CASPR Pro User manual

CAUTION: Read manual carefully for proper procedures and operation.
The information in this manual is applicable to these HVAC units:
CASPR Pro 400 | CASPR Pro 1000 | CASPR Pro 2500 | CASPR Pro 5000
PRo Owner’s Manual

2
Congratulations
on your purchase of a CASPR Group enhanced air and surface disinfection system.
This unit is designed to be mounted into central HVAC duct systems. Please read
and follow all safety warnings and service procedures outlined in this manual. Use
only genuine CASPR Group replacement parts available from your CASPR Group
Distributor.
If you have any questions concerning this or any CASPR Group product, contact your
CASPR Group Distributor.
Principles of Operation
CASPR PRO uses Natural Catalytic Conversion (NCC) to generate safe, low levels
of hydrogen peroxide. NCC technology replicates natural purifying processes
by using a high intensity light to activate a proprietary metal catalytic coating,
converting water vapor into hydrogen peroxide. Hydrogen peroxide acts as an
oxidizer inactivating surface and air pathogens. It can compromise cellular integrity
by disrupting cell walls, or internal molecular structures, rendering contaminants
harmless.
To learn more about this and other CASPR Group products and technologies, please
visit our website at www.CASPRgroup.com.
Table of Contents
Warnings....................................................................................................3
Specications..............................................................................................4
Product Contents ........................................................................................4
Installation Hardware ..................................................................................5
Replacement Parts ......................................................................................5
Recommended Installation Tools....................................................................5
Electrical Requirement..................................................................................6
Hard-Wiring Requirement..............................................................................6
Installation Requirement...............................................................................6
Orientation and Airow ................................................................................7
Installation Instructions ...............................................................................8
Alternative Cutting Method............................................................................9
Installation (continued)...............................................................................10
Hardwire Instructions .................................................................................11
Hardwire Instructions (continued) ............................................................... 12
Indicator Lights .........................................................................................13
Maintenance..............................................................................................14
Disposal Of The NCC Cell.............................................................................14
Changing The NCC Cell................................................................................14
Changing The NCC Cell (continued) ..............................................................15
Troubleshooting Q&A ..................................................................................16
Warranty Information .................................................................................17

3
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be taken.
READ ALL INSTRUCTIONS BEFORE USING THIS PRODUCT
WARNING!
To reduce the risk of re, electrical shock, or injury:
• Use only as described in this manual.
• Do not attempt to repair or adjust any of the electrical or mechanical functions.
Contact Customer Service for service information.
• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Do not allow children around the unit.
• Do not handle with wet hands.
• Do not touch NCC bulb with bare hands.
WARNING
WARNING! - UV light in operation. Disconnect unit from
power supply before servicing. Failure to follow warnings
may result in severe eye damage.
WARNING! - Unit should be mounted at least 24 inches
from the heat exchanger or heating element. Placing the
photocatalytic cell too close to the heating element can
cause the photocatalytic matrix to combust.
To reduce the risk of electric shock, this equipment may have
a grounding type plug that has a third (grounding) pin. This
plug will only t into a grounding type power outlet. If the
plug does not t into the outlet, contact an HVAC professional
to install the proper outlet. Do not alter the plug in any way.

4
Specications
Unit Coverage Size (HxWxD)* Weight Watts Amps
DC 24V
Amps
AC
120V
CASPR Pro 400 4,000 ft39.75” x 9.75x 8” 3.0 lb 80.52 0.28
CASPR Pro 1000 10,000 ft39.75” x 9.75” x 11” 3.1 lb 10 0.64 0.30
CASPR Pro 2500 25,000 ft39.75” x 9.75” x 16.75” 3.3 lb 18 1.0 0.44
CASPR Pro 5000 50,000 ft310” x 11.3” x 16.75” 5.0 lb 36 2.0 0.74
* Hard-wired power supply: 4.7” x 4.7” x 1.6”
NCC Cell
Mounting
Bracket
Ballast Housing
Power supply
(Hardwired)
Power supply
(Plug-in)
Product Contents

