Proluxe CSD1515PE User manual

Operations Manual
Vantage CS (Panini) - Clamshell Grill
Model #: CSD1515PE
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WWW.PROLUXE.COM
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Version: 51719

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Congratulations on your selection of
the Vantage CS Clamshell Panini
Grill. Proluxe is a leading
manufacturer of food preparation
and cooking equipment designed for
the most demanding commercial
kitchens. Proluxe equipment is a
result of the highest quality
engineering and time-tested design.

This manual includes installation,
operation, and maintenance
procedures for your new clamshell
grill. Please read this manual
carefully and keep it with your
machine for proper operation and
lasting service.

Electrical:
120V/50-60Hz/220W/18.3 Amps
1 phase

Also available; specify when ordering:
●Voltage: 120/208/220
●Amps: 18.3/10/13.5
●Watts: 2200/2800

Includes: 72” cord and 6-30P NEMA
approved plug.

Controlled heating zones: 3

Shipping Weight:
78lbs. (35kg)
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G E T T I N G S T A R T E D

Please read carefully before attempting to
use this appliance.

1. Place in location where it will be used
allowing for clearances per the
dimensions indicated. Allow 2”
minimum clearance between
adjacent equipment and/or wall
areas.

2. Plug into proper 3 prong wall outlet.
If other appliances are connected to
the same circuit make sure the total
load does not exceed a maximum
ampacity of the circuit. Electrical
information is as follows:

3. Press the power button, the green
light above will illuminate when
powered on. The display flashes and
shows left preset timer during
warm-up. Preheat time will be
approximately 40-50 minutes. When
the set point is reached, the display
stops flashing and beeps 3 times.

4. Simply place product on either side of
the grill, close lid and press the
desired preset time cycle 10 or 20
seconds. After the time cycle is
finished press it again to reset the
time cycle.
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1

T E M P E R A T U R E/T I M E R 
S E T T I N G S
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How to Find Set Temperature
To find the temperature of upper platens:
Press and hold the TEMP button and the
arrow up (↑) button at the same time.

To find the temperature of bottom platens:
Press and hold the TEMP button and the
arrow down (↓) button at the same time.
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Adjusting the Set Temperature
1. Press and hold the TEMP button and
the arrow up (↑) button at the same
time for 15 seconds.

2. The current temperature with display
on the right digital display screen
only.

3. Using the up (↑) and down (↓) adjust
the temperature to your desired
setting.

4. Once your desired temperature is
set, push the TEMP button to return.

Adjusting the Set Time
1. Press the TEMP button first and then
select the desired timer button and
hold for 5 seconds.

2. The current temperature with display
on the right digital display screen
only.

3. Using the up (↑) and down (↓) adjust
the timer to your desired setting.

4. Once your desired temperature is
set, push the TEMP button to return.

Note: When adjusting the timer settings, the
right set of buttons control the left side.
Your left side timer will automatically set to
your right control settings. If you desire a
separate left timer you can manually adjust
the left side timer without affecting the right
timer.


C L E A N C Y C L E

Start Cycle
To start a clean cycle, push CLEAN button
once so the CLEAN LED light is turned on. All
preset LED’s are turned off, and the
temperature set point is changed to the clean
set point of 275°F. This also initiates the cool
down to clean set point condition as well the
display starts flashing until the clean set
point is reached.

Stop Cycle
To stop the clean cycle, simply press the
CLEAN button once to deactivate the clean
cycle. The CLEAN LED is turned off, the
preset LED’s are restored, the temperature
set point is changed to the main set point.
Again, the warm-up condition is initiated and
the display flashes until the cook set point is
reached.

