Power Breezer Mach 4+ User manual

Troubleshoong
Guide for
Power Breezer
Mach 4+
SCOPE
This guide provides instrucons for troubleshoong for the Power Breezer Mach 4+
REVISION HISTORY
Rev. No.
Date
Author
Comment
1
07.22.2021
George Douglas
Original Document

This Informaon is Proprietary:
No part of this document shall be reproduced, stored in a retrieval system, or transmied by
any means, electronic, mechanical, photocopying, recording, or otherwise, without wrien
permission from the publisher. Although every precauon has been taken in the preparaon of
this Repair Guide, the publisher and author assume no responsibility for errors or omissions,
nor is any liability assumed for damages resulng from the use of the informaon contained
herein. The informaon contained herein is subject to change without noce.
Recommendaons:
If aer following the complete troubleshoong sequence and the problem persists, please
contact Power Breezer customer service for assistance via phone at 1-844-233-5673 or by email
at [e-mail]
Warnings:
● Any repairs on a Power Breezer® should be made only by authorized personnel or Power
Breezer personnel. Any repairs/modificaons by others will void the unit’s warranty.
● Breezer has made every effort to ensure that the direcons provided in this
Troubleshoong Guide are complete and accurate. Any aempt on the user’s part to
perform a do-it-yourself upgrade or repair will be solely at the reader’s risk. Even when
the Troubleshoong Guide’s instrucons are carefully followed, the slightest misstep in
disassembly or reassembly could result in further damage to the unit. If the user is
unsure about how to diagnose/repair the unit as described in this Troubleshoong
Guide, please contact Power Breezer customer service for assistance at 1-844-233-5673
or [e-mail]
● The informaon in this Troubleshoong Guide is intended for use by individuals
possessing adequate electrical, electronic, and mechanical experience, backgrounds, and
skills. Power Breezer shall not be responsible for the interpretaon of this
Troubleshoong Guide’s informaon, nor will it assume any liability in connecon with
its use.
Cauons:
● System hazards include mechanical pinch points, electrical hazards, and pping hazards.
Service should be performed by those with an understanding of such hazards.
● Turn off and unplug the Cooling Unit before filling or emptying the water reservoir.
● Turn off and unplug the Cooling Unit before moving.
● Turn off and unplug the Cooling Unit before cleaning it.
● Always unplug the Cooling Unit by pulling on the plug and never on the cord.
● Do not insert fingers or other objects inside the fan head, doing so may cause bodily
injury.

● Children can fall into an open water reservoir and drown, even in a small amount of
water.
● Keep children away from the reservoir. Keep the reservoir lid on at all mes.
● Closely supervise all nearby children and pets when using this Cooling Unit. Do not leave
the Cooling Unit unaended.
● Children should never be permied to play with the Cooling Unit.
● When possible, unplug the system for service acons. Take appropriate precauons
against electrical hazards when servicing live circuits.
● Use only on an outlet protected by a ground-fault circuit-interrupter (GFCI). Avoid using
extension cords.
● Do not allow the plug to become wet. Do not plug in/out while hands are wet. Doing so
increases the risk of electric shock.
● Do not alter the plug in any way.
● If the power cord is damaged, do not aempt to repair it yourself. Contact Power
Breezer customer service for assistance. 1-844-233-5673 |
[e-mail]
● The Cooling Unit is not to be used by persons (including children) with a lack of
experience and knowledge unless they have been given supervision or instrucon.
● This Cooling Unit may be used by children aged 8 years and above and persons with
reduced physical, sensory, or mental capabilies or lack of experience and knowledge if
they have been given supervision or instrucon concerning use of the Cooling Unit safely
and they understand the hazards involved.
● When operang the Cooling Unit, use common sense. Stay clear of moving parts and
only use water that is safe for drinking.

Table of Contents
Tools and Materials Needed 5
Verification 5
No Power 6
Fan Not Working 7
Atomizer Not Misting 9
Atomizer Not Spinning 11
Head Is Not Rotating 12
Water Pump Not Working Properly 14
Appendix: 16
A. How to Access and Remove the E-Box 16
B. How to Substitute a Control Panel 17

Tools and Materials Needed
Tools:
● Complete Socket Set
● Phillip’s Head Screwdriver
● Flat Head Screwdriver
● “Punch-Down” Tool
● Wire cuers
● Wire Strippers
● Universal Crimpers
● Allen wrench set
● Digital VoltMeter (“Meter”)
Parts: (tested as funconal)
● Control Panel - (J&W “Shark Fin” Style)
● Electrical Cord
● Water Pump - D.C.
● Atomizer Caps
● Fan Motor
Supplies:
● Wire nuts, wire connectors, etc.
● Red & Blue Locte
● Assorted cables
● Duct tape
● E-Box
Documentaon:
● E-box wiring diagram (180-700-750)
● Manual, etc.