5
A
A - 4” Hole Saw Bit
B - 3/8” Drill Bit
C - Drill/Power Driver
B C D EF
D - Utility Knife
E - Tin Snips
F - Phillips Head Screwdriver
(8) #8 3/4 Hex Self-tapping Screws
(4) Flange Nuts
(2 or 4) Cell Mounting Screws (2 screws per NCC Cell)
The NCC Cell and bulb should be replaced every 18-24 months. Please
contact your distributor for new replacements.
CASPR Pro 400 NCC Cell Part Number: CELL-HV-5-001-AP
CASPR Pro 1000 NCC Cell Part Number: CELL-HV-9-001-AP
CASPR Pro 2500 and 5000 NCC Cell Part Number: CELL-HV-14-001-AP
Installation Hardware
Replacement Parts
Recommended Installation Tools

6
All CASPR Pro duct mounted units run on DC 24V. Each unit comes with a power
adapter that will take AC 100-240V. We recommend locating the unit within 6 ft. of
a standard 120V Grounded outlet to plug in directly. Long term use on an extension
cord is not recommended due to safety considerations.
If an outlet is not available within 6 feet of the instillation location, you may hardwire
the unit into the HVAC system using a licensed HVAC professional.
Permanent wiring of the unit into your HVAC system may be completed using a hardwire
assembly (sold separately) and should be done by a licensed HVAC Installer or Electrical
Contractor only.
For 110V or 220V Applications: Black = L1, White = Neutral,
Green = Ground
For International Applications: Brown = L1, Blue = L2,
Green/Yellow = Ground
If DC 24V is available, splice the wire between the brick and the cell housing to wire
directly to the unit circumventing the power brick.
If the voltage is higher than AC 120-240V, you will need a transformer that converts
your supply voltage to DC 24V eliminating the power brick.
When hardwiring any of these units please be mindful of the Maximum Amp draw
that your power supply transformer can handle to prevent damage (Equation: Power
Supply Transformer Amps / CASPR Volts = Maximum Amp Load).
Electrical Requirement
Hard-Wiring Requirement
1. Unit should be installed downstream
of the air handler in the HVAC
system.*
*Additional HVAC units are
recommended in the Return Plenum
for added protection and to keep the
internal parts clean.
2. The duct work around the installation
area should be cleaned and dry to
insure proper adhesion of the gasket
materials and any tape used.
3. One-two 4” circular openings will
need to be cut into the existing duct
work to install the unit properly. (2-
for CASPR Pro 5000; 1-CASPR Pro
400, 1000, 2500).
HVAC Supply Plenum
HVAC Return Plenum
(Recommended Option)
Installation Requirement

7
Orientation and Airow
When installing the CASPR Pro
5000, make sure the airow moves
through the NCC cells as indicated
by the blue arrow.
Make sure, when installing several
units at once, that they are
staggered to minimize overlap of
NCC cells and maximize airow.
When installing the CASPR Pro
400, 1000, and 2500 make sure
the airow moves through the
NCC cells as indicated by the blue
arrow.
Make sure, when installing several
units at once, that they are
staggered to minimize overlap of
NCC cells and maximize airow.

8
1. Find a suitable location to mount your
Unit.
2. If necessary, cut away insulation for
your plate to adhere to the duct.
3. Using the Adhesive Mounting Bracket,
trace the hole location onto the duct.
Keep in mind the CASPR Pro 5000
orientation before cutting (Refer to
orientation and airow above).
4. Use the Hole Saw and Drill to cut out
the marked hole.
Installation Instructions
Diagrams are representative of the CASPR Pro 400, 1000, and 2500. The steps
are the same for the CASPR Pro 5000 with slight variations in orientation and
number of holes. Please refer to the airow and orientation section above for
proper installation of all models.

9
1. Using the Adhesive Mounting Bracket,
trace the hole location onto the duct.
Keep in mind the CASPR Pro 5000
orientation before cutting (Refer to
orientation and airow above).
2. Drill holes around the outside edges
of the previously marked hole
but inside the outer holes of the
Adhesive Mounting Bracket.
3. Use the Tin Snips to cut out the
space around the marked hole.
4. Remove the plastic backing on your
Adhesive Mounting Bracket.
Alternative Cutting Method