Change Clean Temp
275°F is the factory default temp for the
CLEAN cycle. To change the CLEAN cycle
temp, simultaneously hold down the TEMP
and CLEAN buttons for 15 seconds. The
current temp setting will display on the right
digital display only. Using the up or down
arrows to adjust to the desired temp.
2

P R E V E N T A T I V E 
M A I N T E N A N C E 

Proluxe machines are relatively maintenance
free. For a long lifespan, the following
preventative maintenance should be
followed:

Daily Care:
1. Platens: Turn your machine off and allow
to cool down before attempting to clean.
These platens should only be cleaned with
mild soap and warm water then wiped off
with a clean, soft cloth or soft sponge.

2. Exterior surfaces: Wipe daily with mild
soap and warm water.

DO NOT use ice or cold water to cool the
unit down. This can cause platens to warp.

Service Problems:
Contact our factory at [phone] (U.S.
only) or approved service agency. When
contacting the factory for information, parts
or service instructions, please provide the
serial number of the machine be provided.
This number can be found on the serial plate
located on the rear of the machine.
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3

Vantage CS (Panini) Troubleshoot Guide - Model #: CSD1515PE
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Problem
Cause
Action
Ref #
Power button on
digital controller face
is depressed but
doesn’t turn on.
1. Power cord is not plugged in.


2. Circuit breaker is tripped off in the
site's breaker box.


3. Transformer has taken an
electrical surge and is damaged.


4. Check voltage on the secondary
side of the Transformer. If you read
12VDC then you are receiving
voltage to the controller.

5. Possible blown fuse.
1. Plug the power cord into wall
receptacle and power button.

2. Reset circuit breaker that the
grill is plugged into. Depress
Power Button to turn on.

3. Replace Transformer after you
check secondary side of
transformer. If working properly,
you should receive 12vdc.

4. Replace controller. Controller
should be on once the power
button is depressed.

5. Replace fuse.
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----
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-----
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18
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A8
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98
Digital controller's
LED's are scrambled
or randomly erratic.
If when turning on,
the display will first
go to segment check
1. Possibly a component on the
Digital controller is damaged.

2. Control needs to reset.
1. Replace digital controller.


2. While unit is on unplug unit,
wait for 1 min. Then plug machine
on again and depress the power
button.

A8


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----
Digital controller is
constantly beeping.
No heat on either on
left, right, upper, or
lower platen.



Sensor in one of two zones lost it's
continuity. Depress TEMP. While
depressing TEMP depress either up
or down arrow to locate error
message PROB (zone 1, lower
platen, zone 2 left upper platen, zone
3, right upper platen.) If occurred
when depressing the up arrow
indicates either the left or right
platen has the open sensor or
Probe.

Disconnect probe and check for
continuity (by using Ohm Meter)
and replace. Do not cut and splice
new sensor. Install new 2000
ohm RTD sensor to underside of
the platen and reconnect to
controller. Upper left and right
sensor for replacement on upper
platens, lower platen sensor for
replacement for lower platen.

22
46
Digital display shows
PROB. No heat on
any platen.

Sensor lost it's continuity as shown
on a muti-meter.
Disconnect prob that is open (no
continuity as shown on a multi-
meter. Must replace sensor
(RTD). Do not cut and splice new
sensor. Install new 2000 ohm
RTD sensor to under side of heat
41
4

platen and reconnect to the
controller.
Digital controller
beeping and is
overheating.

The mechanical relay on the switched
side is not opening to regulate
temperature. Hold TEMP button
then depress either the down or up
arrow (zone 1, lower platen, zone 2,
left upper platen and zone 3, right
upper platen.) RLY will display on
problem zone indicating the damage.

Replace the mechanical relay.

15
Either platen is not
heating but the
digital controller is
on and appears to be
functioning.
If the mechanical relay(s) on the coil
side are receiving 12vdc indicates the
controller is functioning properly. If
there is no voltage on the switching
side of the relay to the heaters, the
relay is not working properly.

Replace the mechanical relay.
15
Beeper is not
functioning.
Beeper has failed.
Replace control board.
A8
One of the three
heater platens not
close to set point.
The offset function in the controller's
setting needs to be adjusted to
achieve proper shade of toast.

