Proluxe SL1577PHC User manual

formerly DOUGHPRO. New Name. Same Quality. Superior Service.
proluxe.com
Operations Manual
Model: SL1577PHC
Split Lid Grill
REV 7

Operation Instructions
Please read carefully before attempting to use this appliance.
Step 1. Carefully unpack and clean grill plates with mild soap then sponge clean
with cold water.
Step. 2. Place in location where it will be used allowing for clearances per the
dimensions indicated.
WARNING! Allow 2” minimum clearance between adjacent equipment and/or
wall areas.
Do not touch hot surfaces.
Step 3. Plug into proper 3 prong wall outlet. If other appliances are connected
to the same circuit make sure the total load does not exceed maximum
ampacity of the circuit. Electrical information is as follows:
120V/60Hz/1 phase/2200W/18.3 Amps
208V/60Hz/1 phase/2800W/13.5 Amps
220V/60Hz/1 phase/2200W/10.0 Amps
Step 4: Warm-up
Energize by turning on the power switch which will illuminate when turned
on. The display flashes and shows left preset timer during warm-up. Pre-
heat temperature time will be 40-50 minutes. When the set point is
reached, the display stops flashing and beeps 3 times.
Step 4: Operation
Simply place product on either side of the grill, close lid and press the
desired pre-set time cycle 10 or 20 seconds. After the time cycle is
finished press it again to reset the time cycle.
Cleaning Instructions
NOTE! Always turn off power and allow to cool down before attempting to clean.
Never submerge grill in water or other liquid nor use mineral spirits
or other flammable material to clean this appliance.
!Never use ice to cool down grill, warranty will be void!
Clean stainless steel and griddle surfaces with soap and water using a
soft, clean cloth periodically as required, but at least once daily. Never
use harsh abrasives. Use only non-abrasive scouring pads when required.

Clean Cycle
275°F is the factory default temp for the CLEAN cycle. To change the CLEAN cycle temp, simultaneously
hold down the TEMP and CLEAN buttons for 15 seconds. The current temp setting will display on the
right digital display only. Using the up or down arrows to adjust to the desired temp.
To start a clean cycle, push CLEAN button once so the CLEAN LED light is turned on. All preset LED’s are
turned off, and the temperature set point is changed to the clean set point of 275°F. This also initiates
the cool down to clean set point condition as well the display starts flashing until the clean set point is
reached.
To stop the clean cycle, simply press the CLEAN button once to deactivate the clean cycle. The CLEAN
LED is turned off, the preset LED’s are restored, the temperature set point is changed to the main set
point. Again, the warm-up condition is initiated and the display flashes until the cook set point is
reached.

SL1577 Operating Instructions:
1. Press desired time to start the time cycle. After the cycle is finished, press it again to
reset the time cycle
HOW TO IND TEMPERATURE
1. To find the temperature of the UPPER PLATENS:
Press the TEMPERATURE button and the ARROW UP button at the same time.
2. To find the temperature of the LOWER PLATENS:
Press the TEMPERATURE button and the ARROW DOWN button at the same time
*
* 275° is the factory default temp for the CLEAN cycle. To change the CLEAN cycle temp,
simultaneously hold down the TEMP and CLEAN buttons for 15 seconds. The current temp setting will
display on the right digital display only. Using the up or down arrows to adjust to the desired temp.

Instruction’s for Adjusting the Temperature
PRESS and hold the TEMP and
ARROW up
buttons simultaneously for 15
seconds.
The current temperature setting
will display on the right
digital display only.
Using the ARROW buttons, you
may now adjust the temperature
to your
desired setting.
Once you have set your desired
temperature simply push
the TEMP button. The digital
displays will now read the
preset times.
Instruction’s for Adjusting the Set-Time
Press the TEMP button first and then the
desired timer button and continue to hold
both for 5 seconds.
The digital displays will now read their preset
times as shown here. Each side is capable of
having up to 4 different settings, making a total
of 8 set-times.
Now using the ARROW buttons you
can set your desired time.
Once you have set the desired time simply press the
TEMP button, the unit will display the new set-time.
*IMPORTANT NOTE: When adjusting the time settings, The RIGHT SIDE time buttons
control the left side, so the same time you set on the right will automatically be set to
the left side accordingly. If you desire an additional set of times you can adjust the left
side AFTER you have adjusted the right side without effecting the right side settings.