10
5. Press the Adhesive Mounting Bracket
onto the duct. Secure with the (8 Self-
Tapping Screws.
6. Remove the packing foam from the
NCC Cell
7. Connect the Cell to the Ballast
Housing using the (2) Cell Mounting
Screws provided. Repeat this step if
you have a double cell unit.
8. Place the unit and cell through the
opening and align the four studs with
the four holes in the Ballast Housing.
Secure the unit with the (4) Flange
Nuts until it is ush with the duct.
MAKE SURE THE AIRFLOW MOVES
THROUGH THE NCC CELL (Refer to
orientation and airow above).
9. Plug the Power Cable into the
receptacle or have a Licensed
Electrician or HVAC Installer hard
wire the unit directly into the HVAC
system.
Installation (continued)
DO NOT TOUCH BULB WITH BARE HANDS

11
1. Place the hardwire assembly at the bottom of the CASPR Unit power supply
and attach as demonstrated in the gures below.
Hardwire Instructions
If you plan to Hardwire your CASPR Pro unit directly into the electrical supply you
may do so using the hardwire power assembly (sold separately) which accepts AC
120-277V (1.8 A) and outputs DC 24V (2.5 A).

12
2. Once the assembly is connected to the unit, fasten the two screws to secure
the assembly and the CASPR device together.
3. Run an 18-gauge 2-wire cord through the wire outlet (left image below)
and to connect the power supply to the transformer (right image below).
Here, red represents AC/L and black represent AC/N. Note that the male
connector is already wired into the transformer.
Hardwire Instructions (continued)
Once the unit is connected to the proper power supply and your unit is running
you have successfully connected the hardwired power supply.

13
• Unit Power - Red light is ON.
• Cell Power - Red light is ON.
ϨRed light ON - Bulbs are on.
ϨRed light OFF - bulb has burned out and needs to be replaced. Double
units have one light for each lamp.
NOTE: THIS MODEL IS NOT WIFI ENABLED;
The Wi-Fi indicator light will not function
Indicator Lights

14
Your CASPR Pro unit requires no periodic maintenance beyond normal
replacement of the NCC cells and bulbs every 18-24 months. We recommend
the replacement of the NCC cells and bulbs, even if the bulb appears to be
operating normally.
The bulb operation indicator on the face of the unit will glow when the bulb
is in use. If the indicator does not glow and the unit has power, the NCC cell
and bulb should be replaced.
Please do not throw the used NCC Cells or bulbs in the garbage.
The high intensity bulb used in the CASPR Pro unit contains a very small
amount of mercury. Contact your local Waste Management Center for a
proper disposal procedure.
Maintenance
Disposal of the NCC Cell
Changing the NCC Cell
1. Remove the Power Cable from the
receptacle or ensure the unit isn’t
powered.
2. Remove the (4) Flange Nuts from the
Unit Cover and Remove the Unit Cover
and NCC Cell.
3. Remove the (2) Screws holding the
NCC Cell in place and remove the
NCC Cell from the Unit Cover.

15
1. Remove the packing foam from the
new NCC Cell
2. Exchange the Old NCC Cell with the
new NCC Cell and replace the (2)
Screws that hold it in place.
3. Replace the Cover and NCC Cell
in the duct and secure with the
(4) Flange Nuts. MAKE SURE THE
AIRFLOW MOVES THROUGH THE NCC
CELL (Refer to orientation and airow
above).
4. Place the Power Cable back into the
receptacle or repower your unit.
Changing the NCC Cell Continued

16
Troubleshooting Q&A
1. How big is the cut hole?
A. You must cut a 4” diameter hole.
2. What power does it run on? (Voltage)
A. You may use an AC 120VAC (With transformer) or a DC/AC
24V Direct. Remember that the wire must be cut and spliced in
order to properly connect to the device (Please see hard wiring
requirements).
3. How do I know that it is working?
A. The Indicator Lights, on the cell housing, will be on (red)
indicating that the ballast and NCC cell have power and are on.
Please see Indicator Lights section above for more information.
4. What should I do if there is no power to the unit?
A. Check each connection point to ensure it is properly
connected, if this does not work, please contact your
distributor.
5. How often does the bulb need to be changed?
A. The NCC cells and bulbs need to be replaced once every
18-24 months.
6. How does it mount? (Adhesive or Screws)
A. It mounts using the self-tapping screws NOT the adhesive.

