promethean ActivPanel Touch User manual

User Guide
Panel

Copyright Information
TP1872 Issue 02 © 2013 Promethean Limited. All rights reserved.
All software, resources, drivers and documentation supplied in the Promethean ActivInspire download are copyright Promethean
Ltd 2013. Promethean grants a license to install and use Promethean ActivInspire software, including any resources, drivers and
documentation supplied in the download. Refer to the licence agreement for information about the terms and conditions of this
licence.
Promethean is owner of a number of trademarks in several jurisdictions across the world. The Promethean products documented
in this guide include aspects which are protected under their respective patent, copyright, design copyright, registered design and
trademark laws.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing
LLC.
VESA is a registered mark of Video Electronics Standards Association.
Windows is a registered trademark or trademark of Microsoft Corporation in the United States and other countries.
All other trademarks remain the property of their respective owners.
This guide is distributed online. It may only be reproduced for use within the institution in which the product is used. For use
outside of your institution, no part of this guide may be reproduced, transmitted, stored in a retrieval system or translated into any
other language without the prior permission of Promethean Limited.
Please note that the content in this guide is protected under copyright law. Although every care has been taken in the compila-
tion of this guide, Promethean Limited accepts no responsibility for errors or omissions, or for damages resulting from the use of
information contained within the following pages.
Panel

Welcome 4
Safety Information 4
Environmental Considerations 6
Interfaces 6
Setup 8
Power 9
Controls 10
Control Panel 10
Remote Control 11
Operation 12
Basic 12
Menu Operations 13
USB Multimedia 15
Touch 16
Cleaning 17
Troubleshooting 17
Specification 18
Compliance Statements 19
Notes 20
Contents

Welcome
Thank you for purchasing an ActivPanel Touch from Promethean, and welcome to an exciting new interactive multi-touch surface
that will engage your students and support your teaching.
Your new ActivPanel Touch has been carefully designed to provide the clearest possible image for your students. Its wide visibility
angle means that even the students at the edges of the room will be able to see the whole image, and its low-reflectivity surface
will counter glare from windows or lights in the room to ensure that nothing is missed, no matter where a student sits. The glass
itself has been specially produced to be smooth to the touch and, combined with the super-fast response time, will provide a
screen that will be a pleasure to use throughout the school day.
The ActivPanel Touch offers a wide range of inputs, including both traditional VGA and also HDMI for the highest-quality image
from an attached computer or external video source. The integrated speakers provide room-filling sound to make the most of
computer effects, music or film audio.
Whether used by you as a teacher alone, or as a group surface on which students can work collaboratively, we are sure that you
will quickly come to appreciate and enjoy your Promethean ActivPanel Touch.
Safety Information
Read and understand all safety information, operating instructions, and product labels
before operating the ActivPanelTouch.
Keep this guide in a safe place for future reference.
WARNING: To reduce the riskof fire or electric shock,
do not expose this productto smoke, rain,
dustormoisture!
CAUTION The lightning flash with
arrow-head symbol, within an
equilateral triangle, is intended
to alert the user to the presence
of“dangerous voltage”within
the product’s enclosure that
may be
sufficient to constitute a risk of
electric shockto persons.
The exclamation point within a
triangle is intended to alert the
user to the presence of impor-
tant operating and mainte-
nance(servicing)instructions.
Riskofelectricshock
do not open
Caution: To reduce the risk of electric shock, do
not remove cover(or back).
No user-serviceable parts inside.
Refer servicing to qualified service
personnel.
This product is designed and manufactured to operate within defined design limits, and misuse may result in electric shock or fire.
The installation of this product should be completed by a Promethean Certified Installer.
Use of components not supplied by Promethean or not meeting minimum specifications may impact performance and affect the
warranty. For Promethean Warranty Terms and Conditions, please visit www.PrometheanWorld.com/ActivCare
4 ActivPanel Touch User Guide
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• Inspect the ActivPanel Touch for any physical damage to the
casing before use. If damage is apparent, take care to avoid
contact with any potentially live parts.
• Do not under any circumstances try to gain access to
internal parts of the ActivPanel Touch. If you suspect
that the device is damaged or faulty, you should contact
Technical Support, or an authorised Promethean service
agent for advice.
• Always use accessories recommended by Promethean to
ensure compatibility.
• Only use the power cable that is compatible with your mains
outlet socket. If you are unsure of the electrical compatibility
of your equipment, please contact Promethean or an
authorised Promethean service agent before attempting to
connect the device to the mains supply.
• Use a wall socket that is close to the ActivPanel Touch and
that is easily accessible.
• Firmly insert the power plug into the wall socket. Partial
connection could cause sparks or fire.
• To avoid the risk of electric shock or component damage,
disconnect the ActivPanel Touch from the power supply
before plugging in any other cables.
• To avoid the risk of electric shock, do not touch the power
plug with wet hands.
• Hold the power plug when unplugging the device. Pulling
the power cable may damage the wires inside the cable and
cause fire or electric shock.
• Unplug the power plug before cleaning the ActivPanel
Touch.
• Do not use any liquid or a spray cleaner when wiping the
device. Use a slightly damp cloth. Never use any alcohol-,
solvent-, or ammonia-based liquid when wiping the screen.
Do not use abrasive cleaners.
• When moving the ActivPanel Touch from an area of low
temperature to one of high temperature, condensation
may form on the housing. Do not power on the device
immediately after this to avoid causing fire, electric shock or
component damage.
• To avoid electric shock, avoid handling the power cable
during electrical or thunder storms.
• Unplug the ActivPanel Touch during a lightning storm or
when it will not be used for a long period of time. This will
protect the device from damage due to power surges.
• Do not place the ActivPanel Touch in front of an air
conditioning unit to avoid condensation which could cause
fire, electric shock or component damage.
• The ventilation holes in the housing are designed to protect
the ActivPanel Touch against overheating. Be careful not to
block them.
• Do not embed the ActivPanel Touch in a cabinet, unless the
cabinet is well ventilated.
• Do not put the ActivPanel Touch on or beside any radiator
or heater.
• Never insert any sharp or metal objects into the ventilation
holes or signal joints of the ActivPanel Touch.
• Never place, spill or pour any liquid on any part of the
ActivPanel Touch. The device could short circuit causing a
fire or electric shock.
• Do not use your fingers or any other hard object to knock,
press on or scratch the screen of the ActivPanel Touch.
• Do not put any flammable or explosive objects near the
ActivPanel Touch.
The remote control operates on 2 x AAA alkaline batteries.
• Risk of explosion if batteries are replaced with incorrect
type!
• Incorrect polarity may cause damage or leakage of the
batteries, operating injury and contamination of the remote
control.
• Keep new and used batteries away from children and pets.
• If the battery compartment does not close securely, stop
using the remote control and keep it away from children.
• If you think batteries might have been swallowed or
placed inside any part of the body, seek immediate medical
attention.
Safety Information
ActivPanel Touch User Guide 5

