Proluxe Edge SE User manual

Operations Manual
Edge SE - 20”x25” Tortilla Warmer Grill
Model #: TW2025
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WWW.PROLUXE.COM
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Version: 51719

Congratulations on your selection of
the Edge SE Tortilla Warmer Grill.
Proluxe is a leading manufacturer of
food preparation and cooking
equipment designed for the most
demanding commercial kitchens.
Proluxe equipment is a result of the
highest quality engineering and
time-tested design.
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This manual includes installation,
operation, and maintenance
procedures for your new tortilla
warmer grill. Please read this
manual carefully and keep it with
your machine for proper operation
and lasting service.
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Electrical:
208V/50-60Hz/2800W/13.5 Amps
1 phase
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Also available; specify when ordering:
●Voltage: 208
●Amps: 13.5/14.2
●Watts: 2800
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Includes: 72” cord and 6-30P NEMA
approved plug.
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Shipping Weight:
88lbs. (39kg)
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I N T E R N A T I O N A L S Y M B O L S
Symboles internationaux
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Power Off
éteindre
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Power On
allumer
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Hot Surface
surface chaude
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Risk of Electrical Shock
Risque de choc électrique
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Protective Earth Terminal
Borne de terre de protection
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Caution - Warning
chaud - avertissement
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1

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S A F E T Y S U M M A R Y
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Warning
To reduce the risk of electrical shock, do not
remove or open cover. No user-serviceable
parts inside. Refer servicing to qualified
personnel.
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Avertissement
Pour réduire le risque de choc électrique, ne pas
retirer ou couvercle ouvert Aucune pièce
réparable par l’utillsateur, reportez-vous à du
personnel qualifié.
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Warning
In case of power cord damage, do not
attempt to repair or replace the power cord.
Please contact the manufacturer or the local
distributor.
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Avertissement
Pour une protection continue contre l’incendie
et de choc électrique, remplacer avec le même
type et calibre du fusible. Mis fusible
supplémentaire nominale max 3A, 120 Vac.
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Warning
For continued protection against fire and
electric shock, replace with the same type
and rating fuse. Listed Supplemental Fuse
rated max 3A, 120Vac.
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
Avertissement
Pour une protection continue contre l’incendie
et de choc électrique, remplacer avec le même
type et calibre du fusible. Mis fusible
supplémentaire nominale max 3A, 120 Vac.
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Caution Hot
Avoid touching hot surfaces while operating
the machine.
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Attention à chaud
Évitez de toucher les surfaces chaudes lorsque
vous utilisez la machine.
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Caution
When servicing or cleaning the machine,
make sure that the power cord is removed
from the wall socket.
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During normal operation, the base of the
machine must be installed or placed above
the wall socket.
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Avertissement
Lors de l'entretien ou du nettoyage de la
machine, assurez-vous que le cordon
d'alimentation est débranché de la prise murale.
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2

G E T T I N G S T A R T E D
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Please read carefully before attempting to
use this appliance. DO NOT touch hot
surfaces.
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1. Carefully unpack and clean platen
with mild soap and wipe clean with
water.
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2. Place in a location where it will be
used allowing for clearances per the
dimensions.
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3. Plug into a proper 208V wall outlet. If
other appliances are connected to
the same circuit make sure the total
load does not exceed maximum
the ampacity of the circuit.
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4. Press the power button, the green
light above will illuminate when
powered on. Preheat time will be
approximately 30-40 minutes.
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F I R S T T I M E S E A S O N I N G T H E
G R I L L S U R F A C E
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Guidelines for seasoning cooking surfaces or
perform the following:
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1. Bring the grill to 300°F (148°C) and
leave it on while performing the next
three steps.
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2. Brush the cooking surfaces with a
release agent. If using an aerosol
agent, first apply into a cup and then
brush onto cooking surface.
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3. Let sit for 20 minutes.
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4. Wipe the cooking surface clean, using
a warm damp cloth.
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DO NOT submerge in water or allow water
to spill into the electrical housing. As this will
void the warranty and damage the unit.
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P R E V E N T A T I V E 
M A I N T E N A N C E 
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Proluxe machines are relatively maintenance
free. For a long lifespan, the following
preventative maintenance should be
followed:
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Daily Care
Use only cleaners that are safe for aluminum.
DO NOT use caustic cleaners,
ice or cold water to clean the grill. Turn grill
down during idle periods to prevent carbon
buildup.
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1. Turn power off and unplug, allow grill
to cool before cleaning.
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2. Remove particles by using a spatula
with rounded corners.
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3. The platen should only be cleaned
with mild soap and warm water then
wiped off with a clean, soft cloth or
soft sponge.
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4. Wipe exterior surfaces daily with
mild soap and warm water.
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DO NOT use ice or cold water to cool the
unit down. This can cause the machine to
warp.
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3

Carbon Cleaning:
When carbon buildup occurs, use a carbon
removal agent that is safe for aluminum,
follow the instructions provided with the
product. When this process is complete, you
must re-season your grill.
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Service Problems
Contact our factory at [phone] (U.S.
only) or approved service agency. When
contacting the factory for information, parts
or service instructions, please provide the
serial number of the machine be provided.
This number can be found on the serial plate
located on the rear of the machine.
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4