Call [phone] for
instructions.
----
One heating zone is
not reaching setpoint
and another heater is
overheating.
Sensors maybe crossed.
Make sure each sensor is
connected to its prospective
position on the terminal block
and back to the controller.

----
Setpoint is reached
but slightly off in
temperature.
Offset may need to be calibrated and
adjusted.
Call [phone] for
instructions.
----
Heater platen is
overheating.
1. The mechanical Relay may be
stuck in the closed position (zone 1,
lower platen #1 labeled on this relay,
zone 2, left upper and zone 3, right
upper).

2. If you are receiving 12vdc on the
coil of the relay, the controller is
properly functioning.

Use an Ohm meter for a
continuity check must check at
the cold pins of the heater (where
the heater wire is brazed at
the cold pin. This will eliminate
any other failure before the
heater element validating the loss
off continuity at the source the
heater element.
15
Upper heater not
coming down parallel
to the lower platen.
Parallel lever not attached either in
the rear out on the upper heater
platen. Check to see if parallel leveler
Reconnect the pin and the
retaining E-Clip.

25
5


is connected on both sides. The
retaining clip attached to pin may
have come off.
Upper platen falling
down or lost
tension.

The springs have lost some
tension.

Remove rear panel and adjust the
retaining collars on shaft by
winding the spring tighter. There
are multiple set screws that need
to be loosened in order to wind
the spring tighter. Once proper
tension is achieved, tighten all set
screws to prevent tension loss.
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6

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Vantage CS (Panini) Part List - Model #: CSD1515PE
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ITEM
#
DESCRIPTION
CSD1515A/
CSD1515PA
120 V
CSD1515CEC/
CSD1515PCEC
220V
CSD1515E/
CSD1515PE
208 V
QTY
1
LOWER WRAP AROUND
SHROUD ASSEMBLY
110115501
110115501
110115501
1
2
GREEN INSULATION WASHER
C4401
C4401
C4401
2
3
HEX NUT 3/8-16
NH3816
NH3816
NH3816
4
4
STRAIN RELIEF
1106546468
1106546468
1106546468
1
5
SCREW, SET 3/8-16 x 1
SST38161
SST38161
SST38161
2
6
SCREW, SET 3/8-16 x 1/2
SST381612
SST381612
SST381612
4
7
FUSE HOLDER 1 AMP
MPPF708
MPPF708
MPPF708
1
8
FUSE BUSS 1 AMP
MPPF701R
MPPF701R
MPPF701R
1
9
SOLID STATE RELAY
PL2425
PL2425
PL2425
2
10
SCREW, PAN HEAD PHILLIPS
8-32 x 3/8 STAINLESS STEEL
SP83238S
SP83238S
SP83238S
15
11
5 STAGE TERMINAL BLOCK
6015
6015
6015
1
12
TRANSFORMER
11096975
11096975
11096975
1
13
SINK, HEAT, ALUMINUM PAD
11057322
11057322
11057322
3
14
GROMMET INSULATION 7/8
O.D. X 3/8 I.D, Thickness 5/16
110115554
110115554
110115554
2
15
E-CLIP, RETAINING RING
LCC3478
LCC3478
LCC3478
4
16
HANDLE LEFT ASSEMBLY
110115522
110115522
110115522
1
17
WASHER, SPLIT LOCK 5/16
WL516
WL516
WL516
10
18
HANDLE RIGHT ASSEMBLY
110115521
110115521
110115521
1
19
HANDLE GRIP
110901168
110901168
110901168
2
20
TUBING PAD
110115531
110115531
110115531
2
21
SPRING, DETENT 1-1/2 LONG
110115555
110115555
110115555
2
22
PLUNGER ASSEMBLY
110115544
110115544
110115544
2
23
HANDLE SPRING ADJUSTING
COLLAR
110115528
110115528
110115528
2
24
SCREW SET KNURLED CUP
POINT 5/16-18 X 3/8
SST5161838KN
SST5161838KN
SST5161838KN
12
7

