back
at the center of the top side of the cover with
a click sound.
6. Make sure the paper roll is well loaded with
the end of the paper sticking out as shown in
the figure.
To avoid paper jam occurring, do NOT press Cover Release
Button during printing.
Connecting Power Adapter and I/O Cables
Please connect power adapter and I/O cables before operating the printer.
1. Well attach power adapter to DC-IN power connector on the I/O plate.
2. Connect PP-8806 to the POS system using either USB, RS-232 or
LAN cable.
2.1. If you are installing USB interface cable, plug Type-B
connector into Type-B USB port of printer. Then, properly
attach Type-A connector to your POS terminal.
2.2. If you are installing RS-232 cable, well attach the male
connector of RS-232 cable to printer and the other end to the
POS terminal.
2.3. If you are installing LAN cable, plug on side into the LAN
port of printer. Then, properly attach the other side into your
POS terminal.
In order to allow the printer to successfully detect what interface you
are using to transmit data, make sure ONLY ONE type of interface
cable is connected to avoid confusion. Also, reboot the printer after
you change the interface cable for the printer, which enables the
printer to automatically re-detect the type of interface which is
currently used.

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Mounting PP-8806 onto a Wall (Optional)
Please follow the steps described below to mount POS printer on the wall
using wall-mount kits.
1. Define where the printer is mounted. Drill 2 holes about 3.15” or 80
mm apart. Each hole has to be at least 1/4” or 6.35 mm diameter
and at least 1 and 3/16” or 30 mm in depth.
2. After inserting two plastic anchors into the
holes you drilled in Step 1, slightly tap the
plastic anchors with a hammer until they are
fully inserted into the drilled holes.
3. Insert the screws into the plastic anchor,
screw them in but leave them sticking out
from the wall surface to mount the printer.
4. As shown in the figure, locate two holes on
bottom of PP-8806. Then, carefully hang
the printer onto the wall using the plastic
anchors with screws.
5. To get more detailed information of wall mounting, please refer to
relative wall mounting installation guide.
Troubleshooting Paper Jams
When it comes to the common printing problems, it is inevitable that you
might encounter the issue of paper jams at some point. The following steps are
provided to assist you in fixing the problem. Before proceeding, make sure that
your POS terminal is properly shut down.

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1. To open the paper jams rescue compartment,
place your thumbs toward the center of the
compartment and then push the cover up in
the direction shown by the arrow.
2. In the paper jams rescue compartment, find
the adjustment wheel, which mainly allows
you to manually adjust the cutting position of
the cutter.
3. Keep turning the wheel in a clockwise
direction until the cutter is completely moved
back to its start position. You may observe
the cutter position through the gap between
paper jams rescue compartment and the
printer compartment.
4. Push down cover release button to test
whether the cover can be open. If the cover is
still stuck, please repeat step 3 until the cutter
position is set to the proper position and you
are able to open the cover.
5. Remove the jammed paper, reinstall the
paper roll, and then push back the cover to
close the paper jams rescue compartment.
Adjustment wheel

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P.S. The adjustment wheel also can be turned by
using a screwdriver. The control hole is on the
right side of the compartment. Please refer to the
picture.
Restore Software Switch to Factory Default via Software Switch
Reset
Software Switch Reset is the specially-designed function aimed to facilitate
the factory reset process. Please go through the following instructions to reset
your printer to factory settings using Software Switch Reset.
1. Power off the printer.
2. Open the paper roll cover manually.
3. Keep pressing the feed button and then power on the printer. The
printer will emit one short beep sound.
4. Press the feed button of the printer 2times.
5. Close the paper roll cover manually.
6. The printer will emit one short beep sound and then print a page
displaying software switch factory-default settings.
7. The printer will restart by itself.
Software switch number
Pin Number
SW1
Pin 1 ~ 8 = OFF
SW2
Pin 1 ~ 8 = OFF
SW3
Pin 1 ~ 8 = OFF
SW4
Pin 1 ~ 8 = OFF
SW5
Pin 1 ~ 8 = OFF
Status LED Indicator
The below chart is provided to enumerate all the possible indicator
lights with their meanings for your reference.
LED
Status
Description
POWER LED
Solid green
System ON
Error LED
Solid red
Cover open
Flashing red
Printer busy
Paper-out LED
Solid red
Out of Paper
Screwdriver