DOUGHPRO
SL1577 Split Lid Grill Trouble Shooting Guide
Symptom Probable Cause Action to be Taken Parts List Ref. #
Power Button on Control face is
depressed but doesn’t turn on.
Power Cord is not plugged in.
Plug power cord into wall 's
receptacle and depress power
button on controller
___
Circuit Breaker is tripped off in the
site's breaker box
Reset circuit breaker that the Grill is
plugged into. Depress Power Button
to turn on.
___
Transformer has taken a electrical
surge and is damaged
Replace Transformer 18
Check voltage on the secondary side
of the Transformer. If you read
12VDC then you are receiving voltage
to the Controller.
Replace Controller. Controller
should be on once the power button
is depressed.
A8
Possibly blown Fuse Check fuse and repace if necessary # 98
Digital Controller's LED's are
scrambled or randomly irratic
Possibly a componet on the Digital
Controller is damaged
Replace the Digital Controller. # A8
Possibly control needs to reset
While unit is on (controller lit up)
Unplug unit, wait for 1 min. then
plug machine on and depress power
button.
___
Digital Controller is constantly
Beeping No heat on either on left
right Upper, or Lower Platen.
Depress Temp. While depressing
Temp., depress either up or down
arrow to locate error
message,"PROB" (zone 1, Lower
Platen, zone 2 Left Upper Platen,
zone 3, right Upper Platen.) . If
occurred when depressing the up
arrow indicates either the left or
right Upper Platen has the open
sensor or probe. same goes for the
down arrow indicating Lower Platen.
Sensor in one of two zones lost it's
continuity. Depress Temp. While
depressing Temp., depress either up
or down arrow to locate error
message,"PROB" (zone 1, Lower
Platen, zone 2 Left Upper Platen,
zone 3, right Upper Platen.) . If
occurred when depressing the up
arrow indicates either the left or right
Upper Platen has the open sensor or
probe. same goes for the down
arrow indicating Lower Platen
Disconnect prob and check for
continuity (by using Ohm Meter) and
replace. Do not cut and splice new
sensor. Install new 2000 ohm RTD
sensor to under side of Heat Platen
and reconnect to Controller. Upper
left and right sensor for replacement
on upper platens, Lower Platen
sensor for replacement for Lower
Platen.
# 22
# 46
Digital Controller is beeper chirping
and is over heating.
The Mechanical Relay on the
switched side is not opening to
regulate temperture. Same as above,
hold Temp button then depress
either the down or up arrow (zone 1,
Lower Platen, zone 2 Left Upper
Platen, zone 3, right Upper Platen.)
which ever zone is the problem, you
will see RLY indicating the damage (in
closed position) .
Replace the Mechanical Relay. #15
One of the three Heater Platens not
close to set point.
The offset function in the Controller's
setting needs to be adjusted to
achieve proper shade of toast.
Call Doughpro [phone] for
instructions. This information must
not to be given to operators of the
SL1577. They may get confused and
cause further temperature
discrepancies.
____
Beeper not functioning Beeper has failing. Replace Controller board # A8

DOUGHPRO
SL1577 Split Lid Grill Trouble Shooting Guide
Symptom Probable Cause Action to be Taken Parts List Ref. #
Either Heater Platen is not Heating
but the Digital Controller is on and
appears to be functioning.
If the Mechanical Relay (s) on the coil
side are receiving 12vdc indicates the
Controller is functioning properly. On
the switching side of the relay, is the
rated voltage for the Model(120,208,
or 220~AC) going to the heater in
question? If there is no voltage on
the to the switching side of the relay
to the heaters, the Relay is not
working properly
Replace Mechanical Relay. # 15
Heater Platen overheating
The mechanical Relay may be stuck in
the closed position (zone 1, Lower
Platen #1 labeled on this relay, zone
2, left upper and zone 3, right upper).
Replace Mechanical Relay. # 15
If you are receiving 12vdc on the coil
of the relay, the Controller is properly
functioning thus maybe you have a
break in the wire to the heater (s) or
the Heater Platen lost it's continuity
One of the Heater's embedded into
to the Heated Aluminum Platen may
have lost Continuity. With use of a
Ohm Meter a condinuity check must
check at the cold pins of the heater
(where the heater wire is brazed at
the cold pin. This will eliminate any
other failue before the the heater
element validating the loss off
condinuity at the source (Heater
Element). If so, either the Upper left
(zone 2), right (zone 3) or Lower,
#15
Either Upper Heater not coming
down parallel to the Lower Heater
Platen.
Parallel Lever not attached either in
the rear out on the Upper Heater
Platen. Check to see if Parallel leveler
is connected on both sides. The
retaining clip attached to pin may
have come off.
Reconnect the pin and the retaining
E-Clip.
# 25
Upper Platen falling down or lost It's
retension .
Possibly the Springs (2, one for each
Upper Heater Platen has lost some
retension.
Remove rear panel and adjust the
retaining collars on shaft by winding
spring tighter. There are mutlple set
screws that need to be loosened in
order to wind the spring tighter.
Once achieving proper tension be
sure to tighten all set screws so that
tension isn't lost again.
___
If one heating zone is not reaching
setpoint and another heater is
overheating
Sensors maybe crossed
Make sure each sensor is connected
to it's prospective postion on the
terminal block which in turn to the
Controller.
___

