Proluxe CSD1212 User manual
Operations Manual
Vantage CS Compact - Clamshell Grill
Model #: CSD1212
WWW.PROLUXE.COM
Version: 51719
Congratulations on your selection of
the Vantage CS Compact Clamshell
Grill. Proluxe is a leading
manufacturer of food preparation
and cooking equipment designed for
the most demanding commercial
kitchens. Proluxe equipment is a
result of the highest quality
engineering and time-tested design.
This manual includes installation,
operation, and maintenance
procedures for your new clamshell
grill. Please read this manual
carefully and keep it with your
machine for proper operation and
lasting service.
Electrical:
120V/50-60Hz/220W/18.3 Amps
1 phase
Also available; specify when ordering:
●Voltage: 120/208/220
●Amps: 18.3/10/13.5
●Watts: 2200/2800
Includes: 72” cord and 6-30P NEMA
approved plug.
Controlled heating zones: 3
Shipping Weight:
78lbs. (35kg)
G E T T I N G S T A R T E D
Please read carefully before attempting to
use this appliance.
1. Place in location where it will be used
allowing for clearances per the
dimensions indicated. Allow 2”
minimum clearance between
adjacent equipment and/or wall
areas.
2. Plug into proper 3 prong wall outlet.
If other appliances are connected to
the same circuit make sure the total
load does not exceed a maximum
ampacity of the circuit. Electrical
information is as follows:
3. Press the power button, the green
light above will illuminate when
powered on. The display flashes and
shows left preset timer during
warm-up. Pre-heat time will be 40-50
minutes. When the set point is
reached, the display stops flashing
and beeps 3 times.
4. Simply place product on either side of
the grill, close lid and press the
desired preset time cycle 10 or 20
seconds. After the time cycle is
finished press it again to reset the
time cycle.
1
I N T E R N A T I O N A L S Y M B O L S
Power Off
Power On
Hot Surface
Risk of Electrical Shock
Protective Earth Terminal
Caution - Warning
S A F E T Y S U M M A R Y
Warning
To reduce the risk of electrical shock, do not
remove or open cover. No user-serviceable
parts inside. Refer servicing to qualified
personnel.
Avertissement
Pour réduire le risque de choc électrique, ne pas
retirer ou couvercle ouvert Aucune pièce
réparable par l’utillsateur, reportez-vous à du
personnel qualifié.
Warning
In case of power cord damage, do not
attempt to repair or replace the power cord.
Please contact the manufacturer or the local
distributor.
Warning
For continued protection against fire and
electric shock, replace with the same type
and rating fuse. Listed Supplemental Fuse
rated max 3A, 120Vac.
Avertissement
Pour une protection continue contre l’incendie
et de choc électrique, remplacer avec le même
type et calibre du fusible. Mis fusible
supplémentaire nominale max 3A, 120 Vac.
Caution Hot
Avoid touching hot surfaces while operating
the machine.
Caution
When servicing or cleaning the machine,
make sure that the power cord is removed
from the wall socket.
2
During normal operation, the base of the
machine must be installed or placed above
the wall socket.
T E M P E R A T U R E/T I M E R
S E T T I N G S
How to Find Set Temperature
To find the temperature of upper platens:
Press and hold the TEMP button and the
arrow up (↑) button at the same time.
To find the temperature of bottom platens:
Press and hold the TEMP button and the
arrow down (↓) button at the same time.
Adjusting the Set Temperature
1. Press and hold the TEMP button and
the arrow up (↑) button at the same
time for 15 seconds.
2. The current temperature with display
on the right digital display screen
only.
3. Using the up (↑) and down (↓) adjust
the temperature to your desired
setting.
4. Once your desired temperature is
set, push the TEMP button to return.
Adjusting the Set Time
1. Press the TEMP button first and then
select the desired timer button and
hold for 5 seconds.
2. The current temperature with display
on the right digital display screen
only.
3. Using the up (↑) and down (↓) adjust
the timer to your desired setting.
4. Once your desired temperature is
set, push the TEMP button to return.
Note: When adjusting the timer settings, the
right set of buttons control the left side.
Your left side timer will automatically set to
your right control settings. If you desire a
separate left timer you can manually adjust
the left side timer without affecting the right
timer.