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Performing a Self-Test of the Printer
1. Power off the printer.
2. Press and hold the feed button of the printer.
3. Power on the printer. The printer will emit one short beep sound.
4. Release the feed button of the printer.
5. The printer performs a self-test and prints out the self-test result.
If the paper-out LED indicator still turns bright in red, press the feed
button of the printer to make the printer print the remaining self-test
result.
6. Release the feed button of the printer and then the paper-out LED
indicator does not light.
Entering the Hexadecimal Dump Mode
To make the printer work in the hexadecimal dump mode, please go through
the following instructions.
1. Power off the printer.
2. Open the paper roll cover manually.
3. Press and hold the feed button of the printer.
4. Power on the printer. The printer will emit one short beep sound.
5. Release the feed button of the printer.
6. Close the paper roll cover manually.
7. The printer enters the hexadecimal dump mode and prints out the result
showing the “Hexadecimal Dump” message.
Doing LAN Settings Reset
Among multiple built-in functions, LAN Settings Reset mainly allows you to
reset LAN settings to factory default. The following steps are provided to help
you complete the reset process.
1. Power off the printer.
2. Open the paper roll cover manually.
3. Keep pressing the feed button and then power on the printer. The
printer will emit one short beep sound.
4. Press the feed button of the printer 4times.
5. Close the paper roll cover manually.
6. The printer will emit one long beep sound and then print a page displaying
LAN default settings.
7. The printer will restart by itself.

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8. Ensure that LAN settings is correctly set to factory default as follows:
LAN Interface Information for Factory Default
IP Address
192.168.192.168
NETMASK
255.255.255.0
GATEWAY
192.168.192.1
LINK STATUS
DISCONNECT
Configuration of LAN Printer
Web-based POS Printer Manager in LAN Modes
The default static IP address for the PP-8806 is 192.168.192.168 and the
default listen port is 9100. For the first time, to configure the PP-8806
through the web manager, you must still follow the steps below:
1. use a LAN cable of a proper length to connect the LAN connector on
the printer to a LAN hub to which your desktop or laptop PC as a host
terminal is also connected;
2. set the network segment of the host terminal to that of PP-8806,
192.168.192.XXX (1 ~ 254) except 192.168.192.168, in which the
subnet mask of host terminal is 255.255.255.0;
3. press the power button of PP-8806 to make the printer operate; open a
random browser and enter the default static IP address of the PP-
8806, as shown below;
4. select and click “config html”;
5. No password is required in default. If
you want a password for security, set a
new password and replace the old
password with the new one after
entering web manager;
6. in default condition, reading from the configuration page of the
manager, your PP-8806’s IP ADDRESS is 192.168.192.168, the
default NETMASK is 255.255.255.0, and the default GATEWAY is
192.168.192.1.

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7. completing in setting up the PP-8806, click the SAVE button; and

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8. after waiting for 30 seconds, you will be led back to the configuration
page on which you will see the parameters that have been changed.
Cleaning
Cleaning the Printer Case
Before cleaning the printer case, be sure to power off the printer, and wipe the
dirt off the printer case with a soft wiping cloth we provide.
Do NOT clean the product with alcohol, benzene, thinner,
or other such solvents. Doing so may damage or break the
parts made of plastic and rubber.
Cleaning the Thermal Head and the Platen Roller
In most cases, it is strongly recommended to regularly cleaning the thermal
head to maintain receipt print quality (about once every 3 months). While
using the printer, always ensure that dust particles are removed from paper
rolls and the gear by using the platen roller with a cotton swab moistened with
water. Then, power on the printer only after water has dried.
After printing, the thermal head and its surroundings
can be overheated. Make sure that it is completely
cooled down before cleaning it.
Do not damage the thermal head with your fingers or
any other hard object.
Troubleshooting Common Printer Problems
The printer cannot print
Perform a self-test to check if printing is possible by following the steps
described below:
1. Close the paper cover.
2. While pressing the feed button, power on the printer. (Hold down the feed
button until printing starts.) The current printer status is printed.
3. Briefly press the feed button (less than one second) to continue the self-
test. The printer prints using the built-in character set. After the self-test
printing, the printer is reset and switches to standard mode.
LED Indicators are On/Flashing/Off
No lights is given by the LED indicators
Check whether the power supply cable is correctly connected to the printer and
the socket.
Error LED is on
Check whether the paper cover is closed.