If any of the following occurs, please contact Technical
Support:
• The power cable fails or frays.
• Liquid sprays, or any object drops, into the ActivPanel
Touch.
• The ActivPanel Touch is exposed to rain or moisture.
• The ActivPanel Touch is dropped or damaged in any way.
• The ActivPanel Touch emits abnormal sounds.
• The ActivPanel Touch emits smoke or odour.
• The performance of the ActivPanel Touch changes
substantially.
Environmental Considerations
Temperature:
• Operating: 5°C to ~ +40°C
• Storage: -20°C to ~ +55°C
Relative Humidity (non condensing):
• Operating: 10% to ~85%
• Storage: 5% to ~95%
Safety Information
Interfaces
6
23
4
5
7
8
1
6 ActivPanel Touch User Guide
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Interfaces
2
4 5 6 7
3
8
2PC-USB
OPS
1
1OPS (Open Pluggable Specification) 5Audio Visual Input
2VGA 6Audio Visual Output
3Component Input 7TV-USB 2
4PC Audio 8PC-USB
AB
Touch-USB TV-USB
ActivPanel Touch User Guide 7

Setup
AB
Touch-USB TV-USB
1
AB
Touch-USB TV-USB
22
USB B < — > USB A
HDMI <—> HDMI VGA < — > VGA
PC AUDIO < — >
3
8 ActivPanel Touch User Guide
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Setup
Please insert two AAA batteries into the remote control.
Make sure that you match the (+) and (-) symbols on the batteries
with the (+) and (-) symbols inside the battery compartment.
On completion, close the battery cover.
+
A A A A A A
1
2
Power
ActivPanel Touch User Guide 9