If There is No Power
Make sure to unplug the unit while checking connecons or anything pertaining to the
electronic box and plug back in when tesng.
Possible Causes of No Power:
1. Power Source
2. Circuit Breaker
3. E-Box wiring
4. Control Panel
Troubleshoong
Step 1 Power Source
- Inspect the power cord and its connecon to the power source.
- Power Breezer fans can draw as much as 15 to 20 Amps on startup at Full Power. Check
the power source’s circuit breaker.
- Verify the power source with a Digital Volt Meter. Set your meter for MODE: A/C voltage ,
RANGE: 300 or higher.
- Measure the power source voltage and be sure that it matches your Breezer voltage.
a. If there is a discrepancy, correct the issue and retest.
b. If everything matches and sll No Power , go to step 2.
Step 2 The Power Breezer’s Circuit Breaker
- The circuit breaker, on the Power Breezer, when turned on, is lit.
- Verify the switch is in the correct posion.
a. Power from the wall goes first to the circuit breaker. If the breaker has power but
the light is not on, change the circuit breaker and retest.
b. If the breaker is on and sll No Power , go to step 3.
Step 3 VFD and the wiring of the E-Box
- Open the E-Box and compare the E-Box to the drawing 180-700-750 wiring diagram.
a. If the E-Box not wired correctly, fix the issue and re-test.
b. If the E-Box is wired correctly, connue.
c. If correct, go to step 4.
Step 4 Control Panel
- Substute the Control Panel with a known good Control Panel and test.
- If the unit is working with the substuted Control Panel then replace the Control Panel
and test.
- If the unit is sll not working: contact Customer Service by email at
[e-mail] or by phone at 844-233-5673.
End of this secon

Fan Not Working
Make sure to unplug the unit while checking connecons or anything pertaining to the
electronic box and plug back in when tesng.
Possible Causes of Fan Failure:
1. Obstrucon
2. Damaged Cable /Incomplete Connecons in the E-Box
3. Defecve Control Panel
4. Defecve Relay
5. Malfunconing A/C Drive
Troubleshoong
Step 1 Obstrucon
- Is there any obstrucon in or around the fan blades?
- Yes: remove and test.
- No: go to step 2.
Step 2 Cables and wires in the E-Box
- Inspect the cables, look for any damage to the cable and its connectors.
- Inspect the cable connecons into the E-Box, looking at each wire and verifying each
wire is securely connected. Next verify each wire is in its proper locaon.
- Secure any loose wires; place any misplaced wires into the proper locaon and test.
- If the wires are secure and in the correct locaon, go to step 3.
Step 3 Control Panel
- Verify wiring of the Control Panel in the E-Box with the wiring diagram (180-700-750).
- Substute the Control Panel with a known good Control Panel and test.
- If the fan is working with the substuted Control Panel then replace the Control Panel
and test.
- If the fan is sll not working: go to step 4.
Step 4 Relay (The Fan Relay) is located at the end of the D/C D-rail
- Verify the wiring.
- The relay is acvated when the power buon (Red) is pressed, this acvaon gives the
A/C Drive its power.
- The relay has an audible “Click.” This “click” is heard when the power buon (Red) is
pressed on the Control Panel.
- If this “click” is not heard when the power buon (Red) is pressed on the Control Panel:
a. Verify the relay, at posion 1, on the relay, -12 V coming from the D/C D-rail.
b. At posion 0, it will have + 12 V coming from wire # 4 of the control panel when
the power is turned on (Red buon).

c. If the relay has + 12 on posion 0 and -12 on posion 1 and no audible “click” is
heard when the power buon (Red) is pressed on the Control Panel, change the
relay and test.
- If the “Click” is heard and there is no Fan movement, go to step 5.
Step 5 A/C Drive- the A/C Drive (VFD) provides power to the Fan Motor
- Plug-in power and press the red power buon on the control panel.
- The relay will acvate and the VFD should turn on.
- If the VFD does not turn on, turn off unit and check the wiring.
If the problem is not resolved, contact Customer Service by email at
[e-mail] or by phone at 844-233-5673.
End of this secon