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Check if paper jam occurs or foreign substance enters the paper cutter.
When paper jams occur, refer to Troubleshooting Paper Jams section to
solve the problem.
The thermal head and its surroundings can be overheated, which may cause
printer malfunction. Printing starts again automatically when the thermal
head temperature falls.
Paper-out LED indicator is on
Check whether the paper roll is correctly installed.
Error LED indicator is flashing
Power off the printer; after 10 seconds, power it back on. If the error
LED indicator turns on again even after turning the power back on,
malfunction may occurs. Contact your dealer or Posiflex’ technical
service team.
Driver Download
Please download the relevant driver that you need from the Posiflex website
(http://www.posiflex.com/en-global/Download/download).
Specifications
PP-8806
General
Printer Reliability
150 Km print length
Pulse Resistance
100 million pulses
NV Bit Image
Memory
24KB (max)
NV Graphics
256KB (max)
Receive Buffer
6KB
Printer Driver
Windows Driver(APD), UPOS(OPOS), Virtual COM
Driver, WEPOS
Software
Posiflex Uitlity (Android), PP-8800 Series Utility
(Windows Desktop), Development Tool, Monitoring
Tool
LED Indicators
Green LED - On= Power
Red LED - Error and/or Paper Out
Sensors
Hood Lock (Microswitch)
Paper Near End (Microswitch)
Paper Out (Photo Sensor)
Overheat (Thermistor)
Cash Drawer Open (Microswitch in Cash drawer)

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Cash Drawer Port
2 drivers (CR port x1)
Power Consumption
2.5A max.
Power Source
AC adapter (24V DC)
Temperature
Print quality assured: +5℃~ +40℃
Operating: 0℃~ +40℃
Non-operating: 0℃~ +50℃(storage)
Relative Humidity
Operating: 20 ~ 85%, non-condensing 35%
Non-operating: 5% ~ 90%, non-condensing (thermal
paper excluded)
Standards and
Approvals
CE, FCC
Dimensions (W x D x
H)
143 mm(H) x 148 mm(W) x 205 mm(D)
Weight
1,200g
Color
Black / White / Ivory
Options
Wall Mounting Kits
Printing
PrintingMethod
Thermal dot line printing
Printing Speed
220 mm/second (max)
Printing Resolution
Up to 8dots/mm and 576 dots/line
Printing Direction
Vertical and Horizontal
Printing Fonts
Fonts/Column
capacity
Font A: 12 x 24 dots 48col (Default)
Font B: 10 x 17 dots 57col
Font C: 9 x 17 dots 64col
Character Size
Font A: 1.25 x 3.00 mm
Font B: 1.13 x 3.00 mm
Font C: 0.88 x 2.13 mm
Character Set
95 Alphanumeric, 18 International, 128 x 43 Graphic
1D Barcode Support
UPC-A/E, EAN13/8, ITF, CODE39/93/128,
CODABAR
2D Symbol Support
PDF417, QR code
Media Handling
Type
Thermal roll paper
Paper Feed Method
Friction feed
Print Width
64 mm (512 dots/line, default)/72 mm (576 dots/line)/
53 mm (424 dots/line)
Paper Width
80 (or 58) +0 / -1 mm
ɸ83 (or 58) +0 / -1 mm

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Paper Loading
Drop-in
Roll Diameter (Max)
83 mm
Paper Thickness
60 ~ 80 um
Paper Guide
Yes
Auto Cutter
Yes
Connectivity
Serial Interface
RS-232
USB Interface
Built-in USB
for
Ethernet Interface
Ethernet 10/100Base-T
OS support
Android, Linux, Windows
※ The product information and specifications are subject to change without
prior notice. To get the detailed information on the PP-8806, please check
this model from Posiflex Global Website (http://www.posiflex.com/en-
global/Download/download).