POSIFLEX PP-7100 User manual

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Package Contents
POS Printer………………………...(x1)
80mm-wide Thermal Paper………..(x1)
(For operational testing)
58mm Paper Spacer Plate………….(x1)
24V/60W Power Adapter………….(x1)
Power Cord………………………...(x1)
USB Cable…………………………(x1)
RS232 Cable (Optional)…………...(x1)
LAN Cable (Optional)……………..(x1)
User Manual……………………….(x1)
To avoid paper jam occurring, do NOT press the printer’s cover
open lever or pull the printed paper during printing.
When a paper jam occurs, press the cover open lever to release the
paper cover. Then, remove the jammed paper and reinstall the
paper roll. Next, close the paper cover properly and firmly.
If the auto cutter is still jammed, the paper cover will be locked.
Should the cutter jam be so serious to interfere the paper cover
release operation, please push the paper cover back and press the
cover open lever several times. If the problem cannot be solved
none the less, please call your local service center for help right
away.
FCC NOTES
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his own expense.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
PP-7100
POS Printer
User Manual
19760903010 Ver. A0
http://www.posiflex.com

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CE CLASS A WARNING
This equipment is compliant with Class A of CISPR 32. In a residential environment this
equipment may cause radio interference.
AVERTISSEMENT CE CLASSE A
Cet équipement est conforme à la classe A de CISPR 32. Dans un environnement résidentiel, cet
équipement peut provoquer des interférences radio.
WARRANTY LIMITS
Warranty will terminate automatically when the machine is opened by any person other than the
authorized technicians. The user should consult his/her dealer for the problem happening.
Warranty voids if the user does not follow the instructions in application of this merchandise. The
manufacturer is by no means responsible for any damage or hazard caused by improper application.
LIMITES DE GARANTIE
La garantie prend fin automatiquement lorsque la machine est ouverte par une personne autre que
les techniciens autorisés. L'utilisateur doit consulter son revendeur pour le problème qui se produit.
La garantie s'annule si l'utilisateur ne suit pas les instructions d'application de cette marchandise.
Le fabricant n'est en aucun cas responsable de tout dommage ou danger causé par une mauvaise
application.
警告使用者
為避免電磁干擾，本產品不應安裝或使用於住宅環境。
SAFETY INSTRUCTIONS
This equipment is not suitable for use in locations where children are likely to be present.
CONSIGNES DE SÉCURITÉ
Cet équipement ne convient pas àune utilisation dans des endroits où des enfants sont susceptibles
d'être presents.
WARNING
Power cord shall be connected to a socket-outlet with earthing connection.
ATTENTION
Le cordon d'alimentation doit être connecté à une prise de courant avec mise à la terre.

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Views of the PP-7100
Part Names
Description
Power Button
This button turns the printer on or off.
Power LED Indicator
This indicator turns on when the printer is on.
Error LED Indicator
This indicator works when the printer has
something wrong. For more details, refer to the
Status LED Indicators section given below.
Paper-out LED
Indicator
This indicator turns on when the paper-out issue
occurs.
Paper-out LED
Indicator
Power LED Indicator
Error LED Indicator
Feed Button
Cover Open Lever
Paper Exit
Paper Cover
Service Door
Power Button

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Part Names
Description
Feed Button
Press this button once to feed the paper roll for one
line. Hold down this button to continue feeding the
roll paper
Paper Cover
Open this cover when installing or replacing the
paper roll.
Cover Open Lever
Push this lever to open the paper roll cover.
Paper Exit
An opening where the paper is outputted
Service Door
When paper jam occurs, you can open the service
door and adjust the gear to release the jammed
paper
Bottom I/O View
Loading a Paper Roll
Before loading a paper roll, make sure you use a specified paper type. Follow
the steps below to load a paper roll.
1. Press down the cover open lever to release the paper cover.
Printer Power 24V
DC-IN Connector
CR Port
Serial Port
USB Type B Port
LAN Port

