Proluxe Vantage CS Compact CSD1212E User manual

Operations Manual
Vantage CS Compact - Clamshell Grill
Model #: CSD1212






WWW.PROLUXE.COM


Version: 122820



Congratulations on your selection of
the Vantage CS Compact Clamshell
Grill. Proluxe is a leading
manufacturer of food preparation
and cooking equipment designed for
the most demanding commercial
kitchens. Proluxe equipment is a
result of the highest quality
engineering and time-tested design.

This manual includes installation,
operation, and maintenance
procedures for your new clamshell
grill. Please read this manual
carefully and keep it with your
machine for proper operation and
lasting service.

Electrical:
120V/50-60Hz/220W/18.3 Amps
1 phase

Also available; specify when ordering:
●Voltage: 120/208/220
●Amps: 18.3/10/13.5
●Watts: 2200/2800

Includes: 72” cord and 6-30P NEMA
approved plug.

Controlled heating zones: 3

Shipping Weight:
78lbs. (35kg)

G E T T I N G S T A R T E D

Please read carefully before attempting to
use this appliance.

1. Place in location where it will be used
allowing for clearances per the
dimensions indicated. Allow 2”
minimum clearance between
adjacent equipment and/or wall
areas.

2. Plug into proper 3 prong wall outlet.
If other appliances are connected to
the same circuit make sure the total
load does not exceed a maximum
ampacity of the circuit. Electrical
information is as follows:

3. Press the power button, the green
light above will illuminate when
powered on. The display flashes and
shows left preset timer during
warm-up. Pre-heat time will be 40-50
minutes. When the set point is
reached, the display stops flashing
and beeps 3 times.

4. Simply place product on either side of
the grill, close lid and press the
desired preset time cycle 10 or 20
seconds. After the time cycle is
finished press it again to reset the
time cycle.






1

I N T E R N A T I O N A L S Y M B O L S
Symboles internationaux



Power Off
éteindre

Power On
allumer

Hot Surface
surface chaude

Risk of Electrical Shock
Risque de choc électrique

Protective Earth Terminal
Borne de terre de protection

Caution - Warning
chaud - avertissement



S A F E T Y S U M M A R Y


Warning
To reduce the risk of electrical shock, do not
remove or open cover. No user-serviceable
parts inside. Refer servicing to qualified
personnel.

Avertissement
Pour réduire le risque de choc électrique, ne pas
retirer ou couvercle ouvert Aucune pièce
réparable par l’utillsateur, reportez-vous à du
personnel qualifié.


Warning
In case of power cord damage, do not
attempt to repair or replace the power cord.
Please contact the manufacturer or the local
distributor.

Avertissement
Pour une protection continue contre l’incendie
et de choc électrique, remplacer avec le même
type et calibre du fusible. Mis fusible
supplémentaire nominale max 3A, 120 Vac.


Warning
For continued protection against fire and
electric shock, replace with the same type
and rating fuse. Listed Supplemental Fuse
rated max 3A, 120Vac.


2

Avertissement
Pour une protection continue contre l’incendie
et de choc électrique, remplacer avec le même
type et calibre du fusible. Mis fusible
supplémentaire nominale max 3A, 120 Vac.


Caution Hot
Avoid touching hot surfaces while operating
the machine.

Attention à chaud
Évitez de toucher les surfaces chaudes lorsque
vous utilisez la machine.


Caution
When servicing or cleaning the machine,
make sure that the power cord is removed
from the wall socket.

During normal operation, the base of the
machine must be installed or placed above
the wall socket.


Avertissement
Lors de l'entretien ou du nettoyage de la
machine, assurez-vous que le cordon
d'alimentation est débranché de la prise murale.




T E M P E R A T U R E/T I M E R 
S E T T I N G S

How to Find Set Temperature
To find the temperature of upper platens:
Press and hold the TEMP button and the
arrow up (↑) button at the same time.

To find the temperature of bottom platens:
Press and hold the TEMP button and the
arrow down (↓) button at the same time.

Adjusting the Set Temperature
1. Press and hold the TEMP button and
the arrow up (↑) button at the same
time for 15 seconds.

2. The current temperature with display
on the right digital display screen
only.

3. Using the up (↑) and down (↓) adjust
the temperature to your desired
setting.

4. Once your desired temperature is
set, push the TEMP button to return.

Adjusting the Set Time
1. Press the TEMP button first and then
select the desired timer button and
hold for 5 seconds.