A1P
59
48
52
A2P.1
3
3
51
46 2
62
A1P.4
A1P.11
A2P.3
A2P.4
3
A2P.2
A2P.2
70
71
61
59
48 48
1
59
4
12/18/14
A1P.12
A1P.3
A2P
EXPSL1577PHC RA 121014
PAGE 1 OF 3

EXPSL1577PHC RA 121014
PAGE 2 OF 3
43 21
20
50
19
21
25
18
16
22
9
30
24
A3P.5
21
A3P.2
17
29
A4P.5
23
31
16
21
16
21
50
16
30
21 20
43
26
28
27
32
615
29
5
30
30
34
33
23
25
33
A4P.3
19
A4P.2
34
9
A4P.4
A3P.4
A3P.3
A3P
A4P

C
D
EXPSL1577PHC RA 121014
PAGE 3 OF 3
11
11
A5P.3
55
35
55
A4P
20
54
A5P.1
55
40 A6P.3
A6P.1
40
66
10
66
42
39
38
A6P.2
54
60
55
47
41
72
41
A5P.2
20
36
A8.1
47
A8.2
38
A7.5 A7.3
12
A7.2
66
53
55
44
53
49
13
A3P
56
57
65
8
68 67
68
63 58
14
64
63
A7.6
55
11
68 67
42
69
A7.4
55
37
45
A7.1
55
39
A7
A8
A5P
A6P