C L E A N C Y C L E
Start Cycle
To start a clean cycle, push CLEAN button
once so the CLEAN LED light is turned on. All
preset LED’s are turned off, and the
temperature set point is changed to the clean
set point of 275°F. This also initiates the cool
down to clean set point condition as well the
display starts flashing until the clean set
point is reached.
Stop Cycle
To stop the clean cycle, simply press the
CLEAN button once to deactivate the clean
cycle. The CLEAN LED is turned off, the
preset LED’s are restored, the temperature
set point is changed to the main set point.
Again, the warm-up condition is initiated and
the display flashes until the cook set point is
reached.
Change Clean Temp
275°F is the factory default temp for the
CLEAN cycle. To change the CLEAN cycle
temp, simultaneously hold down the TEMP
and CLEAN buttons for 15 seconds. The
3
current temp setting will display on the right
digital display only. Using the up or down
arrows to adjust to the desired temp.
P R E V E N T A T I V E
M A I N T E N A N C E
Proluxe machines are relatively maintenance
free. For a long lifespan, the following
preventative maintenance should be
followed:
Daily Care:
1. Platens: Turn your machine off and allow
to cool down before attempting to clean.
These platens should only be cleaned with
mild soap and warm water then wiped off
with a clean, soft cloth or soft sponge.
2. Exterior surfaces: Wipe daily with mild
soap and warm water.
DO NOT use ice or cold water to cool the
unit down. This can cause platens to warp.
Service Problems:
Contact our factory at (800) 624-6717 (U.S.
only) or approved service agency. When
contacting the factory for information, parts
or service instructions, please provide the
serial number of the machine be provided.
This number can be found on the serial plate
located on the rear of the machine.
Vantage CS Compact Troubleshoot Guide - Model #: CSD1212
4
Problem
Cause
Action
Ref #
Power button on
digital controller face
is depressed but
doesn’t turn on.
1. Power cord is not plugged in.
2. Circuit breaker is tripped off in the
site's breaker box.
3. Transformer has taken an
electrical surge and is damaged.
4. Check voltage on the secondary
side of the Transformer. If you read
12VDC then you are receiving
voltage to the controller.
5. Possible blown fuse.
1. Plug the power cord into wall
receptacle and power button.
2. Reset circuit breaker that the
grill is plugged into. Depress
Power Button to turn on.
3. Replace Transformer after you
check secondary side of
transformer. If working properly,
you should receive 12vdc.
4. Replace controller. Controller
should be on once the power
button is depressed.
5. Replace fuse.
----
-----
18
A8
98
Digital controller's
LED's are scrambled
or randomly erratic.
If when turning on,
the display will first
go to segment check
1. Possibly a component on the
Digital controller is damaged.
2. Control needs to reset.
1. Replace digital controller.
2. While unit is on unplug unit,
wait for 1 min. Then plug machine
on again and depress the power
button.
A8
----
Digital controller is
constantly beeping.
No heat on either on
left, right, upper, or
lower platen.
Sensor in one of two zones lost it's
continuity. Depress TEMP. While
depressing TEMP depress either up
or down arrow to locate error
message PROB (zone 1, lower
platen, zone 2 left upper platen, zone
3, right upper platen.) If occurred
when depressing the up arrow
indicates either the left or right
platen has the open sensor or
Probe.
Disconnect probe and check for
continuity (by using Ohm Meter)
and replace. Do not cut and splice
new sensor. Install new 2000
ohm RTD sensor to underside of
the platen and reconnect to
controller. Upper left and right
sensor for replacement on upper
platens, lower platen sensor for
replacement for lower platen.
22
46
Digital display shows
PROB. No heat on
any platen.
Sensor lost it's continuity as shown
on a muti-meter.
Disconnect prob that is open (no
continuity as shown on a multi-
meter. Must replace sensor
(RTD). Do not cut and splice new
sensor. Install new 2000 ohm
RTD sensor to under side of heat
platen and reconnect to the
controller.
41
5
Digital controller
beeping and is
overheating.
The mechanical relay on the switched
side is not opening to regulate
temperature. Hold TEMP button
then depress either the down or up
arrow (zone 1, lower platen, zone 2,
left upper platen and zone 3, right
upper platen.) RLY will display on
problem zone indicating the damage.
Replace the mechanical relay.
15
Either platen is not
heating but the
digital controller is
on and appears to be
functioning.