2. The current temperature with display
on the right digital display screen
only.

3. Using the up (↑) and down (↓) adjust
the timer to your desired setting.

4. Once your desired temperature is
set, push the TEMP button to return.

Note: When adjusting the timer settings, the
right set of buttons control the left side.
Your left side timer will automatically set to
3

your right control settings. If you desire a
separate left timer you can manually adjust
the left side timer without affecting the right
timer.

C L E A N C Y C L E

Start Cycle
To start a clean cycle, push CLEAN button
once so the CLEAN LED light is turned on. All
preset LED’s are turned off, and the
temperature set point is changed to the clean
set point of 275°F. This also initiates the cool
down to clean set point condition as well the
display starts flashing until the clean set
point is reached.

Stop Cycle
To stop the clean cycle, simply press the
CLEAN button once to deactivate the clean
cycle. The CLEAN LED is turned off, the
preset LED’s are restored, the temperature
set point is changed to the main set point.
Again, the warm-up condition is initiated and
the display flashes until the cook set point is
reached.

Change Clean Temp
275°F is the factory default temp for the
CLEAN cycle. To change the CLEAN cycle
temp, simultaneously hold down the TEMP
and CLEAN buttons for 15 seconds. The
current temp setting will display on the right
digital display only. Using the up or down
arrows to adjust to the desired temp.


P R E V E N T A T I V E 
M A I N T E N A N C E 

Proluxe machines are relatively maintenance
free. For a long lifespan, the following
preventative maintenance should be
followed:

Daily Care:
1. Platens: Turn your machine off and allow
to cool down before attempting to clean.
These platens should only be cleaned with
mild soap and warm water then wiped off
with a clean, soft cloth or soft sponge.

2. Exterior surfaces: Wipe daily with mild
soap and warm water.

DO NOT use ice or cold water to cool the
unit down. This can cause platens to warp.

Service Problems:
Contact our factory at [phone] (U.S.
only) or approved service agency. When
contacting the factory for information, parts
or service instructions, please provide the
serial number of the machine be provided.
This number can be found on the serial plate
located on the rear of the machine.
















4






















Vantage CS Compact Troubleshoot Guide - Model #: CSD1212


5
Problem
Cause
Action
Ref #
Power button on
digital controller face
is depressed but
doesn’t turn on.
1. Power cord is not plugged in.


2. Circuit breaker is tripped off in the
site's breaker box.


3. Transformer has taken an
electrical surge and is damaged.


4. Check voltage on the secondary
side of the Transformer. If you read
12VDC then you are receiving
voltage to the controller.

5. Possible blown fuse.
1. Plug the power cord into wall
receptacle and power button.

2. Reset circuit breaker that the
grill is plugged into. Depress
Power Button to turn on.

3. Replace Transformer after you
check secondary side of
transformer. If working properly,
you should receive 12vdc.

4. Replace controller. Controller
should be on once the power
button is depressed.

5. Replace fuse.

----


-----



18




A8


98
Digital controller's
LED's are scrambled
or randomly erratic.
If when turning on,
the display will first
go to segment check
1. Possibly a component on the
Digital controller is damaged.

2. Control needs to reset.
1. Replace digital controller.


2. While unit is on unplug unit,
wait for 1 min. Then plug machine
on again and depress the power
A8



----

6
button.

Digital controller is
constantly beeping.
No heat on either on
left, right, upper, or
lower platen.



Sensor in one of two zones lost it's
continuity. Depress TEMP. While
depressing TEMP depress either up
or down arrow to locate error
message PROB (zone 1, lower
platen, zone 2 left upper platen, zone
3, right upper platen.) If occurred
when depressing the up arrow
indicates either the left or right
platen has the open sensor or
Probe.

Disconnect probe and check for
continuity (by using Ohm Meter)
and replace. Do not cut and splice
new sensor. Install new 2000
ohm RTD sensor to underside of
the platen and reconnect to
controller. Upper left and right
sensor for replacement on upper
platens, lower platen sensor for
replacement for lower platen.

22
46
Digital display shows
PROB. No heat on
any platen.

Sensor lost it's continuity as shown
on a muti-meter.
Disconnect prob that is open (no
continuity as shown on a multi-
meter. Must replace sensor
(RTD). Do not cut and splice new
sensor. Install new 2000 ohm
RTD sensor to under side of heat
platen and reconnect to the
controller.
41
Digital controller
beeping and is
overheating.