25
COUNTER BALANCE SPRING
RIGHT HAND
1101023154R
1101023154R
1101023154R
1
26
COUNTER BALANCE SPRING
LEFT HAND
1101023154L
1101023154L
1101023154L
1
27
COLLAR HOLDER
110115530
110115530
110115530
2
28
FEET, RUBBER 3/4
11016546469
11016546469
11016546469
4
29
BUSHING TEFLON 3/4 LONG
110113441
110113441
110113441
2
30
GREASE TRAY
110115505
110115505
110115505
1
31
NUT, HEX 6-32
NH632
NH632
NH632
8
32
TOP LINK
110115508
110115508
110115508
2
33
WIRE HARNESS CSD1515R
11018636050
11018636050
11018636050
1
34
UPPER LEVELING BRACKET
110115510
110115510
110115510
2
35
UPPERLEVELING SHIM
110115557
110115557
110115557
2
36
PIN, PIVOT FRONT
11017088865
11017088865
11017088865
2
37
BOLT, HEX 5/16-18 X 1
STAINLESS STEEL
BH516181S
BH516181S
BH516181S
4
38
BACK COVER
110115562
110115562
110115562
1
39
POWER CORD
1101591174
MPPW202
1101009176
1
40
SHIM, LOWER PLATEN
11060420
11060420
11060420
1
41
PIN PIVOT BACK
11017088866
11017088866
11017088866
2
42
WASHER, SPLIT LOCK 3/8
WL38
WL38
WL38
4
43
TRANSFORMER INSULATION
1101159180
1101159180
1101159180
1
44
SHIM, CLEVIS
11060421
11060421
11060421
2
45
BOLT, HEX 1/4-20 X 1
BH14201
BH14201
BH14201
2
46
NUT, HEX 1/4-20
NH1420
NH1420
NH1420
2
47
SCREW, PAN HEAD, PHILLIPS
8-32 x 1-1/2 STAINLESS STEEL
SP832112S
SP832112S
SP832112S
2
48
WASHER, INTERNAL TOOTH
LOCK 5/16
WLIT516
WLIT516
WLIT516
4
49
RETAINING RING
11017088867
11017088867
11017088867
8
50
MARKER STRIP, #5
MS6015
MS6015
MS6015
1
51
SCREW, PAN HEAD PHILLIPS
2-56 X 1/4
SP25614
SP25614
SP25614
1
52
WASHER, SAE 3/8
WSAE38
WSAE38
WSAE38
16
53
WASHER, INTERNAL TOOTH
LOCK #6
WLIT6
WLIT6
WLIT6
8
54
WASHER, SAE 1/4
WSAE14
WSAE14
WSAE14
2
55
WASHER, SPLIT LOCK 1/4
WL14
WL14
WL14
2
8