If the mechanical relay(s) on the coil
side are receiving 12vdc indicates the
controller is functioning properly. If
there is no voltage on the switching
side of the relay to the heaters, the
relay is not working properly.
Replace the mechanical relay.
15
Beeper is not
functioning.
Beeper has failed.
Replace control board.
A8
One of the three
heater platens not
close to set point.
The offset function in the controller's
setting needs to be adjusted to
achieve proper shade of toast.
Call (800) 624-6717 for
instructions.
----
One heating zone is
not reaching setpoint
and another heater is
overheating.
Sensors maybe crossed.
Make sure each sensor is
connected to its prospective
position on the terminal block
and back to the controller.
----
Setpoint is reached
but slightly off in
temperature.
Offset may need to be calibrated and
adjusted.
Call (800) 624-6717 for
instructions.
----
Heater platen is
overheating.
1. The mechanical Relay may be
stuck in the closed position (zone 1,
lower platen #1 labeled on this relay,
zone 2, left upper and zone 3, right
upper).
2. If you are receiving 12vdc on the
coil of the relay, the controller is
properly functioning.
Use an Ohm meter for a
continuity check must check at
the cold pins of the heater (where
the heater wire is brazed at
the cold pin. This will eliminate
any other failure before the
heater element validating the loss
off continuity at the source the
heater element.
15
Upper heater not
coming down parallel
to the lower platen.
Parallel lever not attached either in
the rear out on the upper heater
platen. Check to see if parallel leveler
is connected on both sides. The
retaining clip attached to pin may
have come off.
Reconnect the pin and the
retaining E-Clip.
25
6
Upper platen falling
down or lost
tension.
The springs have lost some
tension.
Remove rear panel and adjust the
retaining collars on shaft by
winding the spring tighter. There
are multiple set screws that need
to be loosened in order to wind
the spring tighter. Once proper
tension is achieved, tighten all set
screws to prevent tension loss.
----
Vantage CS Compact Part List - Model #: CSD1212
7
ITEM #
DESCRIPTION
CSD1212A
CSD1212DTA
QTY
1
BASE FRAME ASSEMBLY
PG115100
PG115100
1
2
FEET, RUBBER 3/4
11016546469
11016546469
4
3
POWER CORD, 120 VOLTS
1101217174
1101217174
1
4
LOWER PLATEN, INSULATION
11018344019
11018344019
1
5
LOWER PLATEN INSULATION COVER
11018344018
11018344018
1
6
SCREW, SET 3/8-16X 1-1/2
SST3816112
SST3816112
4
7
WASHER SAE 3/8
WSAE38
WSAE38
12
8
WASHER SPLIT LOCK
WL38
WL38
4
9
NUT HEX 3/8-16
NH3816
NH3816
4
10
SHIM, LOWER PLATEN
11018344030
11018344030
1
11
GREEN INSULATION WASHER
C4401
C4401
2
12
LOCK WASH 1/4
WL14
WL14
2
13
WASHER SAE 1/4
WSAE14
WSAE14
2
14
NUT, HEX 1/4-20
NH1420
NH1420
2
15
BOLT, HEX 1/4 - 20 X 1
BH14201
BH14201
2
16
RTD, BOTTOM SENSOR
1108881102
1108881102
1
17
BUSHING TEFLON 3/4 LONG
110113441
110113441
2
18
WIRE HARNESS
PG115050
PG115050
1
19
CSD1212 OVERLAY
OCSD1212A
OCSD1212DTA
1
20
BOTTOM COVER WITH PEM NUTS
11018344022
11018344022
1
21
STOP, HEX PIN
11018344037
11018344037
2
22
SINK, HEAT, ALUMINUM (SSR)
11057322
11057322
2
23
SOLID STATE RELAY, 25 AMPS
PL2425
PL2425
2
24
INSULATOR, TRANSFORMER
1101159180
1101159180