The mechanical relay on the switched
side is not opening to regulate
temperature. Hold TEMP button
then depress either the down or up
arrow (zone 1, lower platen, zone 2,
left upper platen and zone 3, right
upper platen.) RLY will display on
problem zone indicating the damage.

Replace the mechanical relay.

15
Either platen is not
heating but the
digital controller is
on and appears to be
functioning.
If the mechanical relay(s) on the coil
side are receiving 12vdc indicates the
controller is functioning properly. If
there is no voltage on the switching
side of the relay to the heaters, the
relay is not working properly.

Replace the mechanical relay.
15
Beeper is not
functioning.
Beeper has failed.
Replace control board.
A8
One of the three
heater platens not
close to set point.
The offset function in the controller's
setting needs to be adjusted to
achieve proper shade of toast.

Call [phone] for
instructions.
----
One heating zone is
not reaching setpoint
Sensors maybe crossed.
Make sure each sensor is
connected to its prospective
----













7
and another heater is
overheating.
position on the terminal block
and back to the controller.

Setpoint is reached
but slightly off in
temperature.
Offset may need to be calibrated and
adjusted.
Call [phone] for
instructions.
----
Heater platen is
overheating.
1. The mechanical Relay may be
stuck in the closed position (zone 1,
lower platen #1 labeled on this relay,
zone 2, left upper and zone 3, right
upper).

2. If you are receiving 12vdc on the
coil of the relay, the controller is
properly functioning.

Use an Ohm meter for a
continuity check must check at
the cold pins of the heater (where
the heater wire is brazed at
the cold pin. This will eliminate
any other failure before the
heater element validating the loss
off continuity at the source the
heater element.
15
Upper heater not
coming down parallel
to the lower platen.

Parallel lever not attached either in
the rear out on the upper heater
platen. Check to see if parallel leveler
is connected on both sides. The
retaining clip attached to pin may
have come off.
Reconnect the pin and the
retaining E-Clip.

25
Upper platen falling
down or lost
tension.

The springs have lost some
tension.

Remove rear panel and adjust the
retaining collars on shaft by
winding the spring tighter. There
are multiple set screws that need
to be loosened in order to wind
the spring tighter. Once proper
tension is achieved, tighten all set
screws to prevent tension loss.
----














Vantage CS Compact Part List - Model #: CSD1212


8
ITEM #
DESCRIPTION
CSD1212A
CSD1212DTA
QTY
1
BASE FRAME ASSEMBLY
PG115100
PG115100
1
2
FEET, RUBBER 3/4
11016546469
11016546469
4
3
POWER CORD, 120 VOLTS
1101217174
1101217174
1
4
LOWER PLATEN, INSULATION
11018344019
11018344019
1
5
LOWER PLATEN INSULATION COVER
11018344018
11018344018
1
6
SCREW, SET 3/8-16X 1-1/2
SST3816112
SST3816112
4
7
WASHER SAE 3/8
WSAE38
WSAE38
12
8
WASHER SPLIT LOCK
WL38
WL38
4
9
NUT HEX 3/8-16
NH3816
NH3816
4
10
SHIM, LOWER PLATEN
11018344030
11018344030
1
11
GREEN INSULATION WASHER
C4401
C4401
2
12
LOCK WASH 1/4
WL14
WL14
2
13
WASHER SAE 1/4
WSAE14
WSAE14
2
14
NUT, HEX 1/4-20
NH1420
NH1420
2
15
BOLT, HEX 1/4 - 20 X 1
BH14201
BH14201
2
16
RTD, BOTTOM SENSOR
1108881102
1108881102
1
17
BUSHING TEFLON 3/4 LONG
110113441
110113441
2
18
WIRE HARNESS
PG115050
PG115050
1