SL1577PHC
MODEL
SL1577PHC
220 V
1 LOWER WRAP AROUND SHROUD ASSEMBLY 110115501 1
2 GREEN INSULATION WASHER C4401 2
3 NUT, HEX 3/8-16 NH3816 4
4 STRAIN FELIEF 1106546468 1
5 SCREW, SET 3/8-16 X 1 SST38161 2
6 SCREW, SET 3/8-16 X 1/2 SST381612 2
7 FUSE HOLDER 1 AMP MPPF708 1
8 FUSE BUSS 1 AMP MPPF701R 1
9 PIN, BACK STOP 110115543 2
10 RELAY 110942520 3
11 SCREW, PAN HEAD PHILLIPS 8-32 x 3/8 STAINLESS STEEL SP83238S 7
12 4 STAGE TERMINAL BLOCK DOUBLE 6014 1
13 TRANSFORMER 11096975 1
14 4 STAGE TERMINAL BLOCK SINGLE 6994 1
15 GROMMET 5/16 x 1/2 110115554 2
16 E-CLIP, RETAINING RING LCC3478 4
17 CLEVIS ASSEMBLY LEFT HAND 110115503 1
18 HANDLE LEFT ASSEMBLY 110115522 1
19 SCREW, SOCKET HEAD 5/16-18 X 3/4 SSH5161834 6
20 WASHER, SPLIT LOCK 5/16 WL516 10
21 BUSHING TEFLON 1 LONG 110115541 6
22 CLEVIS ASSEMBLY RIGHT HAND 110115504 1
23 FLANGED BUSHING TEFLON 1/2 LONG 110115563 2
24 HANDLE RIGHT ASSEMBLY 110115521 1
25 HANDLE GRIP 110901168 2
26 TUBING PAD 110115531 2
27 SPRING, DETENT 1-1/2 LONG 110115555 2
28 PLUNGER ASSEMBLY 110115544 2
29 HANDLE SPRING ADJUSTING COLLAR 110115528 2
30 SCREW, SET KNURLED CUP POINT 5/16-18 X 3/8 SST5161838KN 12
31 COUNTER BALANCE SPRING RIGHT HAND 1101023154R 1
32 COUNTER BALANCE SPRING LEFT HAND 1101023154L 1
33 COLLAR HOLDER 110115530 2
34 BUSHING, TEFLON , 3/4" ID x .875 OD x 3/4" LONG 110113441 2
35 GREASE TRAY 110115505 1
36 NUT, HEX 6-32 NH632 12
37 TOP LINK 110115508 2
38 WIRE HARNESS 1101101050 1
39 UPPER LEVELING BRACKET 110115510 2
40 UPPERLEVELING SHIM 110115557 2
41 PIN PIVOT FRONT 11017088865 2
42 BOLT, HEX 5/16-18 X 1 STAINLESS STEEL BH516181S 4
43 WASHER, CUT 5/16 WC516 6
44 BACK COVER 110115562 1
45 POWER CORD 240 VOLTS 110969175 1
46 SHIM, LOWER PLATEN 11060420 1
47 PIN PIVOT BACK 11017088866 2
48 WASHER, SPLIT LOCK 3/8 WL38 4
49 TRANSFORMER INSULATION 1101159180 1
50 SHIM, CLEVIS 11060421 2
51 BOLT, HEX 1/4-20 X 1 BH14201 2
52 NUT, SERRATED FLANGED HEX, 1/4-20 NH1420 2
53 SCREW, PAN HEAD PHILLIPS 8-32 X 1-1/2 STAINLESS STEEL SP832112S 2
54 WASHER, INTERNAL TOOTH LOCK 5/16 WLIT516 4
55 RETAINING RING 11017088867 8
56 MARKER STRIP, #4 SINGLE MS6994 1
57 MARKER STRIP, #4 DOUBLE MS6014 1
ITEM # DESCRIPTION QTY.
BOM1577PHC RA 121614