Atomizer Not Misng
Make sure to unplug the unit while checking connecons or anything pertaining to the
electronic box and plug back in when tesng.
Possible Causes of Atomizer Failure:
1. Water Pump
2. Water Valve
3. Water Feed Hose
4. Atomizer
Troubleshoong
Step 1 Water Pump
- Unplug the Power Breezer for 30 seconds then begin to troubleshoot the pump.
- Ensure there is sufficient water to cover the intake of the pump.
- All hoses are connected correctly.
- Pick up the pump and feel for vibraon - ensuring power is geng to the pump.
a. No vibraon - check that the pump is geng 12 volts.
1. Use an E-Box wiring diagram to verify wiring (180-700-750 wiring
diagram).
2. If the wiring is correct and the motor is not turning on, replace the Motor,
retest.
b. If you feel a vibraon, the pump is working, but there is no mist, go to step 2.
Step 2 Water Valve
- Verify the blue dial on the water valve is parallel to the grey case (perpendicular will shut
- off the water).
- Pull off the water feed tube from the pump to the valve.
A. If water is not flowing, return to the pump and return to step 1.
B. If water is flowing, return the hose to the valve and remove the hose from the
other side of the valve.
1. If water is flowing, go to step 3.
2. If water is not flowing replace the valve.
Step 3 Water Feed Hose
- Using compressed Air, ( above 40 PSI) take the nozzle, blow it into the Water Feed Tube
to the Atomizer; blow into the tube for 2–3 seconds at a me. Reconnect the Water
Feed Line and test.
1. If it is misng (water flow) problem resolved.
2. If not, go to step 4.
Step 4 Analysis of the Atomizer
- Place a towel inside the atomizer catch tray to avoid losing the screws down the drain.

- Remove the 3 screws from the Atomizer Plate Cover.
- Remove the 3 screws from the Atomizer Plate.
- The center of the plate is now visible, on the sha are the (2) set screws; make sure they
are not loose.
- The plate can now be removed from the sha exposing the pipe.
- Ensure the pipe is clear of any debris.
- Turn on the atomizer and allow the water to flow out.
- Re-assemble atomizer.
If the problem is not resolved, contact Customer Service by email at
[e-mail] or by phone at 844-233-5673.
End of secon

Atomizer Not Spinning
Make sure to unplug the unit while checking connecons or anything pertaining to the
electronic box and plug back in when tesng.
Possible Causes of Atomizer Failure:
1. Control Panel
2. Wiring of the E-Box
3. Power Supply for the Atomizer
Troubleshoong
Step 1 Control Panel
- Verify the wiring of the Control Panel.
- Substute the Control Panel with a known good Control Panel.
- If the Atomizer is working with the substuted Control Panel, test.
- If the Atomizer is sll not working, go to step 2.
Step 2 Wiring
- Open E-Box.
- Compare the E-Box to the drawing 180-700-750 wiring diagram.
If the E-Box is not wired correctly, fix the issue and re-test.
If the E-Box is wired correctly, go to step 3.
Step 3 Atomizer’s Power Supply
- Verify you have the correct voltage for the Atomizer on the output of the Power Supply.
a. Use a DVM to measure the DC voltage coming out of the Power Supply, it should
be 24V measured on the V+ & V- and re-check the connecons.
b. If the voltage is correct and everything else checks out, please contact Customer
Service by email at [e-mail] or by phone at
844-233-5673.
End of secon

Head Is Not Rotang
Make sure to unplug the unit while checking connecons or anything pertaining to the
electronic box and plug back in when tesng.
Possible Causes of Rotaon Failure:
1. Obstrucon
2. Control Panel
3. Wiring of the E-Box
4. Rotaon Motor
Troubleshoong
Step 1 Obstrucon
- Look over your Breezer and pay aenon to the Head.
a. Is the head seated correctly on the pole? Look at the boom of the head and
verify that the pole is inserted into the head uniformly.
b. Can the head freely move side to side? Check to make sure that cables did not
get wrapped around the pole.
c. Grab the head and gently see if you can move it le to right.
d. If not, determine why and retest.
e. If it does, go to step 2.
Step 2 Control Panel
- Verify the wiring of the Control Panel in the E-Box with the 180-700-750 wiring diagram.
- Substute the Control Panel with a known good Control Panel and test.
- If the Rotaon funcon is working with the substuted Control Panel then replace the
Control Panel and test.
- If the head is not rotang, go to step 3.
Step 3 Wiring
- Verify by comparing the rest of the E-Box to the drawing 180-700-750 wiring diagram.
- If the E-Box is not wired correctly, fix the issue and re-test.
- If the E-Box is wired correctly, go to step 4.

Step 4 Rotaon Motor Assembly
- To access the Rotaon Motor:
a. The head must be placed on the side or back into the tank.
b. The hex screw, on the boom of the rotaon pipe, must be removed.
c. The rotaon pipe must be lied out of the Breezer.
d. The panel above the E-Box now can be removed and the rotaon motor with its
linkage can be viewed.
- Look at drawing 140-700-300, Tank Rotaon Assembly, and verify the rotaon motor
with its linkage is connected as it is depicted in the drawing 140-700-300.
a. If it is not, correct the misassembly according to the diagram and re-test.
b. If it is correct and sll not working properly, contact Customer Service by email at
[e-mail] or by phone at 844-233-5673.
End of secon