17
LIMITED 3 YEAR WARRANTY ON CASPR GROUP
UNITS AND 1 YEAR WARRANTY ON CASPR GROUP
REPLACEMENT PARTS
Customer should not repackage and ship the CASPR
Pro unit due to possibility of irreparable damage. For
warranty service, please contact your CASPR Group
Distributor for the address of the nearest service center,
email warrant[email protected] call Customer Service
at 844-717-8819.
WHAT IS COVERED BY THIS WARRANTY
We warrant the CASPR Pro to the Customer, subject to
the conditions below, against defects in workmanship or
material, provided that the products are returned to a
service location within three (3) years from the date of
purchase.
INSTALLATION AND MAINTENANCE REQUIREMENTS
This warranty is expressly conditioned upon proper
installation, operation, cleaning and maintenance, all in
accordance with the Owner’s Manual. Failure to meet any
of these requirements will void this warranty. Servicing
of your CASPR Pro by parties other than our authorized
representatives and/or using parts other than genuine
parts will also void this warranty.
HOW TO OBTAIN WARRANTY SERVICE
Customer must contact their CASPR Group Distributor
and provide proof of purchase within the above time
periods. We will repair or replace and return the product,
without charge and within a reasonable period of time,
subject to the conditions herein, if its examination shall
disclose any part to be defective in workmanship or
material. If we, in our discretion, are unable to repair
the product after a reasonable number of attempts, we
will provide either a refund of the purchase price or a
replacement unit, at the company’s option.
WHAT IS NOT COVERED BY THIS WARRANTY
Ordinary wear and tear shall not be considered a defect
in workman- ship or material. These warranties do
not apply to lters nor for loss or damage caused by
accident, re, abuse, misuse, improper installation,
leaking, modication, misapplication, or by any repairs
other than those provided by our authorized Service
Center. This warranty is non-transferable.
MISSING SERIAL NUMBERS AND UNAUTHORIZED
CHANNELS
If a valid serial number is missing from the product,
the warranty will be voided. CASPR Group products are
authorized for sale through CASPR Group Distributors
only. Warranties are voided if a product is purchased
through unauthorized channels; this includes websites
that are not authorized to use CASPR Group’s
trademarked names, images and logos as well as
Internet auction sites (e.g. eBay and craigslist). To
conrm warranty coverage prior to purchasing a product,
contact CASPR Group at 844-717-8819 with the serial
number located on the back of the unit.
EXCLUSION OF OTHER WARRANTIES AND
CONDITIONS EXCEPT AS PROVIDED HEREIN, WE
MAKE NO REPRESENTATION OR WARRANTY OF
ANY KIND. ALL OTHER WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY
DISCLAIMED, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE.
LIMITATION OF LIABILITY FOR SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES
WE SHALL NOT IN ANY CASE BE LIABLE FOR
SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING FROM BREACH OF EXPRESSED OR
IMPLIED WARRANTIES, CONDITIONS, GUARANTEES
OR REPRESENTATIONS, BREACH OF CONTRACT,
NEGLIGENCE OR ANY OTHER LEGAL THEORY. Such
excluded damages include, but are not limited to, loss of
prots or revenue, and loss of the use of the products,
and any loss caused by leaks or other water damage.
FOR U.S. APPLICATION ONLY
This warranty gives you specic legal rights, and you
may also have other rights which vary from state
to state. Some states do not allow limitations on
warranties, or on remedies for breach. In such states,
the above limitations may not apply to you.
FOR CANADIAN APPLICATION ONLY
Exclusion of Subsequent Owners: Except as otherwise
required by applicable legislation, this warranty is not
transferable. This warranty gives you specic legal rights
and you may also have other rights which vary from
province to province. Some provinces and territories
do not allow limitations on warranties, or on remedies
for breach. In such provinces or territories, the above
limitations may not apply to you. If any provision of this
warranty or part thereof is held by a court of competent
jurisdiction to be invalid, illegal, or unenforceable, the
validity, legality and enforceability of the remaining
provisions or parts thereof will not in any way be
affected or impaired within the jurisdiction of that
court. This entire warranty shall continue to be valid,
legal and enforceable in any jurisdiction where a similar
determination has not been made.
This warranty is provided by:
CASPR Group, Inc.
4505 Excel Parkway, #600
Addison, TX 75001
SERVICE
Every effort is made to ensure customers receive
an up-to-date instructions manual on the use of our
products; however, from time to time, modications to
our products may without notice make the information
contained herein subject to alteration. For the latest
information, please visit our website.
Warranty Information

18
www.CASPRgroup.com
V.IN-M-PRO-04-01092021
4505 Excel Pkwy Suite 600,
Addison, TX 75001
[phone]