5

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6

Edge SE Part List - Model #: TW2025
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7
ITEM #
DESCRIPTION
PART #
QTY.
1
PLATEN, HEATER, 220 VOLTS, 20 x 25
110108625
1
3
SCREW, PAN HEAD PHILLIPS 6-32 X 1/4
SP63214
1
5
WASHER, SAE #6
WSAE6
1
7
SHROUD 20 x 25
110108641
1
8
INSULATION, FIBERGLASS 15 x20
MPSP254
2
9
SCREW, PAN HEAD PHILLIPS 10-24 X 1/4 SST
SP102414S
18
10
BURN GUARD ASSEMBLY, TW2025E
110108610
1
11
LEG, APPLIANCE, 4"
AE601653
4
12
RELIEF STRAIN
3231
1
13
POWER CORD
110969176
1
14
HOUSING, TW1520
11082322
1
15
SCREW, PAN HEAD PHILLIPS 8-32 X 3/8 SST
SP83238S
4
16
LIGHT PILOT 250~AC (GREEN)
11016938818G
1
17
THERMOSTAT CONTROLLER ASSEMBLY 570°
11051452
1
18
SCREW, PAN HEAD PHILLIPS 8-32 X 3/4 SST
SP83234S
1
19
WASHER, SAE #8
WSAE8
4
20
WASHER, #8 INTERNAL TOOTH LOCK
WLIT8
2
21
NUT, HEX 8-32
NH832
4
22
MANUAL TW2025
MTW2025
1
23
NUT, CONDUIT 1/2"
NC12
1
24
TERMINAL BLOCK #3, DOUBLE
6013
1
25
MARKER STRIP #3, DOUBLE
MS6013
1
26
SCREW, PAN HEAD 8-32X5/8 SST
SP83258S
2

Warranty & Return Policy
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Proluxe warrants all products manufactured
by it against defects in workmanship or
materials from the date of purchase for a
period of 1 year on parts and labor. This
warranty applies to only equipment
purchased and used in the United States.
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Warranty period shall begin when equipment
ships. Warranty travel will only be covered
for 60 miles.
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ALL WARRANTY SERVICE CALLS MUST BE
APPROVED BY PROLUXE. IF THIS
PROCEDURE IS NOT FOLLOWED,
WARRANTY SERVICE WILL NOT BE
COVERED. WARRANTY SERVICE WILL BE
PAID ON STRAIGHT TIME, OVERTIME
WILL NOT BE COVERED.
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Service Calls
Contact our factory to obtain warranty
service. Proluxe must issue a return
authorization number, and call tag, or find
the name and location of a Factory
Authorized Service Center nearest you.
When calling for service, please furnish the
model number, serial number, and a
description of the problem.
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E X C L U S I O N S
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The warranties provided by Proluxe DO
NOT apply to the following:
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●Damage due to misuse, abuse,
alteration, or accident.
●Improper or unauthorized repairs.
●Submerged in water.
●Damaged in shipment.
●Equipment exported to foreign
countries.
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Special Order Equipment and
Accessories
Cannot be canceled and are not returnable
unless defective within the terms of this
warranty.
In no event shall Proluxe be liable for
consequential damages arising out of the
failure of any of its products if operated
improperly or caused by normal wear or
damaged by operator abuse.
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Limited Lifetime Warranty on
Heating Elements
If replacement is needed, Proluxe will send
the new part at no charge but labor will not
be covered unless the unit is still under the 1
year manufacturer warranty.
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R E T U R N E D M E R C H A N D I S E
P O L I C Y
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Should it become necessary to return any of
the company’s products, the following
instructions must be adhered to: First,
contact our customer service department for
approval and a return authorization number.
Please have the serial number of your item
available at that time. All merchandise must
be shipped freight prepaid by customer or
service agency. Subject to the inspection of
the product by the company, a restocking
charge of 20% of the Net purchased price
paid to Proluxe will be assessed.
8

Merchandise may not be returned for credit
without prior written approval of Proluxe.
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Collect shipments will not be accepted. No
returns after 60 days of original shipment
date on machines. Purchased parts may not
be returned after 30 days. If upon inspection
by Proluxe or its authorized agent it is
determined the equipment has not been used
in an appropriate manner, has been modified,
or has not been properly maintained, or has
been subject to misuse, misapplication,
neglect, abuse, accident, unauthorized
modification, damage during transit, delivery,
fire, flood, act or war, riot or act of God, then
this warranty shall be deemed null and void.
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T E R M S & C O N D I T I O N S
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1. Price List prices are suggested retail prices
and are shown in U.S. Dollars.
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2. Terms of Payment: 1% 10 days, NET 30
days.
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3. New Accounts: Satisfactory credit
information must be provided before open
account status can be extended.
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Unless agreed otherwise, all shipments will
be made C.O.D., Cash in advance.
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4. Pricing: Prices, specifications, model
numbers, capacities and accessories are
subject to change without notice.
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5. Freight/Routing: Method of shipment will
be determined by Proluxe unless otherwise
advised by purchaser.
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6. Damaged Claims: All merchandise shipped
at purchaser’s risk. Inspection must be made
by purchaser at time goods are received. If
goods are damaged, the PURCHASER shall
request that the agent of the transportation
company make a written notation on the
proper shipping documents immediately and
then file a claim for damages.
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Note  : Goods damaged in shipping are
non-returnable.
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7. Returns: Machines may not be returned
after 60 days. Purchased parts may not be
returned after 30 days. A restocking fee of
20% will be assessed on non-warranty
returns.
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8. Taxes: Prices indicated herein DO NOT
include State, Federal, Local or foreign taxes
or duties, nor do they include fees, permits,
insurance or other levies, all of which are the
responsibility of the purchaser.
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9. All orders are subject to acceptance by
Proluxe.
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10. Possession of this price list shall not be
considered an offer to sell
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9