Potterton Performa 24 Eco HE Installation and maintenance instructions

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© Baxi Heating UK Ltd 2009
Installation & Service Instructions
These instructions include the Benchmark Commissioning
Checklist and should be left with the user for safe keeping.
Performa
24 Eco HE
Condensing
Combination Boiler
You can rely on

2© Baxi Heating UK Ltd 2009
Natural Gas
Potterton Performa 24 Eco HE
G.C.No47 393 11
Building Regulations and the Benchmark
Commissioning Checklist
Building Regulations (England & Wales) require notification of
the installation of a heating appliance to the relevant Local
Authority Building Control Department. From 1 April 2005 this
can be achieved via a Competent Persons Self Certification
Scheme as an option to notifying the Local Authority directly.
Similar arrangements will follow for Scotland and will apply in
Northern Ireland from 1 January 2006.
The Health & Safety Executive operates the ‘Gas Safe Register’,
a self-certification scheme for gas heating appliances.
These arrangements represent a change from the situation
whereby compliance with Building Regulations was accepted as
being demonstrated by completion of the Benchmark Logbook
(which was then left on site with the customer).
With the introduction of Self Certification Schemes, the
Benchmark Logbook is being withdrawn. However, a similar
document in the form of a commissioning checklist and service
interval record is incorporated at the back of these instructions.
Potterton is a member of the Benchmark initiative and fully
supports the aims of the programme. Its aim is to improve the
standards of installation and commissioning of central heating
systems in the UK and to encourage the regular servicing of all
central heating systems to ensure safety and efficiency.
Building Regulations require that installations should comply
with manufacturer's instructions. It is therefore important that
the commissioning checklist is completed by the installer. The
relevant section of Building Regulations only relates to
dwellings. Therefore the checklist only applies if the appliance is
being installed in a dwelling or some related structure.
The flowchart opposite gives guidance for installers on the
process necessary to ensure compliance with Building
Regulations.
Legislation 4
1.0 Introduction 6
2.0 General Layout 7
3.0 Appliance Operation 8
4.0 Technical Data 9
5.0 Dimensions and Fixings 10
6.0 System Details 11
7.0 Site Requirements 14
8.0 Flue Options 18
9.0 Plume Displacement 23
10.0 Installation 27
11.0 Commissioning the Boiler 32
12.0 Completion 34
13.0 Servicing the Boiler 35
14.0 Changing Components 37
15.0 Illustrated Wiring Diagram 47
16.0 Fault Finding 48
17.0 Fault Indication Display 52
18.0 Short Parts List 53
Benchmark Checklist 54
Section Page
Contents
© Baxi Heating UK Ltd 2009 All rights reserved. No part of this publication may
be reproduced or transmitted in any form or by any means, or stored in any
retrieval system of any nature (including in any database), in each case whether
electronic, mechanical, recording or otherwise, without the prior written
permission of the copyright owner, except for permitted fair dealing under
Copyrights, Designs and Patents Act 1988.
Applications for the copyright owner’s permission to reproduce or make other
use of any part of this publication should be made, giving details of the proposed
use, to the following address:
The Company Secretary, Baxi Heating UK Ltd, The Wyvern Business Park,
Stanier Way, Derby, DE21 6BF.
Full acknowledgement of author and source must be given.
WARNING: Any person who does any unauthorised act in relation to a
copyright work may be liable to criminal prosecution and civil claims for damages.
“Potterton” supports
0086
ISO 9001
FM 00866

Installer Notification Guidelines
3
© Baxi Heating UK Ltd 2009
Choose Building
Regulations Notification
Route
Contact your relevant Local
Authority Building Control
(LABC) who will arrange
an inspection or contact
a government approved
inspector
LABC will record the data
and will issue a
certificate of compliance
‘Gas Safe Register’ will issue a
Building Regulations Compliance
Certificate to the property owner
and inform the relevant LABC
You must ensure that the
certificate number issued by
the ‘Gas Safe Register’ is written
onto the Benchmark Checklist
Scheme Members only
Call ‘Gas Safe Register’ on:
0800 408 5577
or log onto:
www.GasSafeRegister.co.uk
within 10 days
If you notify via the ‘Gas Safe
Register’, the register will issue
the Building Regulations
certificate on members’ behalf
Complete the
Benchmark Checklist
Install and Commission this
appliance to manufacturer's
instructions
Competent Person's
Self Certification Scheme
Building Control
Complete the
Benchmark Checklist
Install and Commission this
appliance to manufacturer's
instructions