56
SCREW, PAN HEAD PHILLIPS
6-32 x 3/8
SP63238
SP63238
SP63238
2
57
SCREW, PAN HEAD PHILLIPS
6-32 x 5/8
SP63258
SP63258
SP63258
2
58
SCREW, PAN HEAD PHILLIPS
8-32 X 1
SP8321
SP8321
SP8321
1
59
NUT, HEX 8-32
NH832
NH832
NH832
3
60
WASHER, SAE #8
WSAE8
WSAE8
WSAE8
4
61
WASHER, INTERNAL TOOTH
LOCK #8
WLIT8
WLIT8
WLIT8
3
62
MOUNTING BRACKET
ASSEMBLY
110115559
110115559
110115559
1
63
BUSHING, TEFLON, 3/4 ID x
.875 x 1 LONG
110115541
110115541
110115541
4
64
WASHER, STEEL
311150019
311150019
311150019
4
65
BOTTOM COVER ASSEMBLY
110115570
110115570
110115570
1
66
DIGITAL CONTROL
110171433052
110171433052
110171433052
1
67
SCREW, PAN HEAD PHILLIPS
8-32 x 1/2
SP83212
SP83212
SP83212
4
68
INSTRUMENT HOUSING
ASSEMBLY
11017636011
11017636011
11017636011
1
69
OVERLAY
OCSD1515RA
OCSD1515RA
OCSD1515RA
1
70
WASHER, SAE #6
WSAE6
WSAE6
WSAE6
2
71
SCREW, PAN HD 6-32 x 1/4,
NICKEL PLATE
SP63214
SP63214
SP63214
2
72
NYLON SPACER 1/4 x .141 x
9/32
11090109
11090109
11090109
4
73
FLANGED BUSHING TEFLON
1/2 LONG
110115563
110115563
110115563
4
74
STOP, HEX PIN
11018344037
11018344037
11018344037
2
75
RTD SENSOR 2000 OHM,
BOTTOM
1108881102
1108881102
1108881102
1
76
SCREW, SET 3/8-16 X 1-1/2
SST3816112
SST3816112
SST3816112
4
77
WASHER, CUT 5/16
WC516
WC516
WC516
6
78
LOWER PLATEN INSULATION
110115542
110115542
110115542
1
79
COVER, LOWER PLATEN
ASSEMBLY
110115506
110115506
110115506
1
80
SCREW, SOCKET HEAD
5/16-18 x 3/4
SSH5161834
SSH5161834
SSH5161834
6
81
RTD, TOP SENSOR
1108881101
1108881101
1108881101
1
9

82
SCREW, PAN HEAD PHILLIPS
10-24 X 3/8 STAINLESS STEEL
SP102438S
SP102438S
SP102438S
6
83
UPPER SHROUD
110121721
110121721
110121721
1
84
SCREW, PAN HEAD PHILLIPS
8-32 x 3/8
SP83238
SP83238
SP83238
4
85
INSULATION UPPER PLATEN
110888251
110888251
110888251
2
86
CLEVIS ASSEMBLY LEFT HAND
110115503
110115503
110115503
1
87
CLEVIS ASSEMBLY RIGHT
HAND
110115504
110115504
110115504
1
88
SPACER
11013283
11013283
11013283
2
89
GROMMET, RUBBER
110103919
110103919
110103919
1
90
CLAMP, CABLE 5/16" BUNDLE
CC516
CC516
CC516
2
91
MANUAL CSD1515
MCSD1515
MCSD1515
MCSD1515
1
A1
LOWER PLATEN WITH
WIRING
1101155207
1101155208
1101155209
1
A1P
LOWER PLATEN PANINI WITH
WIRING
1101155207P
1101155208P
1101155209P
1
A2
LOWER PLATEN ASSEMBLY
1101155116
1101155117
1101155118
1
A2P
LOWER PLATEN PANINI
ASSEMBLY
1101155116P
1101155117P
1101155118P
1
A3
UPPER PLATEN WITH WIRING
1101217201
1101217203
1101217202
1
A3P
UPPER PLATEN PANINI WITH
WIRING
1101217201P
1101217203P
1101217202P
1
A4
UPPER PLATEN ASSEMBLY
1101217101
1101217103
1101217102
1
A4P
UPPER PLATEN PANINI
ASSEMBLY
1101217101P
1101217103P
1101217102P
1
A5
KITTED, CONTROLLER
TEMPERATURE, WITH
INSTRUCTIONS
110171433052K
110171433052K
110171433052K
1
A6
KITTED, CONTROLLER
TEMPERATURE ASSEMBLY
11017143352K
11017143352K
11017143352K
1
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10




Warranty & Return Policy


Proluxe warrants all products manufactured
by it against defects in workmanship or
materials from the date of purchase for a
period of 1 year on parts and labor. This
warranty applies to only equipment
purchased and used in the United States.