SL1577PHC
MODEL
SL1577PHC
220 V
ITEM # DESCRIPTION QTY.
58 SCREW, PAN HEAD PHILLIPS 2-56 X 1/4 SP25614 1
59 WASHER, SAE 3/8 WSAE38 4
60 WASHER, INTERNAL TOOTH LOCK #6 WLIT6 12
61 WASHER, SAE 1/4 WSAE14 2
62 WASHER, SPLIT LOCK 1/4 WL14 2
63 SCREW, PAN HEAD PHILLIPS 6-32 X 3/8 SP63238 8
64 SCREW, PAN HEAD PHILLIPS 6-32 X 5/8 SP63258 4
65 SCREW, PAN HEAD PHILLIPS 8-32 X 1 SP8321 1
66 NUT, HEX 8-32 NH832 3
67 WASHER, SAE #8 WSAE8 4
68 WASHER, INTERNAL TOOTH LOCK #8 WLIT8 3
69 MOUNTING BRACKET ASSEMBLY 110115559 1
70 COVER, HEATER ELEMENT 110115564 1
71 SCREW, PAN HEAD PHILLIPS 6-32 X .250 STAINLESS STEEL SP63214ST 2
72 SCRAPER, PANINI 110115580 1
73 MANUAL SL1577PHC MSL1577PHC 1
A1P LOWER PLATEN PANINI WITH WIRING 1101155308P 1
A1P.1 WIRE, TGGT 14 GA 110069 1.083 FT
A1P.2 WIRE, TFE 14 GA GREEN WTFE14G 1.667 FT
A1P.3 SCREW, PAN HD 6-32 x 1/4, NICKEL PLATE SP63214 1
A1P.4 WASHER, SAE #6 WSAE6 1
A1P.5 TERMINAL, RING #6, 14-16 GA, NICKEL PLATE 1601HT 1
A1P.6 TFE SHRINK TUBING 7 AGW, 2X1 SHRINK 110131 .167 FT
A1P.7 TFE NON SHRINK TUBING 110133 .5 FT
A1P.8 TERMINAL, RING #8 14-16 GA 1604 2
A1P.9 TERMINAL, FEMALE MOLEX MPSQ100 1
A1P.10 LOWER PLATEN PANINI, MACHINED 1101155132220 1
A1P.11 RTD SENSOR, 2K OHM 1108881102 1
A1P.12 SCREW, SET 5/16-18 X 1/2 SST5161812 1
A2P LOWER PLATEN PANINI ASSEMBLY 1101155317P 1
A1P LOWER PLATEN PANINI WITH WIRING 1101155308P 1
A2P.1 SCREW, SET 3/8-16 X 1-3/4 CUP SST3816134 4
A2P.2 GREEN INSULATION WASHER C4401 8
A2P.3 INSULATION, LOWER PLATEN 110115542 1
A2P.4 COVER LOWER PLATEN ASSEMBLY 110115506 1
A3P UPPER PLATEN PANINI LEFT HAND WITH WIRING 1101155302L 1
A3P.1 UPPER PLATEN PANINI LEFT SIDE, MACHINED 110115575L220 1
A3P.2 RTD SENSOR, 2K OHM 1108881101 1
A3P.3 SCREW, SET 3/8-16 X 1/2 CUP SST381612 1
A3P.4 SCREW, PAN HD 6-32 x 1/4, NICKEL PLATE SP63214 1
A3P.5 WASHER, SAE #6 WSAE6 1
A3P.6 WIRE, TFE 14 GA GREEN WTFE14G 7.667 FT
A3P.7 WIRE, TGGT 14 GA 110069 7.667 FT
A3P.8 TFE SHRINK TUBING 7 AGW, 2X1 SHRINK 110131 .333 FT
A3P.9 TFE NON SHRINK TUBING 110133 2.5 FT
A3P.10 TERMINAL, RING #6, 14-16 GA, NICKEL PLATE 1601HT 1
A3P.11 TERMINAL, RING #8 14-16 GA 1604 2
A3P.12 TERMINAL, FEMALE MOLEX MPSQ100 1
A4P UPPER PLATEN PANINI RIGHT HAND WITH WIRING 1101155305R 1
A4P.1 UPPER PLATEN PANINI RIGHT SIDE, MACHINED 110115575R220 1
A4P.2 RTD SENSOR, 2K OHM 1108881101 1
A4P.3 SCREW, SET 3/8-16 X 1/2 CUP SST381612 1
A4P.4 SCREW, PAN HD 6-32 x 1/4, NICKEL PLATE SP63214 1
A4P.5 WASHER, SAE #6 WSAE6 1
BOM1577PHC RA 121614

SL1577PHC
MODEL
SL1577PHC
220 V
ITEM # DESCRIPTION QTY.
A4P.6 WIRE, TFE 14 GA GREEN WTFE14G 7.667 FT
A4P.7 WIRE, TGGT 14 GA 110069 7.667 FT
A4P.8 TFE SHRINK TUBING 7 AGW, 2X1 SHRINK 110131 .333 FT
A4P.9 TFE NON SHRINK TUBING 110133 2.5 FT
A4P.10 TERMINAL, RING #6, 14-16 GA, NICKEL PLATE 1601HT 1
A4P.11 TERMINAL, RING #8 14-16 GA 1604 2
A4P.12 TERMINAL, FEMALE MOLEX MPSQ100 1
A5P UPPER PLATEN PANINI LEFT HAND ASSEMBLY 1101155311L 1
A3P UPPER PLATEN PANINI LEFT HAND WITH WIRING 1101155302L 1
A5P.1 SHROUD, LEFT ASSEMBLY 11016546454 1
A5P.2 SCREW, PAN HEAD SLOTED 10-24 X 3/8 STAINLESS STEEL SPS102438S 6
A5P.3 INSULATION UPPER PLATEN LEFT HAND 110888251L 1
A6P UPPER PLATEN PANINI RIGH HAND ASSEMBLY 1101155314R 1
A4P UPPER PLATEN PANINI RIGHT HAND WITH WIRING 1101155305R 1
A6P.1 SHROUD, RIGHT ASSEMBLY 11016546455 1
A6P.2 SCREW, PAN HEAD SLOTED 10-24 X 3/8 STAINLESS STEEL SPS102438S 6
A6P.3 INSULATION UPPER PLATEN RIGHT HAND 110888251R 1
A7 KITTED, CONTROLLER TEMPERATURE, WITH INSTRUCTIONS 110591052K 1
A7.1 SPACER, NYLON 1/4 x .141 x 9/32 11090109 6
A7.2 WASHER, #6 INTERNAL TOOTH LOCK WLIT6 6
A7.3 NUT, HEX 6-32 NH632 6
A7.4 WASHER, STEEL .311 OD x .150 ID x .020 THICK 311150019 6
A7.5 DIGITAL CONTROL, 3 ZONE 110591052 1
A7.6 GASKET, PUSH BUTTON CONTROLLER SL 11017088803 4
A8 KITTED, CONTROLLER TEMPERATURE. ASSEMBLY 11059152K 1
A7 KITTED, CONTROLLER TEMPERATURE, WITH INSTRUCTIONS 110591052K 1
A8.1 INSTRUMENT HOUSING ASSEMBLY 110115511 1
A8.2 OVERLAY, DIGITAL CONTROLLER ODSL1577PH 1
BOM1577PHC RA 121614

