Privoro SafeCase Galaxy S21 User manual

SafeCase™Galaxy S21
User manual
PRIVORO.COMM0007 — 10.28.2022

PRIVORO.COM
TABLE OF CONTENTS
Section 1: About SafeCase .................................................................. 1
SafeCase Parts and Accessories .......................................................... 2
Section 2: Setting Up SafeCase ............................................................. 3
Step 1: Prepare SafeCase and Galaxy ..................................................... 3
Power SafeCase On .................................................................. 3
Remove Galaxy Accessories .......................................................... 3
Turn On Bluetooth ................................................................... 3
Step 2: Pair SafeCase and the Privoro App ................................................ 4
Download/Install and Open the Privoro App ........................................... 4
Choose App Settings ................................................................. 5
Scan the SafeCase QR Code .......................................................... 7
Pair Devices Without Camera Functionality ............................................ 7
Turn o Battery Optimization ......................................................... 7
Step 3: Insert the Galaxy into SafeCase ................................................... 8
Section 3: Managing Audio/Video Surveillance Protections .................................. 10
Protected Mode: For Full Protection ...................................................... 10
Maintain Protected Mode ............................................................ 10
Revert to Protected Mode ........................................................... 10
Unprotected Mode: For Phone/Video Calls and Audio/Image Capture ..................... 10
Use the Touch Bar .................................................................... 10
Audio Passthrough Mode: For Bixby/Google Assistant and Audio Memos .................. 11
Use the Push-to-Talk Button .......................................................... 11
Checked-In Mode: For Full Protection Within a Sensitive Location .......................... 11
Section 4: Using the Privoro App ........................................................... 12
Verify Audio Masking .................................................................... 12
Section 5: Managing Power ................................................................. 15
Power On/O ........................................................................... 15
Check Battery Status .................................................................... 15
Via the Privoro App .................................................................. 15
Via SafeCase ......................................................................... 16
Charge ................................................................................. 16
Section 6: Adjusting Settings ............................................................... 17
Adjust LED Brightness ................................................................... 17
Section 7: Removing the Galaxy from SafeCase ............................................. 18
Appendix A: User Interface Summary .........................................................19
Appendix B: Technical Specifications .........................................................19
Appendix C: Safety and Handling ........................................................... 20
Appendix D: Recycling ...................................................................... 21
Appendix E: Regulatory Information ......................................................... 21

PRIVORO.COMSECTION 1.01
SECTION 1
About SafeCase
SafeCase is a first-of-its-kind security device for mobile devices
that enables unique data protections and high-security services
alongside your smartphone. Integrated within SafeCase are
protections against audio and video surveillance resulting from the
remote hijacking of your smartphone’s cameras and microphones.
Audio capture is prevented via randomized audio masking for each
of your smartphone’s microphones, while image/video capture
is prevented via a physical barrier that blocks the cameras.
SafeCase parts and accessories
SafeCase ships with a USB-A to USB-C charging cable which, when
connected to a power source, charges both SafeCase and Galaxy.
CHARGING CABLE

PRIVORO.COMSECTION 1.02
SafeCase parts and their main functions
CORNER INDICATOR LEDS Indicate when audio/video surveillance protections are engaged and disengaged
PUSH-TO-TALK BUTTON Enables temporary audio passthrough while maintaining video surveillance protections
TRAY Interior of SafeCase where Galaxy rests in place
BASE TRAY Slides open/closed to enable Galaxy insertion/removal
TOUCH BAR Controls how audio/video surveillance protections are engaged and disengaged
LATCH SLIDE Unlocks the base tray
BATTERY STATUS LED Indicates battery charge level
POWER BUTTON Controls power on/o, battery status and LED brightness
USB-C PORT For charging SafeCase and Galaxy via charging cable
BACKFRONT
BOTTOMTOP
B A T T E R Y
STATUS LED
POWER BUTTON
LATCH SLIDE
C O R N E R
INDICATOR LEDS
TRAY
PUSH-TO-TALK
BUTTON
BASE TRAY
USB-C PORTTOUCH BAR

PRIVORO.COMSECTION 2.03
POWER SAFECASE ON
SafeCase is in shipping mode when it
arrives. To power it on for the first time,
connect SafeCase to a USB power
source (computer or power adapter)
using the charging cable provided.
REMOVE GALAXY ACCESSORIES
Remove any protective cases or screen
protectors from your Galaxy. Protective
cases and screen protectors may prevent
your Galaxy from fitting into the device
and may disrupt audio protections.
TURN ON BLUETOOTH
As communication between SafeCase and
the Privoro app occurs over a Bluetooth
connection, ensure your Bluetooth is turned
on. Do so using the following steps:
1. Open the Settings app.
2. In the Settings app, tap the
Connections field.
3. On the Connections screen, toggle the
Bluetooth switch to the right (on) position.
SECTION 2
Setting up SafeCase
Step 1: Prepare SafeCase and Galaxy
Connect SafeCase
to a power source
Remove screen protectors
Toggle
Bluetooth on