Legislation
4© Baxi Heating UK Ltd 2009
Codes of Practice, most recent version should be used
This company declare that no substances harmful to health
are contained in the appliance or used during appliance
manufacture.
The appliance is suitable only for installation in GB and IE and
should be installed in accordance with the rules in force, and
only used in a suitably ventilated location.
In GB, the installation must be carried out by a Gas Safe
Registered Installer. It must be carried out in accordance with
the relevant requirements of the:
• Gas Safety (Installation & Use) Regulations.
• The appropriate Building Regulations either The
Building Regulations, The Building Regulations
(Scotland), Building Regulations (Northern Ireland).
• The Water Fittings Regulations or Water Byelaws in
Scotland.
• The Current I.E.E. Wiring Regulations.
Where no specific instructions are given, reference should be
made to the relevant British Standard Code of Practice.
In IE, the installation must be carried out by a competent
Person and installed in accordance with the current edition of
I.S. 813 ‘Domestic Gas Installations’, the current Building
Regulations and reference should be made to the current ETCI
rules for electrical installation.
All systems must be thoroughly flushed and treated with
inhibitor (see section 6.2).
In GB the following Codes of Practice apply:
Standard Scope
BS 6891 Gas Installation.
BS 5546 Installation of hot water supplies for
domestic purposes.
BS 5449 Forced circulation hot water systems.
BS 6798 Installation of gas fired hot water boilers.
BS 5440 Part 1 Flues.
BS 5440 Part 2 Ventilation.
BS 7074 Expansion vessels and ancillary equipment
for sealed water systems.
BS 7593 Treatment of water in domestic hot water
central heating systems.
In IE the following Codes of Practice apply:
Standard Scope
I.S. 813 Domestic Gas Installations.
The following BS standards give valuable additional information;
BS 5546 Installation of hot water supplies for
domestic purposes.
BS 5449 Forced circulation hot water systems.
BS 7074 Expansion vessels and ancillary equipment
for sealed water systems.
BS 7593 Treatment of water in domestic hot water
central heating systems.
The boiler meets the requirements of Statutory Instrument “ The Boiler (Efficiency)
Regulations 1993 No3083” and is deemed to meet the requirements of Directive
92/42/EEC on the energy efficiency requirements for new hot water boilers fired with
liquid or gaseous fuels:-
Type test for purpose of Regulation 5 certified by:
Notified Body 0051.
Product/Production certified by:
Notified Body 0086.
For GB/IE only.
IMPORTANT - Installation, Commissioning, Service & Repair
This appliance must be installed in accordance with the manufacturer’s instructions and
the regulations in force. Read the instructions fully before installing or using the
appliance.
In GB, this must be carried out by a competent person as stated in the Gas Safety
(Installation & Use) Regulations.
Definition of competence: A person who works for a Gas Safe registered company
and holding current certificates in the relevant ACS modules, is deemed competent.
All Gas Safe registered engineers carry an ID card with their licence number and a
photograph. You can check your engineer is registered by telephoning
0800 408 5500 or online at www.GasSafeRegister.co.uk
In IE, this must be carried out by a competent person as stated in I.S. 813 “Domestic
Gas Installations”.
The addition of anything that may interfere with the normal operation of the appliance
without express written permission from the manufacturer or his agent could invalidate
the appliance warranty. In GB this could also infringe the Gas Safety (Installation and
Use) Regulations.
Warning - Check the information on the data plate is compatible with local supply
conditions.

Safe Manual Handling
5
© Baxi Heating UK Ltd 2009
General
The following advice should be adhered to, from when first handling the boiler to the final stages of installation, and also during maintenance.
Most injuries as a result of inappropriate handling and lifting are to the back, but all other parts of the body are vulnerable, particularly shoulders, arms and hands.
Health & Safety is the responsibility of EVERYONE.
There is no ‘safe’ limit for one man - each person has different capabilities. The boiler should be handled and lifted by TWO PEOPLE.
Do not handle or lift unless you feel physically able.
Wear appropriate Personal Protection Equipment e.g. protective gloves, safety footwear etc.
Preparation
Co-ordinate movements - know where, and when, you are both going.
Minimise the number of times needed to move the boiler - plan ahead.
Always ensure when handling or lifting the route is clear and unobstructed. If possible avoid steps, wet or slippery surfaces, unlit areas etc. and take special care
on ladders/into lofts.
Technique
When handling or lifting always use safe techniques - keep your back straight, bend your knees. Don’t twist - move your feet, avoid bending forwards and
sideways and keep the load as close to your body as possible.
Where possible transport the boiler using a sack truck or other suitable trolley.
Always grip the boiler firmly, and before lifting feel where the weight is concentrated to establish the centre of gravity, repositioning yourself as necessary. See the
‘Installation’ section of these instructions for recommended lift points.
Remember
The circumstances of each installation are different. Always asses the risks associated with handling and lifting according to the individual conditions.
If at any time when installing the boiler you feel that you may have injured yourself STOP !!
DO NOT ‘work through’ the pain - you may cause further injury.
IF IN ANY DOUBT DO NOT HANDLE OR LIFT THE BOILER - OBTAIN ADVICE OR ASSISTANCE BEFORE PROCEEDING !!