ZONE 3ZONE 2
PRIMARY
120~AC
6
SECONDARY
12
12~AC
7
1
2
3
4
AC IN
BLACK (BROWN) 12GA
WHITE (BLUE) 12GA
GND
RTD1
RTD2
RTD3
COMMON
SSR 3
BLACK 14GA
BLACK 16GA
WHITE 18GA
RED 18g
BLUE 18g
GREY 18g
YELLOW 18g
ORANGE 18g
ORANGE 18g
LOWER PLATEN
UPPER PLATEN
LEFT UPPER PLATEN RIGHT
BROWN 18g
RTD1
ORANGE 18g
BLACK 18g GREEN 18g
WHITE 18g
ZONE 1
25 1
PRIMARY
220~AC
6
SECONDARY
8
12~AC
7
BLACK 18g
WHITE 18g
25 1
RED 18g
BLUE 18g
FUSE 1 AMP
GREEN / YELLOW 12GA
WHT HIGH TEMP 14GA
REGULATING
THERMOSTAT REGULATING
THERMOSTAT
REGULATING
THERMOSTAT
450W 450W
1300W
18GA
18GA
GREEN / YELLOW 16GA GREEN / YELLOW 16GA
GREEN / YELLOW 16GA
WHT HIGH TEMP 14GA WHT HIGH TEMP 14GA
WHT HIGH TEMP 14GA
BLACK 18GA
JUMPER
JUMPER
WHT HIGH TEMP 14GA WHT HIGH TEMP 14GA
VAC: 120 (220)
AMPS: 18.3 (10.0)
WATTS: 2200 SL1577 WIRE DIAGRAM
SL1577P
SSR 2
BLACK 16GA
ORANGE 18g
SSR 1
ORANGE 18g
RTD2
RTD3
WDSL1577 RJ 083117
1
2
3
4
1
2
3
4
8

PLEASE READ CAREFULLY BEFORE ATTEMPTING TO USE
THIS APPLIANCE.
LIMITED MACHINE WARRANTY
Proluxe warrants the SL1577, from manufacturing defects in workmanship and material sold within
the domestic United States.
WHAT IS COVERED
One year warranty for parts and labor.
HOW LONG DOES THE COVERAGE LAST
We will repair or replace the defective SL1577 on normal warranty one year parts and labor. The
heating elements on the upper and lower platen only; will be replaced by next day air service;
under the normal one year warranty. Such repair or replacement will be at the expense of Proluxe
on under the normal one year warranty.
WHAT WE WILL DO
Contact our Factory to obtain warranty service. Proluxe must issue a return authorization
number, and call tag, or find the name and location of a Factory Authorized Service Center
nearest you. When calling for service, please furnish the model number, serial number, and a
description of the problem.
HOW TO GET SERVICE
THE WARRANTIES PROVIDED BY PROLUXE DO NOT APPLY IN THE FOLLOWING INSTANCES:
WHAT THIS WARRANTY DOES NOT COVER
• Damage due to misuse, abuse, alteration, or accident.
• Improper or unauthorized repairs.
• Submerged in water.
• Dropped.
• Damage in shipment.
• Equipment exported to foreign countries.