Water Pump Not Working Properly
Make sure to unplug the unit while checking connecons or anything pertaining to the
electronic box and plug back in when tesng.
Possible Causes of Pump Failure:
1. Water Hose
2. Wiring of the E-Box
3. Control Panel
4. Water Pump
Note
Since the pump has a “Safe - Mode” to prevent the pump from being damaged from running
without water, always unplug the unit and wait 30 seconds to clear any debris in and around the
pump. Then, plug the unit back in and test to verify failure.
Troubleshoong
Step 1 Water Hose
- Turn on the unit.
- Turn on the atomizer.
- Trace the hose.
a. If the hose is leaking ensure the hose is pushed past the “O” ring in the adapter.
b. Verify the hose is connected to the water valve and the valve is connected to the
Atomizer.
c. Verify the valve is turned on; this is when the blue arm is parallel to the body of
the valve.
- Verify the hose is not clogged.
a. Using compressed air, take the nozzle, blow into the Water Feed Tube to the
Atomizer for 2–3 seconds. Reconnect the Water Feed Line and test.
b. If it is misng (Water flow), the problem is resolved.
c. If the hose was not clogged, go to step 2.
Step 2 Wiring of the E-Box
- Open E-Box.
- Compare the E-Box to the drawing 180-700-750 wiring diagram.
- If the E-Box is not wired correctly, fix the issue and re-test.
- If the E-Box is wired correctly, go to step 3.

Step 3 Control Panel
- Verify the wiring of the Control Panel.
- Substute the Control Panel with a known good Control Panel and test.
- If the water Pump funcon is working with the substuted Control Panel then replace
the Control Panel and test.
- If the water pump is sll not working, go to step 4.
If the problem is not resolved, contact Customer Service by email at
[e-mail] or by phone at 844-233-5673.
End of secon

Appendix:
A. How to Access and Remove the E-Box
Make sure to unplug the unit before checking connecons or anything pertaining to the
electronic box (E-Box).
A. Look at drawing 140-000-000 and locate where the E- Box is situated with respect to the
Breezer.
B. Use a socket wrench with a 13mm socket and remove the boom two Hex screws.
C. Slide the E-Box out like a dresser drawer and rest it next to the Breezer.
D. Turn the E-Box upside-down, this will expose the back cover of the E-Box.
E. Removing the two hex screws with a 3.0 mm Allen key allows the cover of the E-Box to
slide off. Drawing 180-700-750 shows what is inside of the E-Box, this drawing will
demonstrate how it is electronically wired.

B. How to Substute a Control Panel
Make sure to unplug the unit while checking connecons or anything pertaining to the
electronic box.
A. Have a known good Control Panel with its Control Cable (6 wires in the Control Cable are
black and numbered 1 through 6 and a green wire is referenced as 7).
B. Open E-Box.
C. Look at drawing 180-700-750 - wiring diagram.
D. On the right of the wiring diagram, you will see the “Control Cable” wiring direcons.
E. Remove the current Control Panel cable and substute the known good Control Panel
cable and Control Panel.
F. Test the Control Panel by:
a. Turning on the Unit
b. Turning on the Atomizer
c. Turning on the Rotaon
d. Varying the Speed of the Fan
C. Changing The Water Pump

Make sure to unplug the unit while checking connecons or anything pertaining to the
electronic box and plug back in when tesng.
A. Open the E-Box:
1. Remove the 2 lower hex bolts with a 13 mm socket.
2. Slide the E-Box out like a dresser drawer.
3. Turn the E-Box upside-down.
4. Remove the two screws securing the lid with a 3 mm Allen wrench.
B. The wiring diagram for the E-Box (180-700-750-wiring drawing) has the DC Pump Cable
wiring instrucons on the boom of the page.
C. Disconnect the DC Pump Cable from the E-Box:
1. Each wire of the pump goes into a “Phoenix” connector.
2. These connectors have a round hole the wire enters and a square hole next to it
that is used to release the wire.
3. Remove the wire from the connector using a small flat head screwdriver with the
flat end facing up. Then move the screwdriver past the wire to the back of the
square hole and insert the screwdriver perpendicularly into the connector. This
will release the wire.
4. Remove the water pump wires from the E-Box.
D. Locate the Control Panel on the Power Breezer and li the tray that the Control Panel is
seated in; this will expose the DC Pump Cable going from the E-Box to the tank. Pull the
DC Pump Cable up from the E-Box.
E. Go to the Tank and pull the DC Pump Cable through and place the defecve cable in a
container for analysis at a later date.
F. Take the New DC Pump Cable and thread it through the same path as the old DC Pump
Cable to the E-Box.
G. Connect the DC Pump to the E-Box per the wiring diagram.
H. Test the new water pump and the Power Breezer.
I. Close the E-Box.
You have reached the last page of the Troubleshoong Guide for Power Breezer Mach 4+. If
your Cooling Unit’s problems cannot be resolved using the procedures found in this guide,
please contact Customer Service by email at [e-mail] or by phone
at 844-233-5673.