Controls
You can control the ActivPanel Touch in two ways:
• With the buttons on the control panel at the front of the device.
• With the buttons on the remote control.
You can access basic controls, as well as On-Screen Display (OSD) menus for fine-tuning audio and visual settings.
AB
Control Panel
Basic Mode On Screen Display
Mode (OSD)
1ActivPanel Touch ON/OFF
2Select Main Menu
3Increase/Decrease
volume
Increase/Decrease
value of selected item
4Switch to next/
previous program
Select item to be
adjusted
Select Signal Source Menu, then select
signal source
MENU SOURCE
1234 5 6
5
6
MENU SOURCE
Power ON
Standby
10 ActivPanel Touch User Guide
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14
15
16
13
9
8
7
6
3
2
1
4
5
10
11
12
17
1Power/Standby ON/OFF
2NO Function
3MUTE Volume
4Input Numbers
5SOUND Mode
6IMAGE Mode
7OK, confirm current selection/
operation
8CURSOR KEYS:
UP/DOWN: select item to be
adjusted
LEFT/RIGHT: adjust value of
selected item
9MAIN Menu
10 Increase (+) / Decrease Volume (-)
11 ON-SCREEN DISPLAY Mode
12 NO Function
13 Display SIGNAL SOURCE
SELECTION Menu
14 Change display aspect ratio
15 Set SLEEP Timer
16 Switch Colour Temperature
17 USB Mode
Remote Control
Controls
ActivPanel Touch User Guide 11

Operation
Basic
1234
876
5
1Play
2Pause
3Stop
4Rotate
5Previous Item
6Next Item
7Rewind
8Fast Forward
USB Mode
Controls
ActivPanelTouch Remote Control
Power/Standby
Main Menu
ChangeVolume
Next/Previous Item
Select Signal Source
MENU
SOURCE
MENU
12 ActivPanel Touch User Guide
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Menu Operations
ActivPanelTouch Remote Control
Operation
MENU
MENU
1
2
3
4
5
ActivPanel Touch User Guide 13

Operation
Picture Menu
Item Function Description
Image mode Adjust the overall image effect [Standard], [Soft], [User] or [Bright]
Contrast Adjust the overall image layering The greater the value (0-100), the higher the layering
Brightness Adjust the overall image brightness The greater the value (0-100), the higher the brightness
Colour saturation Adjust the colour depth The greater the value (0-100), the deeper the colour
Colour tone Adjust the colour tone The greater/smaller the value (0-100), the greener/purpler
the tone
Definition Adjust the image definition The greater the value (0-100), the higher the definition
Aspect ratio Adjust the image display scale [Full Screen], [4:3], [Subtitle] or [Movie]
Colour temperature Adjust the overall colour temperature [Standard], [Warm] or [Cool]
Noise reduction Set the noise reduction level [Medium], [High], [Off] or [Low]
Sound Menu
Item Function Description
Sound mode Select a sound effect [Standard], [Music], [Movie] or [User]
Treble Adjust the treble The bigger value (0-100), the higher treble
Bass Adjust the bass The bigger value (0-100), the higher bass
Balance Adjust the balance between left and
right track
Slide to the left/right to increase the left- track/right-track
volume (L50-R50)
Auto control Auto control the volume If you select [On], the system will auto adjust the volume
Menu Menu
Item Function Description
Menu language Set the menu language [Chinese], [English], [German], [French]
Menu display time Set the menu display time [15s], [ 30s], [45s]or[60s]
Menu transparency Set the menu transparency The greater the value (0-100), the higher the transparency
Blue screen Set whether to switch to blue screen
if no signal is input
[On] or [Off]
Sleep timer Set a time for auto standby [Off], [15min], [30min], [45min], [60min], [90min],
[120min] or [240min]
System reset Restore the factory default settings Restore the factory default settings
PC Menu
Item Function Description
Auto adjust Auto adjust the screen Press the right key on the remote control to auto adjust to
the best display effect
Horizontal position Adjust the horizontal position Move the screen display left and right
Vertical position Adjust the vertical position Move the screen display up and down
Frequency Adjust the frequency Adjust the frequency to track stability and definition
Phase Adjust the phase Adjust the phase of the pixel frequency
14 ActivPanel Touch User Guide
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AB
Touch-USB TV-USB
USB Multimedia
Operation
USB
1
234
• The USB multimedia files include video, audio, picture and text. The ActivPanel Touch cannot recognize some non-standard
USB storage devices. Please use standard devices only.
• The streaming media system limits each type of multimedia files to some specific formats. No files of any other format can be
played.
• Do not remove the USB storage device during the file playing process, or the device or system could be damaged.
• The system supports standard USB disks and mobile HDDs under USB1.1 and USB2.0.
• Press on the remote control to select a file menu, like Photo, Music, Movie or Text.
ActivPanel Touch User Guide 15