PRIVORO.COMSECTION 2.04
Step 2: Pair SafeCase
and the Privoro App
To enable notifications, audio masking
verifications, firmware updates
and more, you’ll need to pair your
SafeCase to the Privoro app.
DOWNLOAD/INSTALL AND
OPEN THE PRIVORO APP
On your Galaxy, download the Privoro app
from the Play Store using the following steps:
1. Open the Play Store on your Galaxy.
2. In the Play Store app, enter
Privoro in the search field.
3. Once the Privoro app is displayed,
tap it to open the app listing.
4. In the app listing, tap the Install
button to download and install.
5. Once installed, open the Privoro app by
tapping the Open button (or by tapping
the Privoro icon on your home screen).
Once the app has been opened for the first
time, a setup assistant will display. Before
agreeing to the End User License Agreement
(EULA) and the Terms and Conditions, you can
open each by tapping the appropriate option.
Tap the Agree & Continue button to proceed.
Tap the
Install button
Tap Tap the Agree
& Continue button

PRIVORO.COMSECTION 2.05
CHOOSE APP SETTINGS
You will then be prompted to grant access to
two Galaxy services: Location (necessary for
facilitating policy management) and Camera
(necessary for scanning the device’s QR
code). You may change these settings at any
time from the Settings app on your Galaxy.
1. Location settings: First, tap the Go
anywhere field. When prompted to allow
the app to access your location, tap the
Allow only while using the app option.
2. Camera settings: Next, tap the Scan
and pair field. When prompted
to allow the app to access your
camera, tap the Allow option.
Once access has been granted,
tap the Next button.
Tap the Go
Anywhere
field
Tap the Allow
while using the
app option
Tap the
Next button
Tap the
Allow
option
Tap the
Scan and
pair field

PRIVORO.COMSECTION 2.06
SCAN THE SAFECASE
QR CODE
After choosing your app settings, a
QR code scanner will open within the
app. Hold your Galaxy’s rear-facing
camera over the QR code printed
on your SafeCase until the code is
centered within the guidelines on the
screen. Upon successful scanning,
you will receive a confirmation
message that you have successfully
paired your SafeCase and app.
PAIR DEVICES WITHOUT
CAMERA FUNCTIONALITY
Alternatively, you may select your device’s
SafeCase ID from a list. On the QR code
scanner, tap the select from a list option,
opening a selection screen. Tap your device’s
SafeCase ID, which can be found in the MAC
field on the label on the tray. You will receive
a confirmation message that you have
successfully paired your SafeCase and app.
Tap the Done button to close
the setup assistant.
Tap the
select from
a list option
Tap the
SafeCase ID
Tap the
Done button
Scan the QR code printed
on your SafeCase
Confirmation message

PRIVORO.COMSECTION 2.07
TURN OFF BATTERY OPTIMIZATION
After pairing, you will be prompted to
turn o battery optimization for the
Privoro app, which will enable the app to
operate eectively in the background.
1. In the Battery Optimization prompt,
tap the Settings option.
2. On the Optimize battery usage
screen in the Settings app:
a. Tap the filter dropdown menu
(currently displaying “Apps not
optimized”) and then select All.
b. Scroll down or search to
find the Privoro app.
c. Once the Privoro app is displayed,
toggle the optimization switch
to the left (o) position.
Tap the
Settings
option
Toggle battery
optimization o
Select the
All option

PRIVORO.COMSECTION 2.08
Step 3: Insert the Galaxy into SafeCase
Insert your Galaxy into SafeCase using the following steps:
2. Slide the base tray open:
Gripping the sides of
the base tray with one
hand, slide the base tray
until it’s fully extended.
1. Unlock the base tray:
Use your finger to pull
the latch slide to the left
(looking at the back side),
unlocking the base tray.
3. Insert the Galaxy into
the tray: Align your
Galaxy’s USB-C port
over SafeCase’s USB-C
connector while tucking
the bottom of your
Galaxy into the base
tray and then rest your
phone onto the tray.
2
1
Unlock the base tray
Slide the base tray open
Insert the Galaxy into the tray

PRIVORO.COMSECTION 2.09
4. Push the base tray
closed: Push up from
the bottom of the base
tray until it clicks into
place. You can verify that
the base tray is closed
by inspecting the latch
slide, which should be
all the way in the right
position, with no red
visible on the latch.
Push the base
tray closed
Verify that the latch slide is locked into position