1
25
TRANSFORMER
11096975
11096975
1
26
SCREW, PHILLIPS PAN HEAD 8-32 X 1/4
SP83214
SP83214
2
27
MARKER STRIP #6
MS6016
MS6016
1
28
TERMINAL BLOCK #6, DOUBLE
6016
6016
1
29
SCREW, PAN HEAD PHILLIPS 8-32 X 1/2
SP83212
SP83212
6
30
FUSE HOLDER 1 AMP
MPPF708
MPPF708
1
31
FUSE BUSS 1 AMP
MPPF701R
MPPF701R
1
32
SCREW, PHILLIPS PAN 2-56 X 1/4
SP25614
SP25614
1
33
SCREW, PHILLIPS PAN HEAD 8-32 X 1.0
SP8321
SP8321
1
34
WASHER, INTERNAL TOOTH LOCK #8
WLIT8
WLIT8
3
8
35
NUT, HEX 8-32
NH832
NH832
3
36
WASHER SAE #8
WSAE8
WSAE8
4
37
BUSHING FLANGED, TEFLON .500"
110115563
110115563
4
38
HANDLE LEFT ASSEMBLY
11018344027
11018344027
1
39
HANDLE RIGHT ASSEMBLY
11018344026
11018344026
1
40
HANDLE GRIP
110901168
110901168
2
41
CLEVIS ASSEMBLY LEFT HAND
11018344013
11018344013
1
42
CLEVIS ASSEMBLY RIGHT HAND
11018344012
11018344012
1
43
5/16 WASHER CUT
WC516
WC516
6
44
WASHER, 5/16" SPLIT LOCK
WL516
WL516
10
45
SCREW, SOCKET HD 5/16-18 X 3/4"
SSH5161834
SSH5161834
6
46
SHIM, COVER
11018344014
11018344014
2
47
SPACER, LINK
11018344024
11018344024
2
48
LEVELING BRACKET
11018344023
11018344023
2
49
WASHER LOCK INTERNAL TOOTH 5/16
WLIT516
WLIT516
4
50
BUSHING, TEFLON, 3/4 I.D. X .875 X 1" LONG
110115541
110115541
4
51
5/16 - 18 x 1 SS., BOLT HEX HEAD
BH516181S
BH516181S
4
52
E-CLIP, RETAINING RING
LCC3478
LCC3478
4
53
COVER, REAR
11018344016
11018344016
1
54
GREASE TRAY ASSY
11018344005
11018344005
1
55
DIGITAL CONTROL
110171433052
110171433052
1
56
WASHER, STEEL .311 O.D. X .150 I.D.
311150019
311150019
4
57
NYLON SPACER 1/4 X .141 X 9/32
11090109
11090109
4
58
WASHER, INTERNAL TOOTH LOCK #6
WLIT6
WLIT6
4
59
NUT, HEX 6-32
NH632
NH632
4
60
STRAIN RELIEF
1106546468
1106546468
1
61
UPPER PLATEN, INSULATION
11018344074C1
11018344074C1
2
62
TOP SHROUD
11019344010
11019344010
1
63
SCREW, PAN HEAD PHILLIPS 8-32 X 3/8 SS
SP83238S
SP83238S
12
64
TOP LINK
11018344017
11018344017
2
65
PIN, PIVOT FRONT
11017088865
11017088865
2
66
SCREW, SET KNURKED CUP POINT 5/16-18 X 3/8
SST5161838KN
SST5161838KN
12
67
RING RETAINING 3/8
11017088867
11017088867
8
68
PLUNGER ASSEMBLY
110115544
110115544
2
69
SPRING, DETENT
110115555
110115555
2
9
70
TUBING-PAD
110115531
110115531
2
71
SCREW, SET 3/8-16 x 1.00
SST38161
SST38161
2
72
SCREW, SET 3/8-16 X 1/2
SST381612
SST381612
4
73
COLLAR CAM
110115530
110115530
2
74
HANDLE SPRING ADJUSTING COLLAR
110115528
110115528
2
75
COUNTER BALANCE SPRING RIGHT HAND
1101023154R
1101023154R
1
76
COUNTER BALANCE SPRING LEFT HAND
1101023154L
1101023154L
1
77
RTD, TOP SENSOR
1108881101
1108881101
1
78
PIN, LEVELER REAR
11018344048
11018344048
2
79
MANUAL CSD1212
MCSD1212A
MCSD1212DTA
1
A1
LOWER PLATEN WITH WIRING ONLY
11018344032120K
11018344032120K
1
A2
LOWER PLATEN ASSEMBLY COMPLETE
11018344032120AK
11018344032120AK
1
A3
UPPER PLATEN WITH WIRING ONLY
11019344074120K
11019344074120K
1
A4
UPPER PLATEN ASSEMBLY COMPLETE
11019344074120AK
11019344074120AK
1
A5
KITTED, CONTROLLER DIGITAL
110171433052K
110171433052K
1
Warranty & Return Policy
10
Proluxe warrants all products manufactured
by it against defects in workmanship or
materials from the date of purchase for a
period of 1 year on parts and labor. This
warranty applies to only equipment
purchased and used in the United States.