Warranty & Return Policy
Proluxe warrants all products manufactured by it against defects in workmanship or materials from the date of purchase for a period of
(1) year on parts and labor. This warranty applies to only equipment purchased and used in the United States. Warranty period
shall begin when equipment ships. Warranty travel shall only be covered for 60 miles. Limited lifetime warranty on heating
elements.
ALL WARRANTY SERVICE CALLS MUST BE APPROVED BY PROLUXE. IF THIS PROCEDURE IS NOT FOLLOWED,
WARRANTY SERVICE WILL NOT BE COVERED. WARRANTY SERVICE WILL BE PAID ON STRAIGHT TIME, OVERTIME WILL
NOT BE COVERED.
Exclusions:
1. WOOD / GAS FIRED OVENS: PROLUXE warranty applies to the main body of the oven being steel / refractory and insulation shall
be free from defects in materials and workmanship for a period of four years from the date of purchase. The gas equipment shall be
free from defects in materials and workmanship for a period of one (1) year
from the date of purchase. Lifetime warranty against cracks on oven floor.
2. Air compressors are excluded from this warranty, but PROLUXE may act as a warranty expeditor in certain instances regarding
these compressors. The air compressor manufacturer provides a limited warranty
and a copy of this warranty is furnished with all compressors sold by PROLUXE. For prompt handling of compressor warranty claims
the instructions of the compressor manufacturer must be adhered to.
3. Equipment built to special order as well as accessories cannot be canceled and are not returnable unless defective within the
terms of this warranty.
4. In no event shall PROLUXE be liable for consequential damages arising out of the failure of any of its products if operated
improperly, altered or caused by normal wear or damage by operator abuse.
5. BC2325 pedestal warranty disclaimer: Pedestals shall only be covered under warranty if they have been cleaned using the factory
approved cleaning method. Cracked or damaged pedestals must be inspected by the factory before warranty is authorized.
6. Limited lifetime warranty on heating elements: If replacement is needed, Proluxe will send the new part at no charge but labor will
not be covered unless the unit is still under the 1 year manufacture warranty.
Returned Merchandise Policy:
Should it become necessary to return any of the company’s products, the following instructions must be adhered to: First,
contact our customer service department for approval and a return authorization number. Please have the serial number
of your item available at that time. All merchandise must be shipped freight prepaid by customer or service agency.
Subject to the inspection of the product by the company, a restocking charge of 20% of the Net purchased price paid to
PROLUXE will be assessed. Merchandise may not be returned for credit without prior written approval of PROLUXE. Collect shipments
will not be accepted. No returns after 60 days of original shipment date on machines. Purchased parts may not be returned after 30
days.
If upon inspection by PROLUXE or its authorized agent it is determined the equipment has not been used in an appropriate manner,
has been modified, or has not been properly maintained, or has been subject to misuse,
misapplication, neglect, abuse, accident, unauthorized modification, damage during transit, delivery, fire, flood, act or war,
riot or act of God, then this warranty shall be deemed null and void.
Terms & Conditions:
1. Prices indicated in the PRICE LIST are suggested retail prices and are shown in U.S. DOLLARS.
2. Terms of Payment: 1% 10 days, NET 30 days.
3. NEW ACCOUNTS: Satisfactory credit information must be provided before open account status can be extended.
Unless agreed otherwise, all shipments will be made C.O.D., CASH IN ADVANCE.
4. PRICING: Prices, specifications, model numbers, capacities and accessories are subject to change without notice.
5. FREIGHT / ROUTING: Method of shipment will be determined by PROLUXE unless otherwise
advised by PURCHASER.
6. DAMAGED CLAIMS: All merchandise shipped at purchaser’s risk. Inspection must be made by purchaser at time
goods are received. If goods are damaged, the PURCHASER shall request that the agent of the transportation
company make a written notation on the proper shipping documents immediately and then file a claim for damage.
GOODS DAMAGED IN SHIPMENT ARE NOT RETURNABLE.
7. RETURNS: Machines may not be returned after 60 days. Purchased parts may not be returned after 30 days. A
restocking fee of 20% will be assessed on non-warranty returns.
8. TAXES: Prices indicated herein DO NOT include State, Federal, Local or foreign taxes or duties, nor do they include
fees, permits, insurance or other levies, all of which are the responsibility of the purchaser.
9. All orders are subject to acceptance by PROLUXE.
10. Possession of this price list shall not be considered an offer to sell.
Rev 12916