9
19
CSD1212 OVERLAY
OCSD1212A
OCSD1212DTA
1
20
BOTTOM COVER WITH PEM NUTS
11018344022
11018344022
1
21
STOP, HEX PIN
11018344037
11018344037
2
22
SINK, HEAT, ALUMINUM (SSR)
11057322
11057322
2
23
SOLID STATE RELAY, 25 AMPS
PL2425
PL2425
2
24
INSULATOR, TRANSFORMER
1101159180
1101159180
1
25
TRANSFORMER
11096975
11096975
1
26
SCREW, PHILLIPS PAN HEAD 8-32 X 1/4
SP83214
SP83214
2
27
MARKER STRIP #6
MS6016
MS6016
1
28
TERMINAL BLOCK #6, DOUBLE
6016
6016
1
29
SCREW, PAN HEAD PHILLIPS 8-32 X 1/2
SP83212
SP83212
6
30
FUSE HOLDER 1 AMP
MPPF708
MPPF708
1
31
FUSE BUSS 1 AMP
MPPF701R
MPPF701R
1
32
SCREW, PHILLIPS PAN 2-56 X 1/4
SP25614
SP25614
1
33
SCREW, PHILLIPS PAN HEAD 8-32 X 1.0
SP8321
SP8321
1
34
WASHER, INTERNAL TOOTH LOCK #8
WLIT8
WLIT8
3
35
NUT, HEX 8-32
NH832
NH832
3
36
WASHER SAE #8
WSAE8
WSAE8
4
37
BUSHING FLANGED, TEFLON .500"
110115563
110115563
4
38
HANDLE LEFT ASSEMBLY
11018344027
11018344027
1
39
HANDLE RIGHT ASSEMBLY
11018344026
11018344026
1
40
HANDLE GRIP
110901168
110901168
2
41
CLEVIS ASSEMBLY LEFT HAND
11018344013
11018344013
1
42
CLEVIS ASSEMBLY RIGHT HAND
11018344012
11018344012
1
43
5/16 WASHER CUT
WC516
WC516
6
44
WASHER, 5/16" SPLIT LOCK
WL516
WL516
10
45
SCREW, SOCKET HD 5/16-18 X 3/4"
SSH5161834
SSH5161834
6
46
SHIM, COVER
11018344014
11018344014
2
47
SPACER, LINK
11018344024
11018344024
2
48
LEVELING BRACKET
11018344023
11018344023
2
49
WASHER LOCK INTERNAL TOOTH 5/16
WLIT516
WLIT516
4
50
BUSHING, TEFLON, 3/4 I.D. X .875 X 1" LONG
110115541
110115541
4
51
5/16 - 18 x 1 SS., BOLT HEX HEAD
BH516181S
BH516181S
4
52
E-CLIP, RETAINING RING
LCC3478
LCC3478
4
53
COVER, REAR
11018344016
11018344016
1





10
54
GREASE TRAY ASSY
11018344005
11018344005
1
55
DIGITAL CONTROL
110171433052
110171433052
1
56
WASHER, STEEL .311 O.D. X .150 I.D.
311150019
311150019
4
57
NYLON SPACER 1/4 X .141 X 9/32
11090109
11090109
4
58
WASHER, INTERNAL TOOTH LOCK #6
WLIT6
WLIT6
4
59
NUT, HEX 6-32
NH632
NH632
4
60
STRAIN RELIEF
1106546468
1106546468
1
61
UPPER PLATEN, INSULATION
11018344074C1
11018344074C1
2
62
TOP SHROUD
11019344010
11019344010
1
63
SCREW, PAN HEAD PHILLIPS 8-32 X 3/8 SS
SP83238S
SP83238S
12
64
TOP LINK
11018344017
11018344017
2
65
PIN, PIVOT FRONT
11017088865
11017088865
2
66
SCREW, SET KNURKED CUP POINT 5/16-18 X 3/8
SST5161838KN
SST5161838KN
12
67
RING RETAINING 3/8
11017088867
11017088867
8
68
PLUNGER ASSEMBLY
110115544
110115544
2
69
SPRING, DETENT
110115555
110115555
2
70
TUBING-PAD
110115531
110115531
2
71
SCREW, SET 3/8-16 x 1.00
SST38161
SST38161
2
72
SCREW, SET 3/8-16 X 1/2
SST381612
SST381612
4
73
COLLAR CAM
110115530
110115530
2
74
HANDLE SPRING ADJUSTING COLLAR
110115528
110115528
2
75
COUNTER BALANCE SPRING RIGHT HAND
1101023154R
1101023154R
1
76
COUNTER BALANCE SPRING LEFT HAND
1101023154L
1101023154L
1
77
RTD, TOP SENSOR
1108881101
1108881101
1
78
PIN, LEVELER REAR
11018344048
11018344048
2
79
MANUAL CSD1212
MCSD1212A
MCSD1212DTA
1
A1
LOWER PLATEN WITH WIRING ONLY
11018344032120K
11018344032120K
1
A2
LOWER PLATEN ASSEMBLY COMPLETE
11018344032120AK
11018344032120AK
1
A3
UPPER PLATEN WITH WIRING ONLY
11019344074120K
11019344074120K
1
A4
UPPER PLATEN ASSEMBLY COMPLETE
11019344074120AK
11019344074120AK
1
A5
KITTED, CONTROLLER DIGITAL
110171433052K
110171433052K
1

















Warranty & Return Policy


Proluxe warrants all products manufactured
by it against defects in workmanship or
materials from the date of purchase for a
period of 1 year on parts and labor. This
warranty applies to only equipment
purchased and used in the United States.