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2. Drop the 80mm-wide thermal paper inside the paper compartment of
the printer, as shown in the right figure.
3. If you want to use a paper roll of 58mm
width, install the spacer plate in the
compartment of the printer, as shown in the
right figure, and then load the paper roll of
58mm width into the partition at the left
side of the plate.
Next, set the paper width by using PP-7100 Series thermal Printer
Software Utility for Windows. The software utility can be downloaded
from the Posiflex’ global website: http://www.posiflex.com/en-
global/Download/download. To get more detailed information on the
paper width setting, contact directly the Posiflex’ technical service
team.
Connecting Power Adapter and I/O Cables
1. Connect the power adapter and the other I/O cables to the I/O ports of the
printer.
2. Please follow the instruction given below to connect I/O cables before
powering on the printer.
3. Connect the POS printer with either an USB cable, a RS-232 cable, or a
LAN cable to your POS terminal. After being powered ON, the POS
printer will automatically detect its connected I/O port.
Reboot the printer if you switch the RS-232 interface of the printer to the
USB interface and vice versa.
Mounting PP-7100 onto a Wall (Optional)
Please follow the steps described below to mount POS printer on the wall
using wall-mount kits.

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1. Define where the printer is mounted. Drill 2 holes about 3.5” or 90
mm apart. Each hole has to be at least 1/4” or 6.35 mm diameter
and at least 1 and 3/16” or 30 mm in depth.
2. After inserting two plastic anchors into the
holes you drilled in Step 1, slightly tap the
plastic anchors with a hammer until they are
fully inserted into the drilled holes.
3. Insert the screws into the plastic anchor,
screw them in but leave them sticking out
from the wall surface to mount the printer.
4. As shown in the figure, locate two holes on
bottom of PP-7100. Then, carefully hang
the printer onto the wall using the plastic
anchors with screws.
Setting up the Printer
The PP-7100 can be set through the specific software setting utility for setup of
other functions. Please visit our web site http://www.posiflex.com/en-
global/Download/download to download the PP-7100 Thermal Printer
Software Utility for Windows. After downloading the utility, please call your
service center for support before operating the software setup. Please reboot
the printer after the settings are done.
Installing the USB Virtual COM Port Driver
If you use software programs that communicate with your POS terminal via a
serial interface, but your POS system does not have any serial port, you will
require a so-called virtual COM port driver. This virtual COM port driver allows
you to assign a virtual COM port connection number to your POS terminal
connected via a USB port and enables bidirectional communication between your
POS terminal and the printer.
To download the USB Virtual COM Port Driver, go to the Posiflex’ global website:
http://www.posiflex.com/en-global/Download/download to download the up-to-
date driver of the POS printer.

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After downloading the driver, start to install them. When you finish installing the
driver, it is suggested to turn on your POS terminal again. The system will
automatically detect the POS printer.
Performing a Self-Test of the Printer
1. Power off the printer.
2. Press and hold the feed button of the printer.
3. Power on the printer. The printer will emit one short beep sound.
4. Release the feed button of the printer.
5. The printer performs a self-test and prints out the self-test result.
Doing Settings Reset
Among multiple built-in functions, Settings Reset mainly allows you to reset
settings to factory default. The following steps are provided to help you complete
the reset process.
1. Power off the printer.
2. Open the paper roll cover manually.
3. Keep pressing the feed button and then power on the printer. The printer will
emit one short beep sound.
4. Press the feed button of the printer 2times.
5. Close the paper roll cover manually.
6. The printer will print a page displaying default settings.
7. The printer will restart by itself.
Status LED Indicators
After powering ON the printer, you can read the printer operation status from
the power LED indicator on the printer. The LED status is described below.
LED
Status
Description
Power LED
Solid green
Printer powered on
Error LED
Flash red + several beeps
Cutter abnormal
Solid red
Cover open
Flash red
Operation temp. high
Paper-out LED
Solid red + continual beep
Paper out
Troubleshooting
The printer cannot print
If you cannot print even though an error has not occurred, perform a self-test to
check if printing is possible.
Follow the steps below.
1. Turn off the printer and then close the paper cover.
2. While pressing the feed button, power on the printer. (Hold down the feed
button until printing starts.) The current print status is printed.