PRIVORO.COMSECTION 3.10
PROTECTED MODE:
FOR FULL PROTECTION
Protected mode is the default audio/video
surveillance protection mode. In this state:
• The audio masking and camera
blocking features are engaged.
• The corner indicator LEDs pulse
green every 10 seconds.
It is normal to hear a soft white noise coming
from SafeCase when in protected mode,
a result of the audio masking adapting
to the noise level in the environment
surrounding SafeCase/Galaxy. While in
protected mode, most phone features –
including apps, videos, emails, music and
text messages – can still be accessed.
MAINTAIN PROTECTED MODE
To maintain protected mode, simply
keep SafeCase powered on.
REVERT TO PROTECTED MODE
To change from unprotected mode (see:
next section) back to protected mode,
swipe right (with the phone facing you)
across the touch bar, toward the locked
icon. As the camera shutter closes, an
ascending audio tone will play and the corner
indicator LEDs will blink green five times.
UNPROTECTED MODE: FOR PHONE/VIDEO
CALLS AND AUDIO/IMAGE CAPTURE
Temporarily changing to unprotected
mode is necessary for capturing
images/audio and placing/receiving
phone/video calls. In this state:
• The audio masking and camera
blocking features are disengaged.
• The corner indicator LEDs pulse
red every three seconds.
Entering unprotected mode must take place
before capturing images/audio; otherwise,
the recorded photos, videos and audio will be
indecipherable. Similarly, entering unprotected
mode must take place before placing/
receiving a phone/video call; otherwise, the
other participant(s) in the call will not be
able to understand what you’re saying.
USE THE TOUCH BAR
To change to unprotected mode, swipe
left (with the phone facing you) across the
touch bar, toward the unlocked icon. As
the camera shutter opens, a descending
audio tone will play and the corner
indicator LEDs will blink red five times.
To change back to protected mode after
the call/capture, swipe right across the
touch bar, toward the locked icon.
SECTION 3
Managing audio/video surveillance protections
When SafeCase is powered on, audio/video surveillance protections
are automatically engaged; this is the default mode, known as protected
mode. In addition to protected mode, there are two additional modes:
unprotected mode (used when capturing images/audio and placing/
receiving phone/video calls) and audio passthrough mode (for using
your voice assistant or recording audio memos with video protections
still engaged).
Swipe left across the touch bar
Swipe right across the touch bar

PRIVORO.COMSECTION 3.11
AUDIO PASSTHROUGH MODE:
FOR BIXBY/GOOGLE ASSISTANT
AND AUDIO MEMOS
Temporarily changing to audio passthrough
mode allows you to leave camera/video
protections engaged while using Bixby/
Google Assistant (or another voice assistant)
or recording audio memos. In this state:
• The audio masking feature is
disengaged while the camera blocking
feature remains engaged.
• The corner indicator LEDs pulse
red every three seconds.
USE THE PUSH-TO-TALK BUTTON
To change to audio passthrough mode, press
and hold the push-to-talk button. When first
pressed, the corner indicator LEDs will blink
red five times and a confirmation tone will
play. After the tone, begin your voice action.
When using Bixby/Google Assistant,
for best results keep holding the
push-to-talk button until the voice
assistant has finished responding.
When you have completed your voice
action, release the button (and change
back to protected mode). The corner
indicator LEDs will blink green five times.
CHECKED-IN MODE:
FOR FULL PROTECTION WITHIN
A SENSITIVE LOCATION
If required by your organization, checked-
in mode applies to phone usage within
facilities where sensitive information is
shared. Checked-in mode eectively keeps
your SafeCase in protected mode while also
disabling access to both the camera shutter
and audio passthrough mode. In this state:
• The audio masking and camera
blocking features are engaged.
• The corner indicator LEDs pulse
blue every 10 seconds.
• The camera shutter is disabled.
• Audio passthrough mode is disabled.
• Adjusting LED brightness is disabled.
To check into a facility, double-
click the push-to-talk button.
Press and hold
the push-to-talk
button
Double-click the
push-to-talk
button

PRIVORO.COMSECTION 4.12
SECTION 4
Using the Privoro app
The Privoro app serves two critical functions: it provides a user interface
for SafeCase and it creates a communications channel between SafeCase
and the cloud. For SafeCase to maintain its cloud connection, the Privoro
app must be running in the background and Bluetooth must remain on.
From the home (My SafeCase) screen
of the app, you can quickly check your
connection status and battery level.
NAVIGATION GUIDE
My SafeCase Displays the current
SafeCase connection status
(between Galaxy/SafeCase
and cloud), battery charge
level and firmware version
Verification Provides an interface
for validating the audio
masking functionality
of your SafeCase
Help Provides tools and tips
to help you maximize
SafeCase features
Settings Displays your current
connection details and
cloud environment
VERIFY AUDIO MASKING
The Privoro app allows you
to verify audio masking
for each of your Galaxy’s
microphones. In the app,
tap the Verification icon.
If using masking verification
for the first time, you will
be prompted to allow
the app to access your
Galaxy’s microphones,
which is necessary for
verifying audio masking.
Tap the Allow option.
Tap the
icon for
Verification
Tap the
Allow
option
Current
SafeCase
battery level
Navigation
guide
PRIVORO APP’S
MY SAFECASE
SCREEN
Cloud
connection
status