Warranty period shall begin when equipment
ships. Warranty travel will only be covered
for 60 miles.

ALL WARRANTY SERVICE CALLS MUST BE
APPROVED BY PROLUXE. IF THIS
PROCEDURE IS NOT FOLLOWED,
WARRANTY SERVICE WILL NOT BE
COVERED. WARRANTY SERVICE WILL BE
PAID ON STRAIGHT TIME, OVERTIME
WILL NOT BE COVERED.

Service Calls
Contact our factory to obtain warranty
service. Proluxe must issue a return
authorization number, and call tag, or find
the name and location of a Factory
Authorized Service Center nearest you.
When calling for service, please furnish the
model number, serial number, and a
description of the problem.


E X C L U S I O N S

The warranties provided by Proluxe DO
NOT apply to the following:

●Damage due to misuse, abuse,
alteration, or accident.
●Improper or unauthorized repairs.
●Submerged in water.
●Damaged in shipment.
●Equipment exported to foreign
countries.

Special Order Equipment and
Accessories
11

Cannot be canceled and are not returnable
unless defective within the terms of this
warranty.
In no event shall Proluxe be liable for
consequential damages arising out of the
failure of any of its products if operated
improperly or caused by normal wear or
damaged by operator abuse.

Limited Lifetime Warranty on
Heating Elements
If replacement is needed, Proluxe will send
the new part at no charge but labor will not
be covered unless the unit is still under the 1
year manufacturer warranty.


R E T U R N E D M E R C H A N D I S E
P O L I C Y

Should it become necessary to return any of
the company’s products, the following
instructions must be adhered to: First,
contact our customer service department for
approval and a return authorization number.
Please have the serial number of your item
available at that time. All merchandise must
be shipped freight prepaid by customer or
service agency. Subject to the inspection of
the product by the company, a restocking
charge of 20% of the Net purchased price
paid to Proluxe will be assessed.
Merchandise may not be returned for credit
without prior written approval of Proluxe.

Collect shipments will not be accepted. No
returns after 60 days of original shipment
date on machines. Purchased parts may not
be returned after 30 days. If upon inspection
by Proluxe or its authorized agent it is
determined the equipment has not been used
in an appropriate manner, has been modified,
or has not been properly maintained, or has
been subject to misuse, misapplication,
neglect, abuse, accident, unauthorized
modification, damage during transit, delivery,
fire, flood, act or war, riot or act of God, then
this warranty shall be deemed null and void.


T E R M S & C O N D I T I O N S

1. Price List prices are suggested retail prices
and are shown in U.S. Dollars.

2. Terms of Payment: 1% 10 days, NET 30
days.

3. New Accounts: Satisfactory credit
information must be provided before open
account status can be extended.

Unless agreed otherwise, all shipments will
be made C.O.D., Cash in advance.

4. Pricing: Prices, specifications, model
numbers, capacities and accessories are
subject to change without notice.

5. Freight/Routing: Method of shipment will
be determined by Proluxe unless otherwise
advised by purchaser.

6. Damaged Claims: All merchandise shipped
at purchaser’s risk. Inspection must be made
by purchaser at time goods are received. If
goods are damaged, the PURCHASER shall
request that the agent of the transportation
company make a written notation on the
proper shipping documents immediately and
then file a claim for damages.

Note  : Goods damaged in shipping are
non-returnable.

12

7. Returns: Machines may not be returned
after 60 days. Purchased parts may not be
returned after 30 days. A restocking fee of
20% will be assessed on non-warranty
returns.

8. Taxes: Prices indicated herein DO NOT
include State, Federal, Local or foreign taxes
or duties, nor do they include fees, permits,
insurance or other levies, all of which are the
responsibility of the purchaser.

9. All orders are subject to acceptance by
Proluxe.

10. Possession of this price list shall not be
considered an offer to sell



13