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3. Briefly press the feed button (less than one second) to continue the self-test.
The printer prints using the built-in character set. After the self-test printing,
the printer is reset and switches to standard mode.
LED Indicators are On/Flashing/Off
No lights is given by the LED indicators
Check whether the power supply cable is correctly connected to the printer and the
socket.
Error LED is on
Check whether the paper cover is closed.
Check if paper jam occurs or foreign substance enters the paper cutter.
The thermal head and its surroundings can be very hot. Printing stops if the
thermal head is too hot. Printing starts again automatically when the thermal
head temperature falls.
Paper-out LED indicator is on
Check whether the paper roll is correctly installed and any paper roll remains.
Error LED indicator is flashing
Power off the printer; after 10 seconds, power it back on. If the error LED indicator
turns on again even after turning the power back on, malfunction may occurs.
Contact your dealer or Posiflex’ technical service team.
When Paper Jam Occurs
1. Open the service door.

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2. Manually rotate the gear inward to extend the cutter blade until the paper
jam is eliminated.
3. Manually rotate the gear outward until the cutter blade is retract back.
4. Close the service door back.
Driver Download
Please download the relevant driver that you need from the Posiflex website
(http://www.posiflex.com/en-global/Download/download).
Cutter Blade

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Specifications
General
Life span
at 25。C
and rated
energy)
Activation Pulse
Resistance
100 million pulses or more
Abrasion
Resistance
150 km or more
Paper Cutting
Resistance
1,500,000 cuts or more
NV Bit Image Memory
24KB (max.)
NV Graphics
256KB (max.)
Receive Buffer
6KB
Printer Driver
Windows Driver (APD), OPOS, JavaPOS (Win),
CUPS Driver (Linux)
Software
Posiflex Utility (Android), PP-7100 Utility
(Windows Desktop), Development Tool (Android
SDK), Monitoring Tool (RMS)
LED Indicators
Green LED –On = Power
Red LED - Error and/or Paper Out
Sensors
Cover Open / Out-of-paper
Power Consumption
Approx. 1.5A (mean)
Power Source
AC adapter (24V DC)
Power Saving
N/A
Temperature
Print quality assured: +5℃~ +40℃/ Operating: 0
℃~ +40℃/ Non-operating: -20℃~ +60℃
Relative Humidity
Operating: 20 ~ 85%, non-condensing 35% above
for auto cutter / Non-operating: 5% ~ 90%, non-
condensing (paper excluded)
Standards and Approvals
CE/FCC
Dimension
139.5 x 191.2 x 143.2 mm (WxDxH)
Weight
1.0kg
Color
Black
Print
Print Method
Thermal dot line printing
Print Speed
220 mm/second (max)
Print Resolution
576 dots/line (W 8 dots/mm x H 8 dots/mm)
Print Direction
Vertical and Horizontal
Print Fonts
Fonts/Column capacity
Font A: 12 x 24 dots 48col (Default)
Font B: 9 x 17 dots 64col
Character Size
Font A: 1.25 x 3.00 mm
Font B: 0.88 x 2.13 mm

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Character Set
95 Alphanumeric, 18 International, 128 x 43
Graphic
Barcode
UPC-A/E, EAN13/8, ITF, CODE39/93/128,
CODABAR
2D Symbol Printing
PDF417, QR code
Media Handling
Type
Thermal roll paper
Print Width
80mm paper width: 72 mm
58mm paper width: 54 mm
Paper Width
80 or 58 + 0 / - 1 mm
Roll Diameter (Max)
80 + 0 / - 1 mm
Core Inner Diameter (Min.)
Ø 8 mm
Paper Thickness
60 ~ 80 um
Auto Cutter
Partial Cut
Connectivity
Serial Interface
RS-232 (DB9 connector)
USB Interface
Built-in USB (Type-B connector)
Ethernet Interface
Ethernet 10/100Base-T/TX (RJ-45 connector)
CR port
Cash drawer port (RJ-11, 6P6C)
DC Jack
24V DC (3-pin)
Operating System
OS support
Android / Windows / Linux
Outline Dimension
※ The product information and specifications are subject to change without
prior notice. To get the detailed information on PP-7100, please check
this model from Posiflex Global Website
(http://www.posiflex.com/en-global/Download/download).

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BSMI ROHS