PRIVORO.COMSECTION 4.13
In the Verification screen:
1. If not already selected, tap the option
for the microphone you’d like to test
(Top Mic or Bottom Mic), and then
tap the Start Recording button.
2. While recording:
a. You can monitor the shape of the audio
waveform captured on the screen.
In protected mode, the waveform
should maintain its general shape in
the presence of environmental noise,
signifying a constant audio masking
noise produced by SafeCase.
b. You can introduce noise into your
environment (by speaking or making
other sounds) to test the audio masking.
c. You can switch between protected
mode and unprotected mode
to highlight the dierences
between the two modes.
Select the microphone
to test and tap the
Start Recording button
Monitor
the audio
waveform

PRIVORO.COMSECTION 4.14
3. When finished recording, tap
the Stop Recording button.
4. Tap the playback icon to listen to the
recording. Audio captured while in
protected mode should be unintelligible
– only audio masking noise will be heard.
Tap the Stop
Recording
button
Tap the
playback icon

PRIVORO.COMSECTION 5.15
POWER ON/OFF
To power o SafeCase, press and hold the
power button for five seconds. After releasing
the button, the corner indicator and power
button LEDs will blink white five times; if in
unprotected mode, SafeCase will revert to
protected mode, closing the camera shutter.
Similarly, to power on SafeCase, press and
hold the power button for three seconds,
until the corner indicator LEDs and battery
status LED (and power button) blink white.
SafeCase can also be turned on by
connecting the device to a power source
using the included charging cable.
CHECK BAT TERY STATUS
There are two ways to check SafeCase battery
level: via the app or via the battery status LED.
VIA THE PRIVORO APP
You can check current charge level on the
My SafeCase screen of the Privoro app.
SECTION 5
Managing power
Check current
charge level
Press and hold
the power button
for five seconds

PRIVORO.COMSECTION 5.16
VIA SAFECASE
To check the current charge level via SafeCase,
press the power button. The battery status
LED (and power button) will illuminate to
show the current charge level. The color of
the battery status LED corresponds to the
percentage of charge that remains, from green
(high) to yellow (moderate) to red (low).
CHARGE
Included with SafeCase is
a charging cable (USB-A
to USB-C), allowing you
to simultaneously charge
your SafeCase and Galaxy.
In the first 30 seconds of
charging, the battery status
LED (and power button)
will pulse to indicate the
current charge level.
Color of battery
status LED
Charge
level
Green High
Yellow Medium
Red Low
Press the
power button
LED color corresponds to the
percentage of charge that remains
USB-A CABLE
USB-C CABLE
CHARGING CABLE
USB-A, USB-C,
5V/2A USB
POWER ADAPTER
(not included)
Connect SafeCase
to a power source

PRIVORO.COMSECTION 6.17
ADJUST LED BRIGHTNESS
To adjust the brightness of the corner indicator
LEDs and battery status LED, double-click
the power button to enter LED adjust mode,
and then press the power button one or
more times to cycle through the brightness
settings – high, low and o – until the desired
setting is reached. With each press of the
power button, the corner indicator LEDs
and battery status LED (and power button)
will illuminate to the current brightness
level and a single-beep audio tone will play.
After two seconds, a confirmation tone
will play and the brightness level will set.
SECTION 6
Adjusting settings
Double click the
power button and
then press to cycle

PRIVORO.COMSECTION 7.18
SECTION 7
Removing the Galaxy from SafeCase
To remove your Galaxy from SafeCase, use the following steps:
2. Slide the base tray open:
Grip the sides of the base
tray and slide it open.
If the Galaxy remains
in place, slide it all the
way down until it meets
the opened base tray.
1. Unlock the base tray:
Use your finger to pull
the latch slide to the left
(looking at the back side),
unlocking the base tray.
3. Remove the Galaxy from
the tray: Slightly lift the
Galaxy o the tray, then
gently pull the phone
(from the bottom half)
o the USB-C connector.
To insert your Galaxy
back into SafeCase,
use the same steps
taken during setup
(Section 2.08).
1
2
Unlock the base tray
Slide the base tray open
Remove the Galaxy from the tray