Warranty period shall begin when equipment
ships. Warranty travel will only be covered
for 60 miles.

ALL WARRANTY SERVICE CALLS MUST BE
APPROVED BY PROLUXE. IF THIS
PROCEDURE IS NOT FOLLOWED,
WARRANTY SERVICE WILL NOT BE
COVERED. WARRANTY SERVICE WILL BE
PAID ON STRAIGHT TIME, OVERTIME
WILL NOT BE COVERED.

Service Calls
Contact our factory to obtain warranty
service. Proluxe must issue a return
authorization number, and call tag, or find
the name and location of a Factory
Authorized Service Center nearest you.
When calling for service, please furnish the
model number, serial number, and a
description of the problem.


E X C L U S I O N S

The warranties provided by Proluxe DO
NOT apply to the following:

●Damage due to misuse, abuse,
alteration, or accident.
●Improper or unauthorized repairs.
●Submerged in water.
●Damaged in shipment.
●Equipment exported to foreign
countries.

Special Order Equipment and
Accessories
Cannot be canceled and are not returnable
unless defective within the terms of this
warranty.
In no event shall Proluxe be liable for
consequential damages arising out of the
failure of any of its products if operated
improperly or caused by normal wear or
damaged by operator abuse.

Limited Lifetime Warranty on
Heating Elements
If replacement is needed, Proluxe will send
the new part at no charge but labor will not
be covered unless the unit is still under the 1
year manufacturer warranty.


R E T U R N E D M E R C H A N D I S E
P O L I C Y

Should it become necessary to return any of
the company’s products, the following
instructions must be adhered to: First,
contact our customer service department for
approval and a return authorization number.
11

Please have the serial number of your item
available at that time. All merchandise must
be shipped freight prepaid by customer or
service agency. Subject to the inspection of
the product by the company, a restocking
charge of 20% of the Net purchased price
paid to Proluxe will be assessed.
Merchandise may not be returned for credit
without prior written approval of Proluxe.

Collect shipments will not be accepted. No
returns after 60 days of original shipment
date on machines. Purchased parts may not
be returned after 30 days. If upon inspection
by Proluxe or its authorized agent it is
determined the equipment has not been used
in an appropriate manner, has been modified,
or has not been properly maintained, or has
been subject to misuse, misapplication,
neglect, abuse, accident, unauthorized
modification, damage during transit, delivery,
fire, flood, act or war, riot or act of God, then
this warranty shall be deemed null and void.


T E R M S & C O N D I T I O N S

1. Price List prices are suggested retail prices
and are shown in U.S. Dollars.

2. Terms of Payment: 1% 10 days, NET 30
days.

3. New Accounts: Satisfactory credit
information must be provided before open
account status can be extended.

Unless agreed otherwise, all shipments will
be made C.O.D., Cash in advance.

4. Pricing: Prices, specifications, model
numbers, capacities and accessories are
subject to change without notice.

5. Freight/Routing: Method of shipment will
be determined by Proluxe unless otherwise
advised by purchaser.

6. Damaged Claims: All merchandise shipped
at purchaser’s risk. Inspection must be made
by purchaser at time goods are received. If
goods are damaged, the PURCHASER shall
request that the agent of the transportation
company make a written notation on the
proper shipping documents immediately and
then file a claim for damages.

Note  : Goods damaged in shipping are
non-returnable.

7. Returns: Machines may not be returned
after 60 days. Purchased parts may not be
returned after 30 days. A restocking fee of
20% will be assessed on non-warranty
returns.

8. Taxes: Prices indicated herein DO NOT
include State, Federal, Local or foreign taxes
or duties, nor do they include fees, permits,
insurance or other levies, all of which are the
responsibility of the purchaser.

9. All orders are subject to acceptance by
Proluxe.

10. Possession of this price list shall not be
considered an offer to sell


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12