1.1 Description
1. The Potterton Performa 24 Eco HE is a fully automatic
gas fired wall mounted condensing combination boiler. It
is room sealed and fan assisted, and will serve central
heating and mains fed domestic hot water.
2. The boiler is set to give a maximum output of
25.2 kW (condensing).
3. It is designed for use on Natural Gas (G20) and can be
converted to use Propane.
4. The boiler is suitable for use only on fully pumped
sealed heating systems. Priority is given to domestic hot
water.
5. The boiler data badge gives details of the model, serial
number and Gas Council number and is situated on the
control box. It is visible when the case front panel is
removed (Fig. 1).
6. The boiler is intended to be installed in residential /
commercial / light industrial E.M.C. environments on a
governed meter supply only.
7. The boiler must be installed with one of the purpose
designed flues such as the standard horizontal flue kit,
part no. 5118489.
8. All systems must be thoroughly flushed and treated
with inhibitor (see section 6.2).
1.2 Contents of Pack
The pack contains:-
Boiler
Wall Plate (inc. taps)
Set of Connections
Template
Literature Pack
1.0 Introduction
6© Baxi Heating UK Ltd 2009
Data Badge
Fig. 1
Control Box
Case Front Panel

2.0 General Layout
7
© Baxi Heating UK Ltd 2009
2.1 Layout
1. Air Pressure Switch
2. Expansion Vessel
3. Burner Manifold
4. Automatic Air Vent
5. DHW Plate Heat Exchanger
6. Circulation Pump
7. Drain Off Point
8. Safety Pressure Relief Valve
9. Optional Integral Timer Position
10. Central Heating System Pressure Gauge
11. Control PCB
12. Control Box
13. 3-Way Valve Assembly
14. Condensate Trap
15. Flame Sensing Electrode
16. Spark Electrode
17. Burner
18. Primary Heat Exchanger
19. Fan Assembly
20. Secondary Heat Exchanger
21. On/Off/Reset Selector Switch
22. Burner & Fault Indicator Neon
23. Power Neon
24. Flame Failure & Fault Indicator Neon
25. Central Heating Temperature Control
26. Hot Water Temperature Control
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3.0 Appliance Operation
8© Baxi Heating UK Ltd 2009
NOTE: All delay timers mentioned in 3.1 and 3.2 are
overridden by domestic hot water demand.
3.1 Central Heating Mode (Fig. 2)
1. With a demand for heating, the pump circulates water
through the primary circuit. At a pre-determined flow
rate the central heating flow switch operates, initiating
the ignition sequence.
2. The main burner ignites at low rate, then the gas valve
controls the gas rate to maintain the heating
temperature measured by the temperature sensor.
3. When the flow temperature exceeds the setting
temperature, a 3 minute delay occurs before the burner
relights automatically (anti-cycling). The pump continues
to run during this period.
3.2 Domestic Hot Water Mode (Fig. 3)
1. Priority is given to the domestic hot water supply. A
demand at a tap or shower will override any central
heating requirement.
2. The flow of water will operate the DHW flow switch
which requests the 3 way valve to change position. This
will allow the pump to circulate the primary water
through the DHW plate heat exchanger.
3. The burner will light automatically and the
temperature of the domestic hot water is controlled by
the temperature sensor.
4. When the domestic hot water demand ceases the
burner will extinguish and the diverter valve will remain
in the domestic hot water mode, unless there is a
demand for central heating.
IMPORTANT: When the selector switch is in the
‘0’ (Off) position the electrical supply to the boiler
is isolated. The boiler will not operate and the
integral timer (if fitted) will require resetting once
the selector switch is turned to either the DHW
or CH position.
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1 Primary Heat Exchanger
2 Burner
3 Ignition Electrode
4 Flame Sensing Electrode
5 Gas Valve
6 Pump
7 Automatic Air Vent
8 Plate Heat Exchanger
9 Flow Sensor with Filter
10 Pressure Relief Valve