Warranty period shall begin when equipment
ships. Warranty travel will only be covered
for 60 miles.
ALL WARRANTY SERVICE CALLS MUST BE
APPROVED BY PROLUXE. IF THIS
PROCEDURE IS NOT FOLLOWED,
WARRANTY SERVICE WILL NOT BE
COVERED. WARRANTY SERVICE WILL BE
PAID ON STRAIGHT TIME, OVERTIME
WILL NOT BE COVERED.
Service Calls
Contact our factory to obtain warranty
service. Proluxe must issue a return
authorization number, and call tag, or find
the name and location of a Factory
Authorized Service Center nearest you.
When calling for service, please furnish the
model number, serial number, and a
description of the problem.
E X C L U S I O N S
The warranties provided by Proluxe DO
NOT apply to the following:
●Damage due to misuse, abuse,
alteration, or accident.
●Improper or unauthorized repairs.
●Submerged in water.
●Damaged in shipment.
●Equipment exported to foreign
countries.
Special Order Equipment and
Accessories
Cannot be canceled and are not returnable
unless defective within the terms of this
warranty.
In no event shall Proluxe be liable for
consequential damages arising out of the
failure of any of its products if operated
improperly or caused by normal wear or
damaged by operator abuse.
Limited Lifetime Warranty on
Heating Elements
If replacement is needed, Proluxe will send
the new part at no charge but labor will not
be covered unless the unit is still under the 1
year manufacturer warranty.
R E T U R N E D M E R C H A N D I S E
P O L I C Y
Should it become necessary to return any of
the company’s products, the following
instructions must be adhered to: First,
contact our customer service department for
approval and a return authorization number.
Please have the serial number of your item
available at that time. All merchandise must
be shipped freight prepaid by customer or
service agency. Subject to the inspection of
the product by the company, a restocking
charge of 20% of the Net purchased price
paid to Proluxe will be assessed.
Merchandise may not be returned for credit
without prior written approval of Proluxe.
Collect shipments will not be accepted. No
returns after 60 days of original shipment
date on machines. Purchased parts may not
11
be returned after 30 days. If upon inspection
by Proluxe or its authorized agent it is
determined the equipment has not been used
in an appropriate manner, has been modified,
or has not been properly maintained, or has
been subject to misuse, misapplication,
neglect, abuse, accident, unauthorized
modification, damage during transit, delivery,
fire, flood, act or war, riot or act of God, then
this warranty shall be deemed null and void.
T E R M S & C O N D I T I O N S
1. Price List prices are suggested retail prices
and are shown in U.S. Dollars.
2. Terms of Payment: 1% 10 days, NET 30
days.
3. New Accounts: Satisfactory credit
information must be provided before open
account status can be extended.
Unless agreed otherwise, all shipments will
be made C.O.D., Cash in advance.
4. Pricing: Prices, specifications, model
numbers, capacities and accessories are
subject to change without notice.
5. Freight/Routing: Method of shipment will
be determined by Proluxe unless otherwise
advised by purchaser.
6. Damaged Claims: All merchandise shipped
at purchaser’s risk. Inspection must be made
by purchaser at time goods are received. If
goods are damaged, the PURCHASER shall
request that the agent of the transportation
company make a written notation on the
proper shipping documents immediately and
then file a claim for damages.
Note
: Goods damaged in shipping are
non-returnable.
7. Returns: Machines may not be returned
after 60 days. Purchased parts may not be
returned after 30 days. A restocking fee of
20% will be assessed on non-warranty
returns.
8. Taxes: Prices indicated herein DO NOT
include State, Federal, Local or foreign taxes
or duties, nor do they include fees, permits,
insurance or other levies, all of which are the
responsibility of the purchaser.
9. All orders are subject to acceptance by
Proluxe.
10. Possession of this price list shall not be
considered an offer to sell
12
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