Touch
2
1
1 34 56
1002 03 04 05 06 07 08 09 0 100 110 120 130 140 150
102 34 56
1002 03 04 05 06 07 08 09 0 100 110 120 130 140 150
2
1
3
1
2
16 ActivPanel Touch User Guide
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Unplug the power cable from the socket before cleaning the ActivPanel Touch.
Do not use volatile solvents (such as alcohol, rosin, and toluene) to clean the ActivPanel Touch. These types of chemicals might
damage the housing.
Cleaning the Bezel And Remote Control
Use a 100% cotton cloth or micro-fiber cloth for cleaning.
If the remote control or bezel is dirty to the point where you cannot simply dry wipe it, please lightly dampen the cleaning fabric
with clean water and wipe it.
Use only lightly dampened fabric to avoid malfunction and possible permanent damage to electronic components.
Finally, wipe the ActivPanel Touch dry with a dry micro-fiber cloth or 100% cotton cloth.
Troubleshooting
If your ActivPanel Touch is not operating correctly, please check the following table before contacting Technical Support.
Problems Solutions
No sound • Try increasing the volume of the speaker.
• Check that the ActivPanel Touch is not turned off.
• Check the ActivPanel Touch volume level.
• Make sure the correct input is selected.
• Make sure the correct cables are properly connected.
Remote Control does not work • Make sure the battery is correctly inserted.
• Take the battery out, press the buttons once or twice, then reinsert the battery and try
again.
• If reinserting the battery has no effect, please replace the battery.
No power • Make sure the AC power cable is securely connected to a power outlet.
• Make sure the AC socket is properly connected.
• Try another electrical device on the power outlet to ensure that there is an electrical
current.
Cleaning
ActivPanel Touch User Guide 17

Resolution Full-HD 1080p (1920 x 1080)
Optimum Resolution 1920 x 1080 @ 60Hz
Contrast Ratio 4000:1
Viewing Angle 178°
Surface 5mm acid-etched tempered glass
Number of touches 6
ResponseTime 8ms
DigitizingTechnology Infrared
Video and Control Input HDMI x 1, VGA (D-sub 15 RGB) x 1, Composite Video (RCA) x 1, USB-A x 2 (for
media playback), USB-B x 1
Audio Input Audio (RCA) x 2 (L + R) , Audio In (3.5mm) x 1
Audio Output Audio (RCA) x1
OPS slot 1
Speakers Integral, 2 x 10W stereo
OperatingTemperature +5°C to +40°C (41°F to +104°F) at 10% to 85% humidity
StorageTemperature -20°C to +55°C (-4°F to +113°F) at 5% to 95% humidity
Power AC
VESA Mount Point (Wall / Stand) 4 x M8 (VESA 400 x 600)
VESA Mount Point (NUC / Mini) 4 x M4 (VESA 100 and VESA 75)
Packed Contents List ActivPanel Touch, VESA wall mount, Power cable, VGA cable, HDMI cable, 3.5mm
Audio cable, 5m (16ft) USB cable, Infrared Remote Control , Installation Guide, User
Guide
ActivPanel Nominal Size
ActivPanelTouch 65” ActivPanelTouch 70”
65” 70”
Panel UsageType TV DID
Brightness (typical) 360 cd/ m2 400 cd/m2
Power Consumption (max) 270W 310W
Overall Dimensions 1536mm x 931mm x 79mm
(60.5in x 36.7in x 3.1in)
1637mm x 981mm x 93mm
(64.4in x 38.6in x 3.7in)
NetWeight 80.5kg (177.5lb) 87kg (191.8lb)
Packed Dimensions 1765mm x 1165mm x 340mm
(69.5in x 45.9in x 13.4in)
1895mm x 1210mm x 340mm
(74.6in x 47.6in x 13.4in)
PackedWeight 92.2kg (203.3lb) 101.7kg (224.2lb)
Specification
18 ActivPanel Touch User Guide
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System Requirements
Operating Systems Windows (7/8)
PC 2.0 GHz Intel Core 2 Duo or faster for HD-quality videos, 1 GB of RAM is required
to play HD quality videos, 1024 x 768 resolution, 1.5 GB of Free Disk Space
*The ActivPanel Touch’s specifications may change without notice or obligation.
Compliance Statements
United States of America
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15
of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Do not make any changes or modifications to the equipment.
Canada
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
EU
Promethean hereby declare that the equipment is in compliance with the Low Voltage Directive 2006/95/EC and the
Electromagnetic Compatibility Directive 2004/108/EC.
The equipment meets the following conformance standards: EN 55022, EN 55024 and EN 60950-1.
Please contact Promethean for a copy of the Declaration of Conformity if required.
WARNING: This is a Class A product. In a domestic environment this product may cause radio interference in which case the
user may be required to take adequate measures.
Waste Electrical and Electronic Equipment (WEEE)
For more information concerning the correct disposal of these products,
please contact your Promethean reseller.
Specification
ActivPanel Touch User Guide 19

Notes
©2013 Promethean Ltd. All Rights Reserved. Products are subject to availability by country.
Product Specifications are subject to change without notice.
TP1872 11/13 v2.0 20 ActivPanel Touch User Guide
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