11 Boiler Drain Point
12 Heating Return
13 Cold Water Inlet On/Off Valve and Filter
14 Gas Inlet
15 Domestic Hot Water Outlet
16 Heating Flow
17 Pressure Gauge
18 Hydraulic Differential Pressure Sensor Microswitch
19 Automatic By-Pass
20 Hydraulic Differential Pressure Sensor
21 Diverter Valve Assembly
22 Domestic Hot Water Flow Priority Assembly
23 Domestic Hot Water Flow Priority Microswitch
24 Safety Thermostat
25 Central Heating Temperature Sensor
26 Expansion Vessel
27 Secondary Heat Exchanger
Key
Central Heating Circuit
Domestic Hot Water Circuit
Fig. 3
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Fig. 2
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4.0 Technical Data
9
© Baxi Heating UK Ltd 2009
Flue Terminal Diameter 100mm
Dimensions Projection 125mm
Outercase Dimensions
Casing Height - 780mm
Overall Height Inc Flue
Elbow - 965mm
Casing Width - 450mm
Casing Depth - 345mm
Clearances
Above Casing 200 mm Min
Below Casing 200 mm Min
Front 450 mm Min (For Servicing)
Front 5 mm Min (In Operation)
L.H. Side 5 mm Min
R.H. Side 5 mm Min (In Operation)
20mm Min (See Note*)
*NOTE: The boiler can be operated with a
clearance of 5mm at the right. This is also
sufficient for routine maintenance. However a
clearance of 20mm is required if it is necessary to
remove the secondary heat exchanger. This
should be considered when siting the appliance
and in the event of any subsequent alterations in
the area of installation
Weights kg
Packaged Boiler Carton 50
Installation Lift Weight 43.5
Central Heating Primary Circuit
Pressures
bar
Safety Discharge 3
Max Operating 2.5
Min Operating 0.5
Recommend Operating 1-2
DHW Circuit bar
Pressures
Max Operating 8
Min Operating 0.2
Min Operating Pressure
at 11.1 l/min 0.9
Flow Rates l/min
DHW Flow Rate
@ 30°C Rise 11.5
DHW Flow Rate
@ 35°C Rise 9.8
Min Working
DHW Flow Rate 2.5
Pump
Available Head See graph below
Expansion Vessel - (For Central Heating
only. Integral with appliance)
bar
Min Pre-charge Pressure 0.5
litre
Max Capacity of
CH System 125
Primary Water Content 1.0
of Boiler (unpressurised)
Connections copper tails
Gas Supply - 22mm
Central Heating Flow - 22mm
Central Heating Return - 22mm
Cold Water Mains Inlet - 15mm
DHW Flow - 15mm
Pressure Relief Discharge - 15mm
Temperatures
C.H. Flow Temp (adjustable)
35°C to 85°C max (± 5°C)
D.H.W. Flow Temp (adjustable)
35°C to 65°C max (± 5°C)
dependent upon flow rate
Heat Input CH
Max Min
kW 24.8 10.6
Heat Output CH (Non-Condensing)
Max Min
kW 24 9.8
Electrical Supply 230V~ 50Hz
(Appliance must be connected to an
earthed supply)
Power Consumption 170W
External Fuse Rating 3A
Internal Fuse Rating
Fuse 2A Fast Blow to BS 4265
Appliance Category CAT II 2H 3P
Inlet Pressure (Natural Gas - G20)
mbar 20
Burner Injector (Natural Gas - G20)
15 x 1.18mm Diameter
Burner Pressure (Natural Gas - G20)
Max Rate Min Rate
mbar 10.2 ± 0.5 2 ± 0.2
Appliance Type C12 C32 C52
NOxClass 3
Electrical Protection IPX4D
0
200 400 600 800 1000 1200
0.5
1
1.5
2
2.5
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3.5
4
Metre (wg)
Flow Rate (l/h)
Pump - Available Head
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4.5
LPG Propane - G31
Burner Injector 15 x 0.77mm diameter
Burner Pressure
Propane mbar
Inlet Pressures
mbar
Max Rate
21.8 ± 0.5
Min Rate
4.4 ± 0.2
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Heat Output CH (Condensing)
Max Min
kW 25.2 10.1
Heat Input DHW
Max
kW 24.8
Heat Output DHW
Max
kW 24
Condensate Drain 1” BSP
Max Gas Rate (Natural Gas - G20)
(After 10 mins)
m3/h 2.62

5.0 Dimensions and Fixings
10 © Baxi Heating UK Ltd 2009
Dimensions
A780mm
B345mm
C450mm
D116mm Ø Min.
E185mm
F190mm
G131mm
360° Orientation
Tube Ø 100mm
DC
B
A
E
G
F
At Least 1.5°
Domestic Hot
Water Outlet
(15mm)
Cold Water
Inlet
(15mm)
Heating
Return
(22mm)
Heating
Flow
(22mm)
Pressure Relief
Valve
(15mm)
Gas
Inlet
(22mm)
65 mm 65 mm 65 mm 65 mm 65 mm
Tap Rail
28mm
Condensate
Drain